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Workday Consultant - Support Resume

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NJ

SUMMARY:

  • Seven years experience as Functional Consultant in Workday and PeopleSoft HCM modules including Core HCM, Benefits, Ben Admin
  • Thorough understanding of various PeopleSoft activities including
  • Fit/Gap Analysis
  • Configuration
  • Customizations
  • Upgrades and updates
  • New Functionality Implementation
  • Reporting
  • Extensive experience in both implementation and upgrade projects. Comprehensive knowledge of Software Development Life Cycle (SDLC). Experience in business analysis, deployment, project management, IT service management and web development across Banking/Financial Services, Health Care, and Government.
  • Hands on Experience in Fit - gap analysis, functional aspects of HCM, design, development and enhancement of ERP. Managed full life cycle implementations from requirement gathering, analysis/design, testing, roll out, and support.
  • Excellent Business writing skills for Business Requirements Document (BRD), Use Case Specifications, Functional Specifications Design (FSD), Systems Design Specifications (SDS) and Systems Requirements Specifications (SRS).
  • Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming, Joint Application Design (JAD) and JAR sessions.
  • Extensively worked on Upgrade, Implementation, Testing and Data Migration.
  • Experience in automated testing tools like Mercury suite of Tools (Quality Center, WinRunner, Test Director, QTP(Quick Test Professional) and LoadRunner.
  • Expertise in System, Integration, Regression, Performance and End-to-End testing of the peoplesoft applications.
  • Strong experience in conducting User Acceptance Testing (UAT) and documentation of test cases.
  • Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration, and Scheduling.
  • Conducted product presentation to the clients at both onsite and offshore. In-depth project management experience working wif clients, business partners, and end users.
  • Solid background in strategic business analysis, change management, and risk assessment. Excellent communication, presentation, and analytical skills.

TECHNICAL SKILLS:

PeopleSoft HCM: Workforce administration, Benefits and Ben Admin.

Operating Systems: MS SQL Server, Windows 95/98/2K/XP, DB2

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Workday Consultant - Support

Responsibilities:

  • Planning for Workday 19 and 20 updates. Work through "what's new" file from Workday, identify security and business process concerns, prepare change management materials, and facilitate /communication to the global human resources team.
  • Day to day support of Workday HCM, Security, Compensation and Reporting issues.
  • Designed and developed variety of Custom Report (Advanced, Matrix and nBox) using WorkdayReport Writer.
  • Supported the Release and Testing Manager in the execution of Workday testing processes.
  • Working knowledge on custom integrations wif third party applications using Workday Cloud Connect and Enterprise Interface Builder (EIB).
  • Developed Functional Design Documents, Configuration Workbooks, User Acceptance Testing Scenarios and documents.
  • Designing business flow diagrams and processes for the client which included processes inCompensation,Staffing, Benefits, Job Management and rmation.
  • Works wif cross-functional project teams to ensure solutions are delivered to customers in a timely manner
  • Coordinates wif management to determine project and task resource assessment, sizing, prioritization and timelines

Confidential

PeopleSoft Sr. Functional Analyst

Responsibilities:

  • Responsible for team management and working wif project manager to ensure project success
  • Gather parts of the requirements and worked through creating new versions of the functional requirement documents (FRD)
  • Assist in building a Business Process Model (BPM) like As-is and To-Be structure using MS Visio
  • Act as the main focal point wif the business users to define the business processes and functional requirements for new location rollouts
  • Produce AIM documents for requirements, analysis, design, testing, configuration and application security
  • Configure various HR modules such as Workforce administration, Benefits, Ben Admin and NA Payroll.
  • Co-ordinate wif the Offshore Development for customizations and reporting. Provide guidance on approach for customizations, providing alternates such as using standard functionality, wherever possible
  • Design and co-ordinate Test Planning and Test Design wif offshore Testing Team and the Business Users
  • Lead User Acceptance Testing, coordinating closely wif Business across HQ, Duty Stations and Field offices worldwide; Provide to Business Users on relevant functionality
  • Create Wire frames to provide visual to developers and users before development. The project was user interface driven design (UIDD) developed using UML diagrams
  • Work closely wif Business to provide a robust deployment plan. Create Deployment Templates to facilitate global rollout in a reliable manner;
  • Ensure that standards for business rules integrate wif model driven architectures and complement the capabilities of UML and related Business Process and Rule/Web standards
  • Implement complex business rules like Combo Rules, subtotals on Business Unit level, grand totals, error handling procedures
  • Perform Stakeholder Analysis to identify key players for project success and participated in Stakeholder Management to communicate TEMPeffectively wif the right stakeholders
  • Present Block diagrams, Test plans and new requirements using MS - Power point
  • Use MS Report Builder to create Ad hoc reports; mainly contained end customer’s personal and policy information
  • Responsible for all project documentation, assisted in development of materials for new technology and process improvements. Helped create ECM for system deployment
  • Experience creating design documentation related to system specifications including user interfaces, security and control, performance requirements and data conversion. Interacted wif designers on Microsoft SharePoint’s limitation on designing the User Interface

Confidential, Somerset, NJ

PeopleSoft Sr. Functional Consultant

Responsibilities:

  • Gathered parts of the requirements and worked through creating new versions of the functional requirement document (FRD). Also created technical requirement document wif the halp of developers and architects as well as prioritized functionality wifin the limited time-frame and personnel constraints
  • Continually review the validity of the project and recommending continuation or cessation, as appropriate, to Steering Committee
  • Manage the design & transition for process & solution support activities
  • Review and directed all phases of Quality Assurance Tasks including Developing Test Plans, Test Scripts, and Test Strategy as well as analyzed test results, reports and communicated them among team members
  • Perform Stakeholder Analysis to identify key players for project success and participated in Stakeholder Management to communicate TEMPeffectively wif the right stakeholders
  • Present Block diagrams, Test plans and new requirements using MS - Power point
  • Use MS Report Builder to create Ad hoc reports; mainly contained end customer’s personal and policy information
  • Liaise wif Project Steering Committee for PMO requirements, and worked directly wif compliance/privacy lead, and service management lead, to ensure all requirements are met
  • Run the go/ no-go checklist review on behalf of the project sponsor, and in liaison wif Program Manager
  • Responsible for all project documentation, assisted in development of materials for new technology and process improvements. Helped create ECM for system deployment
  • Supporting the Content and Development of the material along wif user
  • Conducting User and supporting Users Post Go Live. Walk-through of the design wif the technical consultant and QA resolving queries regarding functionality of any object
  • Project Management activities included:
  • Overall integrated milestone plan, stream project plans, resource plan
  • Risk and Issue Management
  • Day-to-day direction & management for Technical, Testing & Compliance Leads and Application Analysts

Confidential, Richmond, VA

PeopleSoft Analyst

Responsibilities:

  • Designed functional specification documents for various HCM module; teamed wif developers to produce technical documentation
  • Development of a working prototype and demonstrating it for Client Process Owners
  • Conducting Fit-Gap Sessions wif users and suggesting alternative solutions and bolt-on wherever required
  • Experience in rules setup for various PeopleSoft HCM modules
  • Conducting User and supporting Users Post Go Live
  • Creating the Functional design for the bolt-on and alternative solutions
  • Knowledge of Data Conversion Process Design Methodology using OLTP and OLAP approaches/systems
  • Walk-through of the design wif the technical consultant and resolving queries regarding functionality of any object
  • Utilized business and technical tools to develop business, financial, and system requirements analysis wif supporting variance reports, current and target business process flows, traceability matrices using Requisite Pro, and front-end prototypes.
  • Responsible for continuous process improvement and for identifying and maintaining a clear and measurable Development Process that is deployable throughout the enterprise using RUP.
  • Developed prototype of new information processing application. Facilitated collection of requirements from system users and preparation of business requirement documents using Rational RequisitePro that provided appropriate scope of work for technical team to develop prototype and overall system.

Confidential, Detroit, MI

PeopleSoft Analyst

Responsibilities:

  • Delivered all project components including: solution design, build, test and deployment into production
  • Assisted in building a Business Process Model (BPM) like as-is and To-be structure using Case wise corporate modeler suite
  • Created Wire frames to provide visual to developers and users before development. The project was user interface driven design (UIDD) developed using UML diagrams
  • Ensured that standards for business rules integrate wif model driven architectures and complement the capabilities of UML and related Business Process and Rule/Web standards
  • Delivered a solution that meets compliance requirements
  • Responsible for ensuring business benefit is delivered in conjunction wif the Business Project Manager. Managed the team members ensuring that the requirements of all project stages are met and demonstrating the leadership values and behaviors
  • Continually reviewed the validity of the project and recommending continuation or cessation, as appropriate, to Steering Committee
  • Interacted directly wif Project Manager and and was responsible for managing the deliverables and deadlines
  • Managed the design & transition for process & solution support activities
  • Liaised wif Project Steering Committee for PMO requirements, and worked directly wif compliance/privacy lead, and service management lead, to ensure all requirements are met
  • Ran the go/ no-go checklist review on behalf of the project sponsor, and in liaison wif Program Manager

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