SUMMARY

• Seasoned Business Requirement Analyst/Data Analyst with over 8 years of experience, supporting product teams and business processes across all stages of SDLC, leveraging my experience and collaborative personality to drive highly complex business and data quality initiatives.

TECHNICAL SKILLS

Languages: C, C++, .Net (ASP .NET, VB.NET)

Operating Systems: Windows

Databases: MS SQL, Oracle

Reports: SSRS, Crystal Reports

Web Development: HTML, XHTML, ASP.NET, XML, Javascript, Microsoft Visual Studio.NET

Other Tools: Visual Source Safe Test Manager, Team Foundation Server, BPMN 2.0, VersionOne, Sharepoint.

PROFESSIONAL EXPERIENCE

Confidential, Bethesda, MD

System/BA Analyst

Responsibilities:

• Participate in all phases of the software development lifecycle.
• Participate in Requirements Review sessions with business and technical teams.
• Developed User Stories for various modules of RCDC system.
• Develop other supporting documentation such as sources to target mapping documents, use cases, business logic flows, and process flows.
• Provide support to resolve end user issues, identifying, researching, and analyzing the issues to develop solutions and resolve recurring issues.
• Serve as a liaison to Business and IT teams.
• Write requirements for the development team to correct issues.
• Analyze business requirements and perform current/target/gap analysis.
• Responsible for communicating to and educating end users on the product functionality.
• Perform research of key operational data to enable efficiencies and ensure overall data quality.
• Participated in Test session and conducted UAT testing with the end users on various modules of RCDC system.
• Participating in Quality Assurance reviews of the architecture, design, test artifacts and assisting in project planning
• Involved in Tier - 2 production support.

Confidential, Bowie, MD

System/BA Analyst

Responsibilities:

• Participate in all Phases of software developmentlife cycle.
• Participate in requirement review sessions with business and technical teams.
• Develop other supporting documentation such as sources to target mapping documents, user cases, business logic flows, process flows.
• Provide support to end user issues, identifying, researching, and analyzing the issues In order to develop solutions and resolve recurring issues.
• Serves as a liaison b/w Business; IT teams.
• Write requirements for the development team to correct issues.
• Created Data dictionary document for a Business intelligence dashboard product.
• Created user guide for all the product dashboards.
• Involved in designing the dashboard for various products.
• Analyze business requirements and perform current/target/gap analysis.
• Responsible for communicating to and educating end user on the product functionality.
• Perform Research of key operational data to enableefficiencyand ensure overall data quality.
• All other task that are assigned.

Confidential, Reston, VA

Business Requirement Analyst/System Analyst

Responsibilities:

• Managed the product development life-cycle from strategic planning to tactical activities for ACR’s Radiology Curriculum Management System (RCMS)
• Supported a cloud-based enterprise Content management solution designed to support the complete education life-cycle of radiologists through the collection, storage, organization, presentation, and distribution of radiology curriculum in a standardized format.
• Involved in product development life-cycle including design, development and QA Testing of custom web based user interface systems and Image processing components.
• Worked closely with Product development team, Graphic designers, Testers to develop requirements on various web based user interface products.
• Involved in defining Project plan and roadmaps for a project.
• Performed Gap Analysis of Liver Imaging Data System (LiRADS) to accommodate existing Data System Interface.
• Implemented new enhancements to LiRADS Data entry wizard.
• Conducted Data Migration for LiRADS data system Interface to existing interface.
• Involved in gathering requirements from multiple stakeholders and defined LOE for various web based user interface products.
• Collaborated with multiple product owners and conducted JAD sessions for requirement gathering and drafting User Stories for multiple data entry wizards.
• Managed and monitored the Product Backlog of development tasks in VersionOne and project timelines as part of the Agile Methodology for software development.
• Coordinated multiple User Acceptance Testing initiatives, and participated in post-production Quality assurance reviews to retest, reassess metadata, and update required documents when necessary.
• Involved in translating business requirements into testing scenarios for various existing and new products.
• Performed training sessions for business users, and created user and administrator guides.
• Conducted reverse engineering on GUI of a product for functional documentation.
• Often participated in production support as needed for multiple developed products.

