SUMMARY

• 8+ years of experience as a Business Analyst working in the Software Development Industry - specializing in requirement management, documentation and project coordination.
• In-depth experience in project management, financial management, business administration, information technology applications, software configuration management (SCM), customer service and strategic planning working with Finance, Private Banking, Loan Origination and Mortgage industries.
• Experience in Software Development Life Cycle (SDLC), Agile Software Development, Rational Unified Process (RUP), Data Analysis and Statistical Analysis.
• Experience in writing and maintaining the Requirement Definition Document that included Business Requirements (BRD) and Functional Requirements (FRD).
• Extensive experience in e-commerce and the shopping cart management in the retail industry.
• Expertise in Project Planning, Project Design, creating functional specifications and data flow diagrams.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business and solution requirements.
• Involved in creating and maintaining Test Matrix and Requirements Traceability Matrix and performing GAP analysis.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts. Assist in the development of ad-hoc reports or presentations
• Conducted User Acceptance Testing (UAT). Performing early analysis of existing systems to help define integrations.
• Expert in writing detail system use cases, developing business test cases and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users.
• Good knowledge of SQL queries and PL/SQL procedures.
• Experience in the documentation of specifications, creating step-by step technical and user manuals with illustrations, designing and implementing new processes and technology.
• Extensive experience with Unified Change Management tool using Rational ClearQuest, Configuration Management tool using Rational ClearCase and requirements management solutions using Caliber RM.

TECHNICAL SKILLS

Project methodologies: Rational Unified Process(RUP), Software Development Life Cycle(SDLC), Agile, Waterfall, RAD

Business Modeling Tools: Rational Rose Enterprise Suite, Rational Requisite Pro, MS Visio, Clear Case, Clear Quest, Share point 2007

Testing Tools: Load Runner, Quick Test Professional (QTP),Win Runner

Bug Tracking Tools: Quality Center, JIRA

Databases: MS Access, MYSQL, MYSQL Server 7.x/2000, Oracle

Operating Systems: Mac OS, Windows 7/Vista/XP/2000, Linux, Unix, Ms DOS

Other Tools: MS Office Suite, MS Project, adobe Photoshop, Crystal Reports, Advanced Excel

Other Concepts: OOPS, RDBMS, UML

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Interact with the project team to define system objectives and scope, and identify constraints and the measures of success for the Corporate Banking system to be developed.
• Conducted user interviews and JAD sessions to get an understanding of client business process.
• Gathered primary input/output requirements and modeled the Agile processes using Rational Rose.
• Gathered data requirements for the Corporate Banking system by interacting with the users and data administrators.
• Gathered functional requirements from users and management (SMEs).
• Responsible for creating the Corporate Banking Business Requirements Specification Document (BRD) and the Corporate Banking Functional Specifications Document (FSD).
• Designed Corporate Banking Business Process Model (Activity diagrams, Sequence diagrams and Collaboration diagrams).
• Ensured application forms and reports (UI) followed client’s development standards and guidelines in terms of usage, naming conventions etc.
• Created the End-User Documentation.
• Conducted workshops for internal users (processors, underwriters etc.) to provide training.
• Assured that all artifacts are in compliance with corporate Agile Methodologies and guidelines.
• Provided hands-on project schedule management using MS Project during the various stages of the project.
• Responsible for creating and maintaining documentation related to the project including scope document, vision document, functional specification document, defect status report, risk analysis document, mitigation plans, supplementary requirements specification document and impact analysis document.
• Deflected the impact of multiple report requests from the Business Intelligence users.
• Managed all the requirements in Requisite Pro, making requirements available to all team members.
• Developed reports, charts and graphs to analyze critical data.
• Designed the test plan and worked with the QA team to implement and monitor the entire QA process.
• Responsible for processing change requests from the client by filling Change Request Forms (CRF).

Environment: Rational Rose, Rational Requisite Pro, MS Visio, MS Project, HTML, Windows, Business Intelligence

Confidential, Warren, NJ

Business Analyst

Responsibilities

• Gathered Business Requirements. Interacted with the Client, Process owners, Project Manager and other actors to get a better understanding of the Business Processes
• Responsible for creating UML modeling plans, Use cases, process flows, Wire Frames and business requirements documentation using Agile Methodologies
• Analyzed and modeled the system using Credit Derivatives Data flow Diagrams, Functional Hierarchy Diagram and Process Development Diagram
• Created Supplemental Specifications in Requisite Pro
• Systems Documentation included Credit Derivatives Business Requirements Document (BRD), Systems Requirement Specification (SRS) and test plans using Requisite Pro
• Created AS-IS and TO-BE business process flow diagrams, Integrate process flow diagrams to show one end-to-end business model and process mapping exercise including swim lanes.
• Worked with business owners, Business Intelligence, IT and other stakeholders in creating a content management solution for managing the information in the Trinity Tool (Excel)
• Used JIRA to maintain and track the requested enhancements and changes
• Build and customized reports using Crystal Reports from information sources such as Oracle and created a highly automated system for handling approvals, exceptions and priorities.
• Used Trinity Tool to maintain different builds of the application with description about all changes and versions
• Created Project management plans for managing on time delivery using MS Project along with writing test cases, unit and systems integration test plans in Test Director
• Generated Reports using Pivot Tables and Pivot Charts to show the attributes that are currently being solved through an IT build
• Applied Business Process Reengineering and was responsible for deriving requirements, process flow from many sources and formulating them into concise requirements

