SUMMARY:

• Top - performing, results-driven consultant with 15 years of international experience in the technology and finance industries. Analytical thinker with strategic and technical planning skills, capable of developing innovative approaches to fulfill client requirements and issue resolution.
• Skilled in developing strategies and new processes to enhance profitability and efficiency. Implemented a new software system which increased payroll efficiency by 20%. Areas of expertise include:

TECHNICAL SKILLS:

Testing Tools: Mercury QTP, Quality Center/ALM, Load Runner, and Win Runner.

Defect Management: Test Director, PVCS Tracker, Rational ClearQuest, ClearQuest Test Manager, Rational Test Manager ClearCase, Jira, KISAM and BugZilla. MS Project, MS Visio

MS Office: Access, Excel, Outlook, PowerPoint, and Word. Windows XP/Vista/7, QuickBooks, SAP FI/CO, Lotus Notes, and Oracle. Geographix, PHDWin, SMT Kingdom Secure FX, Trivoli, Control M and Infomatica Power Center and Data Validation Option (DVO) Business Objects Enterprise (BOE) FICO Blaze and VersionOne.

PROFESSIONAL EXPERIENCE:

Confidential, Herndon VA

Scrum Master/Agile Coach

Responsibilities:

• Worked with Product to elicit, prioritize and groom Users Stories, based on business value, for the FMS Releases.
• Entered prioritized and groomed User Stories in the Product Backlog in the Product Planning section of VersionOne tool.
• Created the FMS project, team and team room, and linked the team to the project, utilizing VersionOne.
• Created the Releases and 2 weeks Sprints in VersionOne.
• Cached the scrum team on the adaptation of Scrum and the Agile Manifesto.
• Ensured that 3 scrum roles: Scrum Master, Product Owner and self-organizing Team, are maintained and roles are not overlapping.
• Ensured that 4 sprint ceremonies: Sprint Planning meetings, Daily Scrum meetings and Sprint Review and Retrospective are duly observed in proper order.
• Ensured that 3 sprint artifacts: The Product Backlog, the Sprint Backlog and a Burn-down Chart, for prioritizing and tracking tasks are maintained.
• Facilitates 15 minutes time-boxed Daily Stand-ups with Development Team and the Product Owner.
• Drove scrum team members and removed any impediments to achieving release goals, sprint goals.
• Worked with Development Team to deliver potentially shippable product increments at the end of every Sprint.

Confidential, Hyattsville MD

Scrum Master/QA Lead

Responsibilities:

• Coordinated with Product Owner to elicit, analyze and prioritize user stories from business stakeholders, for RRP, based on business values.
• Monitored the Product Backlog: features and functionalities to be developed, tested, documented and deployed in order of priorities based on business values.
• Ensured that 3 scrum roles: Scrum Master, Product Owner and self-organizing Team, are maintained and roles are not overlapping.
• Ensured that 4 sprint ceremonies: Sprint Planning meetings, Daily Scrum meetings and Sprint Review and Retrospective are duly observed in proper order.
• Ensured that 3 sprint artifacts: The Product Backlog, the Sprint Backlog and a Burn-down Chart, for prioritizing and tracking tasks are maintained.
• Facilitates time-boxed Daily Scrum with Development Team and the Product Owner.
• Drove scrum team members and removed any impediments to achieving release goals, sprint goals and sprint work in a timely fashion.
• Ensured that Development Teams are practicing Scrum and Agile principles.
• Worked with Development Team to deliver potentially shippable product increments at the end of every Sprint.
• Created the Standard Operation Procedure (SOP) for the Confidential RRP.
• Created Test Plan documentation to outline the overall strategy/approach for testing and implementation of the application.
• Reviewed, analyzed and validated business requirements and rules, Project Management Plan and Testing Protocol documents for accuracy and completeness.
• Decomposed business requirements into functional and non-functional requirements to construct test cases.
• Linked test cases to functional and business requirements for full traceability.
• Wrote the test cases in Rational Test Manger (RQM), linked the test cases to the requirements, performed the Test Readiness Reviews (TERs), executed the test cases, and documented metrics to measure the number of test cases executed, passed or failed.
• Recorded and tracked the defects found during execution till they are resolved in KISAM.
• Utilized the Business Objects Enterprise (BOE) for ad-hoc queries and reporting.
• Coordinated, and participated in all testing effort: functional, integration, end-to-end, regression and UAT testing, to ensure that SDLC best practices are observed.
• Reviewed, analyzed, recorded, reported and tracked defects identified in the testing process from inception to resolution.
• Coordinated with both internal business process owners and the external vendors for test scheduling and report test results and milestones for every release.
• Worked with various stakeholders for the configuration of test environments (replica of production environment) for the purpose of testing, and also ensured the environments are properly maintained.

