Asset Manager Resume San Jose, CA - Hire IT People

SUMMARY:

Business Analyst offering 8 years delivering cost - effective, high performance technology solutions to meet shifting organizational demands.
Business process improvements
Project management
Decisive
Critical thinking
Portfolio management
Business systems analysis
Forecasting and planning
Scope and project definition
Led a $5 million transition project for a Fortune 50 company.
Boosted customer service ratings by 33% by developing new processes and improving work flow.
Drafted 20 install base reports per quarter about asset discovery.

PROFESSIONAL EXPERIENCE:

Asset Manager

Confidential, San Jose, CA

Responsibilities:

Identified “bottlenecks” and implemented new and improved processes and policies.
Developed metrics used to determine inefficiencies and areas for improvement.
Tracked, analyzed and interpreted trends in install base data.
Manipulated data using pivot tables, pivot charts and macros.
Elicited stakeholder feedback and input through interviews and surveys.

Business Analyst

Confidential, San Jose, CA

Responsibilities:

Compiled and presented reports on findings to senior management teams.
Tracked project costs and status, reported on risks, and made recommendations on corrective actions.
Collected and analyzed data to evaluate before migrating into GATE.
Analyzed product part pricing and resolved data inconsistencies.
Captured issues in Salesforce and shared critical project concepts.

Contracts Analyst

Confidential, Santa Clara, CA

Responsibilities:

Boosted incremental revenue by discovering products with add-on services for eligible customers.
Collaborated with account managers to prepare and deliver updates and quarterly business reviews.
Created, renewed and modified contracts as requested by account managers.
Eliminated end of life devices and expired contracts from database.
Managed sales operations including customer service and order entry.

Data Analyst

Confidential, San Jose, CA

Responsibilities: