Area Manager/supervisor Resume
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Knoxville, TN
SUMMARY:
- To be a project manager where I can contribute my skills and experience to the further development of the organization and achieve growth in my professional career.
PROFESSIONAL EXPERIENCE:
Confidential, Knoxville TN
Area Manager/Supervisor
Responsibilities:
- Manage up to 15 cable technicians
- Interview, train, supervise, discipline, and lead areas of growth within organization
- Communicate directly with owner/s the needs for successful operation of business
Confidential
Customer Account Executive/Specialist
Responsibilities:
- Demonstrate listening and analytical skills, with the ability to
obtain key information and resolve complex service problems
- Provide a full range of customer service for Confidential high speed
internet and digital phone product and services in a prompt, efficient and professional manner.
- Supervise up to 15 employees with coaching and techniques as products change
Confidential
Project Manager
Responsibilities:
- Application Developer to help support and enhance enterprise and web based applications focuses on a limited deployment of MEC into chancery courts who have volunteered to pilot the system in their courts
Confidential
Project Manager
Responsibilities:
- Coordinates activities and interfaces with customers, contractors, vendors and manufacturers representatives for the successful completion of head - to-head testing
- Communicates any and all installation and troubleshooting activity effectively using work flow, log notes, E-mail and phone
- Works the day-to-day documented customer activation processes to ensure all issues that may detract from the customers overall experience are identified and resolved, maintains a high level of integrity and provides a seamless positive experience for each customer for each circuit activation and installation