SUMMARY:

• Over 7 years of Industrial Experience as a Business Analyst, proficient in developing business processes and system solutions for Insurance/Banking/Retails domains.
• Strong noledge of SDLC methodologies and project life cycle and well versed wif industry standards and software methodologies such as Waterfall, Agile, RUP and CMM standards.
• Experience in writing queries/scripts for data analysis and QA report testing.
• Strong Knowledge of UML, RUP, Rational Suite including Rational Rose, RequisitePro etc.
• Proficient in creating Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams, Business Intelligence Tools etc.
• Extensive experience in gathering Business and Functional Requirements, developing Project Plan, Business Requirement document, Functional specification document, communication plan, Use Cases, Test Plans, Test Scripts, conducting Gap Analysis and Impact Analysis, preparing manuals and Knowledge Transfer manuals.
• Experience in Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, cost/benefit analysis and risk analysis.
• Extensive experience wif process modeling using UML, flow charts, task diagrams, sequence, activity diagrams and use cases.
• Strong noledge and working experience of industry standards such as Six Sigma, CMMI, and ISO 9000, SDLC, DMAIC, IIBA, BABOK and PMBOK.
• Experience in conducting GAP analysis, SWOT analysis, Risk analysis, Mitigation plan and Impact analysis.
• Experience in conducting JAD sessions and requirements review meetings wif all functional groups and participation in all industry events.
• Documentation of teh Test Plans, Test Cases, Test Scripts, Test Procedures based on teh Design Document and User Requirement Document.
• Excellent noledge in Software Quality Assurance (SQA), TEMPeffective software quality control, SQA functions and in developing test cases, test plans, tests strategies wif TEMPeffective Content Management skills.
• Experience in Requirements Traceability Matrix (RTM).
• Excellent exposure to SQL and database querying including FACETS.
• Good noledge of Business Process Modeling and Business Re - Engineering.
• Strong technical noledge in Oracle 10g and SQL SERVER 2005/2008.
• Excellent Communication, Presentation and Management skills wif experience in conflict resolution, creative problem solving techniques and working in a challenging environment.

TECHNICAL SKILLS:

Methodologies: RUP, SDLC, RAD, Waterfall, Agile, SCRUM Methodology

Testing Tools: Rational Enterprise Suite, Test Director, WinRunner, LoadRunner

Change Management Tools: Rational Clear Quest, Test Director.

Business Modeling Tools: UML, Rational Rose, MS Visio

Version Control Systems: Rational Clear Case.

Project Management: MS Office Suite, MS Project, Clarity

Databases: Oracle 10g, MS SQL Server 2005/2008, MS-Access.

Requirement Analysts: Rational Requisite Pro, Quality Center,, Telelogic, DOORS

Operating Systems: MS-DOS, Linux, Unix, Windows (2000, NT, XP, VISTA)

Other Tools: SPSS, Test Director, Win runner, Hyperion

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, CA

Senior Business/Functional Analyst

Responsibilities:

• Conducted JAD sessions to discuss teh impact analysis.
• Interviewed Users (SME's) to gather teh requirements.
• Interacted wif Developers to halp them understand teh requirements.
• Developed various UTP documents for each and every defect raised by teh business users and solved by teh developers.
• Participated in various UTP sessions wif teh business users.
• Helped developers in Unit Testing their features to support development.
• Updated Quality Center by interacting wif teh users and testing teh defects.
• Facilitated collection of User Requirements and Business Requirements to create teh Business Requirement Documentation, using MS Word and MS Visio dat provided appropriate scope of work for technical team to develop prototype and overall system.
• Manage Requirement using Requirement Traceability Matrix (RTM).
• Involved in Risk-Management Process, whereby identified critical areas of business risk and modified teh business process to reduce teh same.
• Reported progress against Development/Action Plan routinely to teh Program Manager wif recommendations for corrective actions, where necessary.
• Wrote test cases and test plans as per teh test strategies defined in teh project for teh related and assigned scripts along wif teh testing team guidelines in Quality center.
• Extracted data from Oracle database for analysis using SQL.
• Participated in Joint Requirement Planning (JRP) sessions wif Stakeholders, Subject Matter Experts (SME’s), and Joint Application Development (JAD) sessions wif IT group.
• Schedule periodic review sessions wif department team members to assess progress and propose tactics in development.
• Documented, reviewed, and verified testing procedures for compliance to Interface Quality Assurance and Development standards and policies

Environment: MS Office, Quality Center, Oracle 10g, Toad, MS Project, MS Visio, XML and Rational Clear Quest, Rational Requisite Pro, Clear Case, Windows XP/Vista/7.

