SUMMARY:

• Technical Program manager and Product Engineering manager with ten years of experience in providing business solutions, launching disruptive products and implementing product strategies in teh technology industry.
• Proven proficiency in handling hybrid roles for accomplishing multiple projects dat developed and launched 100% customer centric products. Successful track record in providing product solutions and business consulting services for leaders in technology industry like Apple, Microsoft and Adidas.
• Successfully managed and launched three SaaS products, by driving teh complete product life cycle, starting with Market Research & Analysis, Product & Business Requirements, and Product development to launch.
• Managed teh brainstorming ideation process to develop teh end product concept. Developed and designed teh product roadmap, analyzed teh technology features of teh end product to meet teh customer business needs.
• Liaised cross functional teams and managed teh execution of product development, product testing. Supported teh post - sales support and implemented go-to-market strategic plans for generating business growth.
• Experience in improving teh existing products by acting upon teh customer feedback. Successful in deriving customer centric products to increase teh business value and deliver high customer satisfaction levels.
• Experienced and niche in driving programs involving product management, program management and technology consulting. Highly experienced in delivering customer centric products. Defined product roadmap and created product backlog liaising with product owners, key business partners and stakeholders.
• Generated a record increase in revenue to 27.45% by implementing new reporting solutions, improving teh project execution and reducing operating costs by 18.9%.
• Recent MBA, with Specialization in Entrepreneurship & New Business Growth and minors in Product Innovation & Project management.
• Accelerated growth with four promotions from a software developer to Sr. Business technology consultant to product manager by single employer, Infosys ltd.
• Received teh “Most Valuable Player of teh year” 2011&2013, and “Customer Delight Champion of teh Quarter” for Q2 in ; received teh “Champion of teh Quarter” for Q4” in ;
• Secured a $1.2M USD revenue-generating project from Microsoft to Infosys.

TECHNICAL SKILLS:

• SAP Basis, SAP XI, SAP Business Objects
• Microsoft CRS, Tibco BW, Tibco Administrator
• CATMan, Tool & Retail PECMan Tool, Cloud Computing
• Microsoft Azure ( MS Azure).Expertise
• Product Management Business Technology Consulting Report Analytics Project Management
• Strategic Planning and Execution New product launch Product design and Reengineering
• Change Management Software release planning Market Research & Analysis
• Microsoft Azure VMWare Resource Allocation SDLC & Agile methodology

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Managed teh Product development throughout teh SDLC based on agile development - Scrum methodology.
• Responsible for scope management, designing test plans and project charter.
• Develop project management plan to ensure timely and schedule delivery of teh project according to PMI best practices to manage teh project lifecycle process.
• Responsible for communication and be teh liaison between developers and stakeholders.
• Managed allocated budget, resources and change requests through change request management sessions.
• Managed requirements gathering processes as well as requirements elicitation meetings with stakeholders,
• Generated teh Program and project charter, project management plans, supported scope and cost management plan, risk management plan. Prepared Functional Requirements Document (FRD) and proposals
• Helped in preparing day-to-day plan of work for team members. Designed test scripts for QA team.
• Ensured project progress is in line with requirements and project objectives
• Worked closely with teh branding team for interface design requirements for teh development team

Confidential

Technical Program Manager/Sr. Product Manager

Responsibilities:

• Produced quality functional requirements and analysis/design specifications.
• Led brainstorming sessions for finalizing teh conception of new products and delivery roadmaps.
• Conduct teh market research and liaised with internal managers, partners, and business customers to finalize teh market need and market competition.
• Track and conduct market technology trends analysis and identify new technology features to meet customers new business needs. Evaluate and identify new market opportunities, projections, targeting and support development of business cases. Responsible for managing teh full product delivery to all Microsoft partners.
• Managed windows Azure subscriptions and designed cloud-optimized MS Azure platforms.
• Developed teh cloud services platform for partners to integrate windows azure virtual networks.
• Developed teh Azure environment platform for teh product development and product quality testing.
• Created and built teh windows Azure VM’s agents for identifying security and enabling administration secured VM instances. Built multiplatform cloud applications for reducing costs and increasing speed.
• Built a fully functional demo Partner Digital Distribution product using SharePoint, Windows Azure and MS CatMan and MS PacMan.
• Managed execution of product customizations and implemented defect removal process for existing products.
• Identified technology gaps and added features to increase business productivity and customer satisfaction.
• Responsible for product change management and conducted change request management sessions.
• Support and educate teh sales teams in business presentations for technology product conferences, marketing campaigns, technology seminars and business contracts.
• Managed teh user experience standards and responsible for successful delivery of high quality user experience.
• Provided direction, developed materials and led sessions for sales teams to successfully execute teh designed go to market strategy plan. Supported sales team for developing campaigns.
• Conducted for business development managers to understand teh technical benefits of teh products.
• Acted as Product Owner in sprints and facilitated design walk-throughs
• Established and facilitated collaborative and long-term relationship with sponsors, partners and customers.
• Conducted presentations for technology and support sales managers in documenting customer pitch.
• Managed teh product life cycle and ensured scheduled delivery within teh allocated budget.
• Evaluated customer feedback in teh new market and incorporated customizations according to business needs.

Confidential

Sr. Program Manager

Responsibilities:

• Liaison between Walmart product management team and internal software testing team.
• Gatheird product requirements, managed customizations and responsible for bridging teh gap between Infosys teams and customer management team (Walmart).
• Identified minor and major requirements changes and developed change management proposals.
• Conducted review meetings to identify defects in “My Money center” portal and suggested improvements to customer through product review meetings.
• Managed changes on codes to fix defects, planned tests on teh system and approved updated code deployment.
• Managed and implemented iterative requirements testing process
• Responsible for to ensuring teh quality and integrity of teh product for delivering teh set standards and customer satisfaction. Maintained efficient client communication and conducted review meetings

Confidential

Technical Program Manager/Product Manager

Responsibilities:

• Provided innovative solutions to technology problems by implementing new product solutions and improved existing landscapes while cutting operating costs.
• Participated in teh definition of teh new technology needs to apply emerging technologies to teh existing operations and established priorities and strategies.
• Led innovation team for problem management, including cross-departmental involvements
• Created and automated new reporting solution to cut costs by 18.9% and increased project efficiency.
• Managed and approved customer Request for Change - RFCs.
• Led and participated in teh development and testing processes throughout teh development life cycle, ensuring conceptual completeness of technical solutions
• Managed teh datacenter and implemented teh changes in teh datacenter environment with proper approval from teh client and acted as a liaison between internal management and teh Apple management team.
• Implemented industry best practices for teh effective usage of resources and meeting teh project deadlines.
• Provided guidance to senior level executives and engineering guidance to consultants and administrators

Confidential

Product/Business Requirements Consultant

Responsibilities:

• Developed teh billing dashboards for Microsoft delivery management team and developed teh billing reports.
• Secured a revenue generating project from Microsoft; Recognized by teh client for developing interactive dashboards to retrieve critical business data.
• Developed reports for supporting consultants in process improvements by performing analytical analysis for developing insights and identifying future areas of improvement.
• Validate teh Microsoft Change Solutions Library (MCSL), and generate new transitions content.
• Created dashboards used by Microsoft information technology team for billing analysis; assisted teh delivery managers in understanding teh cluster performance reports.
• Responsible for generating teh quarterly and monthly business review reports and analysis
• Performed analyses on requirements and maintained traceability matrix.

Confidential

Software Developer Engineer

Responsibilities:

• Mapped teh data connection between Tibco business works and Tibco administrators.
• Formulated and organized functional requirements, developed UML diagrams and use-cases.
• Responsible for fixing teh Tibco administrator defect log and maintain teh health of production servers.
• Update teh Project document library and generate teh noledge transfer documents.
• Handled teh Tibco Cloud server Up/Down times and migration of teh project from Tibco to SAP XI.
• Responsible for approving teh developers DART and handling IPM+.

Confidential

Software Web Application Engineer

Responsibilities:

• Developed new online solutions to enhance and improve an already existing application
• Created use-cases and test-plans.
• Provided Website solutions for production problems and implemented teh changes and updated solutions.
• Tested teh existing web portal and implemented teh code fixes.