SUMMARY

• More than Five years of experience in business domains like Human Resources & Payroll, Insurance Banking and Finance in the field of Information Technology as Business Analyst and a Tester.
• Expertise in implementing different methodologies such as AGILE, RUP, V Model procedures within the system development model being followed based on pre - set deadlines.
• Experience in Project management phases and processes with MS Project.
• Extensive experience and involvement in all phases of the Software Development Life Cycle (SDLC) namely Analysis, Design, Development, Testing & Implementation.
• Experience in initiating and successfully implementing Product Lifecycle Management (PLM) according to the project requirements.
• Experience in excellent documentation on Business Requirement Documents (BRD) by gathering Business Requirements and Expectations from Subject Matter Experts (SME), stakeholders and other affiliates involved, defining business processes, identifying risks, performing Feasibility Analysis and Impact analysis.
• Extensive experience in documenting Functional Requirements Document (FRD) as per the requirements from the BRD and the stakeholders.
• Proficient in preparing Business and System Use Cases and supporting all the documents with UML Diagrams such as Use Case Diagrams, Class Diagrams, Activity Diagrams, Data Flow Diagrams, Sequence Diagrams, Process Flows (Business and System) using UML modelling tools such as MS Visio and Rational Rose.
• Organized many Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), Walkthroughs, Interviews, Focus group coordination and Rapid Application Development (RAD) sessions with end-user/clients/stake holders and the IT group. Territory
• Managed and tracked the requirements, enhancements, updates and deliverables through Requirements Traceability Matrix (RTM).
• Adept at Organizational Change Management (OCM) for any additional requirements or enhancements that the stakeholders would recommend as the product is developed.
• Working knowledge and some involvement with Relational Database Management System (RDBMS).
• Assisted in formulating Project plans, Test plans, Test cases, Test Scenarios, Test Approach and set up testing environment in conjunction with the QA team.
• Experience in formulating and implementing test approaches based on User Acceptance Testing (UAT).
• Knowledge of Basic and Advanced SQL and generate SQL queries.
• Proficient in directing Data migration, Data mapping and Data warehousing processes and tools.
• Proficient in HP Quality Center and Quick Test Professional (QTP).
• Experience with Web-based applications, Websphere, Services Oriented Architecture (SOA), various reporting and document management tools like Sharepoint, JIRA.
• Held leadership roles regarding deadlines, requirements updates from stakeholders and CR.
• Innovative, excellent team player yet performs well on solo projects and possesses good requirement and data analysis skills.

TECHNICAL SKILLS

Languages: C, C++, HTML, Visual Basic Script, TSL, SQL, PL/SQL, Java, ASP.NET, SPSS

Databases: Oracle 8i/9i; SQL Server 7.0 & 2000; Access 2000, MS SQL Server, DB2

Operating Systems: Windows XP/95/98/NT/2000, DOS, UNIX, Linux.

Business Tools: Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case), MS Visio, MS Project, MS Office (Word, Excel, Access, Outlook, PowerPoint), Paint.

Business Skills: Business Definition Requirements, BPMN 2.0, Business Process Analysis, Gap Analysis, Use Case Modelling & Analysis, Business Environment and Market Research Analysis, Data Migration, Data Modelling, Data warehousing.

Testing Tools: Manual Testing, Win Runner, Load Runner, HP Quality Center, Quick Test Pro.

PROFESSIONAL EXPERIENCE

Confidential

Business Analysis/Process Analyst/Reports Designer/UX Designer

Responsibilities:

• Participated in the identification, understanding and documentation of business requirements including the applications capable of supporting those requirements. Collected and documented business processes as well as business rules.
• Documented Business Requirement Documents (BRD), Presentations Requirement Documents (PRD), Screen Behaviour Rules Document, supported by elaborative prototypes and diagrams like Use Case Diagram, Activity Diagram, Sequence Diagram and Process & Data Flow Diagram.
• Conducting meetings and documenting project status and reporting to the project manager on a bi- weekly basis.
• Involved in identifying the key differences between the as is and to be systems, based of the Gap analysis done on the existing and the projected systems.
• Acted as a bridge between the Functional domain experts, system users and the technical team for whole of the system development life cycle.
• Participated in the JAD sessions for the design and documentation of the system design document and made sure that all the requirements were implemented into functionality or a feature within the system by means of traceability matrix.
• Using the Analysis component to generate performance results as graphs and reports and to identify the bottlenecks in the server, database and network side.

Environment: /Software: Windows XP, MS Office suite, Extream Dialogue, Sharepoint, Calibre.

