SUMMARY

• IT professional with 7+ experiences in Business Analyst.
• Good knowledge of Workflows and Content Management Tools.
• Superior writing and presentation skills as per international publications and presentations. In - depth knowledge of all the phases within the Software Development Life Cycle (SDLC) such as Requirements, Analysis/Design, Development and Testing.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Knowledge in the Informatica/ ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Proficient in the implementation of productionchange managementtechniques and service delivery disciplines
• Demonstrated leadership in identifying and implementing appropriate technology solutions, application testing, Quality Assurance, specification gathering, team co-ordination, solving business problems, supporting company strategies while maintaining personal accountability.
• Excellent Training skills, facilitation, PowerPoint presentations, maintaining performance metrics, develop training manuals, documentation & communicating to users.
• Proficient at creating and transforming business requirements into Software Requirements Specification (SRS) using Rational RequisitePro and designing business models using UML diagrams such as Activity Diagrams, Sequence Diagrams and Collaboration Diagrams in Rational Rose and MS Visio thereby helping the development and QA teams in understanding the requirements.
• Exposed to Software Engineering Processes such as Personal Software Processes (PSP) and Team Software Processes (TSP).
• Highly efficient; Demonstrated superior time management and multi-tasking skills by accomplishing cross-functional tasks.
• Proven aptitude to work independently and within a team environment to meet project deadlines.

TECHNICAL SKILLS

• OOAD (OOA/OOD)
• RUP
• UML
• SDLC
• Waterfall
• QA
• WAP
• MS Access
• SQL Server
• MySQL
• PL/SQL
• Oracle 11i
• Windows 98/2000/XP basic UNIX
• HTML basic DHTML basic XML
• MS Office Suite-Excel Macros
• Access
• Pivot tables
• Project
• Visio
• Adobe Photoshop
• Flash
• Rational- Rational Rose
• Rational XDE
• DOORS
• TOAD
• RequisitePro
• CaliberRM
• Crystal Reports
• Saratoga iAvenue various NIKU products
• Clear Case
• Clear Quest
• DB2
• C
• C++
• BASIC
• Visual Basic
• ASP .NET

PROFESSIONAL EXPERIENCE

Confidential, Portland, OR

Business Analyst

Responsibilities:

• Involved understanding the current business process, defining scope of the project along with position statement.
• Extensively used Web 2.0 technologies to make the learning process more interactive. Negotiated and finalized SLAs Service level Agreements & OLAs Operational Level Agreements.
• Created DTS Packages for migration of data between MS SQL Server database and other databases like MS Access, MS Excel and Flat Files.
• Acted as a liaison between the offshore development team and onsite business team
• Created Use cases, activity report, logical components and deployment views to extract business process flows and workflows involved in the project. Carried out defect tracking using Clear Quest
• Worked to define requirements for systems to have popular Web 2.0 features for highly user-friendly interfaces for end client interaction & information exchange with external vendor systems.
• Applied Unified Modeling Language (UML) methodology to create use case diagrams and sequence diagrams in Rational Rose.
• Provided full index search, organization, personalization capability for content, transforms streaming media into rich media & creates self-assembled synchronized rich-media.
• Extensive use of MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint MS Project for data migration in to the CI System Knowledge Data Base in Microsoft SharePoint Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Teamed up with both internal and external software development groups to provide functional requirements specifications in form of use cases, business process flows, and prototypes and management reporting requirements.
• Successfully implemented system for the Marketing department including Creative, Graphics, New Media, Program Planning, Production, Editing, Post-Production
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Oversaw iterative realization of requirements in collaboration with development teams and their project managers under the direction of, and in daily dialog with, the Program Manager.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio and Rational Rose.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Project management update and controlling to ensure on time delivery using MS Project
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Developing Business Objects reports based on report Design documents (RRD) Effort estimation and providing it to the client.
• Developed business intelligence reports using Business Objects (BO) tool for the updated results to the stake holder
• Prepared and documented System Requirements and workflows for the Content Management Application tool.
• Other areas include enhancements in Portfolio, Account setup, Content management, E-delivery and prepared Quick reference guide for CPB clients.
• Updated and modified progress and resources allocation in MS project for the team.
• Created test plans, scripts and facilitated user acceptance testing.
• Coordinated activities with project manager and various other teams using MS Project.
• Ensured that the application met user and management expectations.
• Created Excel spreadsheets to provide market analysis along with possibilities for currency trading.
• Used MS Visio to create Flow diagrams and Use Case Diagrams.

Environment: MS Visio, MS Project, UML, Vignette Content management Tool, SQL Server, PL/SQL, .NET, File manager, Filenet, Clear Case