Environment: RUP, Java, Oracle, Toad, MS Access, MS Project, MS Visio, MS Word, MS Excel, Requisite Pro, JIRA, Crystal Reports, ERWin

Confidential, Delaware

Business Analyst

Responsibilities

• Closely worked with development team to make sure whether the software application fits within the architecture and has the required behaviors.
• Performed GAP analysis to identify the holes in the requirements
• Accountable for managing Design Specifications within ReqPro, Requirement traceability from Scope, track dependencies and changes which helped in controlling numerous artifacts produced by the teams who are working on same project by keeping track of - simultaneous update, change notification, multiple versions (using Version Control)
• Provided key initiatives in working with users in defining Business and system requirements. Followed Agile Methodologies in the complete context.
• Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level
• Responsible for syncing requirements from ReqPro to QualityCenter using sync tool
• Articulated UML through Use Cases, use case document by specifying actors, normal flow, sub flow, alternative flows
• Collected and documented policies, calculation methods, business processes as well as business rules
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Testing
• Worked closely with test team for user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Developed the test scenarios, and test plans based on business requirements, technical specifications and/or product knowledge in Quality Center
• Created reports using Crystal Reports to perform data analysis
• Assisted in development of training materials for new technology and process improvements.

Environment: IBM Rational Requisite Pro, Rose, Clear Quest, Clear Case, MS Visio, Microsoft Project, Oracle, Quality Center, Windows NT, Java, Lotus Notes, Crystal Reports.

Confidential, NY

Business Analyst / Qualitative Analyst

Responsibilities:

• Conducted one-to-one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Assisted the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
• Identified internal and external system Requirements, design and configuration set-up.
• Developed strategic partnerships with the Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products and Process.
• Translated the Business needs into Fixed Income Derivatives system Requirements, communicating with the Business on a broader scale and with an in-depth view.
• Designed and developed Project document templates based on SDLC methodology.
• Developed Business Requirement Document (BRD) as well as High-Level Project Plan.
• Functioned as the primary liaison between the Business line, Operations and the Technical areas throughout the Project Cycle.
• Developed Functional Specification Document (FRD) and Supplementary Specification (non-functional) Document.
• Participated in the Logical and the Fixed Income Derivatives Physical Design sessions and developed Design documents.
• Worked with developers to make sure that they understood the Use Cases.
• Designed and implemented basic SQL queries for QA testing and Report / Data Validation.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
• Worked with Quality Control Teams to develop Fixed Income Derivatives Test Plan and Test Cases.
• Developed User Manuals and training Manuals as per Project Specifications and Timelines.

Environment: Microsoft Office Suite, MS Visio, Windows XP, Dreamweaver, SQL, PLSQL, XML, VB, ASP, Crystal Reports, Adobe Photoshop, Mercury Test Director, WinRunner, LoadRunner.

Confidential, MD

Business Analyst

Responsibilities:

• Analyzed operating procedures and policies on an ongoing basis and recommend and implement improvement plans where appropriate
• Understood core processes of the departments to provide input on re-engineering or streamlining opportunities
• Met with client groups to determine user requirements and goals
• Utilized Agile Unified Process (AUP) to configure and develop process, standards, and procedures
• Analyzed business requirements and segregated them into high level and low level User requirements
• Development of standard documentation package (Requirements, Specification, Design, Operations and Quality Testing Plans)
• Conducted JAD sessions to facilitate discussion between the different users to resolve issues and come to an agreement
• Interviewing Subject Matter experts (SME) and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people
• Set up definitions and process for Test phases including product test, integration test, and system test. Work to fully implement test phase entry and exit quality criteria, standard test reporting metrics and standard test artifacts
• Created different Traceability views to maintain the Trace ability of the requirements using the Requirements Traceability Matrix (RTM)
• Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
• Frequently updated the requirement and defect status as per the current status of the testing project in the Gemini

Environment: AUP, VB 6.0, JAVA, SQL Server 2000, Microsoft NT, Story Cards, Microsoft IIS and Crystal Reports

Confidential, Phoenix, AZ

Business Analyst

Responsibilities:

• Worked with the business community to define business requirements and analyze the possible technical solutions.
• Responsible for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
• Conducted technical/non-technical presentations to the management and training workshops for the clients.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Coordinated with system architects and developers to convert business requirements into system requirements.
• Participated in and contributed to As-Is and To-Be Process Modeling Sessions, and build process models
• Designed and developed Use Cases and UML models using Microsoft Visio.
• Designed and developed project document templates based on SDLC- RUP methodology.
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams using Rational Rose according to UML methodology.
• Created and managed project templates, use case templates & requirement types.
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Maintained various versions of the documents generated during the project using Rational Clear Case.
• Bugs that would enhance the usability of the application were logged using Rational Clear Quest.
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing, and Load testing.
• Analyzed test results and reported the necessary corrective actions.
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix using Rational Requisite Pro.

Environment: RUP, JAD, UML, Requisite Pro, Rational Rose, Clear Quest, PL/SQL, Window NT.