Confidential, Iselin, NJ

Business Analyst/UAT Tester

Responsibilities:

• Interacted with Subject Matter Experts such as Confidential ’s Investment Managers, Loan originating Managers, and Process Analysts to gather requirements and goals through interviews, surveys to understand the business process. Conducted controlled JAD sessions with project focus groups. Acted as a Technical Resource from a system requirement standpoint, to both business users and the technical team.
• Experience in MKS integrity, a management tool that tracks all systems & software development process and connects all software artifacts such as requirements, models, test managements ensuring a comprehensive lifecycle traceability.
• Involved in gathering and synthesizing business requirements and translated into functional and non-functional requirements to be used as input to the functional design specifications.
• Designed Use cases, Use case diagrams and other related Activity diagrams as a part of Business Process Modelling Notation (BPMN) to present a better view of the system as a whole to the technical team for them identify the key processes.
• Interacted with technical Architects to identify and analyse the given information, procedures and decision flows, evaluated existing procedures, methods to formulate the Software requirement specification document.
• Acted as liaison between the SMEs and the technical teams, handled all scheduling, resource planning and allocation matters, ran all status meetings and compiled reports.
• Extensively worked on Creating Business requirement Documents (BRD), Functional Requirement Document (FRD), Business Process Documents and also developed System Requirements.
• Prepared Use Cases, Use Case Scenarios and elaborated those using UML diagrams like Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, Business Process and Data Process Model using MS Visio.
• Employed SharePoint for overall document management and reporting.
• Used Data Warehousing tools to help transition and store relevant data for white labeling and analysis.
• Facilitated Joint Application Development (JAD) sessions for communicating and managing expectations with SME’s and to understand thoroughly the business process and the interface requirements that need to be incorporated in the application.
• Involved in lot of Customizations, Enhancements, Updates and changing functionalities of web page.
• Design and fine-tune databases for the application encompassing creation of tables, triggers, sequences, functions, stored procedures, and normalization.
• Developed SQL scripts to replicate the data for load testing.
• Involved in creation and execution of Test Cases. Used Mercury Test Director for test and defect tracking and reporting.
• Performed functional and regression testing for both manual and automated testing. Used WinRunner for the automated testing.
• Worked as a team with Developers and Process Analysts in preparing the requirements, and writing workflows, process flows, and Interacted with system developers to resolve questions and discrepancies in BRD.

Environment: Windows 2000, C++, SQL Server, SQL, PL/SQL, ASP.NET, UNIX, MS-Project, MS-Office Suite, MS Visio, WinRunner, HP Quality Center.

Confidential, NC

Intern/Market Analyst/Crisis Counsellor/Outreach Coordinator/Volunteer

Responsibilities:

• Meet with prospective stakeholders, clients and other interested party to develop mutually beneficial products, services and strategic development plans.
• Acted as liaison between the stakeholders and the technical/support teams, handled all scheduling, resource planning and allocation matters, ran all status meetings and compiled reports.
• Prepared Use Cases, Use Case Scenarios and elaborated those using UML diagrams like Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, Business Process and Data Process Model using MS Visio.
• Involved in lot of Customizations, Enhancements, Updates and changing functionalities of web page.
• Involved in Project Management activities like Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling and Drafting remedy procedures.
• Conducted and participated in walkthroughs to discuss certain issues with the development and business team.
• Initiate and implement fundraiser to accumulate funds for client services.
• Attend other events to represent the organization, network and discuss funding opportunities and other much needed services anytime possible.

Confidential, Raleigh NC

Business Analyst

Responsibilities:

• Involved in Project Management activities like Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling and Drafting remedy procedures.
• Facilitated requirement gathering sessions with the business team to collect the business standards, security and service level requirements and studied the business process.
• Performed Gap Analysis to compare all elements of existing "as is" with desired "to be" processes. Reengineered the user interface of the application.
• Extracted, discussed, and refined User and Business Process Requirements from SMEs. Also, authored User and Functional Requirements.
• Created and maintained Business Use cases and System Use cases, Use Case diagrams, Flow Diagrams, Business Flow Diagrams, Activity diagrams and Sequence diagrams throughout the SLC using MS Visio
• Prepared Need Analysis Documents of the requirements gathered through JAD sessions and individual elicitation sessions with different IT Group, Department Managers and refined the requirements. Conducted user interviews, facilitated Joint Requirement Planning (JRP) to reduce the Scope Creep and document analysis in requirements elicitation and document the business requirement document (BRD).
• Conducted and participated in walkthroughs to discuss certain issues with the development and business team.
• Used the Rational Tools for document versioning and Defect tracking within the system.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis. Worked closely with management to keep track of the status of project and draft strategies for the near future. Used MS Project to manage schedules, deadlines and resources for the project.
• Prepared test data for positive and negative test scenarios as per application specifications. Involved in both Manual and Automated test plans and test cases.
• Used HP Quality Center for defect tracking, facilitating and monitoring the testing process and bug reporting.
• Exposure in planning and assisting in the design of wireframes for online applications and products.
• Performed Manual, functional, regression and performance testing in user acceptance test (UAT) environment and approval of the application.

Environment: Windows 2000, JAVA, J2EE, MS-Project, MS-Office, Oracle, PL/SQL, UNIX, Win Runner, Load Runner, HP Quality Center, Rational suite.