Environment: .NET 4.0, SQL Server 2008 R2, HTML, XML, Axure, Illustrator, Java Script, VersionOne, JIRA, MS Visio, MS Office Suite 2010, Team Foundation Server, Test Manager, Agile Methodology

Confidential, Bowie, MD

Business Requirement Analyst/Data Analyst, Enterprise Applications

Responsibilities:

• Responsible for requirement definition for multiple automation efforts by conducting interviews, user meetings, JAD sessions, and requirement definition sessions.
• Supported the implementation of Data Governance and Enterprise Architecture initiatives
• Performed Gap Analysis pertaining to conversion to accommodate the ICD-10-CM and ICD-10-PCS code sets.
• Involved in developing project plans for enterprise wide projects.
• Developed Requirement Traceability Matrix for each project assigned to and conducted Test Readiness Sessions with other business analysts in the team to ensure all requirements are mapped.
• Analyzed the incumbent data model and loading processes.
• Involved in definition and implementation of a new unified data model and loading strategy for claims and enrollment data.
• Conducted data migration mapping workshops and involved in defining data migration strategy
• Participated in source data analysis and worked on closing the gaps between new data attributes against the current supported data.
• Responsible for writing data validation rules and transformation logic.
• Developed Use cases, Use case models, Activity models, sequence diagrams and other UMLs to better understand the functioning and desirability of the application.
• Delivered Business Process Flow in BPMN to facilitate and business transactions between Confidential and Vendors.
• Collaborated with multiple product owners, subject matter experts, and IT Development and Operations teams to develop process flows and data flow diagrams; Utilizing TFS, Visio, and other tools to formally document requirements and test cases.
• Managed the Product Backlog of development tasks and project timelines as part of the agile methodology for software development.
• Performed training sessions for business users, and created user and administrator guides.
• Worked with business stakeholders to collect business, reporting, security, and service level requirements and documented them in Business Requirement Documents to halp facilitate an understanding of the business processes.
• Coordinated cross functionally with appropriate IT Operations teams to ensure completion of Matrix on a weekly basis.
• Participated in Tier 2 productions support to resolve operational issues on a daily basis.
• Analyzed large data sets to develop operational metrics to produce high level graphical representations and reports to allow for successful executive briefings.
• Participated in organization-wide initiatives to adopt ITIL best practices and formalize service offerings in business and technical service catalogs.
• Utilize Transact SQL to manipulate data in a highly transactional production environment while coordinating efforts with Confidential ’s change control process and adhering to strict security and audit requirements.
• Coordinated multiple user acceptance testing initiatives, and participated in post-production reviews to retest, reassess metadata, and update required documents when necessary.

Environment: .NET 4.0, SQL Server 2008 R2, HTML, XML,BPMN, Java Script, JIRA, OTRS, MS Visio, MS Office Suite 2007, Team Foundation Server, Test Manager, Agile Methodology.

Confidential, Washington, DC

System Analyst

Responsibilities:

• Involved in Writing Business Requirement document for major Fortune 500 client.
• Created Use-Cases, Sequence, collaboration and Class Diagrams for “Teenage Attitudes and Behaviors Studies” site for Fortune 500 client.
• Coordinated multiple interactions with critical stakeholders-Business SME’s, Program Managers Development leads to define Business Requirements.
• Actively participated in client meetings to meet their requirements.
• Worked on the software development documentation of Triad’s TABS project.
• Worked on creating and testing reports that have moved to the production stage and fixed the bugs in the code which were recognized during testing.
• Created Unit testing templates for the reports.
• Performed User Acceptance Testing for various applications.
• Worked on an application for Century 21 to manage permissions for the tools developed previously.

Environment: ASP.NET, SQL Server 2005, HTML, XML, Java Script, MS Visio, MS Office Suite 2007

Confidential

Junior Analyst

Responsibilities:

• Involved in Gathering requirements, meeting with stakeholders and conducting JAD session for a consignment tracking system that tracks the consignment, container, and cargo at different shipping ports using ASP.NET and SQL Server database at the backend.
• Participated in full SDLC of tracking system and assisted various Developers, Testers in Agile environment.
• Collaborated with Business Product owners and IT Development teams.
• Conducted User Acceptance testing for web pages to a consignment tracking system which can track ship traveling from source and destination
• Conducted training session to the end user for the developed Consignment Tracking system Portal.