SUMMARY:

• Exceptionally qualified IT professional with technical and management skills. Capability to resolve complex problems and business challenges.
• Adept at maintaining focus on achieving bottom - line results while formulating and implementing technology and business solutions to meet a wide ranging needs of the clients. Highly effective interpersonal and communication style with expertise in planning and leading the delivery of solutions to meet customer demands and recognized for consistently delivering projects, on time and within budget.
• More than 15 (fifteen) years of IT experience in managing medium to large projects involving multiple virtual teams and more than 13 years in full systems development life cycle (SDLC), managing software and infrastructure projects.
• In dept understanding of Enterprise D Confidential Warehouse and related processing
• Led multiple offshore and onshore teams, in conjunction with other competing vendor partners, for evaluating and streamlining complex business processes
• Possess right mix of leadership, sales and management skills, knowledge of business domains and technologies
• Expertise in developing plans, building and leading teams, identifying opportunities and risks, working effectively with people from diverse professional and cultural backgrounds, and communicate ideas in clear easy-to-understand terms.
• Worked with Fortune 500 client such as Confidential, Ameriprise, Oracle, Confidential, Confidential

TECHNICAL SKILLS:

Project Management Tools: Microsoft Project, EPIC, Open Workbench, Microsoft Office tools, Clarity

Applications/Tools: Terad Confidential, Informatica, MQSeries, mainframe, Peoplesoft

Languages/Tools: C, UNIX, Shell Scripting, Cobol

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Program Manager

Responsibilities:

• Migration of one of the largest d Confidential marts in the US to new D Confidential Warehouse Platform
• Scope discussion and finalization with stakeholders
• Establish goals and final outcome of the project
• Resource allocation and provide guidance to team leads
• Provide strategic direction to project and coaching to team members
• Discretionary decisions during project life cycle with respect to resourcing and budget
• Budgeting negotiations with TCS and with clients, with full discretion on the budget
• Team size of 30+ split between onshore and offshore locations

Confidential

Program Manager

Responsibilities:

• Responsible for setting up guidelines, best practices and improving overall end user experience for the advisor and client facing applications
• Participate in defining the strategy for service management area along with senior TCS and Ameriprise leadership
• Responsible for collaboration with multiple competing vendors and teams working across different geographies, cultures and background with common goal of improving the end user experience
• Responsible for maintaining 99.9% uptime for enterprise applications including core corporate systems (Payroll, General Ledger, Corporate reporting), technical utilities (SSO, Informatica, MQ, Messaging and Collaboration)
• Identify, design and implement the metrics that identify the trend in system behavior and user experience
• Analyze the metrics captured and implement solutions to improve the system behavior and end user experience
• Responsible for identifying risks during the SDLC phases, highlight those risks to right audience and ensure mitigation activities are instituted to address the same prior to the implementation

Confidential, Minneapolis, MN

Program Manager

Responsibilities:

• Implementation of Peoplesoft HR suite of applications for Ameriprise when it spun off from its parent company, Confidential
• Implemented centralized contractor onboarding system using Peoplesoft HCM module enabling the client to sun-set ages old cluster of onboarding applications and bring in more synergy across integrated systems
• Planned, initiated and implemented payroll optimization project to ensure timely completing of core payroll and post-payroll processing.
• Responsible for implementing a project that instituted a new Transfer Agent for Ameriprise; managed end to end project right from post-selection of the agent through mailing of the first dividend
• Manage multiple business and IT teams, both offshore and onshore, during project lifecycle; experienced in preparing SOWs, negotiate contracts with external vendors for projects and post-implementation support.
• Led multiple projects in the infrastructure migration and hosting of servers (d Confidential center upgrades), resulting in both hardware and software upgrades of the involved platforms.

Confidential

Project Manager

Responsibilities:

• Handled multiple IT projects in Advice and Wealth management business ranging from core application development to infrastructure re-hosting to statutory projects
• Successfully separated core trading platform from Confidential during the spin-off period in
• Responsible for creating business cases for projects, project budgets, creation and maintenance of project schedules, risk analysis and resource management.
• Initiated and successfully managed multiple compliance and regulatory projects to ensure Ameriprise as a firm is compliant with SEC rules and regulations; Option Trade confirms, Bond Ratings being some of the major projects implemented.
• Managed major portion of the program that implemented the Ameriprise FSB bank; end to end project management along with close interactions with vendors and senior leaders helped this project to be implemented with zero post implementation defects and in turn winning the Grand Champion from Ameriprise in 2006
• Successfully implemented the online money movement capabilities between a bank and brokerage account enabling the clients to keep their assets within Ameriprise
• Provided online check imaging features for the bank clients to view their check images online; end to end involvement ranging from selection of vendors, business case presentation through implementation of the solutions