PROFESSIONAL SUMMARY:

• Over 7 years of experience in gathering business requirements, defining business process flow, system analysis, business process modeling and analysis.
• Experienced in conductingJoint Application Development (JAD)sessions,project meetings, reviews, walkthroughs, and customer interviews.
• Expertise in writing BusinessRequirements Document (BRD), Functional Specification Document (FSD), Non - Functional Specification Document, System Design Specification, Use Cases, screen mockups, and training manuals.
• 7+ years of experience in implementing Waterfall and Iterative Software Development Life Cycle (SDLC) methodologies such as Rational Unified Process (RUP) and Agile.
• Expertise in feasibility requirements analysis, design, construction, testing, implementation, and UML methodology
• Experienced in creating data dictionary having the business definitions of data mapping to map the logical data elements in use cases to physical data elements (record source).
• Skilled in gap analysis using AS-IS and TO-BE business process, SWOT analysis and cost/benefit analysis.
• Proficient at coordinatingvarioustechnical and managerial teamsto develop process and verifying adherence using theRequirements Traceability Matrix(RTM).
• Extensive knowledge ofGAAP,financial accounting,investmentbanking, fixed income products and financial statements.
• Expertise in change request management and developing configuration management documents.
• 7+ years of experience in managing requirements using tools likeRational Requisite Pro, andMicrosoft Project, Pharmacy Projects for project management
• Experienced in developing test plans, cases, scenarios and strategiesas per the business requirements to match the functional requirements and UML diagrams.
• Experienced in SQL queries to extract data from various databases for data analysis and generating reports per the formal specified Subject Matter Experts (SME’s)
• Extensive knowledge of Test Directorto report bugs and automate test scripts usingWin runner, QTP, Load runner.
• Significant experience in conductingUser Acceptance Testing (UAT) verifying performance, reliability and fault tolerance issues.

TECHNICAL SKILLS:

Project Management Tools: Microsoft Office tools namely Project (WBS, PERT, Gantt charts), Visio, Access, Excel, Outlook, Powerpoint.

SDLC/Design Methodologies: Unified Modeling Language, RUP, Agile, RAD and waterfall

Requirements/Document Tools: Rational Requisite-Pro, Rational Clear - Quest

Modeling and Design Tools: Rational Rose, Microsoft Visio.

Testing Tools: Load Runner, Quality Center and Quick Test Pro (QTP).

Languages: Visual Basic, C++, Java/J2EE, VB.Net, ASP.Net, C#, PHP.

Scripting Languages: HTML, XHTML, DHTML, and JavaScript.

Databases: SQL Server, MYSQL, PL/SQL, Oracle9i/10g, Access.

Hardware skills: Basic Hardware Knowledge of Computer System.

Operating System: Microsoft Windows and Mac OS X

PROFESSIONAL EXPERIENCE:

Confidential, TX

Senior Business Analyst

Responsibilities:

• Defining the scope of the project, gathering business requirements, documenting, planning and coordinating its implementation.
• Successfully conducting JAD sessions to gather project requirements and help synchronize the different stakeholders on their objectives in order to provide the developers a clear-cut picture of the project.
• Creating Functional Requirement Specifications (FRS) and Property & Casualty User Requirement Specification (URS) per the business requirements.
• Analyzing Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams using Microsoft Visio according to UML methodology thus defining the Data Process Models.
• Supervising the design and development of a web portal for reporting, analysis and navigation of financial data.
• Leading discussions with vendors to determine the best methodology for different work streams of the project.
• Iterative Software Development Life Cycle (SDLC) methodologies such as Rational Unified Process (RUP) and Agile
• Performing businessimpact analysis of proposed projects, processes and gap analysis for new functionality requirements, as well as prioritizing them based on actual business needs so as to align them with the project roadmap.
• Developing test plans, test cases and test scripts based on the functional specifications.
• Maintaining Test Matrix, Traceability matrix, preparing and maintaining the requirements traceability matrix (RTM), Conducting functional walkthroughs and get sign offs.
• Performing User Acceptance Testing (UAT) sessions, Creating Test scripts, Test plans and Test Scenarios and supervising the development of User Manuals for customers.
• Coordinating and Developing QA activities with team members to support the methodology.

Environment: / Tools: HTML, Windows 2003, 2008, XP, MS Excel, Rational Requisite Pro, Microsoft Visio, MS Project 2007, Visual Studio 2008, .NET.

Confidential, Raleigh, NC

Business Analyst

Responsibilities:

• Worked with business users to define business requirements and analyze the possible technical solutions.
• Assisted in ROI, ROM, and GAP analysis to derive requirements for existing systems enhancements.
• Conducted user interviews, gathered requirements, analyzed, and documented Business requirements based on the analysis of loan processing workflow model.
• Modeled AS IS and TO BE processes using MS Visio.
• Built dashboard for decision making based on past sales trend and market research analysis.
• Analyzed the Business and System Requirements of the Property & Casualty application.
• Designed and developed project document templates based on SDLC methodology.
• Co-authored business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members.
• Software Development Life Cycle (SDLC) methodologies such as Rational Unified Process (RUP) and Agile.
• Assisted testing team in developing Test plans for quality assurance based on functional requirements.
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Developed Use case, Functional, Object diagrams.
• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes
• Acted as a resource in understanding how IS systems carry out business functions and assist in ensuring timely and effective implementation.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• Assisted the PM in performing Risk Assessment, Management, and Mitigation.
• Worked extensively with Mercury Quality Center.
• Worked with the QA team for designing Test Plan and Test Cases for User Acceptance Testing.
• Verified Business Scenarios on new builds to allow extended testing by the QA team.

Environment: / Tools: MS Office 2003, Visio, MS Project, Rational Test Manager, Data Stage, Mercury Quality Center.

Confidential, San Francisco CA

Business Technology Analyst

Responsibilities:

• Hands on experience in working on SAP Installations, Performance Monitoring, Portal, Solution Manager and Basis Administration.
• Involved in projects starting from initial design and implementation to system administration in post go-live phases.
• Gathered experience in SAP implementation projects in energy &resources and the dairy industry.
• System Builds, post installation and maintenance of e-Recruit, C-folders, Supplier Portal, ECC and BI systems.
• Installation of DB2 9.5 Database on AIX system, upgrade of database from 9.5 to 9.7.
• Analyzing defects in the landscape using Mercury tool.
• Daily monitoring of the following production systems: Solution Manager, EP, ECC, BI, PI and Open text.
• TMS Job Monitoring in ECC development and Quality systems.
• Production Portal Monitoring- Performance monitoring and analyzing.
• Maintaining reports for SAP OSS Connections.
• Worked on design and landscape strategy.
• Tech design of RWD uPerform tool.
• Configured and maintained Business Transformation Accelerator (BTA) tool.
• Designed and integrated HP Quality Center tool.
• Developer key requests, software downloads and installations from Service Marketplace.
• Created PoC strategy for TREX, migration from TREX 7.0 to TREX 7.1 on ECC, e-Recruit and Portal systems.
• Methodologies such as Rational Unified Process (RUP) and Agile
• Worked on Timeline strategy design and hardware procurement strategy.
• Configured TMS and transports between different systems.
• Upgraded systems from Netweaver 7.01 to 7.3.
• Interacted with geographically remote teams.
• Excellent communication and interpersonal skills with ability to co-ordinate activities and work in a team environment for the deliverables.

Confidential

Business System Analyst

Responsibilities:

• Researched and documented As-Is processes, defined To-Be processes, identified gaps and impacts to different groups and systems.
• Defined and developed Scope Document and Project Charter. Developed the Requirements Management Plan.
• Gathered user and business requirements through open-ended discussions, prototyping and observation of the compliance department and work environment.
• Documented the user requirements, analyzed & prioritized and converted them as system requirements that must be included while developing the software.
• Interacted with Project Manager, Users, Developers and other resources in understanding the requirements and writing universe, report specifications.
• Conducted iterations and communicated results and milestone achievements to the stakeholders while keeping the developers closely updated on all documented refinements.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product and ensured that the developers were updated.
• Created and maintained a project schedule using MS Project showing all of the deliverables target dates.
• Created and maintained complete development plans that included functional specifications, requirements engineering, Use Case modeling, risk assessment and mitigation, internal and external workflow.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis in MS Project. Documented the deviations from the original specifications.
• Developed strategies with Quality Assurance group to implement Test Cases for User Acceptance Testing (UAT).
• Communicate any final adjustments required based on user feedback, usability or deployment issues to the development/implementation team and provide feasible solutions for the same.
• Helped in creating end user manuals and procedure manuals post testing/deployment.
• Created active risk mitigation and management plan and tracked the same using progress reports in weekly basis.