PROFESSIONAL SUMMARY:

• Over Eight plus years of experience in Business Analysis, System Analysis, Marketing Analysis, Project Management, Business Process Design, Quality Assurance and Testing.
• Strong knowledge of securities concepts such as equities, Bonds, MBS, CMBS, Derivatives, Swaps, Repos, warrants, futures, options and trade workflows involving cash management, optimization of cash flows and liquidity management. Gathered requirements and technical specifications for Relationship management.
• Interest Rate Derivatives to Risk (Market and Credit), Prime Brokerage, credit risk management, alternative investments - financial derivatives, Options, Swaps, Futures, Capital Management and Portfolio Accounting.
• Extensively worked with Risk Management group for Optimizing cash flows, Cash management and enhancing liquidity management, Financial trade-offs, Risk profiling.
• Extensive experience in using Joint Requirement Planning and Joint Application Development with stake holders, SMEs and business users in gathering requirements, collating and analyzing them to indentify the business needs in order to facilitate a customized solution that delivers maximum cost and user benefits to the client and the Confidential .
• Extensive experience in writing Business Requirement Document (BRD), Functional Requirement Document (FRS), MS Office Suite, MS Project, MS Visio, Rational Suite, Rational Unified Process (RUP) and Unified Modeling Language (UML) for Project Management.
• Strong knowledge and experience in converting business ideas into UML diagrams and also managing and tracking their progress.
• Proficient in all phases of Requirements Management including gathering, analyzing, detailing and tracking requirements.
• Experienced in documenting requirements using UML Unified Modeling Language (Use Case Diagrams, Activity Diagrams, and Sequence diagrams) and creating business Process Flow Charts using MS Visio.
• Performed User Acceptance Tests (UAT) by working with internal and external users/customers and obtained delivery approval of the project.
• Interest Rate Derivatives to Risk (Market and Credit), Prime Brokerage, credit risk management, alternative investments- financial derivatives, Options, Swaps, Futures, Capital Management and Portfolio Accounting.
• Extensively worked with Risk Management group for Optimizing cash flows, Cash management and enhancing liquidity management, Financial trade-offs, Risk profiling.
• Knowledge of RDBMS concepts and exposure to various databases systems like MS SQL Server
• Worked with SME’s to define business process, identify gap in requirements, identify bottlenecks and work on improvements in the system
• Experience in data validation & data analysis in RDBMS by writing SQL Queries
• Experience working with Developers to identify bottlenecks and performance issues and work on fixing them
• Good experience in designing and implementing SQL simple and complex queries using joins, unions, left outer join, right outer join, group by and aggregate functions to extract data from different databases (Oracle, SQL Server) for timely reporting to different Subject Matter Experts and for Data Analysis and Validation.
• Knowledge of writing Stored Procedures, Database Triggers and Packages using PL/SQL and MS SQL.
• Coordinated and prioritized outstanding defects and system requests based on business requirements
• Acted as a liaison between the development team and the management team to resolve any conflicts in terms of requirements
• Strong Verbal and Written Communication. Excellent analytical & problem solving skills. A team player with good interpersonal skills and communications.

TECHNICAL SKILLS:

Operating Systems: Windows XP/Vista/7, MAC OSTools and Methodologies: RUPs, SDLC, MS Project, UML, GAP analysis, BRD, Interactive Models

Databases: MS SQL Server, MS Access and Oracle

Testing Tools: HP Quality center, Jira and BugZilla

Programs: MS Office, MS word, PowerPoint, Excel, InfoPath, Outlook, Publisher, One Note, JIRA, JAVA

Communication: GotoMeeting, Web ex.

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Sr. Business Analyst

Responsibilities:

• Worked with business requirements, provided technical expertise, and produced system specifications for enhancements & changes in the application.
• Researched the various steps in the lifecycle and then constructed the system in a way that the high risk customers would be easily identified and monitored.
• Documented the business requirements following the RUP methodology using rational requisite pro, for the desired system in the Business Requirement Document.
• Performed Gap Analysis by doing an in-depth study of the current process, planned implementation actions and change control process and also interacting with business heads to finalize the BRD document for the application by doing the requirement analysis.
• Gathered requirements by conducting meetings and interviews with business users.
• Prepared an analysis report based on the COTS evaluation.
• Consolidated the analysis of multiple business lines after the COTS evaluation.
• Developed project plans and managed project scope.
• Involved in Business Process Reengineering (BPR) - analysed existing business processes and implemented new improved processes.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Assisted in assessment of the status of the organization to determine the scope of the application.
• Managing personnel allocation and SDLC process for systems projects enhancements.
• Expert in user interface designing and creating screenshots using wire frames and comps, and expert in using tools like MS Project and MS Visio.
• Created wireframes and mockups using basic HTML features.
• Worked closely with different cross functional teams for the data from online application to different internal applications via XML through the middle layer system.
• Experience developing standard software documents including SOW, Business Requirements, Functional Specifications, Configuration Documents, Use Cases and Process Flow Diagrams.
• Created Use Case diagram, Activity diagram, mock-ups and wireframes.
• Participated in UAT and worked with TFS for bug and defect tracking.
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team.
• Documented and delivered Functional Specification Document to the project team.
• Conducted JAD sessions for communicating with Stakeholders and Project directors.
• Developed business requirement specification documents as well as high-level project plan.

Environment: RUP, Gap Analysis, SQL Server, HTML, TFS, UML, MS Project, MS Visio, SQL, Windows.

