PROFESSIONAL SUMMARY:

• Experienced in leading User Acceptance Test (UAT) and quality assurance test teams to certify software, hardware, systems, and applications.
• Strength in planning and implementing new processes/software, procedures, writing test cases/scenarios, test scripts (SQL & K - Shell), executing tests, test metrics and installing standards to streamline testing and system enhancement procedures, improving quality of Data
• Warehousing, Networks, software and systems, which includes SAP (4.3 thru 7.0) financial applications and systems. In addition, an effective project leader with proven experience in handling all types of projects. An experienced Data and Technical Architect, HP-Mercury Tester in performing Procedural (white box) & Behavior (black box) testing for BI applications, solution, system, regression and User Acceptance Testing using Test Director, Remedy trouble ticketing, Quick Test Pro and other HP-Mercury products for the purpose of writing automated scripts - using ALM concepts. Experienced in SDLC technologies/Concepts, delivery methods and Agile Scrum methodology.
• Requirement gathering and ensuring delivery, analytical problem solver, web service testing, data architect, data mapping, and strength in designing UAT(s) across multiple platforms to ensure customer’s expectations are met, optimal integration and security access.
• A process-oriented leader that has ability to consistently create systems and streamline operations has resulted in significant increase in quality, efficiency and customer satisfaction, with exceptional interpersonal, communication, development and networking skills within business arena.

TECHNICAL SKILLS:

Languages: C, SQL, PL/SQL, PERL, Shell Scripts, MF COBOL, COBOL II, PL/1, DB2, UNIX, Cognos, and CICS.

Software: MS Project 2000 & 2002, Strata Development Methodology, HTML, Test director for Quality Center, WinRunner, QuickTest Pro, MS Office Suite, Design 1, Data Modeling, Visio, Remedy, SAP R.X, AIX, Agile project management, Manual Test cases and scenarios.

Databases: ORACLE, IDMS, DB2, VSAM, Oracle, and IMS

Platforms: UNIX, Windows, Sun Solaris, OS/2, MVS, Oracle, JBOSS, Aqualogic & Web

PROFESSIONAL EXPERIENCE:

Confidential, Huntsville

Testing Manager/BA

Responsibilities:

• Supporting NASA’s Business Warehouse and Quality Assurance for the enterprise systems
• Focused on Quick Test Pro scripts associated with NASA’ SAP Core Financial systems, which includes; AP, AR, PO, PR, Budgeting module, Contract management, requirement gathering, eAuthentication and Web Services
• Managed UAT teams to gain signoff(s) from user communities across the enterprise, and conducted user’ workshops.
• Manage administrative duties for MSFC/NASA HP/Mercury’s Quality Center (QC) products and responsible for developing test plans, developing scenario, writing test cases, test execution, defect management (using Remedy & QC), and project metrics
• Skills provided are SDLC, SQL, PL/SQL, QC, Oracle table data maintenance, Quality Center Test Architecture; Test Director, Dashboard, Quick Test Pro, Cognos, Problem solving, analytical, Web Service testing, testing automated web application UI tests in any programming language against any HTTP website app and Quality Assurance management

Confidential

QA Tester

Responsibilities:

• Lead supporting the Integrated Enterprise Management Program at NASA for their SAP and other enterprise systems
• Focused on NASA’ SAP Core Financial systems, which includes; AP, AR, PO, PR, Budgeting module, Contract management and others
• Managed UAT teams to gain signoff(s) from user communities across the enterprise, and conducted user’ workshops.
• Managed administrative duties for MSFC/NASA HP/Mercury’s Quality Center (QC) products and responsible for developing test plans, developing scenario, writing test cases, test execution, QC reporting, defect management (using Remedy & QC), and project metrics

Confidential

Senior Systems/Business Analyst

Responsibilities:

• Lead QA tester responsibilities for Accenture’s Delivery Suite
• Set Information Technology processes for delivering software to production through a formalized automated process, and supervised teams within QA cross-functional groups to achieve our testing goals from clients
• Managed UAT teams to gain signoff(s) from user communities across the enterprise, including working with test team’s off-shore.
• Managed network groups to standardize delivery and testing processes while using Niku as the project management tool
• UNIX mail administrator for all of BellSouth UNIX mail users and perform conversion to a new mail protocol
• Managed testing tools like Mercury tool sets: Test-Director driven by Quality Center(QC), Performing QC Reporting, Quick Test Pro, and Loadrunner to perform automated script testing
• Developed software using UNIX, Oracle SQL, PL/SQL & Perl, IMS/DB2, MQ, and COBOL

Confidential

Technical Consultant / Testing lead

Responsibilities:

• Accountable for providing strategic and tactical leadership to ensure successful migration of client's billing (P2K/Genesys) systems to ORACLE RDBMS environment
• Accountable for overall success of assigned data conversion projects, from initial specifications to data mapping, testing, and customer approval
• The teams managed were responsible for developing, implementing test plans, test execution and scripts writing to test environments; solutions, regression, UAT, and system.
• HP-Mercury Defect management which included developing reconciliation scripts to ensure that entire process was measurable
• Documented testing results and maintained repository of required changes
• Evaluated and resolved all data migration and testing issues
• Planned, tracked, and monitored all aspects of test projects, ensuring adherence to project scope and timelines
• Designed and delivered testing status reports to team members, management, and clients during user acceptance tests
• Managed issue resolution and change management initiatives
• Directed the migration of a legacy system to client-server, written in C/C++ running under Sun Solaris
• Developed and implemented automated reconciliation plan supported by scripts for solution tests
• Delivered data management process that allows users to input their data changes directly into Oracle tables
• Used HP/Mercury’s suites (Test Director, & QuickTest Pro) to track and maintain test plans and test results

Confidential

Managing of Billing / Conversions

Responsibilities:

• Responsible for recruiting resources to implement a new billing, led the team of 6 in the successful implementation, customization and enhancement of 3G billing system residing on an ORACLE database, utilizing Sun Solaris as its operating system
• Planned and managed all release development, quality assurance & UAT testing, and system interfaces strategies on a daily basis
• Managed teams from 5 to 30 to development efforts for Billing, Billing Conversion (data mapping and reconciliation), Release testing and Interfaces functions
• Tools used were Test-director, Win- runner, UNIX, SQL, PL/SQL, C, MF-Cobol and Microsoft Project
• Recognized for facilitating a successful implementation and enhancement of a billing system to meet business needs, spearheaded efforts to develop Mediation, Switches, Lockbox and Credit Card interfaces
• Automated Clearing House used was NCS for credit card authentication and authorization for One-time and recurring usage
• Lockboxes were set to handle remit payments and replenishment (through payment centers, such as, Home Depot, Kroger’s, VRI via call centers) of customer’s bills
• Testing is an ongoing activity when banks or enterprise change record formats or mediation system
• EFT is a direct link from POS to banks clearing house, such as Melon bank
• The POS system links into billing system to post payments, and QA reconciliation is done daily, a process developed during testing of the system
• Orchestrated the installation and launch of new PCS Wireless Billing and Number Portability systems in partnership with Lucent and Motorola
• Credited with consolidating two major market areas from multiple systems into a single target billing system to support merger of several telecommunication companies
• Spearheaded the development of a data warehouse to support new billing system using Cognos suites
• Led the successful migration of a client-server system onto a legacy billing system

Confidential

Project Manager

Responsibilities:

• Recruited resources to establish new processes, procedures and standards for new releases related to Sprint's Billing, Accounting, and Fraud systems
• Challenged to create new technical and operational infrastructure to streamline system enhancements life cycle and increased quality
• Planned and implemented new system enhancement, UAT; test Panning, writing test cases & scenarios, and migration/implementation standards to ensure delivery of high-quality systems while managing quality assurance testing initiatives for all new releases
• Trained outsource teams for development overseas (India)