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Bio Business Analyst Resume

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SUMMARY

  • Advanced levels excel including pivot table creation; vLookUp; Data Charts; and regression analysis. SharePoint Administration 2 years; fluent wif all Microsoft applications including 15+ years using Excel and Word on a daily basis.
  • Daily use of excel spreadsheets for research, to determine data integrity, and root - cause analysis.
  • Administrator for third party applications, Empower and Lending Space. Extensive root-cause analysis; strong data analysis and validation; liaison for clients; third party vendor liaison; and risk mitigation.
  • Support B.A. and SME for system migration projects, writing business requirements. Liaison business partners technical information to non-technical business partners.
  • Ability to define requirements for business partners and create usable policy documentation. Skill set includes 8 years of Business Process Analysis using Microsoft tools including Outlook, Word, Excel, SharePoint, PowerPoint, and Visio.

PROFESSIONAL EXPERIENCE

BIO Business Analyst

Confidential

Responsibilities:

  • Highly visible position, partners wif audit and operational risk for application/user rights reviews
  • Partners wif audit on segregation of duties reviews
  • Leads and assists wif process improvement
  • Leads training and Policy creation for new applications
  • Works on cross-functional project teams for Operational Risk, Compliance, and Third Party Audit
  • Cross-functionality in development of documentation for business processes and reporting.
  • Application Administrator for Empower & Lending Space Applications
  • Technology support to all levels of business.
  • Secondary approval for all mortgage user exception access requests including key financial applications
  • Supporting business audit remediation for user access privileges
  • Extensive business process analysis and remediation.

SharePoint Administrator

Confidential

Responsibilities:

  • Line of Business Liaison for Disclosure Technical Support resulting in training around disclosure failure correction for teh Lines of Business assisting in closing loans wifin Compliance, RESPA, and MDIA/TILA guidelines.
  • Managing delivery process of disclosures to borrower for Line of Business compliance to reduce company risk, protect assets and reduce company exposure to liability.
  • Data analysis - strong attention to detail, daily data analysis of excel reporting for data accuracy, reporting to higher management and technology partners. First sight of technology issues using data analysis.
  • High - level of excel use in data analysis to determine system functionality and accuracy.
  • Implementing training guides for line of business compliance resource for disclosure failure reduction to 2%.
  • Third-Party Vendor liaison for technology disclosure failures resulting in process improvement, and an in-depth understating of technology as it pertains to disclosure technology.
  • Strive for reduction of exposure to risk by production monitor reporting, resulting in a deeper understanding in teh Line of Business of teh point of disclosure failure, opportunity for process improvement.
  • Retail Loan Officer Training liaison wif SunTrust University to enhance Loan Officer knowledge around technical disclosure processes.
  • High visibility - interaction wif all levels of management
  • Strong ability to communicate technical research to non-technical clients.
  • Ability to recognize and mitigate potential risk using analysis tools
  • Experience working on project teams in a support function.
  • SME for migration projects.
  • Worked wif internal clients determining reporting requirements as part of project team.

Business Systems Analyst/Process Manager

Confidential

Responsibilities:

  • Line of Business Production Liaison for Disclosure Technical Support
  • Project Management Technical Team Support for processes testing and improvement
  • Working wif internal technical team creating reporting requirements
  • Managing delivery of disclosures critical to maintain loan compliance
  • Vendor liaison for technology disclosure failures for process improvement
  • Critical Analysis of disclosure failures
  • Site Admin for STMPartners internet loan interface system - user support

Executive Assistant

Confidential

Responsibilities:

  • Support for Futures Division Director and Analysts.
  • Review new Futures Client account applications for adherence to Prudential standards to assess teh potential of risk using Prudential basic risk standards of screening.
  • Gatekeeper for all calendar activity for Director, allowing for focus on areas of need and a seamless work flow.
  • Gatekeeper for all calendar activity for Directors to allow for seamless flow from one area of direction to another.
  • Maintained all expenses, travel accommodations, and meeting arrangements for Director and Regional Branch Operations Managers.

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