SUMMARY

• 5+ years of experience in Business Analysis, business requirements modeling and development of Web Based, and Client/Server applications in diverse business domains of Finance, Mortgage, Insurance, Customer Relationship Management (CRM), Wealth Management, and Banking.
• Extensive working knowledge in various SDLC methodologies like Waterfall, Agile Scrum, and Waterfall Scrum Hybrid.
• Extensive experience in Requirements Gathering, Analysis, Testing, Development, and post - production support of various applications.
• Defined the UI with inputs from the data architect and developers for the standardized portfolio system using HTML models and mockup screens.
• Conducted elicitation techniques like Focus groups, Brainstorming, Interview and Joint Application Development (JAD) sessions for requirements gathering and requirement refinement.
• Proficiency in creating Graphical User Interface (GUI) Screen Prototype (Mockup Screens/WireFrames).
• Excellent in creating several artifacts like Business Requirements Document (BRD), Functional Specifications (FSD), Software Requirement Specifications (SRS), Business Process Reengineering (BPR), Use Case Specifications, User stories/flows, Requirement Traceability Matrix (RTM), Test case and Test Plan.
• Adequate knowledge of ROI, SWOT Analysis, Impact Analysis, Cost Benefit Analysis, and Feasibility Study.
• Experience working with Microsoft Office Suite (Word, Excel, Access, and PowerPoint), MS Visio, and IBM Rational Tools (RequisitePro, RationalRose) for documentation, analysis, and presentation.
• Well acquainted with workflows and Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams and Sequence Diagrams, thereby helping the development team in understanding the requirements.
• Collaborated in various types of testing like Functional (Black-Box) testing, End to End Testing, Regression Testing, Smoke Testing and User Acceptance Testing (UAT).
• Highly skilled as Scrum Master in facilitating scrum team to perform better and conducting Planning poker, MoSCoW and other techniques in Scrum Process.
• Facilitated Sprint ceremonies for each sprint in Agile Scrum Methodology as Scrum Master.
• Proficient in writing User Stories and handling the Requirements Churn in the Scrum.
• Well versed with 3 tier architecture which involves User Interface, Data Layer, and Application Servers.
• Knowledge on Service-Oriented Architecture (SOA), Simple Object Access Protocol (SOAP) Protocol, Web Services, and Web Services Description Language (WSDL).
• Proficient in Business Intelligence tools like IBM Cognos, Tableau, MS SharePoint, and Spot Fire.
• Extensive Knowledge working with ETL tools like Informatica Power center, Data stage, SSIS, SSRS, and SSAS.
• Excellent analytical, problem solving, communication and documentation skills.
• Proven ability to work under pressure, prioritize and working with deadlines.
• Excellent interpersonal and negotiation skills with Developers, Application Architects, Subject Matter Experts, business users as well as senior executives.

TECHNICAL SKILLS

Methodologies: Agile, RUP, Waterfall, XP, Iterative, UML, SCRUM, Hybrid Scrum Waterfall

Visualizing Tools: Rational Rose, MS Visio, Rationale Rose, Spot fire, Click views, Tableau, IBM Cognos, Share Point, Mock-Up Screens

Operating Systems: Windows XP, Vista, 7, 8, Mac OS X

Business Skills: Defining Business Requirements, Business Process Analysis & Reengineering, Use Case Modeling, JAD Sessions, Infrastructure redesign, Requirements Workshops, Gap Analysis, SWOT Analysis, Impact analysis and Data Analysis.

ETL tools: Informatica, IBM Cognos, Tableau, SSRS, SSIS, SSAS

Testing Tools: HP ALM/QC, LoadRunner

Database: Oracle, MS SQL Server and MY SQL

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Business Analyst/ Scrum Master

Responsibilities:

• Conducted GAP Analysis by understanding the AS-IS business process and the TO-BE business process.
• Gathered requirements using different elicitation techniques like brainstorming, interviews, and JAD Sessions.
• Generated a BRD with high level requirements and the scope of the project.
• Derived the functional and non-functional requirements from the BRD to create a FRD.
• Was Responsible for creating use case diagrams, activity diagrams and sequence diagrams.
• Wrote down all the requirements in the form of user stories and prioritized them in the product backlog with the help of product owner.
• Wrote Business rules for the verification of valid loan data.
• Gained knowledge on mortgage processes and regulations.
• Created workflow scenarios, designed new process flows, documented the business process for the business from the conceptual to the procedural level using MS Visio.
• As a Scrum Master, I facilitated all the scrum ceremonies, namely: Sprint Planning meeting, Daily Scrum Meeting, Product backlog refinement meeting, Sprint Review meeting and Sprint Review meeting.
• Was responsible for resolving impediments during the entire project life.
• Was responsible to update the burndown charts.
• Was responsible for handling requirements churn.
• Was also directly reporting to the Program Manager by submitting weekly reports regarding the progress of the project.
• Worked on JIRA for bug tracking, issue tracking and project management functions.
• Was responsible for handling requirement churn.
• Used Web Services using SOAP to communicate with banking systems of certain other banks from which the user can also directly import his personal documents.
• Used SOA to integrate the various different modules of the system.
• Used SSIS to map the data in a central data repository and created data marts for end users to verify the applicant’s documents.
• Used SSRS for generating final reports for the underwriter or end user.
• Conducted User Acceptance Test(UAT) along with writing test plans and test cases using HP QC/ALM
• Conducted Risk Analysis / Feasibility Study and co-created the WBS using MS Project 2013.
• Involved in developing test strategies and assisted in developing test scenarios, test conditions and test cases for Blackbox testing, Load testing, and Performance Testing.

