Technical Analyst Resume

PROFILE:

I have 5+ years of financial industry experience, working on the Confidential relationship with Confidential .
My career has made me evolve in Mainframe and HP Exstream Designer application and groom well as software professional.
My work experience includes: requirements gathering, system impact analysis, writing technical designs, programming, testing, quality handling, supporting production issues and training.
The technical background, analytical interests, clarity in communication and easy inter - personal relations have made me prolific and confident in handling my teams and projects.
Experience in Credit Card processing applications:
Retail Service Letters - Worked extensively on Letters processing application HP Exstream.
Mail Management System - An enhancement projects.
Currently working at Onsite for past 1 year and 6 months co-ordinating between clients and Offshore.
Team Lead for Retail service letters systems offshore for more than a year.
Single point of contact actively interacted with onshore and clients during my tenure at Offshore.
Always been a consistent performer throughout my career.
Supported post implementation production issues.
Involved with the Design and Analysis for Retail service letters migration to HP exstream.
Received many appreciations from all Technical, Financial and Business customers of Confidential .
Involved in writing proposals and Conducted knowledge sharing sessions.
Part of cost saving and system performance enhancement activities.
Active member of domain related activities.

KEY STRENGTHS:

Recognized for excellent problem-solving skills and for designing/developing projects successfully
Proven ability to learn and apply new skills quickly
Clear understanding and application of quality processes
Effective team and customer handling
Interpersonal communications
Technical understandings and functional knowledge
Self-motivated and results-oriented
Excellent Team player and Team Leading skills.

TECHNICAL SKILLS:

Operating Systems: OS/390, Z/OS, Windows

Languages: COBOL, JCL, REXX

Databases & File handling: VSAM, File-Aid, DB2,SQL

Schedulers: OPC, CA-7

Letters Applications: HP Exstream

Tools: QualityCenter 10.0, Service now 2.0, Infoman, CONNECT DIRECT

Configuration Management: ChangeMan, Sharepoint portals

Concepts: SDLC

Domain Knowledge: Banking & Finance (Credit Cards)

PROFESSIONAL EXPERIENCE:

Confidential

Technical Analyst

Responsibilities:

Business requirements gathering and analysis
Designing architectures - Functional specifications and Technical Recommendations
Requirements review
Onsite-offshore coordination
Development progress monitoring & issue resolution
Test plan walkthroughs and reviews
Preparing Unit test plan and Unit test results.
Implementation activities
Testing and validation
Post implementation monitoring
Production On-call Batch Support

Confidential

Technical Analyst

Responsibilities:

Business requirements gathering and analysis
Functional specifications and Technical Recommendations
Co-ordinating with Onshore
Development progress monitoring & issue resolution
Test plan walkthroughs and reviews
Preparing Unit test plan and Unit test results.
Implementation activities
Testing and validation
Post implementation monitoring
Production On-call Batch Support

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