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Worked in all aspects of online advertising sales including lead generation, RFP responses, creation of account specific opportunity proposals, deal negotiations to campaigns delivery.
• Worked closely with team members to ensure that monthly runs ran smoothly and carried collaborate research efforts when there are exceptions or issue.
• Managed multi-million interactive advertising businesses with site-specific ad sales rep.
• Used MS Visio for Process modeling, Process mapping and Business Process flow diagrams.
• Supervised sales representatives and overlooked/delegated work to designers and web/software developers.
• Worked on broad range of technologies, including business process tools such as Microsoft Project, Primavera, Promodel, MS Excel, MS Access, MS Visio, technical assessment tools, Micro Strategy Data Warehouse Data Modeling and Design
• Conducted customer service duties which included market forecasting, cost estimation, responding to clients inquires.
• Executed requirements, use cases and iterative/incremental project and requirements management to their projects in the context of the SDLC.
• Worked in conjunction with PC Connection to coordinate architecture, sales and installation of Solid Core Systems (Enterprise Security and Change Management Software)
• Used MS-Visio for flow-charting, Use- Case process model and architectural design of the application.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Managing overall testing process and project to production change management life-cycle.
• Interacted with the business users in knowing the business views and gathered the reporting requirements to design the universes and business objects.
• Designed the universes by creating the Business Objects data model.
• Designed and developed project document templates based on SDLC methodology.
• Administrated work by recording, tabulating and filing sales transactions
• Wrote the business requirements for reports and developed user-friendly templates to be loaded to Retained Portfolio Reporting Tool, a online report generation and viewing tool
• Worked closely with team members and project managers to ensure smooth progress of the project
• Extensively used Ms SharePoint a content management platform, for managing content across the organization within a shared repository.
• Used various modeling and documentation tools to facilitate efficiency and productivity in work.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the db2 database.
• Updated and modified progress and resources allocation in MS project for the team.
• Suggested process and product improvements for the application.

Environment: UML 2.0, Rational Rose, MS-Visio, Clear Case, Clear Quest, Requisite Pro, Vignette Content management Tool, DB2, SQL

Confidential, NYC, NY

Business Analyst

Responsibilities:

• Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
• Worked with users to help define requirements from high-level abstract ideas to low level details, to make the application have highly used features of popular public Web 2.0 applications for internal use & communication with DC Charter Board systems.
• Used Web 2.0 technologies to make the learning process more interactive.
• Assisted the PM in developing Use Cases and project plans and also managed changes to the scope of the project.
• Developed the systems implementation project management plan with milestones and steps from procurement of vendors to project implementation and maintenance.
• Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes using Rational Suite.
• Migrated Data from MS Excel to SQL Server Reporting Service Using DTS and SQL loader utilities.
• Document and communicate changes throughout the user organization, supporting Information System Change Management (ISCM) and compliance.
• Develop and maintain sales reporting using in MS Excel queries, SQL in Teradata, and MS Access.
• Designed and Developed the Business Objects Universes which suit the standard, analytical and ad-hoc reporting requirements of the Business Objects users.
• Performs system administration duties related to the content management system. This would include developing process flows required for the development of workflows within Stellent that tracks all CMS-mandated content contributions.
• Developed business process models in RUP to document existing and future business processes.
• Designed and developed project document templates based on SDLC methodology.
• Developed business requirement specification documents as well as high-level project plan.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML.
• Assumed ownership of Use Case Diagrams, Use Case narratives and other various artifacts.
• Analyzed the data collected and process maps to determine the root causes and identify opportunities.
• Refined use cases and supplemental specifications to development tasks for iterative realization.
• Participated in the logical and physical design sessions, assisted and developed high and low level design documents.
• Created requirements analysis and design phase artifacts using, Rational Software Modeler and MS Visio to create DFDs, ER diagrams, Use Case, Activity/State chart, Sequence, Collaboration and Deployment Diagrams.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Accumulated system requirements from various departments through surveys and interviews.
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Developed video clips using 2D/3D Animation and did special effects with help of various media software. Merged all video clips into an animated video file using Adobe Premiere.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Used BEA (BPM Tool) to map Process flows and migrated Visio Process flows into BEA Tool.
• Worked with Documentum Enterprise content management (EDMS) using pharmaceutical GxP standards to capture, store, preserve and deliver content and documents related to organizational processes with Every Document Now Available (EDNA).
• Responsible to import the parts of the existing reports using Business Objects Live Office to develop the required reports in Microsoft Excel and Word.
• Followed the UML based methods using Rational Software Modeler/MS Visio to create: Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro.
• Developed Systems Specifications document to define the impact of the new requirements on the existing system.
• Develop change management procedures for implementing requirement changes and/or enhancements and consistently tracked the requirements status throughout the project life cycle.
• Involved in performance measurement of ongoing data collection to determine if a program is implementing activities and achieving objectives.

Environment: Rational Rose, Rational Req Pro, RUP, Win Runner, Load Runner, MSOffice2000

Confidential, Woodland Hills CA

Business Analyst

Responsibilities:

• Researched the various steps in the lifecycle of Agency Appointment and Audit process and then facilitated to construct the System
• Creating, Process Flow Diagram, Context Diagram and Activity diagrams using UML.
• Documented Business Transaction Rules
• Prepared project plans using MS Project and coordinated timelines as guided by the Project Manager.
• Developed video clips using 2D/3D Animation and did special effects with help of various media software. Merged all video clips into an animated video file using Adobe Premiere.
• Worked on MS Excel Macros for creating automatic reports
• Understand the As Is system and develop the To Be system concept and also prepare the System Process Maps.
• Designed and developed Use Cases, Work flows and Activity Diagrams using UML
• Assisted with design and development teams for missing functionality while designing and implementing
• Interacted with the development and testing teams to improve the quality and functionality of the application.
• Reviewed test plans, test cases for testing the project

Environment: Uml, MS-Project, MS-Office Suite, MS Visio, MS Visual Source Safe (VSS), Bugzilla, Java, J2EE, Web Sphere, XML, SQL Server 2000, Windows 2000