Confidential

QA Lead

Responsibilities:

• Created Test Plan documentation to outline the overall strategy for testing and implementation of the application used to print pick lists, packing lists, pack, meter and ship products, confirm shipments, and manage product bins and inventory.
• Reviewed, analyzed and validated Business Requirements documents, Project Management Plan and Testing Protocol document for accuracy and completeness.
• Decomposed business requirements into functional and non-functional requirements to construct test cases for Main Screen, Search, Bin Management, Order Fulfillment, Order Life Cycle and Inventory Management functionality.
• Linked test cases to functional and business requirements for full traceability. Wrote test cases and documented metrics to measure the number of test cases executed, passed or failed.
• Utilized JIRA and Confidential Quality Center to manage defects. Documented and assigned defects status and priorities.
• Obtained sign-offs on requirements and testing documentations from stakeholders, including the business, development, solution architects, QA and SMEs.
• Reported test metrics: number of test cases executed, total passed and total failed, to the business stakeholders.

Confidential, Washington, DC

QA Lead

Responsibilities:

• Coordinated daily Scrum of Scrums with the ACA Program Development and Release Level Integration Test teams to discuss environment readiness, large volume issues with Oracle and J2EE, early integration of all ACA systems and full integration with US Department of Health and Human Services external systems.
• Managed Integrated Production Model (IPM) efforts for the Coverage Data Repository (CDR) data load. Adhered to Systems Configuration and Document Control (SCDC) processes and procedures for data transmittal. Collaborated with Confidential Data Strategy Management team to create synthetic data in IPM. Ran SQL queries against the database to verify synthetic data from IPM loaded successfully into the CDR through the Enterprise Informatica Platform (EIP) Extract Transform and Load (ETL) process.
• Analyzed and decomposed ACA business requirements to functional requirements to create test cases. Posted requirements in Rational ClearQuest Test Manager and linked test cases to requirements to ensure full traceability matrix.
• Prepared Test Plan document. Utilized Confidential Quality Center and IBM Rational ClearQuest to create executable test cases. Tracked and reported defects following test execution. Created and executed test scripts utilizing Confidential Quick Test Professional (QTP). Modified test scripts from Expert View by inserting checkpoints, synchronization, parameters, output values and if else statements, utilizing VB Scripting.
• Verified and validated that all ACA systems; Income and Family Size Verification (IFSV) Transactional and Bulk Medicaid Redetermination, Premium Tax Credit (PTC) for the computation of the Advance Premium Tax Credit (APTC) and the Remainder Benchmark Household Contribution (RBHC), performed as expected based on business requirements, certain data input criteria and business rules.
• Performed regression testing using QTP. Performed User Acceptance Testing (UAT) for end users to confirm the system performed according to requirements.
• Prepared user friendly manuals to assist Confidential users in navigating the systems.

Confidential, Austin, TX

QA Lead/Scrum Master

Responsibilities:

• Organized and facilitated daily stand-ups, release planning, sprint planning, sprint reviews, product demos and retrospectives for the Confidential ’s enhanced functionality project.
• Created and maintained Scrum artifacts: The Product Backlog, the Sprint Backlog and a Burn-down chart.
• Worked with the teams to ensure project success within budget, timeline and scope.
• Coached teams on Agile practices and Scrum execution.
• Responsible for project reporting - Dashboards, Status reports, Roadmaps, Burn-down chart, velocity.
• Facilitated and moderated meetings, including sprint/scrum meetings.
• Assisted with Product Backlog maintenance and ordering.
• Ensured the development teams understood the work to be done.
• Maintained issues and risks logs.
• Facilitated discussion, decision making and conflict resolution.
• Interfaced with clients and project teams, including vendor partners.
• Ensured that development teams are practicing scrum and agile principles.
• Responsible for internal and external communication, transparency, and distributing information.
• Worked with development team to deliver potentially shippable increments of capabilities in short, regular intervals.
• Facilitated impediment resolution in a timely, cost effective fashion.
• Drove a process of constant and never-ending improvement, through regular feedbacks to the team from the business customers.
• Facilitated communication and collaboration across the team.
• Built relationship with Product Owner, stakeholders and the team to facilitate open and honest interactions.

