We provide IT Staff Augmentation Services!

Sr. Business Analyst/ Data Analyst Resume

3.00/5 (Submit Your Rating)

Detroit, MI

SUMMARY

  • Expert Business Analyst with over Eight years of experience in diverse industry sectors including Finance, Health Care, Banking and Insurance.
  • Extensive experience in project scope definition based on business objectives and preliminary business requirements including documentation of constraints, assumptions, business impacts, project risks and scope exclusions as part of project management.
  • Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
  • Extensive working knowledge/experience in most phases (Feasibility studies, Requirements Gathering/Documentation, Analysis, Development and Testing coordination) of the industry standard Software Development Life Cycle (SDLC) methodologies such as: Rational Unified Process (RUP), Waterfall, Rapid Application Development (RAD), and AGILE.
  • Extensive experience on System Analysis, Design, Data Modeling, Implementation and Support of various applications in OLTP, Data Warehousing, and OLAP applications.
  • Expertise in the area of Business Intelligence including reporting, Data Mining and Business Performance Management.
  • Expertise in translating business requirement into functional specifications, supporting IT team in understanding and assessing the fit and gaps between solution design and business requirements, and reviewing test plans and testing results while maintaining traceability of end user requirements.
  • Extensive experience in creating use cases, process flows, wireframes and site structural diagrams.
  • Proficient in modeling Business Processes by creating and using UML diagrams, including Use Case, Activity diagrams, using MS Visio.
  • Experience with project management tasks including assigning resources, setting deadlines and tracking status of deliverables.
  • Strong understanding and experience on Business Intelligence and Data Warehousing concepts.
  • Experienced in developing and maintaining overall testing methodology and strategy, documenting Test plans, creating Test cases and executing Test Scripts based on baseline requirements.
  • Led User Acceptance Testing (UAT) sessions and System Integration Testing for various implementations.
  • Extensive experience in Data Modeling, writing SQL queries and working knowledge on databases.
  • Proficient in Microsoft Office skills including Word, Excel, PowerPoint, Access, Project and Visio.
  • Highly motivated individual with exceptional analytical, quantitative, problem solving, organization, and communication and presentation skills with proven record of contributing significantly to projects independently and as part of the team.

TECHNICAL SKILLS

Databases: Oracle, IBM Mainframe, MS Access, SQL

Operating Systems: UNIX, Windows NT/2000/XP/2003/Vista, UNIX, Linux

Languages: C, C++, SQL, MATLAB, PL/SQL

Business Modeling Tools: MS Visio, MS Project, MS Office, MS Outlook

Methodologies: Object Oriented Analysis and Design (OOAD), Rational Unified Process (RUP), AGILE, Waterfall, Rapid Application Development (RAD) and JAD

Tools: RQM, Crystal Reports, Microstrategy, BPMN, SharePoint, ClearQuest, Quality Center, QTP, BusinessObjects XI, Rational Requisite Pro

PROFESSIONAL EXPERIENCE

Confidential, Detroit, MI

Sr. Business Analyst/ Data Analyst

Responsibilities:

  • Interviewed key users to gather functional and non - functional requirements.
  • Provided thorough documentation of all BI applications and processes to be used in the event of equipment or system failure.
  • Assisted in the integration efforts for merging BI platforms with enterprise systems and applications.
  • Researched on Clinical/Pharma processes to document all existing business processes.
  • Played key role in Gap Analysis to study the Legacy systems and identified the features to be added to meet the end user requirements.
  • Led workshops, held interviews and other ancillary methods to elicit requirements.
  • Incorporated user centered design (UCD) approach in building wireframes using iRise enterprise evaluation and prototyping tool a visualization platform that helps communicate to the business clients a quick picture of the actual Enterprise Portal.
  • Documented and established traceability between the Business requirements, Use Cases, Business Rules, Activity diagrams and Test Scenarios and in the process developed BRD and FRD in an Agile development methodology and used SharePoint for document management.
  • Developed Use Cases and UML, activity and sequence diagrams to define the functionality scope of the applications during walkthroughs and JAD sessions.
  • Assisted project and program managers in setting timelines and milestones, vendor interaction, and reported on project status to business unit, on a daily and weekly basis and produced information architecture deliverables for project.
  • Chaired and participated in JAD sessions, providing constructive feedback on process flows, business and technical requirements and aligning existing reports to concurrent AS-IS reports being generated live.
  • Written and reviewed SQL queries as part of the project for integration of some of the existing applications with the new online platform.
  • Worked on Blueprint for requirements management (documenting, creating traceability, change management.
  • Involved in the entire life cycle of the project related with initial situational gap analysis, change management, operation design procedures, overall project scoping and QA testing procedures.
  • Worked on data quality tickets, performed analysis and provided solutions for issues on EDW and other databases using Toad and Informatica

