Senior Pega BA Resume Orlando, FL - Hire IT People

SUMMARY

Certified Pega Business, Systems & DCO Architect with accomplishments in: business process architecture, IT management & leadership; presales support; enterprise architecture; enterprise applications & database design, development & support; customer relations & service; staffing & staff development.
Insightful and effective process & enterprise architect, and business & systems analyst using many methods and tools, with unique abilities to comprehend & digest complex information, synthesizing it into understandable & usable concepts & terms
Experienced, resourceful, & successful manager of IT teams, programs & projects, delivering applications & support across diverse functions, platforms, organizations, interfaces, staffing models, & vendors
Skilled, experienced & effective communicator, presenter, and educator

PROFESSIONAL EXPERIENCE

Confidential, Orlando, FL

Senior Pega BA

Responsibilities:

Partnered to develop & deliver a Case Hierarchy and the Level 1 Conceptual Models in Visio for the OOTB Pega CMF (Care Management Framework) v3.4 SP1
Supervised one Pega BA in developing the Data Dictionary asset for CMF. Built Correspondence Specifications asset and supervised BA in building the basic Report Specifications asset
Assisted practice leadership in estimating effort for Phase 1 SOW
Data Model SME for the integrated Multinational Insurance Platform (MNP) application & services
Defined data framework and strategic data models for MNP
Utilized ERwin r8 to model & define the CDM & Visio to draft the DFDs, modeling the level 1 - 3 processes, data stores, data flows, & external entities of the MNP

Confidential, Cambridge, Massachusetts

Systems Architect

Responsibilities:

Performed development & QA testing on Pega Academy Management System scrum project team
Scrum team member using Rally on PayPal implementation of Smart Dispute for credit cards
Performed development, documentation, & testing on BofA’s Foreclosure Referral & Postponement, & Call Center Management System (CCMS) Wealth Segmentation project
Led correspondence on BofA CCMS project Atlas 3D, including mentoring offshore testing team
Led production of the Low Level Design Document for CCMS: represented the project team on the bank’s Design Review Committee
Supported the pre-sales teams to ensure that the business & technical architecture of proposed SmartBPM solutions match the customer requirements
Created & delivered technical demonstrations & presentations of PRPC product features, capabilities, technologies, & BPMS solution implementations

Confidential

Domain Enterprise Architect, Contractor

Responsibilities:

Modeled business context, process impact, system context, application architecture, security domain, & deployment view using Casewise Corporate Modeler
Diagrammed network topology, process sequence diagram, BP swimlane, etc. in Visio
Worked extensively in Scrum project teams and methods

Confidential

Senior Enterprise Architect, Contractor

Responsibilities:

Performed detailed technical analysis of current data, functions, & structures utilizing reverse-engineering, extensive data modeling & database design
Created high-level design & detailed technical specifications of tables, relationships, constraints, stored procedure, & web service data provisioning for DBAs, developers, & BI programmers
Instrumental in presenting business valuation of retooling LLR, & restructuring the project & plan

Confidential - Orlando, Florida

Enterprise Architect

Responsibilities:

Evaluated & selected an EA framework (Zachmann), an EA tool (Casewise Corporate Modeler) for Confidential, & an SOA-based technical architecture utilizing existing PeopleTools & JAVA-based applications, & incorporating both PeopleSoft-provided & custom WSDLs
Defined the enterprise architecture (EA) process & the architecture review process for Confidential
Planned effective integration of these processes with other related business & IT processes

IT Director

Confidential

Responsibilities:

Supervised & developed the five Applications Area Team Leaders
Provided development, implementation & direction of short & long term goals & objectives for the various teams in the Applications Area
Provided leadership in all aspects of delivering applications services
Extensive recruiting & staffing activities
Initiated, developed, & implemented Standard Development Process (SDLC) throughout IT, & created & chaired the Change Review Board

Confidential

Senior Programmer/Analyst

Responsibilities:

Expert in SQR, Oracle, SQL, ERwin, and TOAD
Chief analyst, architect, designer, programmer, & implementer of image-based remittance processing system using high-speed & full-page scanners
Extensive customer service & production support of the Donor & the remittance system & scanners
Technical liaison with business stakeholders, & software, hardware, and service vendors