Business Analyst Resume

PROFESSIONAL PROFILE:

Experienced and educated in human resource, project, and departmental management.
Experienced in database creation and management.
Specialist in ISO - 9000 certification.
Experienced in Architecture/Architectural & Content Writing, and ITIL (Information Technology Infrastructure Library).
Knowledgeable in Mechanical, Industrial, Manufacturing, Electronic, Nuclear Engineering technologies & terminology.
Knowledgeable in Computer Interfacing technologies (Parallel, Serial, LAN, Wireless LAN, IrDA, RFID).
Knowledgeable in Automated Production Systems, Computer Integrated Manufacturing, Light Pixel Technology.
Laboratory experienced in Metallurgy, Injection Molding, Dimensional Tolerancing, and Blueprint Reading.
Experienced with Engineering Change Notices (ECN), Bill Of Materials (BOM), Process Change Request (PCR), Failure Mode Effects Analysis (FMEA), Design Control Documents (DCD), Information Management System (IMS).
Experienced in Input/Return Analysis (IRA), Time/Motion Studies (TMS), Organizational Analysis.

SOFTWARE SKILLS:

Word, Framemaker, InDesign, AutoCAD, Visio, Catia, SolidWorks, 3DVIA Composer, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, PowerPoint, Excel, MS Publisher, MS Paint, 3D Max, Alias, Maya, Dreamweaver, Fireworks, Snag - It, CaptureScreen, Smooth Draw, Twisted Brush, Google SketchUp, RenderSoft CamStudio, Sony Vegas, Filezilla, 3D Canvas, Seamless 3D, Informatik Image Markup, Anim8or, TeamViewer, Corel Draw, Microsoft Project, Documentum, LimeWire, TeamViewer, Windows Movie Maker, PeopleSoft, and AS-400.

EMPLOYMENT ACTIVITIES:

Confidential

Business Analyst

Responsibilities:

Developed technical documentation superior to prior history at every company I’ve ever worked.
Developed Operator & User Manuals, Service Manuals, Programming Manuals, User Guides, Installation Guides, Parts List, Spare Parts Lists, Maintenance Bulletins, Addendums, Operational Procedures, SOPs, Proposals, Training Programs, Theory of Operation & Engineering Documents, Specifications, Scope of Work Documents, Work Breakdown Structures, Business Literature, Reports, Contracts.
Created Brochures, Presentations, Flash, Animations, Slideshows, Videos, Flow Charts, White Papers, Blank Forms.
Created presentations that included embedded animations aside from the software's animation properties.
Created brochures that included rendered solid-modeled images in addition to photographic images.
Created animated simulations displaying functionalities of certain machine sub-assemblies.
Created I&C (Instrumentation & Control), P&ID (Piping & Instrumentation Diagram), PFD (Process Flow Diagram).
Facilitated and maintained a monthly mass mailing program of upcoming events, technological developments, etc.
Established a web-based FTP Server to easily exchange documents with external entities.
Designed and facilitated an online Customer Library so that customers may login to their personal site and access all documentation relative to their purchased product - allowed updating as modifications occur over product life cycle.
Established document control numbers for all documentation, blank forms, and media.
Established controlled internal databases for the company's documents and media to be maintained and accessible by company personnel.
Established an archival system and document control methodologies for relative documents and media.
Conducted training activities of evolving processes and on software usage.
Assisted in website development and personally maintained the technical documentation area of the site.
Led numerous companies through fault-free ISO-9000 audits.
Received awards for product design changes that improved quality while reducing costs.
Performed business analysis (Business Analyst)(Process Analyst) and streamlined operational systems to increase quality while improving ergonomical and economical attributes.

Confidential

Technical Writer & Editor

Responsibilities:

Contracted to develop and edit technical documentation for a Confidential polysilicon processing/chemical plant located in Qatar for use in solar panels.
Taught documentation team style requirements and software techniques.

Confidential

Technical Writer/Documentation Specialist

Responsibilities:

Provide documentation services for new product releases and typical business applications on an as need basis.

Confidential

Documentation Manager

Responsibilities:

Contracted to write and edit FEED documentation for a Confidential offshore hydrocarbon production project.
Multiple Greenfield platforms and wells plus FPSO, will process multiple liquids.
Trained staff on software usage and resolved technical issues.
Scope of Work, Work Breakdown Structures, Philosophies, etc.

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