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Business Analyst Resume Profile

Summary

An IT professional with experience as a Business Analyst / Project Manager with a record of accomplishments implementing innovative technological solutions designed to solve identified problem domains. Current experience includes managing the requirements, construction, and implementation of key components for the New York State Department of Transportation Information Technology Division. As a consultant, experienced in all phases within the software development project life cycle, from inception and elaboration through construction and transition, including implementation and maintenance management. In collaboration with a team of developers and business analysts, responsible for the design and implementation of an e-commerce credit card payment system for the NYSDOT Permits Automation project. Strong analytical and communication skills have been applied to business analysis and application development for state government, banking, and insurance.

Industries:

State Government, Banking, Insurance

Functional Areas:

Business Analysis, Requirements Analysis, Application Design, System Implementation, System Testing, and User Training

Methodologies:

Facilitation, Discovery Sessions, Prototyping, and Waterfall

Skills Profile

Databases / DB Tools:

IBM Cognos, SQL

Desktop Tools:

TaskMap for MS Visio, MS Office

Methodologies / Techniques:

Rational Requisite Pro, Rational ClearQuest

Programming Languages:

ANS COBOL, COBOL II, CICS, JCL, PowerBuilder 4.0

Professional Experience

Confidential

Business Analyst

Job Description Summary

  • For the Bureau of Analytics, enterprise reporting analysis for Cognos data warehouse reporting.
  • Legacy reporting analysis and data warehouse design for Cognos reporting.
  • Requirements lead for new Cognos reporting projects.
  • Excel 2010 VBA development.

Environment:IBM Cognos, IBM Lotus Notes

Confidential

Business Analyst

Job Description Summary

Enterprise reporting analysis for legacy administrative systems being outsourced.

Requirements lead for COTS vendor selection for agent training platform.

Environment:IBM Cognos, IBM Lotus Notes

Confidential

Business Analyst

Project Description Summary

  • Business Analyst for the New York State Central Permits Office Divisible Load system.
  • Team member on the Oversize/Overweight Automated Permitting project, which generates 21 million in annual revenue,
  • System was awarded Project Excellence in the 2010 Best of New York Awards program.
  • Business Analysis in alignment with IIBA framework during SDLC phases of product development.
  • Enterprise analysis for an Enterprise Permitting System.
  • Requirements Management and system development managed using the Rational suite of tools Requisite Pro ClearQuest .
  • Reviewing, analyzing, and evaluating client business needs, and processes in order to achieve productivity gains. Divisible Load permitting system enhancements designed to increase productivity by 25 .
  • Facilitation to capture the As Is current state processes utilizing detailed process maps allowing for the design of the optimal To Be future state.
  • Requirements elicitation and management including identification of stakeholder and solution requirements, prioritization and organization of such requirements, and verification and validation of these requirements.
  • Analysis, design, and implementation of Web-Services into the Permits Automation application achieving a collaborative agency to agency business environment.
  • XML and XSD design.
  • Utilization of SQL for data analysis and reporting.
  • Software Quality Assurance testing, issue tracking and resolution management.

Environment:Rational Requisite Pro and ClearQuest, Facilitation, Discovery Sessions, Business Rule Identification, Business Process Mapping

Confidential

Business Analyst

Job Description Summary

  • Project Leader for Audit Control Environment conversion projects. Team lead consisting of 4 to 5 members. Conversion emphasis is to implement new workflow processes that complement the ACE system. Projects are on time, within budget, and meet client specifications.
  • Guided user group through their testing effort, ensuring effective Software Quality Assurance testing and defect reporting. Documented and verified defects and reported them to technical staff for correction. For more complex issues, facilitated meetings between user group and technical staff to ensure common understanding of issue, the underlying business function and the planned resolution.
  • Reviewing, analyzing, and evaluating client business processes, system implementations and user requirements for qualification of AMS product lines.
  • Formulation of detailed business, stakeholder, and solution requirements to ensure that system implementations parallel the client's overall business strategy.
  • Provide logical design documents for development staff to use in creating a technical design.
  • Data Analyst integrating the Worker's Compensation Policy System 450,000 policies 9gig of DB2 data of the State Compensation Insurance Fund of California into the AMS ACE Sybase 11.9.2.4 database. Utilization of SQL for data analysis and reporting. Development of ETL integration scripts.
  • Document existing business processes by creating business flow documents and Visio process maps, to make improvement recommendations that incorporate value-added steps into a new business flow where information technology supports the business operations.
  • Responsible for Business Process Guidelines detailing use cases to get the most value out of the system by incorporating current business processes, related system use and data flow, and recommending alternative business processes, system processes and data flow to stakeholders.

Environment:Taskmap for MS Visio, MS Project, WINHEX, Sybase SQL

Confidential

Systems Engineer

Job Description Summary

  • Completed an intensive six month training program designed to provision and maintain the Passport 7000 and 15000 series of switches.
  • Authorized Prometric Nortel Networks Certified Support Specialist on the 7000 and 15000 Passport switches.

Environment:Passport 7000 and 15000 series of switches

Confidential

Senior Programmer/Analyst

Job Description Summary

  • Designed and implemented three Y2K project plans for Fleet Item Processing Back Office Operations with emphasis on business resumption planning. Projects were expedited efficiently and ahead of schedule.
  • Project/Technical leader coordinating the systems integration of a Proof Correction system for back office operations within the formality of a Systems Development Life Cycle framework.
  • Responsible for the running of a COBOL/CICS/JCL bank checking fraud detection system. Implemented new system changes, tested and migrated the system into production.
  • Completed work flow analysis depicting data flows detailing when the user community has what data, and how it is used ensuring that the new system would meet project objectives. The system consists of 50 WIN95 GUI clients linked to a remote Oracle database. COBOL/JCL programming extracting data from Oracle, uploading to the mainframe for District reporting.

Environment:MVS, TSO, CICS, COBOL II, PL/SQL, Lotus Notes

Confidential

Senior Consultant

Job Description Summary

  • Consultant on the Year 2000 conversion project for the Research Foundation of SUNY Albany.
  • COBOL and JCL analysis, running of batch job streams confirming Y2K compliance.
  • Worked with Research Foundation management team in the development of a comprehensive Y2K readiness program.

Environment:MVS, TSO, JCL, COBOL II

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