We provide IT Staff Augmentation Services!

Area Manager/supervisor Resume

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Knoxville, TN

SUMMARY:

  • To be a project manager where I can contribute my skills and experience to the further development of the organization and achieve growth in my professional career.

PROFESSIONAL EXPERIENCE:

Confidential, Knoxville TN

Area Manager/Supervisor

Responsibilities:

  • Manage up to 15 cable technicians
  • Interview, train, supervise, discipline, and lead areas of growth within organization
  • Communicate directly with owner/s the needs for successful operation of business

Confidential

Customer Account Executive/Specialist

Responsibilities:

  • Demonstrate listening and analytical skills, with the ability to

    obtain key information and resolve complex service problems

  • Provide a full range of customer service for Confidential high speed

    internet and digital phone product and services in a prompt, efficient and professional manner.

  • Supervise up to 15 employees with coaching and techniques as products change

Confidential

Project Manager

Responsibilities:

  • Application Developer to help support and enhance enterprise and web based applications focuses on a limited deployment of MEC into chancery courts who have volunteered to pilot the system in their courts

Confidential

Project Manager

Responsibilities:

  • Coordinates activities and interfaces with customers, contractors, vendors and manufacturers representatives for the successful completion of head - to-head testing
  • Communicates any and all installation and troubleshooting activity effectively using work flow, log notes, E-mail and phone
  • Works the day-to-day documented customer activation processes to ensure all issues that may detract from the customers overall experience are identified and resolved, maintains a high level of integrity and provides a seamless positive experience for each customer for each circuit activation and installation

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