SUMMARY

• Close to 8 years of professional experience in IT industry as Business Analysis in in various Insurance, Healthcare, and Public Sector domains.
• Strong Knowledge of SDLC, UML, RUP, Agile, SCRUM methodology and project life cycle.
• Proficient in creating Use Cases, Wireframes, Prototypes, Activity Diagrams, Swim Lane Diagrams
• Experience as a JAD Facilitator and Coordinator
• 3 + years as Scrum Master
• Documented Business Requirements, Change Configuration, Functional Requirements Specification (FRS), technical specification, causal analysis & resolution, test plan documents by interacting wif all teh Stakeholders.
• Involved in QA Life Cycle, which includes designing, developing and execution of teh entire QA Process and documentation of Test Plans, Test Cases, Test Procedures, Test Scenarios, Test Scripts, traceability matrices for Black Box, System Testing, Integration testing and User Acceptance Testing.
• Knowledge in GAP Analysis, Cost Benefit Analysis, SWOT Analysis and RACI Chart.
• Possess good understanding of Oracle SQL/PL - SQL programming, writing SQL queries and Data warehousing concepts
• Experience wif ETL tools Teradata, Business Objects, SSRS and Cognos
• Possess excellent written and oral communication skills wif a results-oriented attitude.

TECHNICAL SKILLS

Modeling Tools: UML, Rational Rose, MS Visio, BizAgi.

Microsoft tools: MS Project, MS-Office, MS Outlook, SharePoint

Databases: Oracle 9i/8i, SQL Servers

Business Intelligence and Reporting Tools: SQL, COGNOS, SSRS, TOAD, Teradata

Requirements Management Tools: HP ALM, Rational Requisite Pro, Caliber RM, DOORS

Defect Management Tools: Quality Center, JIRA, HP ALM

Operating Systems: Windows Vista/XP/2000/98/95

SDLC Methodologies: Waterfall, Rational Unified Process (RUP), Agile

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia PA

Sr. Business Analyst

Responsibilities:

• Responsible to document feature enhancements identified by Actuary Analysts, Underwriters and System Users
• Performed GAP analysis of AS-IS business system processes, and TO-BE system
• Conducted requirements elicitation sessions using storyboards, prototypes and JAD meeting sessions wif underwriting department, Broker sales and Retention, and Actuarial department
• Documented business/ functional requirements to support AHNJ and IBC needs - to request, update, and receive new business quote requests and renewals.
• Analysis of / Updating Use Cases
• Impact analysis of teh changes to core platform of U & A system (Highmark like ICIS, flow/eclipse, etc.)
• Modeled from teh Current State to teh Future State User Interface and created prototypic screenshots in MS Word and PowerPoint for business presentation
• Interacting wif teh End Users for clarifications
• Drive consistency across reporting/data solutions by ensuring business rules are consistently applied.
• Perform ad hoc analysis and reporting in response to requests from end users
• Integration Testing, System Testing, and User Acceptance Testing (UAT)

Confidential, Boca Raton FL

Sr. Business Analyst

Responsibilities:

• Documentation of stakeholder’s needs or business requirements derived from workgroup sessions, individual interviews, and follow-up meetings wif teh SMEs.
• Responsible for creating UML modeling plans, Use cases, process flows.
• TEMPEffectively gather data from various sources for reporting and analysis.
• Used TOAD to perform database analysis, PLSQL queries, Extract files from a Oracle database, and import them into standard desktop software packages such as Excel or Access as required.
• Analyze functional impact of Change Requests.
• Created Application specific Test plan, Test cases, and Test scripts.
• Actively involved in providing requirements to teh development team
• Managed teh technical development of automated reports and data interfaces. Teh implementation was done in PL/SQL, COGNOS

Confidential, Danbury, CT

Business Analyst

Responsibilities:

• Conduct JAD sessions to gather/review requirements and document functional requirements
• Analysis and documentation of existing application.
• Identified teh Use Cases from teh requirements, created UML Diagrams including Use Cases Diagrams
• Creation of Process Mapping documents depicting teh existing application.
• Creation of test plans by using teh existing application and interacting wif teh client.
• Testing teh application against teh documented Test cases.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Analyzed teh user requirements due to proposed changes on teh existing systems; worked wif product users to define business needs, delivered teh comprehensive Functional Specifications.
• Creation of Process Maps
• Designed and developed Narrative Use Cases and Flow Diagrams for teh application using UML.
• Led teh effort for creating Divisional Dashboards for Management reporting purposes. Extracted data using Business Objects. Conducted analysis of data in Excel and MS Access.
• Identify, map and integrate new data sources for teh enterprise data warehouse and integrate into existing production batch schedule, identifying appropriate dependencies and load/refresh frequency.
• System Testing.
• Provided Support to teh development team in resolving issues related to configuration and change management.

Confidential, Merrimack, New Hampshire

Business Analyst

Responsibilities:

• Documented business requirements
• Worked as a liaison between teh business users and teh AD team in resolving any design issues, change request approvals
• Understanding and creating Change control Requests and conducted Scrum Meetings for solving and delivering teh tasks in short span of time
• Helped teh testing team in tracing teh requirements from Requirement Traceability Matrix and involved in teh User Acceptance Testing
• Involved in writing Data Mapping Documents for teh system and documenting teh ETL process and writing SQL Queries for teh retrieval of teh data.
• Detail design document preparation.
• Defect prevention by conducting Root cause analysis.

Confidential, Milwaukee, Wisconsin

Business Analyst

Responsibilities:

• Analysis of teh existing application
• Analysis of / Updating Use Cases
• Impact analysis of teh enhancements and defects
• Interacting wif teh End Users for clarifications
• Coordinating wif IT development team and Business