SUMMARY

• Sr. Business Analyst/Scrum Master wif 7+ years of experience. Strong analytical and problem solving skills in Energy & Utilities and Banking & Insurance.
• Experience in cross - functional collaborating wif stakeholders, engineers, and leadership teams.
• Experienced in all phases of SDLC utilizing both Waterfall and Agile methodologies in SCRUM.
• Proficiency in writing technical documentation, such as BRD (Business Requirement Document), FRS (Functional Requirement Specification) and SDD (Software Design Document).
• Hands-on experience in testing web-based and desktop applications: writing and executing test cases: running Functional, Regression, User Acceptance Tests reporting software defects and following up wif fixed bugs.
• Experience in integrating several application in ERP(Enterprise Resource Planning)
• Handled complex projects across domains, where environment is completely new in industry.
• Provided product updates and technical advice to clients - Explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives.
• Led in all major SCRUM ceremonies: Stand up, Sprint Planning, Sprint Review and Sprint Retrospect.
• