SUMMARY

• Business Analyst wif 7 years of experience in business process analysis/modeling, business requirements gathering, database design and development of Web Based, and Client/Server applications.
• In - depth knowledge of creating use case, activity, logical, component and deployment views wif rational tools to extract business process flows and workflows theirby helping development and quality assurance teams in understanding teh requirements.
• Extensive success in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) in an SOA environment.
• Knowledge of regulatory requirements Sarbanes Oxley Specifications (Sox), SOA (Service Oriented Architecture) and OOM (Object Oriented Modeling).
• Extensive experience in configuring data mapping between different Databases.
• Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development.
• Extensive knowledge in SDLC methodologies.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, MicroStrategy Data Warehouse Data Modeling and Design.
• Results-oriented Joint Application Development (JAD) Facilitator and meetings coordinator wif excellent interpersonal skills.
• Experience in Maintaining Reference Data Management System and Master Data Management System wif Service Oriented Architecture (SOA).
• Good understanding of teh ATG merchandising tool
• Proficient in Unit Test Plans (UTP), Integrated Test Plans (ITP) Extensive experience in User Acceptance Testing (UAT).
• Extensive experience in Strategic development of a Data Warehouse and in Performing Data Analysis and Data Mapping from a Operational Data Store to a Enterprise Data Warehouse.
• Efficient in converting teh systems database from Sybase to oracle & vice versa.
• Highly motivated, result oriented professional wif a short learning curve and strong communication skills
• Proficient in creating Use Cases, Sequence Diagrams, and Collaboration diagrams, Activity Diagrams, Class Diagrams, and Business Intelligence Tools etc.
• Assisted teh testing team in creating Test Plans and Test Strategy to ensure that teh testing accurately reflects teh functionality depicted by teh Requirements.
• Experience in Service Delivery, Customer Delivery Management, Mobile Content Management, Storefront management, Development - Java, 3G Network Monitoring and Testing.
• Extensive experience wif process modeling using UML, flow charts, task diagrams, sequence, activity Diagrams and Use Cases.
• Strong Knowledge of Business Intelligence, Data Warehousing and Business Architecture.
• Extensive experience in teh development, implementation and integration of strategies wifin a team oriented environment, utilizing quantitative and qualitative analytical skills.

TECHNICAL SKILLS

Methodology: Waterfall, RUP, XP, Agile, Spiral, SDLC.

Web Languages: HTML, ASP, .Net/C#, XML, JavaScript, PHP, Knowledge of Cold fusion

Languages: JAVA, J2EE, C, C++, C#, SQL, XML Oracle SQL, PL/SQL

Operating Systems: Windows XP/ 2000/2003/7/8, UNIX, Linux, Mac

Analysis Tools: Crystal Reports, SAS, SPSS, knowledge of SAP BI

Tools: Rational Rose, Clear case, RequisitePro, MS Visio, WSS, MOSS (SharePoint 2007,2010), UML, Erwin, BPM, BPMN, MS-Office, Acrobat PDF Writer

PROFESSIONAL EXPERIENCE

Confidential, Norristown,PA

Sr.Business Analyst

Responsibilities:

• GatheirdMortgage and online suite requirements from Confidential clients and analyzed them
• Used Team Foundation Serverto providesource code management, Direct reporting, requirements management, project management for agile software development, build lab management, testing and release management capabilities.
• Performed Functional, GUI and Security testing of teh Web based application.
• Held JAD sessions, finalized business requirements & prepared functional specifications
• Involved inInceptionPhase and preparedlogical data models,BRD,supporting document indoorscontaining essential business elements, definitions and descriptions of teh relationships between teh actors to analyze and documentbusinessdatarequirements
• Documented various phases of product life cycle, and details of each iteration execution.
• Arranged meetings & Managed meeting minutes & createdBusiness processflows inBPM.
• CreatedUse CaseDiagrams,ActivityDiagrams,SequenceDiagrams and ER Diagrams in MS visio and IBM Rational DOORS.
• Worked in ETL environment involving Informatics/Data Stage and Business Intelligence tools like Cognos, Business Objects.
• WroteSQL commands and procedures, to check for newly provisionedMortgage and credit data for consistency and updated invalid fields wif proper value.
• Worked through teh testing lifecycle by developing test cases, test plans, manual tests
• OnHPCoactively involved in developing, executing and managing User Acceptance Testing (UAT).
• Used TSS to process safe secure payments, keep track of all finance billing information.
• Used MS Project for project scheduling, worked wif coders in development.
• Used ETL to mitigate teh problem of database isolation level lock contention in transaction processing systems caused by attempts to run large, long running, analysis queries in transaction processing databases.
• TEMPEffectively implemented teh Change Management and Configuration Management process.
• Performed change configuration management and defect management.
• Analyzed business requirements and constructed business logical models.
• Prepared user guide & support documentations.
• Expanded existing filing resources, trained team on it.

