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Business Process Analyst Resume Profile

Qualification Summary

  • I am a business process analyst and project manager with ten years of experience supporting finance, operations, sales, marketing, and relationship management organizations. My experience implementing enterprise level application solutions has allowed me to become familiar with a wide variety of ERP, financial management, logistics, and document control solutions. I have a proven track record of successfully implementing multiple enterprise-wide project implementations while maintaining auditable processes and resource controls. My eight years of project management experience, and ten years of experience in the financial services, technology, and distribution industries includes a strong background in simultaneously coordinating multiple project initiatives and effectively managing human and capital resources. I possess excellent communication and relationship management skills, a professional attitude, and a strong work ethic. Furthermore, I have specific expertise in these following areas:
  • Infrastructure initiatives
  • Data management
  • Role-based access control implementations
  • Database and desktop migrations
  • Business requirements gathering and documentation
  • Business process and application enhancement
  • Project team and deliverables management
  • Executive level communications/presentations
  • Multiple full lifecycle project implementations
  • Tracking and publishing of build deliverables
  • Training material development
  • Training seminar implementation and instruction
  • Organizational and Business Communication
  • Research Theory and Methodologies
  • Public Relations, Crisis Management, and Conflict Management
  • Familiarity with Contract Law, and Tort Law

Work History


  • Full Lifecycle implementation of Microsoft Dynamics AX 2012 R2
  • Business Process scoping and documentation for HCM, Finance, and Sales Modules
  • Business Requirements Documentation
  • Application Design and Customization Documentation
  • User Authentication and Data Security Management
  • Legacy Application Enhancement Management Call Center Application, Warehouse Management System, and Finance/Purchasing Enterprise Application
  • End User training and relationship management


  • Returned to the Susquehanna Valley in June of 2008 to establish residency for school
  • Waited tables at various local establishments to make ends meet during the interim
  • Returned to school full time in June of 2010


  • Scoping of sales processes for EMC's Commercial Sales, Channel Sales, Inside Sales, and Partner Service Center
  • System enhancement definition
  • Business process diagramming - Visio Swimlane Process Flows and MS Project Resource Tracking
  • Business process change recommendations - Executive and Management Level Reporting
  • Data analysis and cleansing
  • System integration and implementation planning


  • Coordination and Management of Oracle E-Business Suite Sales CRM Solution and Corresponding Mobile Implementation - Full SDLC
  • Steering Committee member for enterprise-wide implementations of Oracle E-Business Suite, including Oracle Finance and HR Modules
  • Savo Marketing Asset Management Implementation Project Manager
  • SANT RFP Machine Implementation Project Manager
  • Business requirements Scoping, Documentation, and Interface Design
  • Technical Support, Data Quality Management, Customer Relationship Management Super User
  • Enhancement Development and Change Control
  • Asset Penetration Custom Reporting and Analysis
  • Service Penetration Custom Reporting and Analysis

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