Summary:

• Over 8 years of IT experience in various Lead roles and domains with polished skills in Business Analysis, Data Analysis and Requirement Analysis.
• Extensive experience in IT industry with expertise in System and Business Analysis and Software Testing.
• Expert in creating Business Requirement Document BRD , Functional Specification Documents FSD , Use Case Diagrams, Sequence Diagrams and Activity Diagrams using MS Visio.
• Experience in Software Development Life Cycle SDLC aspects such as Requirements Analysis, Design, Development, Testing and Deployment and Quality Assurance Life Cycle QALC aspects such as creating test Plans, test cases to perform different types of testing and validation.
• Disciplined in planning, organizing, securing and managing resources to successfully complete specific project goals and objectives.
• Analyzed and synthesized results from Joint Application Development JAD , proposed alternative tasks, benefits, determined if qualitative/quantitative standards met and organized Total Quality Management TQM ethics.
• Experience of having managed large Applications and Systems.
• Experience of managing and motivating teams, coaching and knowledge share.
• Used Rational DOORS to enter and map the requirement
• Experience in requirement management in DOORS.
• Manage key stakeholders under pressure.
• Expertise in handling the needs of a fiscally successful project.
• Experience in conducting JAD sessions for project definition involving analyzing requirements, creating prototypes, user interfaces, database schema, estimates and budget.
• Extensive experience with Rational tools including Rational RequisitePro, Rational ClearCase, and ClearQuest.
• In-depth knowledge of data mapping, warehousing tools, unit testing, process documentation and data mapping, Competent in data warehouse project planning, data modeling, maintenance, development, development and enhancements.
• Thorough understanding of SOX compliance.
• Extensive experience in Developing Processes and Business rules and reverse engineering for the process documentation.
• Done Business process Modeling context, data flow, IDEF diagrams and Entity Relationship diagrams as precursors to Workflow Development, re-engineering, functionality enhancements, migration to new technology.
• Seven years of diverse experience as Business Analyst / Quality Assurance Analyst and Process Development.
• Expert in gathering and documenting requirements.
• Exposure working on document business requirements in support of a Public Key Infrastructure PKI
• Expert in data analysis, data requirements and reconciliation's.
• Expert in writing Requirements, Test Plan and strategy, Test Cases.
• Some experience in backend testing using SQL queries and PL/SQL procedures on DB2, Oracle and Sybase.
• Performed Manual, Regression, Positive/Negative, Functional, System and User Acceptance testing.

Technical Skills

• Methodologies: CMM, ISO 9001, Rational's RUP, SCRUM Agile
• Tracking Tools: Mercury's Test Director7.x/6.x, HP Quality Center, Rational Clear Case Clear Quest, JIRA
• Process Tools: Rational Requisite Pro, CaliberRM, DOORS
• QA Tools: HP Quality Center, JIRA.
• Languages: PL/SQL, SQA BASIC, VB Script, C , Java, J2EE, JSP, EJB, Struts, JavaScript, XML.
• Workflow Tools: MS-VISIO, Rational Rose, MS-Project, MS-Excel, MS-Word, MS-PowerPoint
• Databases: MS SQL Server 2000/7.0, ORACLE 9 /8/ 7i, Sybase, SQL, MS Access
• Web Tools: Dream Weaver, Adobe, Photoshop, MS-FrontPage, HTML.
• Reporting tools: MS-Access, Business Object, Crystal Reports, and Hyperion
• Operating Systems: UNIX HP, SCO, Solaris , Windows 95, 98, XP, 2000, NT , Linux Red Hat, SuSE 7.x

Professional Experience

Confidential

Lead Business Analyst

• Successfully completed Agile training under a Scrum Coach.
• Identify Features Create High level process flows.
• Draft Sprint Goals : Identify In Scope Functionality
• Draft User Stories Acceptance Test Criteria to describe Functional and non-Functional requirements
• Experience with Creating Agile Wall maintain tasks
• Experience with Creating Maintaining Burn Down Hours
• Experience with Creating Maintaining Product Back Log
• Experience with Creating Maintaining Iteration Back Log
• Conduct and Facilitate Product Grooming Sessions with P/O Agile Team
• Worked closely with QA Identify in scope functionality and
• Teams to maintain Test Documentation e.g. Test plan, Requirement Traceability Matrix RTM , Defect Tracking Process etc.
• Responsible for drafting Process flows and defining processes
• Set up walkthrough meetings with Product Owner / VP.
• Coordinated testing schedules and assists with Project Planning.
• Extensively used DOORS requirements management tool for maintaining User Stories Acceptance Criteria
• Performed Analysis on 30 YR Benchmark products drafted stories / ATC
• Performed Analysis on 15 YR Benchmark products drafted stories / ATC
• Performed Analysis on Swaps Drops for 30 YR 15 YR products drafted stories / ATC
• Experience with Microsoft Office Tools
• Maintain Meeting Minutes.
• Keen interest in U.I enhancements
• Analysis on System Fail-over strategy
• Facilitate System Architecture meetings