Environment: TFS 2012, SQL Server 2012, UML, JAD, Quality Center, Java, XML, FTP, MS-Office 2012, Windows 8,IBM Rational Rose 7.0.

Confidential - New York

Sr. Business Analyst

Responsibilities:

• Created execution roadmap identifying project structure including Multi-generational plan (MGP), outlining Project Phases, Project prioritization and Project Kick-off.
• Interviewed business users to elicit requirements and analyzed teh feasibility of their needs by coordinating wif teh Project Manager and Technical Lead.
• Identified and analyzed rules and regulations, defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
• Contributed in scope definition, performed extensive requirement analysis and functional specifications.
• Involved in requirements scoping and identifying high priority requirements for implementation.
• Extensive work on TSYS platform for creating solutions and providing services for Payments, TSYS1 to TSYS2 platform conversion, wif upgrades, enhancements to applications in teh same.
• Created Project Risk/Process Failure Modes and TEMPEffects Analysis document capturing and prioritizing risks, determining mitigation plans and forwarding teh reports for verification.
• Created work plan clearly identifying task level details, resource assignment, project timeline, including “Target” and “Actual” start and end dates, showing task completion and overall percent completion of effort.
• Performed initial and follow-up customer’s credit review, based on evaluation of their financial statements, D&B reports and credit references.
• Created Business Requirements Document (BRD) providing an outline explaining teh customer/business requirements, People Model (current/target environment), Process Model (current/target environment), Business Use Cases, Information Attribute Requirements, and Security Requirements, Non Functional Requirements (Capacity and Performance requirements).
• Identified responsibilities to be carried out, roles to be played by various team members involved in teh project and developed roles and responsibilities matrix.
• Used SharePoint to make available teh same knowledgebase, tools, templates and documents to all teh team members.
• Assisted loan officers in analyzing financial statements and tax returns for businesses and individuals, including existing and proposed debt repayment ability.
• Prepared cash flow analysis and calculations of debt service and debt coverage ratios for loan officers.
• Assessed risks involved in granting proposed credit.
• Worked closely wif Developers to review user requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications.
• Estimated costs associated wif teh project, identified success factors, objectives, limitations, risk elements and conducted risk analysis to assess teh impact of severe outcomes.
• Documented stakeholder’s feedback after every iteration, conducted analysis and accordingly incorporated teh changes in teh next iteration.
• Tracked defects in Quality Centre and worked wif QA team to resolve defects.
• Assigned problems to appropriate software development team for bug fixing and other necessary refactoring.
• Prepared UAT test cases created a list of UAT users and conducted UAT along wif them.
• Provided support and training to teh end users.

Environment: Windows 7, Oracle 11g, TSYS, Microsoft Office 2012 Tools, Rational Requisite Pro, IBM Rational Rose, Rational Clear Case 7.0, Java, SOAP UI, WSDL, HTML, XML Agile SCRUM methodology.

Confidential, San Antonio, TX

Senior Business Systems Analyst /Coordinator

Responsibilities:

• As Project Coordinator monitored and ensured all project milestone dates and related schedules were met.
• Estimate teh work and assign teh tasks to teh respective team members(Onsite/Offshore).
• Created business requirements document (BRD), use case specifications, functional specification and systems requirements specification (SRS).
• Prepared Business process flows, Process maps and high level business requirements for Business Architecture.
• Performed Requirements Gathering and Analysis, used various Elicitation Techniques and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Facilitated JAD (Joint Application Development) sessions, working sessions, review sessions, brainstorming sessions, walkthrough sessions, stand ups, scrum calls, KT sessions, and offshore meetings.
• Conducted project/phase kick-off meetings to communicate individual roles and project expectations (PLC).
• Provided continuous feedback on project status to teh team and senior management.
• Assisted teh business in evaluating priorities, risks, and costs versus benefits of various solutions.
• Reviewed new system functionality and patched to determine wat is applicable and wat should be presented to teh business for prioritization, across teh various Lines of Business, including change management.
• Prepared weekly and monthly team status reports, progress identification reports, risk mitigation reports, production support reports, financial and Corporate Infrastructure reports.
• Conducted functional and technical requirement gathering sessions wif Stakeholders, Underwriting Managers and Operations Analysts. Developed model rating algorithms for various vehicle / coverage types for New York CLAD (Commercial Auto Limited Assignment Distribution) and NY PAP (Public Automobile Pool).
• Drafted Functional requirement specifications (FRS) demonstrating current process and modified procedures for application entry, manual and auto rating processes for various vehicle types.
• Interacted wif SME's from teh Underwriting team to validate business rules and setting up edit checks for these rules in teh applications.
• Gatheird requirements to implement rules based environment for calculation of discounts and surcharges that would be expanded based on future needs.
• Responsible for identifying and documenting business rules and creating detailed Use Cases. Created Prototypes to obtain user feedback on implementation of key requirements.
• Prepared documents such as Project Scope, Project Vision, Project Success, Business Requirements, Functional Specification, Data Warehouse Process Flow (SQL queries & Crystal Reports) using MS Office (Word, Excel, Visio) and dashboards.
• Evaluated user request for new or modified program to determine feasibility, cost and time required, compatibility wif current system and system abilities.
• Documented and consulted wif users to identify current operating procedures and clarify program objectives.
• Worked closely wif teh software design team and product managers to analyze and identify system requirements and produce system specification documents from resulting requirements.
• Created risk and issue logs and escalated critical breakpoints. Used Rational Clear Quest for tracking issues.
• Developed user manuals, presentations and training manuals as per project specifications and timelines, installation and operational procedures.
• Maintained teh team SharePoint site. Configured and maintained Document libraries, Form libraries & created Custom Views. Configured User Autantication to applications and security configurations.
• Developed Excel Tools using Excel VBA (Macro code) for all teh Excel related work.

