SUMMARY

• Experienced Business Analyst with thorough understanding of Software Development Life Cycle (SDLC) and Software Testing Principles and Concepts (STLC and Bug Lifecycle).
• Lead Business Analysis on numerous successful projects such as Confidential, EHI and NAB etc.
• Involvement in all facets of information systems methodology, from conceptual design through documentation, implementation, user training, quality review, and enhancement.
• Breadth of experience includes program / business analysis, knowledge management, web development, testing, and database administration.
• Involved in reviews of Software Requirement Specifications. Preparation of briefing reports.
• Maintain project documents using Sharepoint, organizing information sharing sessions in all projects and monitoring progress in meeting the deadlines.
• Experience in designing effective Test Plans, Test Scenarios, Test Cases, executing the Test Cases and reporting/logging the Bugs using HP QC, JIRA, TFS and test manager. Experience in Bug Analysis and participating in Bug Bash.
• Conducted performance testing using built - in tools internal to the organization similar to J-meter
• Knowledge in web Automation testing using Automated test complete.
• Excellent RDBMS experience with writing SQL queries, Stored Procedures, PL/SQL, with Oracle, DB2, MySQL.
• Managed multiple projects by co-ordinating with clients and successfully met all timeframes.
• Advised management on deciding the time frame for the release of projects/sprints and allocation of the resources.
• Created training manuals and conduct user trainings on current enterprise content management platforms.
• Very Strong inter-personal skills in interacting with End-Users, Managers and Technical personnel. Team player with ability to motivate, mentor team to obtain required results.
• Exceptional ability to learn new concepts. Hard working and enthusiastic.

TECHNICAL SKILLS

Operating Systems: Linux, Windows OS (XP/Windows 7), Ubuntu, IOS4, IOS5IOS6, IOS7, Unix and Android.

Systems: MON-E, Loan Maker Pro, SBMA, AS400, Hogan, Siebel, eNterprise, eBOB’s, Relationships and LOIS

Java IDEs: Eclipse, MyEclipse.

Testing: Manual Testing (Black Box Testing), Knowledge of HP Quality Centre, Bug management in JIRA, Quickbase, Test Plans, Test Cases, Project management in TFS and test manager, Automation tools - Automated test complete, testing .NET Technologies, Silverlight technologies and AJAX applications

Databases: Oracle, DB2, MySQL

Software: MS Office Suit, SAP, Sales Force, Pilot and MYOB

Big Data Tools: Hadoop, MapReduce, PIG, HIVE, SQOOP, HBase, OOZIE, QuerySerge.

Reporting Tools: OBPM, BAM, AOM, CAR Tracker, SAP, WinFast, BIST, Sharepoint, QuickBase, Cognos andWorkware.

Web Applications: Veda Advantage, CITEC, and other web applications.

PROFESSIONAL EXPERIENCE

Confidential, Woodland Hills, CA

Business Analyst

Responsibilities:

• Created Business Requirement Documents (BRD) and Business Specification Documents (BSD) based on client’s Service of Work (SOW).
• Collaborated with supervisor, subject matter experts, and product managers to find best approaches to address client requirements.
• Created a SWOT analysis to determine value in implementing additional tools needed for the organization, resulting in added value to the software and higher customer satisfaction.
• Transformed business requirements and solution into project charter, client requirements document, conceptual design document/functional specifications, and software change request documents.
• Performed GAP analysis to determine software needs of the organization and prove cost savings methodologies.
• Assisted in moving all crawl data Flat Files generated from various retailers to HDFS for further processing. Ensure data integrity according to business requirements document and collaborated with teammates on all phases of the project.
• Collaborated and communicated with developers and database administrator on custom modules.
• Streamlined department demand and prioritization process through the utilization of SharePoint and standard reports. Created a consolidated view of all demand and established Service Level Agreements (SLA’s) for each request type.
• Routinely leveraged business requirements to drive the design or review of test cases and process change requests.
• Work with Quality Assurance team to verify test cases mapped to appropriate requirement, and make sure all requirements have test coverage.
• Manage Quality Assurance team to develop and execute manual/automated test cases and test plans.
• Coordinate with developers, testers, and support teams to validate features before delivery.
• Utilized Cognos and MS Excel pivot tables to produce standard and ad hoc monthly reports.

Confidential, St Louis, MO

Business Analyst

Responsibilities:

• Assisted Sr. Management with designing the foundation for moving all car sales processing from AS400 to company’s central processor.
• Worked with high profile customers to analyze their business processes and Standard Operating Procedures (SOP) to provide process improvement suggestions and to find solutions to issues.
• Attended meetings with Directors and Associate Vice Presidents to begin the process of setting an overall plan for the AS400 migration.
• Met with the Teradata group to plan the data transfer and storing of production data.
• Created meeting agendas and conducted meetings with Sr. Management to provide update data transfer.
• Used VISIO for creating process flows and monitored work flow to adhere to company’s protocol.
• Facilitated Joint Application Design (JAD) sessions and demos, analysis of existing business processes and system enhancements to improve business performance.
• Researched and analyzed the current AS400 for future decommissioning.
• Served in QA role to test Java applications and identify and create defects for upcoming release.
• Created training manuals and conduct user trainings on current enterprise content management platforms.
• Spearheaded collaborative efforts with various divisions of the entity to gather and document requirements.
• Ensure data integrity according to business requirements document and collaborated with teammates on all phases of the project.

Confidential

Business Analyst

Responsibilities:

• Created Business Case Template in Identifying Business Requirements, Business Rules, Functional and Non-Functional Requirements, Transition Requirements and Stakeholder Requirements.
• Developed flow charts to project current business process, identified problems and provided with objective and scope of the project along with alternatives.
• Analyze potential impact to business and staff and potential impact on technology.
• Presented with implementation plans, Financial Metrix, Key Selection Criteria(KSC),
• Implemented proposed ideas by obtaining relevant information from front line bankers and liaise with multiple business units to complete credit application request.
• Perform quality check on information obtained to ensure smooth transition of application process.
• Thorough analysis of both financial and non financial information in assessing credit worthiness of the application.
• Accurate presentation of both financial and non-financial information for credit decisioning by appropriate DCA holder.
• Ensure all tasks are allocated and completed accurately on a timely manner inline with relevant process, policy and compliance standards.
• Monitoring and controlling volumes, manage workflow and escalations.
• Being point of contact for front line bankers and in coaching them in providing relevant information to avoid any delays in processing credit request.
• Mentoring and training other staff members with policy and procedures in maintaining consistency and integrity of tasks completed.
• Monitoring process flow on OBPM and AOM as per Business Requirement Documents (BRD) and Business Specification Documents (BSD).
• Reporting using QuickBase to senior management and stakeholders inline with project specifications for decision making.