SUMMARY

• Business Analyst skills - Understanding of Rational Unified Process (RUP), Unified Modeling Language (UML), Software Development Life Cycle (SDLC), Object Oriented Analysis and Design Concepts (OOAD), Business Process Re-engineering (BPR), Test Lifecycle, Data Modeling, Service Oriented Architecture (SOA), Prototyping, Agile and extreme programming methodologies.
• Extensive experience in Business writing skills in writing Business Requirements Document (BRD), System Requirement Document (SRD), Use Case Specifications, Functional Specifications, Technical Specifications across the Deliverables of a project.
• Extensive Experience in UML and Process modeling using Use Case Diagrams, Activity Diagrams and Sequence Diagrams.
• Good experience in conducting Joint Application Development (JAD) sessions to understand detailed functional aspects of business process and carefully recording the requirements in a format that can be reviewed and understood by both business and technical teams.
• Good experience with Rational Rose, Rational Requite Pro, Rational Clear Quest, Rational Clear Case, MS Project, MS Visio, Crystal Reports.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured.
• Good time management and interpersonal skills, which helps in conducting project meetings, reviews, walkthroughs, and customer interviews according to the varied needs of the people involved.

TECHNICAL SKILLS:

Operating Systems: Windows 2000/XP/Vista/7, UNIX, Linux

Languages: C, C++, Java

WebTechnology: HTML, XML, HTTP

Methodologies: Rational Unified Process (RUP), Waterfall, Agile/Scrum & SDLC

Business Tools: Rational Suite (Requisite Pro, Rose, Clear Case), UML, MS Visio

Software Packages: MS Office (Word/Excel/Access, PowerPoint), MS Project, MS SharePoint, Dream Weaver, MS Visual Studio, Adobe Photoshop

Testing Tools: Rational Clear Quest, Mercury Test Director

Database: Oracle, SQL Server

PROFESSIONAL EXPERIENCE:

Confidential - Dublin, OH

Business Analyst

Responsibilities:

• Facilitated JAD sessions to collect requirements from system users and prepared business requirement that provided appropriate scope of work for technical team to develop prototype and overall system.
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Developed and managed the formal Software Development Life Cycle (SDLC) Methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
• Assembled and validated business requirement documents (BRD) and the technical specifications as per user requirements. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.
• Documented detailed business requirements and process flows using Visio.
• Identified and documented the dependencies between the business processes. Also, assisted the customer in defining the high-level Functional Requirements and needs.
• Facilitated sprint planning meetings at the beginning of every sprint with an end result being a backlog of requirements/sub-requirements that the team anticipates completing at the end of the sprint.
• Prepared and managed sprint backlog that estimated the time it will take to complete that work with the entire team and put the incomplete requirements back to the product backlog at end of each sprint.
• Facilitated daily stand up meetings to collect requirements from system users and to keep track of what was done the day before and what is to be done that day and strictly enforced time-box approach for these meetings.
• Kept a check on Sprint burn down’s daily updating to reflect the progress of the sprint backlog. Estimated the items in release backlog in story points and created release burn down charts to reflect the work left to complete the target.
• Facilitated the sprint review meeting to review the completed work and presented it to the stakeholders.
• Worked on the development and changes to the look and feel of the web application and performed user acceptance testing (UAT) for errors and System Testing.
• Performed requirement walkthroughs with the testing team to develop testing strategies and test plans such that test cases reflect user needs.
• Managed and controlled change requests/defects using Clear Quest and made sure members in the team followed the change guidelines.
• Validated technical designs created by IT developers against functional specifications.
• Identified bugs and tracked them to completion using Rational Clear Quest.
• Worked to build Strategic Web application to design a migration plan for applications to migrate Network zones and move into virtualization

Environment: RUP, UML, MS Visio, MS Project, MS Access, SQL server, IBM Web sphere Modeler, scrum (Agile) implementation, IBM Rational Software Modeler, JAVA, J2EE, JSP, HTML, SQL server 2000, Oracle 11i, SharePoint Test Director.

Confidential - Chicago, IL

Business Analyst

Responsibilities:

