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Business Analyst Resume Profile

Summary

  • Over 10 Fourteen Plus Years of experience working in various complex Projects as a Technical and Business Analyst specializing in Enterprise IT implementations.
  • Possess a very good experience in Project management activities such as Project Forecasting and Resource Analysis, Planning, and Reporting, Vendor Staffing and Resource Planning, Reporting Project Performance Analysis and Project Quality Performance Analysis
  • Experienced in the application of industry best practice processes and tools regarding the effective management of projects, including, but not limited to, scope, schedule, cost, risk, resource, and issue management
  • Organized Joint Application Development JAD and Joint Requirement Planning JRP sessions among the IT and Business Groups
  • Conducted Conflict Management Seminars with Project team members during meetings to enhance productivity.
  • Experienced in interacting with Stakeholders, User Clients and Developers, while meeting the needs and goals of users and business respectively, budgetary restrictions and logistical considerations to meet project deliverables.
  • Possess a good knowledge of Rational Unified Process RUP , Rational RequisitePro, Rational Rose, Rational Clear Case, Rational ClearQuest and Microsoft Project with detailed perceptive of different phases and disciples like Requirements, Analysis/Design and Development.
  • Extensive experience working on MS Visio, MS Excel, Power point, Word, Access, Outlook, Pages, Keynote and Numbers.
  • Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix RTM that controls numerous artifacts produced by the teams across the deliverables for a project
  • Involved in training of end users. Assisted in Documentation of Training Manuals for new product release
  • Experience in handling offshore requirements and working for different time zones
  • Excellent leadership and influencing skills to facilitate and cross-functional teamwork in a fluid environment
  • Excellent analytical problem solving skills and a team player with strong interpersonal and communication proficiency with expertise in managing conflicting personalities.

Technical QUALIFICATIONS

  • Operating Systems Windows 9x/XP/2000/2003/Vista/7 / Panther / Tiger /Leopard/ Lion
  • IBM AIX , HP-UX, Linux , Sun Solaris
  • Programming Languages MS SQL Server, .NET Framework, Java, C, C , Python
  • Business Modeling Tools MS Visio, Rational Requisite Pro, Concept Draw Pro, BPMN 2.0
  • Packages Rational Complete Suite, MS Office, MS Project, MS Share Point, Concept Draw Office, HP Autonomy, DataStore DSX ECM
  • Testing Tools Rational Quality Manager, Rational Functional Tester, QTP, HP Quality Center,
  • Project Standards PMI PMBOK- Fifth Edition
  • Project Methodologies Software Development Life Cycle SDLC , Prince2
  • Software Finacle Core banking system, Card Management System CMS Switch Type, Integrated Transaction Management ITM -EFT type, SPARROW Electronic Financial Transaction, HAWK ATM software, CAD MicroStation V8 Bentley

PROFESSIONAL EXPERIENCE

Confidential

Business ANALYST / Consultant nationwide systems integration project

  • Assisted in analysis and planning with IT managers, finance to ensure staffing models are appropriately sized and aligned to portfolio of projects and operational activities. Provided reports and models to assist leadership with managing towards demand and capacity.
  • Performed system testing conducted user acceptance testing, including development of test plans and test scripts tracked and resolved system defects. Documented final test results obtained approval from requestor, and other project stakeholders as necessary.
  • Complied with Change Control and implementation management procedures, creating and managing Change Controls throughout assigned projects and providing project documentation to meet Audit requirements.
  • Created cost benefit analysis and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.
  • Created and coordinated project status and timeline in Microsoft Project and posted all the relevant deliverables on SharePoint.
  • Coordinated requirements and testing efforts via Qmetry, JIRA, and Confluence.
  • Assured the accuracy of automated test script in python, regression test script in SQL.
  • Monitored QA team in creating process document for team.

Confidential

Project COORDINATOR / Consultant giraffe billing software project

  • Conducted PBI's grooming session with business stakeholders, created PBI's for sprint in TFS under Agile scrum methodology.
  • Created, Modified PBI's for the project In TFS.
  • Conducted Sprint Planning Meeting, Sprint Review Meeting, Sprint Retro Meeting, and Daily Scrum Call.
  • Presented Completed PBI's in Sprint Review meeting to Business stake holders.
  • Performed requirement analysis including data analysis and gap analysis.
  • Conducted and Attended Business KT sessions for KPAS.
  • Created Test Plan, Test Cases for the projects based on Agile Methodology.
  • Reviewed and approved test cases created by Junior QA members.
  • Performed testing in QA, UAT, and Production Environment.
  • Designed and implemented basic SQL queries for QA testing and data validation.
  • Played a key role in the planning, testing, and implementation of system enhancements and conversions.

