Bio Business Analyst Resume
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SUMMARY
- Advanced levels excel including pivot table creation; vLookUp; Data Charts; and regression analysis. SharePoint Administration 2 years; fluent wif all Microsoft applications including 15+ years using Excel and Word on a daily basis.
- Daily use of excel spreadsheets for research, to determine data integrity, and root - cause analysis.
- Administrator for third party applications, Empower and Lending Space. Extensive root-cause analysis; strong data analysis and validation; liaison for clients; third party vendor liaison; and risk mitigation.
- Support B.A. and SME for system migration projects, writing business requirements. Liaison business partners technical information to non-technical business partners.
- Ability to define requirements for business partners and create usable policy documentation. Skill set includes 8 years of Business Process Analysis using Microsoft tools including Outlook, Word, Excel, SharePoint, PowerPoint, and Visio.
PROFESSIONAL EXPERIENCE
BIO Business Analyst
Confidential
Responsibilities:
- Highly visible position, partners wif audit and operational risk for application/user rights reviews
- Partners wif audit on segregation of duties reviews
- Leads and assists wif process improvement
- Leads training and Policy creation for new applications
- Works on cross-functional project teams for Operational Risk, Compliance, and Third Party Audit
- Cross-functionality in development of documentation for business processes and reporting.
- Application Administrator for Empower & Lending Space Applications
- Technology support to all levels of business.
- Secondary approval for all mortgage user exception access requests including key financial applications
- Supporting business audit remediation for user access privileges
- Extensive business process analysis and remediation.
SharePoint Administrator
Confidential
Responsibilities:
- Line of Business Liaison for Disclosure Technical Support resulting in training around disclosure failure correction for teh Lines of Business assisting in closing loans wifin Compliance, RESPA, and MDIA/TILA guidelines.
- Managing delivery process of disclosures to borrower for Line of Business compliance to reduce company risk, protect assets and reduce company exposure to liability.
- Data analysis - strong attention to detail, daily data analysis of excel reporting for data accuracy, reporting to higher management and technology partners. First sight of technology issues using data analysis.
- High - level of excel use in data analysis to determine system functionality and accuracy.
- Implementing training guides for line of business compliance resource for disclosure failure reduction to 2%.
- Third-Party Vendor liaison for technology disclosure failures resulting in process improvement, and an in-depth understating of technology as it pertains to disclosure technology.
- Strive for reduction of exposure to risk by production monitor reporting, resulting in a deeper understanding in teh Line of Business of teh point of disclosure failure, opportunity for process improvement.
- Retail Loan Officer Training liaison wif SunTrust University to enhance Loan Officer knowledge around technical disclosure processes.
- High visibility - interaction wif all levels of management
- Strong ability to communicate technical research to non-technical clients.
- Ability to recognize and mitigate potential risk using analysis tools
- Experience working on project teams in a support function.
- SME for migration projects.
- Worked wif internal clients determining reporting requirements as part of project team.
Business Systems Analyst/Process Manager
Confidential
Responsibilities:
- Line of Business Production Liaison for Disclosure Technical Support
- Project Management Technical Team Support for processes testing and improvement
- Working wif internal technical team creating reporting requirements
- Managing delivery of disclosures critical to maintain loan compliance
- Vendor liaison for technology disclosure failures for process improvement
- Critical Analysis of disclosure failures
- Site Admin for STMPartners internet loan interface system - user support
Executive Assistant
Confidential
Responsibilities:
- Support for Futures Division Director and Analysts.
- Review new Futures Client account applications for adherence to Prudential standards to assess teh potential of risk using Prudential basic risk standards of screening.
- Gatekeeper for all calendar activity for Director, allowing for focus on areas of need and a seamless work flow.
- Gatekeeper for all calendar activity for Directors to allow for seamless flow from one area of direction to another.
- Maintained all expenses, travel accommodations, and meeting arrangements for Director and Regional Branch Operations Managers.