Confidential, NJ

Sr. Business Analyst

Responsibilities:

• Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Conducted joint requirements planning sessions as a facilitator to gather requirements from the business area.
• Implemented RUP and followed iterative, Use Case driven process for requirement documentation and deployment.
• Created System Vision and Use Case Survey documents in close coordination with Rational Unified Process mentors and drove the approval process across project stakeholders through review meetings.
• Held regular meetings with the system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.
• Worked with the Release Manager in defining scope and planning releases.
• Analyzed Business Requirements and created Use Cases, high level and low level Activity Diagrams / State Chart Diagrams using Rational Rose.
• Followed the RUP based methods using Rational Rose to create: Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams.
• Assisted QA Team in executing the Test Cases, Issuing MR upon detection of bugs and collecting the Test Metrics.
• Made sure the functionalities are HIPPA compliant
• Defined validations to be built into application in line with the functional requirements.
• Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Worked closely with the UI team to model the screens, which met user, defined requirements and also Confidential standards.
• Created Use cases, activity report, logical components to extract business process flows and workflows involved in the project using Rational Rose, UML and Microsoft Visio.
• Develop user manuals, presentations and training manuals as per project specifications and timelines.

Environment: Rational RequisitePro, SQL-Plus, Oracle, UNIX, UML, MS Project, MS Visio.

Confidential, MA

Business Analyst

Responsibilities:

• Responsible for creating and reviewing business requirements, functional specifications, project schedules and documentation.
• Worked with production staff to identify and map detailed current processes, identify gaps, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
• Acted as liaison between IT and business clients to accomplish credit card application enhancements and production bug fixes in support of Confidential objectives.
• Conducted user interviews, gathered requirements and managed requirements using Rational Requisite Pro.
• Identified, researched, investigated, analyzed, defined and documented business processes.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Assisted with user testing of systems, developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Testing.
• Used detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Assisted in development of training materials for new technology and process improvement.
• Responsible for all project documentations and served as a liaison between the business team and the project team by assisting in identifying, understanding, and documenting their business needs.
• Participated in the identification, understanding and documentation of business requirements.
• Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization, plans accordingly, and conducted project related presentations.
• Provided technical assistance in identifying, evaluating, and developing systems and procedures that were cost effective and met business requirements.

Environment: Operating system Win 98, Language: SQL, Tools: MS Visio, Requisite pro, Rational Rose.

Confidential, Columbus, OH

Business/System Analyst

Responsibilities:

• Gathered Business and system requirements.
• Worked with business team to extract information for the IT development team.
• Developed strong working relationships with trading partners and vendors to understand the key business drivers and priorities.
• Developed plans that anticipated future events and consequences. Analyzed current systems, anticipated future needs. Worked on GAP Analysis.
• Documented detailed business requirements.
• Documented standard formats for transmitting electronic transactions such as claims and enrollments, and identifier codes for providers, employers, health plans and individual consumers.
• Consulted insurance and clearinghouse entities to insure proper integration and compliance
• Translated requirements into detailed functional specifications, Use Cases, and screen prototypes as necessary to facilitate the requirements, development, design, and testing processes.
• Identified Actors and Use Cases to create Use Case Diagrams that described the behavior of the system.
• Co-coordinated in developing Test Strategy and Test Plans to ensure that Test Cases reflect user needs for Functional, User Interface, Performance, Usability and Security Requirements.
• Developed User Acceptance Test Cases and completed User Acceptance Testing and got signed off from users.

Environment: UML, RUP, SQL Server, Oracle, Win Runner, MS Access, HTML, MS PowerPoint, Windows.

Confidential

System Analyst

Responsibilities:

• Developed and automated reporting for Human Resources using MS Access Database and Crystal Reports. Worked on monthly salary data of outsourced employees in Small Enterprises group to the MIS.
• Used Access database to create automated reconciliation processes to verify data integrity between the major monthly reports. Completed documentation and procedures for each of the reports and databases developed.
• Developed archives of monthly data retrieved, automated reproduction of previous months’ reports. Created tools and processes to standardize and streamline ad hoc report request from Human Resources Department.
• Leveraged MIS data to identify accounts that revolved balances, monitored account activity per Anti Money Laundering (AML) guidelines. Determined account relationship value and its expected trends. Identified cross selling opportunities for profitable customers.

Environment: HTML, RUP, Rational Rose, Visual Basic, MS FrontPage, Windows, MS Word, MS Excel.

Confidential

System Analyst

Responsibilities:

• Evaluated systems and software applications for meeting business requirements.
• Made functional and report specifications for systems and applications.
• Gathered and documented business processes/system requirements.
• Developed applicable replenishment strategies to support customer delivery expectations and Confidential inventory velocity objectives.
• Coordinated in monitoring and adjusting replenishment plan accordingly to ensure an uninterrupted flow of product.
• Worked on requisitions (demand) and purchase orders (supply) for gaps and takes appropriate action to resolve issues.
• Performed extensive analysis of inventory transactions and reports to identify, process, system and training deficiencies.
• Designs, implements, and tests internal controls, documentation, reporting, training, systems and solutions to drive inventory accuracy.
• Recommended and developed strategies related to inventory management.
• Monitored and audited transactions performed and process created by Stockroom Coordinator.
• Checked inventory data integrity and tracked accuracy of inventory.

Environment: UML, Rational Rose, Oracle, MS-Visio, MS Word, Web Services