Confidential, Chicago, IL

Sr. Business Analyst

Responsibilities:

  • Performed site visits, facilitated meetings with end users and observed (to understand existing processes) end users interacting with customers, legacy systems and other various applications as part of requirements elicitation process.
  • Performed an in-depth study on HIPAA regulation requirements, existing HIPAA verification processes, existing Claims processes (including adjudication and payments), Seibel platform (dashboard) and various other processes (legacy systems) pertaining to Eligibility and Benefits.
  • Performed in-depth Gap analysis with different business groups to ensure that the system initiatives are met.
  • Designed Data Flow Diagrams (DFDs), Entity Relationship Diagrams (ERDs) and web page mock ups using Rational Rose and MS Visio.
  • Worked on ICD9 to ICD10 conversion.
  • Identified all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
  • Reviewed the conceptual EDW (Enterprise Data Warehouse) data model with business users, Application Development and Information architects to make sure all the requirements are fully covered.
  • Reviewed the logical model with Business users, ETL Team, DBA’s and testing team to provide information about the data model and business requirements.
  • Managed schedules and collaborated with different teams working on the project and prepared progress/ status reports and submitted to the management on an ongoing basis.

Confidential, Columbus, OH

Sr. Technical Business Analyst

Responsibilities:

  • Facilitated JAD sessions with all IT and business group members for communicating & managing expectations and to discuss various means for integrations of some of the existing applications with the Desktop Solution and future business processes
  • Developed Business Requirements Document (BRD) and Use Case Specification document
  • Performed in-depth Gap analysis with different business groups to ensure that the system initiatives are met
  • Identified all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
  • Involved in the all phases of Software Test Lifecycle activities (STLC).
  • Validated data in EDI transactions in the frontend and backend.
  • Analyzed mandatory and situational fields and compared with the user manuals for EDI.
  • Worked on different EDI scenarios for batch processing.

Confidential - Columbus, OH

Sr. Business Analyst

Responsibilities:

  • Identified business/functional requirements by working with key client personnel or end-users for development, enhancements and maintenance projects in Auto, Property and Renters insurance (Sales and Servicing).
  • Performed analysis of As Is Business functionalities and System interfaces.
  • Effectively executed Requirements gathering/elicitation phase in an Agile development methodology using JAD sessions and documented detailed functional requirements in Requisite Pro using Use Cases, Business Rules, Business Messages, Non-Functional Requirements, Information delivery requirements and Reports.
  • Created Business Requirements document, functional requirements documents and business design documents.
  • Involved in the simplification of complex Auto/Property Insurance functionalities such as Underwriting, Rating, Eligibility, and Coverage.
  • Identified possible functional risks/system gaps/complex functions and provide solutions in Auto, Property and Renters insurance (Sales and Servicing).
  • Utilized Quality Center for directing, tracking and outlining needs during a project SDLC and modeled business processes using BPMN.
  • Built and executed test cases to provide support to Business, Development and Testing teams during implementation phases.
  • Formed detailed UAT and QA test plans, managed system testing and preserving testing documentation.
  • Helped QA analysts and technical heads with troubleshooting and fault resolution.
  • Developed and implemented process changes to improve productivity and quality of deliverables and was involved in Content Management as part of the project.

We'd love your feedback!