SUMMARY

• 7+ years of cumulative experience as a Business Analyst, with expertise in financial, banking, Healthcare, Insurance Industries with a solid understanding of Business Process Flows, Case Tools, Business Analysis
• Experience in working with QA testing teams, while interacting with business users and gathering user requirements to develop necessary Test Plans, Test Cases and Test Scripts.
• Experienced in all phases of software development life cycle (SDLC), including Requirement gathering and documentation, Analysis and Design, Quality Assurance, Testing and End user support
• Extensive experience in gathering Business and Functional Requirements, developing Use Cases, conducting Gap Analysis and preparing Training manuals
• Experience in developing UML use case diagrams, Work Flow Diagrams using tools like MS Visio
• Excellent Business writing skills in creating Business Requirements Document (BRD), Use Case Specifications, Functional Specifications, and Systems Requirements Specification (SRS)
• Expertise in Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes and rational tools used during all four phases of RUP: Inception, Elaboration, Construction and Transition
• Proficient in developing and executing Test Plans, performing functional, usability testing and ensuring that the software meets the system requirements
• Efficient facilitating Joint Application Development (JAD) sessions with business users, Subject Matter experts (SMEs) and the development team
• Excellent Team player work in conjunction with testing, development and other teams in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects
• Experience working with databases ORACLE, Teradata and MS Access and applications using these databases
• Hands - on experience in using Business Analysis tools like MS Visio
• Writing and Reading data objects i.e. stored procedures, tables, and views, etc. in SQL Server
• Adept at interpreting financial statements-balance sheets, income statements, cash flow statements and key financial ratios for business analysis
• Worked on Microsoft Office Share Point to help improve organizational effectiveness by providing comprehensive content
• Highly motivated with excellent organizational and interpersonal skills
• Possess strong ability to quickly adapt to new applications and platforms
• Good team member with strong analytical and communication skills

TECHNICAL SKILLS

Methodologies: SDLC, Agile, Waterfall, Scrum, RUP

Requirements management: Case Complete, Requisite Pro

Office Packages: MS Office, MS Outlook, Visio

Data bases: Teradata, Oracle, MS/Access

Operating Systems: Windows 95/98/NT/2000/XP, LINUX

Languages: SQL, and Unix Shell Scripting

Tools: SAS

PROFESSIONAL EXPERIENCE

Confidential, NC

Business Analyst

Responsibilities:

• Leveraged multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements
• Actively involved in the entire Software Development Life Cycle (SDLC) Process
• Documented the requirements throughout each stage of the project or initiative to ensure traceability
• Documented comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions
• Developed Traceability Matrix for maintaining/updating current and new system requirements using MS Excel
• Created Data Mapping documents to support the requirements and to trace the data from the source to the target
• Interacted with SMEs of different divisions (Information Technology and Research) to establish a thorough understanding of the business requirements
• Create Business Requirement Documents (BRD), Business Solution Document (BSD), User Requirement Specifications and System Solution Document (SSD)
• Assisted in creation of the Functional Design Document from the Business Requirements Document which was used as the reference by the development team and held the responsibility of the required data setup for unit testing
• Design UML concepts; create Data Flow Diagrams, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams
• Build Client relationships through frequent meetings, one on one interaction, and ability to converse with all facets in the client organization by utilizing elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, and GAP analysis
• Perform System and Integration Testing along with testers
• Conducted UAT with the business sessions with business users and prepared document for enhancements and bug fixes
• Assisted SQA in the creation of System Test Plan and System Test Results
• Wrote SQL queries to read data from databases and analyze the data
• Helped create the ‘Business Glossary’ to facilitate efficient understanding of the business process amongst the other teams
• Assisted Project Manager during the walkthrough of the Project Plan and gather inputs from business users during the review

Environment: MS-Visio,Teradata,Windows 2003, Waterfall Methodology

Confidential, NH

Business Analyst

Responsibilities:

• Involved in gathering Business Requirements for new models through JAD sessions, E-mails and Surveys
• Performed extensive Use Case analysis
• Performed extensive Business Process Modeling using Swim-Lane diagrams, Sequence diagrams, Workflow diagrams and Activity diagrams using MS Visio
• Conducted Feasibility Analysis to study the benefits of using the application thro' Data Flow Diagrams and used Trace-ability Matrix to find out the best possible technologies to be used
• Coordinated with users to gather requirements for the application and managed them using Rational Requisite Pro
• Involved in Gap Analysis and ROI Analysis of existing policy management system with the Enterprise system
• Integrated Requisite Pro with Clear Quest and Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests
• Analyzed the final requirements of data and authored the Source To Target Mapping (STTM) Documents to help ETL team in extracting and processing data before loading to the target database
• Created Data Dictionary as descriptions for the mock-ups screens and wire frames for the development teams
• Studied and Analyzed the Reporting requirements of agents so as to include them while building the application
• Developed Test Plan and Test Cases in co-ordination with Quality Analyst to perform manual and performance testing

Confidential, NC

Business Analyst

Responsibilities:

• Worked as an Business Analyst at an account level
• Involved in Developing, reviewing, validating requirement documents, and maintained Business and functional requirements ( BRD, HLD, SRS, Traceability Matrix, Use Cases, WBS and RACI)
• Arranged JAD and JRD sessions, Workshops for stakeholders to define business strategy
• Wrote use cases to demonstrate business requirements to IT development team
• Created conceptual class diagrams and participated in formal requirements review sessions
• Was involved in creating a web portal for inventory across various warehouses which used BW for reporting and managing data
• Responsible for implementing the Key process areas and Impact analysis
• Generated Use Case diagrams, Sequence diagrams, Business Objects, Domain Object Model using Visio, to depict process flows and PowerPoint presentations
• Managed Version Control, each version of the application was stored in ClearCase and necessary modifications, updates, analysis was done
• Developed ER diagrams for depicting relationships between entities
• Mapped ER Diagrams to relational database
• Analyzed requirements to ensure that the established acceptance criteria for requirements are met
• Developed test scenarios and participated in system, regression and UAT
• Gap analysis and documented inconsistencies between the product enhancements.
• Managed requirements and identified inconsistencies with project plans and work products
• Worked closely with technical team to ensure testability of requirements

Environment: Test Cases, JAD, Quality Center, SQL, XML, FTP, MS-Office, Windows, Rational Rose, FileNet, MicroFiche, Windows, Visio.

Confidential, NY

Business Analyst

Responsibilities:

• Gathered Business Requirements, interacted with the Users, Designers, Developers, Project Manager, and SMEs to get a better understanding of the Business Processes, and analyzed and optimized the process
• Actively involved in the entire Software Development Life Cycle (SDLC) Process
• Created reports containing all the information regarding the publishers, distributors and retailers using crystal reports
• Address all the aspect of the claim processing life cycle starting from identifying a claim right up to the closure under HIPPA privacy and security rules
• Validate EDI Claim Process according to HIPAA compliance
• Facilitated demonstration of a major ACH software systems and performed evaluations with a group of experts to select a package that best suits the need of the business.
• Worked on HIPAA Transactions 270,271, 276,277, 834, 835, and 997
• Experience working with HIPAA transactions such as 835-claim payment/ Advice
• Developed Traceability Matrix for maintaining/updating current and new system requirements using MS Excel
• Researched/Analyzed the various steps in the claims processing lifecycle and then wrote the Business Requirement Document and Functional Requirement Document in such a way that the developers could construct the system to identify and monitor the riskier claims
• Experience working with Electronic Claims clearing houses like Web MD and Automated Clearing Houses (ACH) for electronic payment, remittance data processing and services under HIPPA compliance
• Created the user requirement specifications and helped convert them to functional requirements, and assisted the developers with system requirement specifications
• Responsible for ensuring data integrity and coordinating efforts with testing and implementation
• Responsible for the development and execution of test plans
• Conducted User Acceptance Testing (UAT) sessions with business users and prepared document for enhancements and bug fixes
• Helped create the ‘Business Glossary’ to facilitate efficient understanding of the business process amongst the other teams

Environment: Test Cases, JAD, SAS, Quality Center, SQL, XML, FTP, MS-Office, Windows, Rational Rose, FileNet, MicroFiche, Windows, Visio.

Confidential

Business Analyst

Responsibilities:

• Created and reviewed business requirements, functional specifications, documentation, test plans and developed functional requirements that supported the overall objective.
• Conducted user interviews, gathering requirements, analyzing the requirements using Rational Rose, Requisite Pro - RUP
• Designed and developed Use Cases, activity Diagrams, Class Diagrams and Sequence Diagrams using UML
• Assisted both the QA and UAT teams in the building of Test Case, Use Cases Conduct workflow, process diagram and Gap Analysis to derive requirements for existing systems enhancements
• Analyzed Accounts Payable, Accounts Receivable, Journal Entries, Bank Reconciliation General Ledger
• Assisted Management in preparing material for Reporting Issues in Financial Statement disclosures according to generally accepted accounting principles (GAAP)
• Develop the Test plan, test Conditions and test cases to be used in Testing based on Business on Business Requirements Technical Specifications and/ or Product Knowledge
• Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications
• Assisted the project manager in preparing the project schedules, milestone tracking, resource allocation using Microsoft project 2000
• Acted a resource in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Assist in development of training materials for new technology and process improvements

Confidential 

Financial Analyst

Responsibilities:

• Monitor and model company financial and operating performance.
• Contribute to the timely analysis of investment opportunities, including the development of purchase/sale recommendations.
• Produced reports on research results- Implemented spreadsheets and statistical software to analyze data.
• Developed new financial planning techniques.
• Forecasted marketing returns, marketing expenses and cross-company analytical method linkage.
• Measured company’s overall marketing performance- Implemented effective and timely industry-competitive analysis
• Develop relationships with portfolio managers and analysts/traders through both verbal and written communication.
• Build and maintain relationships with analysts at investment banks, other research entities, rating agencies and issuers