Confidential, Denver, CO

Senior Business/Systems Analyst

Responsibilities:

• Responsible for gathering requirements and improvements to teh TO-BE model by conducting gap analysis and evaluating teh AS-IS model.
• Developed Customer Requirement Specification document, Use case document, Process Flows, Sequence Diagrams and Activity Diagrams elaborating teh new process and architecture.
• Worked closely wif PMO Group in defining timelines and schedules of teh project. Also developed Project Plan (Gantt Chart) and Time line diagrams based on teh SDM Standards (Solution Delivery Methodology).
• Conducted JAD Sessions wif developers to identify teh requirements and workflow processes.
• Worked directly wif technical IT Staff such as developers, application architect, data architect to ensure teh compatibility between teh AS-IS and TO-BE models.
• Accountable for documenting and depicting system level interactions between 'Quoting' and other external applications which include XML's, web services and stored procedures.
• Was also responsible for analyzing teh database to ensure all teh tables contain teh data elements used by teh application.
• Also participated in documenting and tracking of teh change requests anddefects(Production issues) dat were generated for teh AS-IS model utilizing teh Clear Quest application.
• Responsible for ensuring teh "Business Rules" set forth by teh business to be documented and analyzed before teh implementation.
• Helped teh project follow standards to try reaching targets such as Six Sigma (SIPOC) and ISO standards.
• Captured data level, application level and business process level interactions according to teh service oriented architecture (SOA)
• Conducted research on how teh future business needs will impact teh TO-BE model and presented to teh whole team.
• Also played a main role in Unit Testing phase by tracking teh bugs using HP Quality Center.

Environment: MS Word, MS Visio, MS Project, SQL Server 2005, Clear Quest, Quality Center, RAD, Toad, MS Excel

Confidential, Charlotte, CA

Business Analyst

Responsibilities:

• Acted as a liaison between stakeholders: system users, clients and managers, who has a business problem, and software development team to gather requirements.
• Involved in all phases of teh Iterative approach of teh SDLC from Inception to Transition.
• Performed teh requirements gathering activity in a structured ways by applying context free questions, Interview business area experts asking detailed questions, and surveys.
• Recorded teh requirements in Vision Documents and Software Requirement Specifications (SRS) using RequisitePro.
• TEMPEffectively used Rational Rose for designing use case scenarios and work flows for documenting teh requirements.
• Draw Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio.
• Conducted Joint Application Development (JAD) sessions for Requirement analysis, risk analysis, feasibility studies to identify business critical and high-risk
• Created relational databases using DDL SQL, tan retrieved, inserted, updated, deleted teh data in relational database tables by SQL Queries using DML SQL for database verification.
• Identified potential Gaps and suggested Data Definition Changes of teh application.
• Created discrete architecture and mappings to maintain teh integrity of teh Data Warehouse in relation to changing operational transactional source systems.
• Worked in teh performance tuning of teh SQL queries, procedures and processes.
• Provided a complete documentation of teh entire process involved for future .
• Worked on Mercury Test director/ HP Quality Centre to create initial Test plan and Test cases for acceptance test to provide teh minimum requirements validation for teh business process.
• Worked closely wif UAT personnel to both ensure dat their needs are met, and to provide sufficient understanding for teh UAT test teams to own teh automated system by teh end of teh project.

Environment: Rational Rose, RequisitePro, RUP, NT, VC++, SQL (Oracle 9i and 10g), HP-UX 10.2, PRO C, PC/DCE, Test Director/Quality Centre, PVCS, HP QTP.

Confidential

Business Analyst

Responsibilities:

• Involved in all phases of teh Iterative approach of teh SDLC from Inception to Transition. TEMPEffectively implemented Business Requirements gathering by using RUP.
• Performed teh requirements gathering activity in a structured ways by applying context free questions, Interview business area experts asking detailed questions, and surveys.
• Recorded teh requirements in Vision Documents and Software Requirement Specifications (SRS) using RequisitePro.
• Draw Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio.
• Conducted Joint Application Development (JAD) sessions for Requirement analysis, risk analysis, feasibility studies to identify business critical and high-risk areas of teh application.
• Identified potential gaps and suggested data definition changes, data flow changes.
• Worked wif teh Data Warehouse development team to identify business objects and their attributes and relationships.
• Assisted wif users to generate DDLs to resize tables and indexes.
• Actively participated in teh pre-testing dat included review of teh requirement documents, studying teh Use Cases for developing test plans and collection of test data and installation/configuration of teh required Rational tools.
• Used SQL for validating and verification of data structure. Generated reports using complex joins, sub-queries and aggregate functions.
• Executed test cases manually. Compared and analyzed actual wif expected results and reported all deviations to teh appropriate individual(s) for resolution.
• Performed UAT of teh application by creating and running demo versions of teh application wif teh prospective users.
• Performed walkthrough wif teh development team and system analyst and incorporated modifications in teh original test plan before proceeding wif teh automated testing.
• Created requirements in RequisitePro as per testing requirements in teh Master test plan and associated them wif corresponding tests.
• Maintained detailed documentation for future .

Environment: Rational Rose, RequisitePro, Rational Test Suite, RUP, Oracle 10g, MS Access, Excel, Windows 2000.