SUMMARY

• Around 7 year of experience as Business System Analyst in various domains with good understanding of OO Analysis & Design with working knowledge of Java / VB / .Net.
• Experience working with Sales, Marketing, Operation, Business Intelligence, Digital Analytics team and as a communications liaison between teh business Customer, and support groups.
• Experience withRetail & Customer Merchandising / eCommerce (B2B & B2C), Insurance and technology or tools such as Web / Online / Portal, User Interface, Mobile Apps (Android/IOS), Order Management, Inventory Management, Business Intelligence & Data Visualization tools - SAP Business Object and Tableau, SAP - OM, MM and SD.
• Expertise in Requirement Gathering, Leading & Conducting meeting, Facilitating JAD sessions, Documentation (Business Requirement Document - BRD, Preparing Wireframes & Mock Ups, Functional Specification Document - FSD, Use Case Document), Usability Testing, AB Testing and manual testing.
• Experienced and skilled in preparingproduct backlog, sprint backlog, user stories for sprint meetings under agile environment.
• Performed Data Analysis and Utilized MS Access and MS SQL Server to resolve database problems (data warehouse, data mining, and data marts).
• Configuration expertise in teh areas of Order Management, Shipping, Billing, Pricing, Availability check in SAP SD module.
• Skilled in Configuration data(like pricing conditions),Master data(like Business Partners and Products), and transactional data(like Sales Orders).
• Expertise in configuring BW objects, including Info Objects, DSO and Info Providers.
• Hands on experience with SAP Business Objects, Crystal reports and SAP BExAnalyzer, BEx Browser, Query Designer, Web Application Designer.
• Hands on experience with UI and prototype design for Mobile Application and Web based application using Axure RP etc. with working knowledge of JavaScript, HTML and CSS.
• Strong experience in preparing User Acceptance Testing (UAT), and documenting of test cases.

TECHNICAL SKILLS

Requirement Management Tools: Rally, Jira, MS SharePoint, MS Project, Rally Software Tool, MS Word, MS Excel, MS PowerPoint, Google Drive, MS Outlook

RDBMS & Reporting Tools: Tableau, MicroStrategy, Visual Studio 2014, Excel, MS SQL Server, MySQL SAP Business Object (BOBJ)

SDLC Methodologies: Agile, Waterfall, Scrum, RUP, XP

Business Modeling Tools: MS Visio, UML, Axure RP

Programming Languages: Python, Java, HTML 5, PHP, visual basic, JavaScript

PROFESSIONAL EXPERIENCE

Confidential, CA

Sr. Business System Analyst

Responsibilities:

• Gatheird business requirements through Personal Interviews, Brainstorming, and Teleconferences.
• Worked with both clients and technical teams to communicate business needs and follow-up status of project.
• Wrote Product Backlog Items and derived user stories with acceptance criteria from functional requirements.
• Used MS Visio, wireframe, and Mockingbird to develop UML diagrams - Activity diagram and Use Case diagram.
• Sorted inventory and wrote SQL queries for database entries, performeddata analysis wherever required.
• Took initiative on documentation for integration of business processes in SAP ECC.
• Co -Authored Business Requirement Document and Functional Specification Document for online retail store improved functionality, one of its eCommerce platforms.
• Supported teh end user in Order to Cash scenario in SAP SD module.
• Supported SAP Order Management, Material Management and Finance modules for Software Supply Chain Operations.
• Actively participated in Logistic execution process by supporting Warehouse Management, Shipping, and Transportation.
• SAP MM configurations to address client business processes and ensure proper integration of all SAP components SD, FICO, PM and PP.
• Master Data configure for BOMs, Routes and Work centres for make to order production.
• Involved in testing activities including writingTest Plans, documentation of test cases, UAT and validation of test results.

Environment: Waterfall/Agile, Microsoft Office, Axure RP, API, JIRA, MS Visio, UML,.Net, SAP, Order Management, Inventory Management, Wireframe, Android, API, JAD, HTML, CSS, Java, JavaScript, UAT, Requirement Traceability Matrix

Confidential, MI

Business Analyst

Responsibilities:

• Worked with business team to identify business needs and to gather business requirements through meetings and teleconferences.
• Performed GAP analysis and created Functional Specification documents.
• Designed wireframe for teh online claims management system.
• Served as liaison between business users and IT, and organized JAD sessions and updated teh whole team each time on teh action items and follow-ups.
• Presented project status to various stakeholders and levels of management.
• Elicit business requirements from various users from branch level associates to executives.
• Documentation and implementation of business requirements and use cases.
• Actively participated in UAT and documented testing outcomes, Created training material and train end users on system improvements.
• Monitored, tracked and documented teh progress of teh project by using Requirement Traceability Matrix.

Environment: Waterfall, Microsoft Office, Insurance, Claims Management, Business Requirement Document, JAD, Java, UML, SharePoint, UAT, Requirement Traceability Matrix

Confidential, MI

Business Analyst

Responsibilities:

• Interviewed manager and various stakeholders regarding teh current situation of restaurant and potential ways to build brand image and reputation via internet and mobile technology.
• Reviewed business vision, strategy, goals and helped transform teh business requirements to functional requirements.
• Managed teh timeline of teh project and ensured teh progress at each step.
• Conducted JAD sessions and obtained clarifications of teh requirements.
• Responsible for reviewing all artifacts with business before and after teh design process.
• Helped prepare test cases for monthly releases and validated actual results against expected results.
• Performed Data Analysis and report analysis using SQL and Tableau.
• Collaborated horizontally with other BAs and shared experiences.

Environment: Waterfall / Agile,MS Visio, MS office tools, JIRA, UML, SQL, JAVA, SharePoint, Tableau, Business Intelligence, MS Outlook, UAT

Confidential

Business Analyst

Responsibilities:

• Worked simultaneously with managers, business users and customers to determine teh expected business process flow.
• Responsible for gathering and documenting teh Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Cases, and business flow diagrams.
• Acted as a liaison between teh development, testing and management group.
• Used SQL queries to extract data and perform data analysis whenever required.
• Assisted in User Acceptance Testing (UAT) by providing test scenarios and test data, and performed manual test.

Environment: Waterfall, Microsoft office, SEO (Search Engine Optimization), Java, HTML, CSS, Oracle, SQL, UML, UAT, Tableau, Manual Testing, Traceability Matrix

Confidential

Business Analyst

Responsibilities:

• Assisted project manager and senior BAs in day to day work.
• Arranged requirement review meeting with stakeholders and facilitated sign off.
• Used SQL for data analysis and report generation.

Environment: MS Visio, MS office tools, UML, SQL, SAP, JAVA / .Net, Data Analysis, UAT