Environment: Agile Scrum Waterfall Hybrid, HP QC/ALM, JIRA, Microsoft Business Intelligence Development Studio(SSIS, SSRS), SOA,MS Visio, .Net, HTML, XML

Confidential, Herndon, VA

Business Systems Analyst

Responsibilities:

• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the Project Manager and technical lead.
• Identified and analyzed, defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
• Contributed to the definition of scope, performed extensive requirement analysis and defined functional specifications.
• Involved in requirement scoping and identifying high priority requirements for implementation.
• Partnered with the business stakeholders, process owners, users to identify their requirements and documented in the form of BRD, produced detailed specifications, planned the project deliverables with the software development team.
• Managed project doc and other deliverables on SharePoint.
• Developed Use Case diagrams by analyzing the business process to describe system interaction and functional requirements of the system.
• Created wire frames and developed a prototype of the graphical user interface (GUI) and demonstrated to the stakeholders and business users and took feedback from them.
• Extensively worked on the SharePoint application and managed the enterprise content and document management.
• Worked on all aspects of data warehouse development including data modeling, data analysis/design, cube building and ETL functionality under an SOA platform.
• Assisted ETL developers mapping the extracted data from source system and load into the target system after applying required transformation.
• Wrote SQL Queries to extract data from different data sources to map into central repository using Informatica.
• Used HP QC/ALM and Load Runner for functional, GUI, performance, load testing.
• Actively involved in the creation of Test Plan, Test cases and involved in User Acceptance Testing (UAT).
• Helped the QA team in defect management and error-reports generation using JIRA
• Used Tableau to give live demo of the project by visualizing and analyzing all the data, create dashboards to consolidate views and also to keep tracking of various tasks of project.

Environment: Scrum-Waterfall, Rally, SQL Server, MS Visio, MS Office Suite, SharePoint, DW, HP QC/ALM, Informatica, Tableau, JIRA, Spotfire

Confidential, Portland, ME

Business Analyst

Responsibilities:

• Managed the project using the Agile Methodology and implementing Scrum development methodology
• Interacted with business heads to finalize the Business Requirements for the application.
• Used MS power point presentations for conducting JAD sessions with the stakeholders.
• Documented user stories using team foundation server tool.
• Created the Mock-up screens and UML diagrams such as sequence, activity and use case diagrams using MS Visio for proper visualization.
• Active involvement in the Sprint ceremonies: the Sprint Planning meeting, Sprint Review Meeting, Retrospective, and Product Backlog Refinement.
• Attended Daily Scrum meetings and collaborated with the other Scrum team members throughout the different phases of the project.
• Reported status to Business owners on time-to-time basis using MS Project for project planning, scheduling and status reporting.
• Integrated the various OLTP to the OLAP by using Oracle Warehouse Builder as an ETL tool.
• Conducted User Acceptance Testing (UAT) in conjugation with the QA team.
• Created test cases and test plans and tracked them to user stories with the help of a Requirement Traceability Matrix.
• Whenever needed, I also facilitated the Product backlog grooming meeting in order to reprioritize the Product Backlog.
• At the end of each sprint, I was responsible for facilitating the sprint review meeting followed by a sprint retrospective meeting.
• Created reports using Cognos for the validation of slice and dice data marts.

Environment: Agile Scrum, HP QC, JIRA, Oracle, MS Visio, .Net, HTML, XML, Cognos, OLAP, OLTP

Confidential, Oaks, PA

Jr. Business Analyst

Responsibilities:

• Performed the Gap Analysis to define the current and future business requirements for the new functionalities by analyzing As-Is/To-Be states.
• Utilized Informatica for Extraction, Transformation and Loading; Tableau for report generation of the data to be analyzed from the data warehouse and data marts.
• Conducted JAD sessions and one-on-one interviews with the stakeholders for the requirements elicitation.
• Gained knowledge of equities, fixed-income securities, hedge funds, and SOX Act and Dodd Frank Act.
• Created the Mock-up screens and UML diagrams such as sequence, activity and use case diagrams using MS Visio for proper visualization.
• Prepared data visualization using Spotfire through the file share.
• Done Impact Analysis, Feasibility Study, Cost-Benefit Analysis and ROI calculation in order to be prepared for potential business and technical risks to the system.
• Managed project doc and other deliverables on SharePoint.
• Helped the developers in enhancing the GUI by using AJAX programming.
• Worked on Service-Oriented Architecture (SOA), REST, SOAP, XML and API.
• Made Requirements Traceability Matrix (RTM) for tracing the test cases back to the requirements, ensuring requirements are met.
• Served the QA team to develop the test plans and test cases to perform the UAT, and defect management and reports generation.

Environment: AJAX, Waterfall Methodology, HP QC, Tableau, Informatica, XML, SOA, Mockup screens, SharePoint, MS Visio, Spotfire