Confidential

QA Lead/Sr. Business Analyst

Responsibilities:

• Conducted JAD sessions for the 2010 Census Address Canvassing (AC) and Group Quarters Validation (GQV), with project managers and development teams to define the project, reduce the timeframe required to complete deliverables, and provide effective communication of views between stakeholders.
• Conducted the ETL process, extracted data from source file (XML or Flat file), transformed data in staging area based on business rules and loaded in target utilizing Informatica
• Conducted and facilitated workshops, interviews, and face-to-face meetings with all Census stakeholders, to gather business requirements.
• Analyzed, defined and conveyed stakeholders needs into detailed functional specifications, and obtained business sign-off after user reviews.
• Modeled the “as is” and “to be” business process to analyze the impact and benefit of proposed solutions.
• Elicited requirements, decomposed the requirements, constructed test cases and linked them to the requirements, executed the test cases in the test lab, reported and tracked defects, utilizing Confidential Quality Center.
• Proactively communicated with project stakeholders, managers, and staff to elicit, analyze, communicate, verify and validate requirements for changes to business processes, policies and information systems.
• Performed business process modeling using MS Visio to design use cases, workflows and sequence diagrams in accordance with UML methodology.
• Planned and lead Integration & Test (I&T) working groups, test readiness reviews, formal system verification of requirements and final test reports.
• Designed test scenarios based on system requirements, solution diagrams, help files, and screen mock-ups. Construct and execute test cases, produce problem reports, suggestions, system test logs, and test incidents reports. Collaborated with development teams to investigate and correct software bugs and deficiencies.
• Conducted risk analysis using mitigation strategies to identify potential challenges. Correct defects and resolve any open issues regarding new functionalities.
• Fostered positive relationships with internal and external constituents through effective oral and written communications, rapport building, and team building exercises.

Confidential

Sr. QA/Business Analyst

Responsibilities:

• Elicited and analyzed business requirements for the CareFirst BCBS Centers for Medicare and Medicaid Services (CMS) Medicare Advantage (MA) project, which involved the expansion of Medicare eligibility for recipients by offering group CMS MA Private Fees for Service (PFFS) plan.
• Organized and facilitated workshops to define and prioritize MA requirements according to business rules. Collaborated with stakeholders (Business Analysts, Developers and DBAs) to clarify system requirements. Provided solutions for business functions including Enrollment and Billing, Finance and Revenue, Marketing/Sales, COB Processing and Medicare Web Self-Service.
• Produced and maintained product backlog through engagement of the product definition team, created user stories and scenarios.
• Wrote Master Test Plan outlining test strategies and new enhancements for the MA project. Developed and executed 50+ test scripts and compared expected results with actual results. Created automated test scripts in QTP expert view to perform functional and regression testing. Maintained test scripts throughout development phases to accommodate new functionality and release enhancements. Performed User Acceptance Testing (UAT) of applications prior to Production.
• Provided feedback to stakeholders on testing progress, issue resolution and product readiness. Built positive relationships and managed stakeholder expectations through regular communication. Resolved open issues regarding new functionalities and outlined potential risks and mitigation strategies.
• Performed User Acceptance Testing (UAT) for the end user before the applications were deployed to Production.

Confidential

Deputy General Manager

Responsibilities:

• In charge of driving key operational areas, such as P&L, budgeting, general accounting, management reporting and strategic planning for Biotec.
• Led the FY 2006 year-end close to capture all assets and liabilities, detailed reporting on revenue and expenses, and consolidated tax returns to meet deadline requirements.
• Played an important role in supporting global M&A transactions, divestitures, joint ventures and licensing deals.
• Engaged and managed third party suppliers.