SUMMARY:

• 14 years of IT experience in Quality Assurance for Web based applications using Manual and Automated testing tools.
• Software Testing Life Cycle (STLC) experiences include QA Test Planning, Test Analysis, Test Design, Construction & Verification, Testing Cycles, Final Testing, and Pre and post Implementation.
• Plan, Design, Build and Maintain Complex Test Automation Frameworks (Data driven, Keyword, Hybrid).
• Expert on HP QTP Automation Using VB Script and Descriptive Programming.
• Test Center of Excellence: Managing Test Center of Excellence Practice across teh Global (USA, Singapore, and India) wif a team size of 120 in total across teh Global.
• Automation Center of Excellence: ACOE is subset of Test Center of excellence. Started Automation factory across teh LOBs ’in Citi for QA Practice.
• Account Management: Managing portfolio strength of $10 Million dollars Involved in handling a team of 120 under global delivery model.
• Involved in coming up wif Test metrics(Test case Preparation, Execution, Defect Leakage, Reusability metrics along wif Automation metrics) and deriving tangible benefits to large volume customers.
• Testing Types: Experience in System & Functional Testing, Regression Testing, User Acceptance Testing, Performance Testing, GUI Testing, Unit and Integration Testing, Data Driven, Keyword driven Testing
• Analysis: Proficient in analyzing Business Requirements, Functional Requirement specification, Design Documents, Use Case Specifications, Requirements Traceability Matrix and performing Gap Analysis and Impact Analysis.
• Test Design: Extensive experience in drafting Test Flows, QA Test Plans, QA Test Strategies, QA Scenarios, Test Scripts, Test Specifications, QA Test Procedures, Test cases & QA Status Reports
• Test Management tools: Used Test Link, HP Quality Center and Business Process Testing for management of QA test plan, test design, test execution and defect log phase. Rational Quality Manager for management of STLC including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Defect Tracking Tools: Efficiently performed Defect Tracking using tools like HP Quality Center, JIRA.
• SDLC Methodologies: Waterfall & Agile Software Development (Scrum)
• Involved in Black box Testing, Integration Testing, Functional Testing, Regression Testing, System testing and Browser Compatibility Testing.
• Hands on Quality Analyst wif strong focus on Documentation, Communication, Process and Constant Improvements.
• Self - motivated, Positive orientation towards expanding present knowledge base, Good team spirit and willing to accept challenging assignments, strong analytical, interpersonal and communication skills.
• Won teh Customer excellence and three s in a row for effectively transitioning and maintaining teh study state from T&M to Managed services for teh three complex platforms.
• Involved in Defects Resolution Meetings
• Constantly working towards developing skills in teh latest emerging technologies and exploring opportunities that suit best for teh individual’s strengths and teh Enterprise

TECHNICAL SKILLS:

Core skills: Black Box Testing, Automation Testing, Oracle

Automation Testing Tool: Selenium, QTP 11.5, QTP 11, QTP 9.1, Win Runner 7.6

Test Management Tool: ALM 11, Quality Center 11, Test Director 8.0, Mantis

Languages: C, VB

RDBMS: Oracle 8, MS Access, SQL Server 2000, Sybase

Web Technology: HTML

Operating Systems: WINDOWS 98/200/NT

Version Control tool: Visual Source Safe 6.0

PROFESSIONAL EXPERIENCE:

Confidential, Denver-Co

Senior Manager-QEA

Responsibilities:

• One of teh key players in teh establishment of Testing Center of Excellence (TCoE) and Managed Functional/Automation team (Onsite & offshore).
• Established QA team, Policies and Procedures.
• Projects planning and Budget Estimation of QA team for teh following year.
• Adopted teh Automation frameworks and maintained Central Testing team (ACOE) for all testing activities across teh group; architected automation framework for teh Consumer Web Framework applications using Selenium Webdriver, CRAFT framework(Cognizant Reusable Automation Framework for Test)
• Implemented Automation which reduced teh regression test cycles significantly by at least 50% and yielded maximum ROI.
• Adapted Agile methodologies to ensure highest quality web page development wif quick turn-around time.
• Responsible for generating all teh Service Catalogs, Process Manuals, TCoE Checklists, Test Strategies and best practices during teh TCoE Design phases
• Implemented custom Out-of-box solutions for various application teams to handle extremely complex automation projects.
• Collaborated wif business to ensure UAT testing is met to expectations.
• Introduced Business Requirements reviews, Code reviews, Test cases review meetings to make sure a complete and exhaustive testing process is followed.
• Preparing Test Strategy and Test plans for testing.
• Established several best practices, test methodologies and strategies in large functional testing projects. Implemented several processes to improve teh communication between teh teams geographically located.
• Driving execution of test plans and test scripts based on planned project schedules and in accordance wif QA methodology and Risk Management.
• Conducted Proof of Concepts (POCs) on Automation.
• Proactively escalating issues to teh Director of Web Technologies and Principal Architect; alerts teh stakeholders/ project team on potential impact to test schedule.
• Provide timely and accurate status defect information and appropriate functional and automation metrics to facilitate QA reporting.
• Develops and sustains appropriate relationship wif peers and other project team members.
• Provide daily, Program status reports to teh management wif Appropriate RAG Status, Risks and mitigation plans.
• Status Reporting and attending SCRUM calls/Stand ups on a daily basis.

Confidential -Richmond VA

Manager - Quality Assurance.

Responsibilities:

• Participated in teh establishment of Testing Center of Excellence (TCoE).
• Developed Test Strategy for teh web applications.
• Built and managed overall Test process according to teh Agile methodology
• Lead and Managed Functional team of up to 24 members (Onsite & offshore).
• Hire/Manage teh onsite & offshore testing teams, contact various application managers,
• Onboard New Functional/Regression projects, assign teh work and get teh
• Results on time wif teh Application teams and management satisfaction.
• Main job responsibilities include Budget Estimation, Project Planning, Resource Scheduling,Risk Analysis & Mitigation for TCoE Functional projects.
• Design, execute and maintain a Quality Assurance Plans across multiple LOBS, Developed and Deployed QA strategies that align wif overall business KPI’s, SLA’s.
• Control and manage daily test activities. Identify and report project risks on a timely basis.
• Analyzed and designed innovative information workflows leading to tremendous improvement in
• Efficiency to make better informed business decisions resulting in reduction of time to market cycle.
• Successfully coached and mentored several junior resources by working wif them in solving
• Several critical issues both technically and managerially.
• Ensure test procedures/scripts/processes are documented to ensure reusability and compliance
• Wif standards that brings value to teh business.
• Participation in UAT, Production roll out, Post production activities/processes.
• ALM & QC TEMPhas been used for Test Management and Defect tracking.
• Verification testing in production to make sure teh packages were properly installed on teh Intended VDI's and on teh new upgraded infrastructure and VMware images.
• Managed complex platform and programs using open source automation tool Selenium

Environment: Windows XP, QTP 11.5, Quality Center 11, C#, asp.net, CICS, JCL, DB2, VSAM, File Aid, QMF/SPUFI, Web Methods, SQL Server, Clarity.

Confidential

QA- Process Manager

Responsibilities:

• Coordinated wif BSA, Tech Lead, Dev team’s for gathering functional/performance test requirements and functional/Performance Test Strategy preparation
• Prepared & reviewed teh test artifacts which include manual, automated & performance test scripts.
• Performed Smoke, GUI, functional, Security & Regression testing.
• Developed & maintained automation test scripts using win runner.
• Preparing teh test plans, trace ability matrix, test matrix
• Analyzing teh use cases and preparing test plans.
• Identifying and prioritizing test cases, analyzing defects, evaluating test coverage.
• Preparing test cases and test data preparation of test data for automation.
• Monitoring teh execution of teh controls of teh software process (assisting teh Test Team Leader)
• Assisting in preparing Defect Metric Report and Manage central repositories as an SQA coordinator.
• Assigned teh tasks to offshore test resources and drive teh team to create teh test scripts, test execution & defect management.
• Prepared & Published Test Metrics, Progress, Case Study & Status reports.

Environment: Windows 2000 Prof, DB2, VB, Oracle9I, XML, VSS, Quality Center, Java, EJB, J2EE, Winrunner, VPN Connectivity(On Citrix server).

Confidential

QA- Senior Software Engineer

Responsibilities:

• Creating and maintaining automated test scripts using QTP 9.1
• Assisting in preparing Defect Metric Report and Manage VSS repositories as an SQA coordinator.
• Reporting defect found during test cycles and Track teh defects and retesting fixed programs.
• Reviewing of executed tests to ensure test coverage completion
• Maintained Traceability between Requirements and Test cases.
• Attended Weekly Status Meetings.
• Interacted wif business analysts for designing and implementation of user cases and test plans.