Environment/Tool: Java, DOORS, HP Quality Center, MS Visio, MS Office, MS Share point.

Confidential

Responsibilities:

• Gather requirements, formalize requirements document and get approval from stakeholders. NOAA finance , National Marine Fisheries
• Lead JAD sessions and manage team of Business Analysts from both department involved in DSFA.
• Work closely with in-house and external QA Teams to maintain Test Documentation e.g. Test plan, Requirement Traceability Matrix RTM , Defect Tracking Process etc.
• Set up walkthrough meetings with Business Users/Directors.
• Coordinate testing schedules and assist with Project Planning
• Responsible for all reports required to be completed, and reviewed.
• Ensure timely defect tracking procedures are in effect with respect to severity and priority.
• Get involved in group meetings via conference call, web conference or traditional meeting formats to discuss issues on hand/ status.
• Responsible for drafting Process flows and converting As-Is Processes - To-Be Processes using MS Visio.
• Liaison working closely with NMFS, Department Of Commerce and NOAA.
• Lead Team meetings and maintain Meeting Notes to keep all parties involved up-to-date on Project health and any changes forecasted.
• Help in Testing Efforts in Testing Environment etc.
• Identify and document customer requirements in accordance with NOAA SDLC requirement processes.
• Prepare and conducted training sessions with federal employees.

Environment/Tool, Java, DOORS, HP Quality Center, MS Visio, MS Office, MS Share point.

Confidential

Lead Business System Analyst

Responsibilities:

• Established, maintained and managed the scope of DCPS.
• Defined assumptions and created processes for successful execution of the project.
• Created and maintained project plans and provided direction to teams.
• Managed interaction and activities across business, IT teams and end-users.
• Identified/managed risks/issues logs and escalated high severity items to senior management.
• Reported progress to senior management in meetings and through weekly status reports.
• Led larger project meetings, provided overall project status to team members and end users, collected feedback and status on tasks assigned and action items.
• Over see documentation of End - to - End system test scenarios that cover all functions within the system and focus on the integration of the system with external SSA interfaces.
• Facilitated and worked closely with Business Analysts for the elicitation of business requirements by identifying the system requirements and the areas/ modules of the system that integrates with external interface.
• Engaged with project teams e.g. DIET-SSA, SSA program management throughout the project lifecycle to support enterprise analysis, requirement definition, design, testing, and deployment processes.
• Identified and documented customer requirements in accordance with SSA SDLC requirement processes.
• Conducted peer review and/or mentoring with federal staff to review and validate requirements for completeness and accuracy.
• Developed, prepared, and maintained requirements, project templates, and documentation.
• Facilitated workshops, team meetings and phase gate reviews.
• Supported compliance with SSA SDLC processes and standards by mentoring project teams.
• Mentored and trained Specialists in Requirements Development practices.
• Identified, documented, and provided feedback to the Government for process improvements.
• Prepared and conducted training sessions with federal employees about various aspects of Requirements development.
• Conducted data analysis to data mapping exercises in order to develop data feed from State's data warehouse.

Confidential

Project Manager /Lead Business Analyst

Responsibilities:

• Interview business area experts, asked detailed questions and transitioned interview findings into requirements.
• Created and maintained monthly production run books for several FNMA models including Loss Forecast Model, Loss Mitigation, FNMA Pop and Loan Processing LPPOP.
• Advised on business processes and menu based application creation for HPFA and User Interface Design.
• Lead regular JAD sessions for requirements elicitation, requirements review meetings, test review meetings and status meetings.
• Provide guidance and mentoring Junior Analysts/ Testers.
• Created and updated system context diagrams and detailed process flows.
• Presentation of all SDLC checkpoints to Project Quality Office, PMO, senior management and obtaining sign offs.
• Test planning for UAT, UAT Test cases, traceability, defects management and transition to production
• Maintain full Identity management system.
• Coordinate with teams for the successful UAT deliverables on the time.
• Responsible to create Business Requirements Document
• Conduct meetings with Subject Matter Experts to identify Business need
• Set up walkthrough meetings with Business Users/Directors.
• Provided guidance to ensure that the processes are in compliance with SOX.
• Review risks identified throughout the system development life cycle and assist the team in determining the best mitigation strategy based on the risk level and risk mitigation costs.
• Assist the team to complete user access and group-specific access reviews.
• Conduct presentations on new compliance requirements in the Tool.
• Developed and Maintained project Requirements in a Doors Repository
• Using DOORs performed gap analysis of unaddressed requirements, managed changing requirements, created traceability.
• Analyze compliance requirements needed for SOX testing and report findings to management.
• Provided continual support for in-house applications, enhancements, upgrades, and service packs of data modeling tool and repository.
• Handled the tasks of creating a system for reporting, capturing and correction error of data.
• Assist application users with remediation of control deficiencies and operational issues that may arise every quarter.
• Responsible for Business, Functional, and Data Requirements for the customization and integration of the application.
• Leading Requirements Meetings with Information Security Operations Stakeholders.
• Supporting Design, Development and System Test Teams.
• Authoring Standard Operating Procedures.
• Designing and implemented test plan and test cases for User Acceptance Testing

Environment/Tool: Java, DOORS, HP Quality Center, MS Project, MS Visio, MS Office, MS SharePoint,, Lotus Notes.

Confidential

Business Analyst/ QA Team Lead

Responsibilities:

• Interviewed business area experts, asked detailed questions and transitioned interview findings into requirements.
• Designed and implemented test plan for Testing Functional, Regression, and UAT .
• Lead UAT efforts during implementation. Developed UAT test scenarios making sure all business requirements are covered during testing.
• Created, Executed UAT Test Scripts and Test Cases.
• Reported defects and assign according to Severity and Priority.
• Reported the status on weekly basis.
• Reviewed UAT test cases and test scripts for Junior UAT testers.
• Provided guidance and mentoring Junior Analysts.
• Coordinated with teams for the successful UAT deliverables on the time.
• Responsible to create Business Requirements Document.
• Conducted meetings with Subject Matter Experts to identify Business need.
• Set up walkthrough meetings with Business Users/Directors.
• Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests.
• Responsible to create detailed Process Flows Diagrams for end to end process using MS Visio.
• Responsible to identify and Interview different Vendors for COTs Solutions.
• Responsible for selection of COTs Vendor.
• Responsible to identify GAPs and creating GAP Matrix.
• Identified Risks and suggested relevant Controls for entire process for SOX purpose.
• Responsible for creation of Project Charter and Scope of Project.
• Responsible to identify GAPs and creating GAP Matrices.
• Responsible for documenting key discussion from meetings with Vendors, Architects and Business Sponsors.
• Created Business Procedure Documentation to depict Business process flow.
• Responsible for Weekly Project report of key project statistics mainly targeting weekly milestones reached and Gap incurred.
• Prepared Project plan, Status reports, traceability matrix.
• Provided guidance to ensure that the processes are in compliance with SOX.
• Created Macros in Excel to automate day to day operations.
• Created Data Management modules to ensure proper Input Process.

Environment: .NET, MS Office Suite, Windows Vista/XP, Java, Clear Quest, MS Project GRC3.5, Risk Navigator, Doors, Lotus Notes.

Confidential

Business Analyst / QA Tester Lead

Responsibilities:

• Gathered and reviewed requirements from the End Users to understand the application.
• Prepared the Test Plan and Test Cases based on the Functional Specifications.
• Design, Development, Implementation and Documentation of the application.
• Using Quality Center to Enter Requirements, Test Plan and record Defects.
• Conducting Meeting with developers and data team to talk about defects.
• Designed and implemented test plan and test cases for User Acceptance Testing UAT .
• Performed end- to-end System testing on the release version of the software application and detected and resolved bugs/defects.
• Analyzed data requirements and controls, to develop technical requirements for the internal control and analytical reports.
• Used DOORs to provide a comprehensive requirements management environment.
• Interfaced with Subject Matter Experts to document business processes and systems features/function
• Determined user/business/functional requirements. Created vision, scope, and use case documents business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Using Rational Functional Tester to test the application and also to automate it.
• Scheduled and attended internal team meetings with developers and data team to talk about defects.
• Training User on how to operate the application and go through with the Functionality of the application.

Environment: Visio, MS-Word, MS-Excel, HP Quality Center, Test Complete, MS-Access, SQL Server, JDA BI, Business Objects.

Confidential

QA Manager/Business Analyst

Responsibilities:

• Provided support for the LOAN DELIVERY application on multiple projects including Cash Collateral, LIP Reinstatement, Daylight Overdraft, Segregation of Funds, SOX enhancements and New Business Reports.
• Involved in all aspects of the Software Development Life Cycle, including requirements gathering.
• Maintained close contact with business users for thorough understanding of business needs.
• Created and formalized the Scope Document for the Cash Collateral Project CCS .
• Gathering and defining the Functional Requirements and Non Functional Requirements for the CCS Project.
• Collaborated with the technical development team to identify and document business requirements in support of a Public Key Infrastructure PKI .
• Wrote and formalized the Business Requirements Document which included Use Case Descriptions, Business Rules and Message Descriptions for CCS .
• Created State Diagrams, Sequence Diagrams, Use Case Diagrams for CCS .
• Traceability Matrix for requirements mapping, high-level concepts to the scope items, scope to the individual requirements and to corresponding functions.
• Used DOORs to provide a comprehensive requirements management environment.
• Data mapping for comma delimited client files and XML files parsing through the CCS System.
• Created Amortization Schedules for LIP reinstatement for premiums, discounts and deferred costs used the Bloomberg terminal to gather information.
• Data Modeling and Data Mapping from Orion System to the amortization engine for LIP restatement.
• Thorough understanding of FAS 91, SOX compliance and ELSEIF procedures.

Environment: UML, RUP, MS-Word, MS-Excel, Rational RequisitePro, Lotus Notes, Test Director, Rational ClearQuest, MS-Access, Sybase.

Confidential

QA Manager/Business Analyst

Responsibilities:

• Led/Mentored a team of eighteen change management analysts and developed procedures to implement change control policies in Pre-production and Production environments.
• Developed Project plans and Gantt Charts to keep track of a fast paced project and Adhoc Activities that occur due to urgency.
• Developed policies and methodologies to effectively address highly critical change control issues.
• Developed Business Processes and business rules and enhanced the system to comply with SOX and audit requirements and compliances.
• Worked thoroughly with various groups to understand requirements and support their respective change request needs.
• Developed procedures to review change control requests to ensure compliance with corporate policies and Sarbanes-Oxley for both internal as well as external Auditing.
• Successfully formulated processes to organize and evaluate production application executions between technical teams and business teams.
• Coordinate with cross-functional business teams to ensure that all executions are scheduled and dependencies are identified prior to execution of the process in various Environments.
• Facilitate problem management between business units and prioritize scheduling based on problem resolution.
• Lead and facilitate information-gathering activities with process owners, users and stakeholders to define needs, specifications and business rules.
• Help Define and implement Enterprise Level Systems Implementation Framework ELSIF in Restatement Change Management.
• Prepared and conducted corporation wide training sessions to ensure awareness of the new processes in place.
• Trained Operations' personnel on the SOX and audit requirements received and communicated by the internal audit teams.
• Lead UAT efforts on various upgrades and enhancements.
• Develop reporting on testing timelines, RTM and Issues.
• Created and maintained Requirements Traceability Matrix RTM to trace requirements to scope items and other documents such as design documents and test cases. Used DOORS for requirements management
• Develop RACI Responsible, Accountable, Consulted, Informed Charts based on process diagrams to clarify relationships, establish responsibilities for decisions, tasks, and activities.
• Used Crystal repots to build reports for the upper management informing them of the progress and resources.
• Research RUP, PMI, Six Sigma, and CMMI best practices and apply these practices in the development of enhanced or future state process diagram.
• Wrote SQL queries in the database to find gaps in the data so that the process gaps can be identified.
• Analyzed data and queried operations database for reporting and reconciliations
• Designed and delivered reports to executive management, reporting Key metrics, Statistics and charts on both daily and Ad hoc activities.
• Provided Technical leadership to develop various tools to automate Change Review process, process tracking etc.

Environment: MS-Project 2000, MS-Visio2000/3, MS-Word, MS-Excel, Test Director, Rational ClearQuest, MS-Access, Oracle 9i, P/CM Plus Remedy, Crystal Reports.