• Linked business processes to organizational objectives, performed critical path analysis, to identify opportunities for business process improvement.
• Communicated extensively with the clients and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Gathered and presented detailed budget estimates and timelines for all phases of project development lifecycle for all proposed solutions.
• Performed Risk Analysis to identify the business’s critical and high-risk areas of the application.
• Performed Strengths, Weaknesses, Opportunities, and Threats (SWOT) and Gap analysis for the new functionality requirements. Identified and documented the dependencies between the business processes.
• Developed and managed the formal Software Development Life Cycle (SDLC) Methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
• Worked closely with the project manager to prepare documents such as Business Requirements Document (BRD) and System Requirements Document (SRD).
• Analyzed data and created both Class Diagrams and ER Diagrams for designing databases which was Microsoft SQL Server 2008. Also, heavily used SQL Server database to extract data and build Business reports.
• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders.
• Facilitated discussions, presentations and preparation of the burn out charts and estimated the schedule of the project timelines.
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and Entity Relationship (ER) Diagrams in MS-Visio.
• Extensively involved in change management initiatives, managed and controlled change using Clear Quest, associated requirements to specific change request/enhancements/defects and made sure that other teams were following the change requests guidelines.
• Strategized project scoping and specifications documents, to clearly communicate the project roadmap to stakeholders.
• Performed requirement walkthroughs with the testing team to develop testing strategies and test plans such that test cases reflect user needs.

Environment: CRM, UML, IBM Web sphere Modeler, MS Office Suite, MS Visio, MS Project, MS Silverlight, scrum (Agile) implementation, IBM Rational Software Modeler, JAVA, J2EE, JSP, HTML, SQL server 2000, Oracle 11i, MS SharePoint.

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Worked closely withSMEsin understanding and documenting client requirements pertaining toACH based Accounts, loan servicing, maintaining and analyzing customers accounting books and many other business Areas.
• Analyzed business requirements intohigh level and low level Use Cases, Activity Diagrams / Sate chart Diagrams using MS Visio.
• Worked closely with the project manger to prepare documents such as Business Requirements Document (BRD) and System Requirements Document (SRD).
• Analyzed requirements document by identifying ambiguous, incomplete and incorrect requirements. Also, developed attribute matrix and functionalitytraceability matrix to check if the current project requirements are being met.
• Implemented Object oriented Analysis and design (OOAD) methodology to analyze and decompose the requirements.
• Facilitated discussions, presentations and preparation of the burn out charts and estimated the schedule of the project timelines.
• Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, Sequence Diagrams and Entity Relationship (ER) Diagrams in MS-Visio.
• Conducted JAD sessions with management, SME, vendors, users, credit agencies and other stakeholders for open and pending issues.
• Scheduled meetings with developers, systems analyst and testers to collaborate resource allocation and project completion using MS Project.
• Managed and controlled change requests/defects using Clear Quest and made sure members in the team followed the change guidelines.
• Aggregated and Analyzed test metrics weekly from the Clear Quest defects database that reflected the current status of the test execution and the state of the defects, and communicated weekly status report to Project Manager
• Participated in QA testing (UAT, Black Box, and Regression) and deployment ensuring minimal defects.
• Extensively used MS- Access and SQL to analyze data scenarios and data mapping.
• Extensively involved in UAT testing, gathered user inputs on the system, analyzed, discussed and incorporated change requests based on user inputs.
• Conducted GAP analysis to gather new functionality requirements. Also, worked on Agile and SCRUM methodologies for fast completion of projects.

Environment: UML, IBM Web sphere Modeler, MS Office Suite, scrum (Agile) implementation, IBM Rational Software Modeler, JAVA, J2EE, JSP, HTML, SQL server 2000, Oracle 11i, SharePoint Test Director.

Confidential, New York, NY

Junior Business Analyst

Responsibilities

• Arranged meetings with the card issuing agency, the merchant, the acquiring bank, an association of card issuing banks such as resellers to the merchant to understand the scope of the project and gathered and documented the requirements.
• Interviewed SME’s and carefully recorded the requirements by asking detail questions and documented all the requirements so that they could be understood by both business people and technical teams.
• Developed and managed the formal Software Development Life Cycle (SDLC) Methodology which includes Configuration Management, Requirements Management, UML Analysis and Design.
• Closely interacted with designers and software developers to understand application functionality and navigational flow and kept them updated about Business users’ sentiments.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams so that developers and other stakeholders can understand the business process.
• Created the user requirement specifications and helped convert them to functional requirements and managed them in Rational Requisite Pro with proper traceability to the system requirement specifications (SRS) and also created the business vision document and glossary.
• Documented workflow according to RUP specifications and adhering to UML standards.
• Used Rational Clear Quest to manage and track defects, prioritized defects with each build and made sure that they were communicated to the affected teams.
• Extracting and transforming data (as per the Business Rules/logic) from source systems to provide a consistent structure for the data warehouse environment.
• Incorporated billing process and collection through oracle DB. Also, involved in data mapping and data normalization throughout the cycle.
• Worked with other Business Analysts to extract the required data to be fed in to the centralized repository.
• Performed different testing like unit testing, system testing, and functional regression testing.
• Involved in preparing a simple and detailed User manual for the application for intended users.

Environment: Windows XP, MS Office Suite, MS SharePoint, Test Director, MS Visio, Oracle, .Net, HTML, ASP, XML, Java/J2EE, MS-Project.