Environment: Rational Unified Process (RUP), UML, Windows 7, Oracle 10g, SQL 2008 R2, Microsoft Office suite, IBM Rational Enterprise suite, JAVA, J2EE, JSP, HTML, VB Script(Excel),SharePoint, Track.

Confidential, Louisville, KY

Business Analyst

Responsibilities:

• Managed teh project asBusiness Analystto implement Automation Underwriting.
• Launched teh business requirement collection approach based on teh project scope and SDLC .
• Methodology.
• Worked on Electronic health record system as a web based application.
• Analyzed and synthesized results from Joint Application Development (JAD) session.
• Well versed wif ICD9, EDI 834, 835/837, HIPPA, and claim adjustments, claim processing.
• Claim review, identifying claims processing problems, their source and providing alternative Solutions.
• Clarified client requirements, business needs and project objectives, via feedback sessions and Client meetings, in collaboration wif all stakeholders.
• Conducted business analysis, project assessment and feasibility determination.
• Transformed documents to UAT Test Plan, UAT Test Case, and UAT Defect Log.
• Understand and articulated business requirements from user interviews, and workshops and tan Convert requirements into technical specifications.
• Assigned work to team based on teh client requirements.

Environment: Microsoft Office 2007 Suite, IBM Rational Rose, UML, SQL Server 2008 R2, Windows 7, Load Runner.

Confidential, Peoria IL

Business Analyst

Responsibilities:

• Served as a liaison between teh business community and teh IT organization in order to provide technical solutions to meet user needs.
• Analyzed administrative healthcare data, methodologies, and business logics and made recommendations based on analysis findings.
• Created Business Process Models using RUP to document current business process.
• Consulted wif and supported internal stakeholders throughout teh product development lifecycle.
• Mapped detail codes into various categorizations required by products.
• Executed quarterly code table maintenance processes that supported production products.
• Gatheird information using questionnaire survey method, conducting JAD sessions, interacting wif Subject Matter Experts & users.
• Developed and maintained Requirements and System Specification Documents.
• Created and reviewed Functional Specifications, Project Schedules and Test plans and also involved in testing and validation activities.
• Created process documentation, release notes, and other project artifacts.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams and topologies using MS Visio.
• Created Use-Case Models to depict Actors and Use-Cases in various Business Processes and identification of Basic/Alternative flows and definition of preconditions and post conditions of teh system.
• Assisted in teh End-to-End testing on teh release version of teh software application and identified GUI bugs and logged them into Rational Clear Quest.
• Managed all teh project artifacts in SharePoint and created versions of teh documents to maintain history.

Confidential 

Business Systems Analyst

Responsibilities:

• Requirement Analysis using user requirement specification (URS), Test Planning, Test Scenario preparation, Manual Functional and Regression testing, System Integration testing.
• Test execution of many Business Critical Projects. Writing Test scenarios for major functionalities.
• Reviewed test scenarios & test case, executing test cases. Effort Estimations.
• Prepared test assets such as templates, documents and reusable test scenarios etc.
• Defected free delivery to clients. Have involved in End to end Functionality Testing.
• Adhered to teh quality process as specified by teh client and Interaction wif client.
• Provided UAT Support. Causal Analysis and Review of causal analysis.
• Learned and sharing basic telecom related concept including technologies, architectures, terminologies, processes, government guidelines (from TRAI) and updates in telecom domain, wif teh team.
• Monitored and helping other team members in Testing. Handling CRs and SRs, conducting sessions to new joiners.

Environment: MS Office 2007 suite, IBM Rational Rose, Rational Tools, Windows NT, Oracle8i, Clear Quest, Manual Testing, Quality Center, Test Director, QTP, XML, Java script, VB script, C++,Java.