Confidential

Business ANALYST / Consultant Finacle 7.08 migration project

  • Managed technical team members in interacting and gathering requirements from business users and documenting them as per the company policies and standards.
  • Lead the requirements gathering and JAD sessions to manage requirements for avoiding scope creep.
  • Reviewed the business requirements for the Legal and operations functional units for implementing an Enterprise Content Management system for capture, archive, access, process and delivering of sensitive legal and customer information data.
  • Coordinated cross-functional resources to deliver against the Statement of Work SOW .
  • Facilitated Requirement walk through sessions with JPMC business team and Technical teams like TSYS, HP, Visa and Master card.
  • Performed extensive requirement gathering and analysis including gap analysis.
  • Created all Use Cases and implemented basic SQL queries for QA testing and report / data validation.
  • Assisted in developing Test Plan, Test Cases.
  • Developed requirement reports for commercial card banking needs for SUA, Fleet, and Purchase Card.
  • Coordinated and assisted in the development of strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, and process and revenue streams.
  • Coordinated the User Acceptance testing with the Business Stake holders and SMEs.
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
  • Partnered with the technical areas in the research and resolution of system and process problems.
  • Analyzed research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
  • Worked with different commercial card team in knowing what exactly bank's client wants.
  • Conducted benchmarking activities to identify best practices.

Confidential

Business ANALYST / Consultant Delta bank Stabilization project Process Re-engineering

  • Gathered Business Requirement, Business Process flow modeling, Business process, User Interface and Data Modeling using DOORS
  • Translated Business Requirements into Functional and Non-Functional Requirements by analyzing requirements and current workflow and Designed Business Requirement Document BRD , and developed test plans, test cases, test results analysis and reporting, defect management and test status matrices.
  • Worked as the primary interface between Business Users and Developers with strong understanding of Software Development Life Cycle SDLC .
  • Participated and Conducted Joint Application Development JAD session with SME and Stakeholders.
  • Created Use Case UML diagrams in MS-Visio and developed the Business Requirements Specification BRS document.
  • Created Use Case diagrams based on wireframes.
  • Coordinated resources, prioritize group activities, and establish schedules to ensure that plans are consistent with overall company objectives.
  • Working with modeling team in mapping data to the business data model and Enterprise Logical Model
  • Designed and implemented workflow modules using MS SharePoint 2010. Used SharePoint extensively as a Documents center, Decision meeting workspace and records center for the day to day update.
  • Used Technical knowledge, Data analyzing, Tracking Documents Status, Implementing Change Requirement, Application Portfolio Rationalization, Cross Functional skill between teams and strong interpersonal communication skills.
  • Assisted in conducting UAT activities test scripts and user testing.

Confidential

Business ANALYST IPAWS PROJECT

  • Gathered Business Requirement, Business Process flow modeling, Business process, User Interface and Data Modeling.
  • Conducted one on one meeting with the stakeholders and developers to initiate the results based on the business and functional requirements.
  • Translated Business Requirements into Functional and Non-Functional Requirements by analyzing requirements and current workflow and Designed Business Requirement Document BRD , and developed test plans, test cases, test results analysis and reporting, defect management and test status matrices.
  • Created Use Case UML diagrams in MS-Visio, Rational Rose and Rational Requisite Pro and developed the Business Requirements Specification BRS document
  • Designed Graphical User Interface GUI Mock Ups for front-end design.
  • Created Use Case diagrams based on wireframes.
  • Used Technical knowledge, Data analyzing, Tracking Documents Status, Implementing Change Requirement, Application Portfolio Rationalization, Cross Functional skill between teams and strong interpersonal communication skills.
  • Overseeing security and making sure the administration and authorities are working as per the entitlement
  • Coordinating projects, activities and resolving issues with third party vendors to ensure that desired results are delivered as per the project schedule.
  • Logged Defects in HP Quality Center and assigned them to the developers and maintained the entire Defect Life cycle
  • Liaise with other project areas to coordinate interdependencies and resolve issues.
  • Report status and issues to the Director of Finance and tracking them till they are resolved and closed.

Confidential

Projects Service Delivery ANALYST

  • Gathered Business Requirement, Business Process flow modeling, Business process, User Interface and Data Modeling.
  • Conducted one on one meeting with the stakeholders and developers to initiate the results based on the business and functional requirements.
  • Translated Business Requirements into Functional and Non-Functional Requirements by analyzing requirements and current workflow.
  • Assisting with Security management and administration work flow including admin passwords and allocation
  • Designed Business Requirement Document BRD , and developed test plans, test cases, test results analysis and reporting, defect management and test status matrices.
  • Worked closely with IR teams to gather information to write User requirements.
  • Created Use Case diagrams based on wireframes.
  • Used Technical knowledge, Data analyzing, Tracking Documents Status, Implementing Change Requirement, Application Portfolio Rationalization, Cross Functional skill between teams and strong interpersonal communication skills.

Confidential

Information Technology ANALYST

  • Creating test cases to ensure the core functionality of the system.
  • Working closely with the business analyst for the feasibility study of requirements.
  • Reviewing the test cases creating by peers.
  • Testing for checking the data flow of the application using SQL
  • Facilitated Bug and Defect report meeting.
  • Ensure the QA timelines are met for the project.
  • Assisting the Business System Analyst to define the requirements.
  • Triaging production issues and aiding development team to identify the root cause.
  • Reviewing and Approving Function Design Specification and Business Requirement Documents from a QA stand point.
  • Coordinated the User Acceptance testing with the Business Stake holders
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
  • Partnered with the technical areas in the research and resolution of system and process problems.
  • Analyzed research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency.
  • Conducted benchmarking activities to identify best practices.

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