SUMMARY

• Around six years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Extensive experience in the e - commerce and Retail environments with knowledge of Microsoft commerce ATG suite and websphere.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Extensive experience working with vendor e-commerce tools like Microsoft commerce as well as helping construct and integrate in-house e-commerce applications.
• Experience with ATG Software (B2C, B2B, Scenarios, BCC, Merchandising, CSC.)
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Experience in SQL Server 2005 concepts SSIS (SQL Server Integration Services), SSAS (Analysis Services) and SSRS (Reporting Services).
• Experience in maintaining and managing the content management system in ecommerce platforms such as ATG ecommerce, IBM WebSphere and Magento.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Well-versed in project management tool (MS Project) for status reporting, planning and resource allocation.
• Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfa
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Familiarity and use of (RITS) multiple technology administrative/service tools, such as LiveLink, Clarity/NIKU, Alert Find, Problem Coordinator Console (ARS).
• Extensive experience with Business-to-consumer (B2C) sales of tangible goods/online services and Business-to-business (B2B) scenarios, such as e-procurement.
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Experience in testing implemented systems and system changes including liaising with QA teams to develope test cases, test plans, test scenarios, and generating test data; and conducting manual testing (regression, end-to-end, functional).

TECHNICAL SKILLS

Business Tools: Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case), MS Visio, MS Project, MS Access, MS Office Suite, Visual Paradigm, DoorsErwin Data Modeler 4x, Business Object (Crystal Reports)

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Business Environment and Market Research Analysis

Methodologies: RUP, OOAD, AGILE, UML & Business/Data Modeling

Testing Tools: Win Runner, Load Runner, Test Director, Quick Test Pro, PR Tracker

Operating Systems: Windows XP/95/98/NT/2000, Mac OS X, DOS, UNIX, Linux

Databases: Oracle 8i/9i; SQL Server 7.0 & 2000; Access 2000, MS SQL Server, MySQL, DB2

Content Management Tools: Documentum, Sharepoint, Interwoven, Filenet

Languages: UML (Use case, activity diagram, sequence diagram, data flow diagram, component diagram), C, C++, HTML, Java, SQL, PL/SQL, ASP.NET

PROFESSIONAL EXPERIENCE

Confidential -Deerfield, IL

Responsibilities:

• Analyzing current online market and competitors for products prices comparison. Decrease or increase prices to keep up with the competition.
• Participated in upgrade of B2B web servers from ATG 2006.3 to ATG 9. Coordinated and tracked system testing, updated eFuse file transfer process to accommodate ATG 9.
• Desktop application upgrade client created custom offline desktop application for their users to browse recommended products at their leisure which needed to be upgraded to work with new infrastructure, security and ATG eCommerce suite.
• Assisted the business team with ATG customization and setting up configurations for catalog management and product hierarchy via BCC.
• Consulted, recommend and enable the right online product and service strategies to assist the customers with their business or personal needs.
• Analysed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Form the requirements and using technologies such as JavaScript, XML, LDAP, AML language (similar to XML), and TIBCO configure and provide custom enhancements to the client
• The front end was developed using standard java UI libraries., using the visual editor for developed MIDP compliant front ends.
• Designed and developed presentation layer using JSP, DHTML, AJAX and JavaScript.
• Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.
• Followed a structured approach to organize Requirements into logical groupings of essential Business Processes, Business Rules, and Information needs that insures any Critical Requirements are not missed
• Managed and traced requirements using Rational requisite pro.
• Used MS Project for status reporting and planning to maintain the project schedule and track its status.
• Extensively used MS Visio to create various sequence-flow or work-flow diagrams for existing and projected Decision.
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagram.

Confidential - Pasadena, CA

Responsibilities:

• Interacted with Business Users, Technical Users, 3rd Party vendors in understanding the Business Processes and Current IT systems.
• Transition the catalog and content support teams from the legacy platform in the ATG catalog platform.
• Created Business Requirement Document (BRD), Functional Requirements Specification (FRS), and technical requirement specification for application development. Responsible for documenting and prioritizing the requirements and conveying the same to the Business and Development Teams.
• Created marketing, merchandising product tools to support their custom web application which needed to be re-architected to work with ATGs eCommerce suite.
• Followed solely RUP methodologies during the course of the project.
• Prepared user training manual for merchandising team on managing commerce assets through ATG BCC (Business Control Centre).
• Wrote requirements for ecommerce modules for EDI requirements and B2B integration needs.
• Conducted Requirement gathering sessions (JAD sessions) for better understanding and refining of requirements in coordination with multiple teams.
• Documented to implement promotions for ATG ecommerce to encourage customers to make purchases by setting up orders, fixed or percentages, conditions, offer, usage limits, substitution and closeness qualifiers.
• Prepared user training manual for merchandising team on managing commerce assets through ATG BCC (Business Control Centre).
• Worked on SDLC approach and conducted JAD session with management, subject matter experts and users.
• Conversion of existing website to ATG software client moved from custom built application to ATGs e-Commerce suite.
• Participated in Primary and Secondary Research to determine User Requirements and Goals and converting them into Business and Functional Requirements.
• Responsible for regular interaction with the recruiting department to discuss the functionality.
• Participated in meetings with the management team and created Business Flow diagram using MS Visio.
• Responsible for regular interaction with the customers to gather Market Data to base the Market Analysis.
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access.
• Defined business Use Cases and associated high level test scenarios.
• Developed functional specifications and system design specifications for new capabilities.
• Manage Scope and change throughout the SDLC process of the product.
• Analyzed existing data and used tools available to successfully forecast the pricing models.
• Assisted in creating wireframes for web interface with the GUI design team.

Confidential - Mooresville, NC

Responsibilities:

• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the Project Cycle.
• Conducted one to one meeting with SMEs to understand and discuss nature of the project.
• Provided recommendation for use of ATG Commerce for B2B and B2C business.
• Examined and managed website content by using various modules in ATG commerce platform to create a use-friendly environment for better customer experience.
• Liaison between the client and development team to support the client’s data analysis and reporting needs.
• Identified the gaps in business and system requirements in integrating/ customizing ATG commerce suite in comparison with the legacy of Office Depot application.
• Gathered user and business requirements through open-ended discussions, brainstorming and prototyping
• Worked closely with various business stakeholders, product owner and scrum-master to come up with wireframe prototype and User Interface document using Justinmind tool.
• Collaborated with development team and business users to implement user stories for features like Buy Online Pick up in Store (BOPUS), Auto Refill, Product Comparison and Product Bundle for desktop and mobile platforms.
• Developed activity diagram, sequence diagram, data flow diagram, flow chart, for the business process.
• Created user stories for various functionalities like Site Search, Product Detail Page, Shopping Cart and Checkout Process for desktop and mobile platforms.
• Worked with Embedded Testing Teams to develop Test Plan and Test Cases.
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet. Defining requirements for product control and risk management end of day feeds.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Wrote Test plan and Test cases for the Integration testing and system testing.
• Worked on data modelling and produced data mapping and data definition documentation
• Used Informatica to extract and transform data from various DB2 database to the data warehouse.
• Use Cases and other Process Flow Models were designed using MS Visio and Rational Rose.
• Constructed Use Cases and Wireframes and translated them into a Functional Requirement Specifications document.