SUMMARY

• Professional Business Analystwith 7+ years of experience in Business Analysis, Project Coordination, Business ProcessAnalysis, Software Quality Assurance and System Solution Design for multiple domains including Financial services and Healthcare Industry.
• Utilization and understanding of all phases of Software Development Lifecycle (SDLC) using Waterfall, Agile and RUP (Rational Unified Process).
• Design and review of various documents including teh Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Proficient in ensuring dat business goals are met throughout teh product lifecycle. Proficient in creating UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams and Sequence Diagrams.
• Experience in conducting Joint Application Development (JAD) and RAD (Rapid Application Development) sessions with end - users and stakeholders.
• Experience in performing Gap analysis (GAP), Feasibility, demand analysis, ROI, and SWOT Analysis by identifying existing technologies and documenting teh enhancements to meet teh end-state requirements.
• Strong Project Management skill in planning business tasks and activities dat include business plans, business task assignments, success criteria definition and KPI's
• Experience in preparing and documenting teh User Acceptance test (UAT) plan and obtaining teh necessary signoffs from teh concerned business units.
• Experience developing Test Plans, Procedures, Test Cases, Test Steps & executing Test Procedures.
• Good Knowledge in SQL.
• Excellent problem solving, team building, decision making skills to resolve issues, drive projects, and meet deadlines.
• Proven record of Team Management and Leadership skills. Excellent Presentation skills in regards to communicating with both business and technical teams

TECHNICAL SKILLS

Business Modeling: Rational Rose, MS-Visio

Documentation: MS Word, Rational Requisite Pro

Defect Tracking Tool: Rational Clear Quest

Testing Tools: HP QTP

Test Management Tool: HP Quality Center, Test Director

Front - End Tools: Adobe Photoshop, MS Office, Lotus Notes

Project Management: MS Project

Data Analysis: SPSS, CHARTrunner

Languages: C, C++, C#, SQL, Java, VB

Database: Oracle, MS SQL Server

Operating Systems: Windows XP/2000/NT/98, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Princeton, NJ

Business Analyst/Manual Test Analyst

Responsibilities:

• Involved in full Software Development Life Cycle (SDLC) phases like Requirements gathering Analysis/Design, Development, Implementation, and Testing.
• Interacted with Users, Developers and Project Manager to understand teh business processes, identify enhancements and gather Business Requirements.
• Responsible for writing detailed descriptions of user needs, program functions, and steps required for developing or modifying software programs using MS Visio.
• Designed business models using UML diagrams such as Use Case Diagram, Class Diagram, Activity Diagram and Sequence Diagram in Rational Rose
• Prepared Functional Specification Documentation (FSD) and communicated these to teh stakeholders.
• Led and conducted JAD sessions for requirements gathering, analysis and design of teh system.
• Performed Gap Analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with teh product release roadmap.
• Conducted User Acceptance Testing, gatheird and documented User Manuals and Business Rules.
• Provide innovative IT, business & e-commerce solutions to perspective and existing clients.
• Coordinated monthly meetings and got user feedback at every step of teh development process.

Environment: Quality center, Agile, MS Visio, Windows XP, UNIX

Confidential, Summit, NJ

Business System Analyst

Responsibilities:

• Worked closely with SMEs, and identified, analyzed teh core requirements and key features of teh ongoing project.
• Facilitated user interviews and workshops to gather requirements.
• Converted Business Requirements documents into Functional Requirements Specification and Technical Specification.
• Participated in creating User manuals. Documenting all user and system requirement along with teh work flow process. Conducted User Acceptance Testing (UAT).
• Successfully used Waterfall and Agile Method for gathering requirements by facilitating Use Case Workshops and sessions.
• Managing third party vendor for GUI requirement.
• Performed extensive Gap analysis to determine teh risks and assisted teh PM in budget and resource planning.
• Lead design and status meetings with team members to discuss problem identification, prioritization and resolution, scope creep, and solution architecture.
• Created and transformed business requirements into software requirement specification (SRS) and designed business models using UML diagrams such as use case model, activity diagrams, sequence diagrams and collaboration diagrams in Visio theirby helping development and quality assurance in understanding teh requirements.
• Managed and coordinated between offshore and onshore resources.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues, and reach agreements.

Environment: Agile, Java, MS Visio, Quality Center, Unix, Business Objects

Confidential, NJ

Business Analyst cum Manual Test Analsy

Responsibilities:

• Worked with Senior BA’s to conduct detailed and comprehensive Business Analysis by working with end-users and other stake holders to identify teh system, operational requirements, and proposed enhancements.
• Converted Business Requirements documents into Functional Requirements Specification and Technical Specification.
• Data mapping was teh tool used for gathering teh information on teh website so dat customers has an ease on access to teh information.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues, and reach agreements.
• Worked with Photoshop in designing teh website customization.
• Implemented complete SDLC using RUP.
• Interacted with Business Users to assess needs, identify key challenges, and define project scope and deliverables.
• Successfully used RUP Analysis Model for gathering requirements by facilitating Use Case Workshops and sessions.
• Lead design and status meetings with team members to discuss problem identification, prioritization and resolution, scope creep, and solution architecture.
• Created and transformed business requirements into software requirement specification (SRS) and designed business models using UML diagrams such as use case model, class diagrams, activity diagrams, sequence diagrams and collaboration diagrams in Rational Rose theirby helping development and quality assurance in understanding teh requirements.
• Assisted in Gap analysis.

Environment: Windows, UNIX, Rational Rose, Photoshop, SQL, Rational Clear Quest.

Confidential - Bethlehem, PA

Business Analyst/ Manual Test Analyst

Responsibilities:

• Gatheird Business Requirements. Interacted with teh Users, Designers and Developers, Project Manager to get a better understanding of teh Business Processes.
• Responsible for creating UML modeling plans, Use cases, process flows, and business requirements documentation using Visio, Requisite Pro and Clear Case tools.
• Brought valuable knowledge and solutions to business groups to enhance competitive edge with administrative system implementation.
• Performed testing, electronic health record, and analyze and optimize teh online application for teh insurance agents.
• Created flow diagrams, Integrate process flow diagrams to show end-to-end business model and process mapping.
• Worked with business owners, content staff, IT and other stakeholders in creating a management solution for managing teh information
• Built and customized Word templates and extract information from information sources such as Requisite Pro, and created a highly automated system for handling approvals, exceptions and priorities.
• Managed resources using MS Project along with writing test cases and test plans in Quality Center.

Environment: MS-Project, Rational Requisite Pro, Quality Center, Rational Rose, UML, MS Visio, MS Office, Windows XP

Confidential

Junior Business Analyst/ QA Tester

Responsibilities:

• Assisted Business Analyst in interviewing clients to understand their business requirements, functional requirements and future needs.
• Assisted in documenting and reviewing business requirement document and technical specifications.
• Worked with Business analyst to create use case diagrams and activity diagrams.
• Identified teh test requirements based on business requirements and blueprints.
• Involved in analyzing teh applications and development of test cases.
• Participated in Preparing Test Plans. Developed test scenarios and test procedures based on teh test requirements.
• Participated in Preparing Test Plans. Documented errors and implemented their resolutions.
• Participated in user training and submitted status reports weekly.

Environment: Manual testing, VB, SQL Server, MS-Word, MS-Excel, Windows95.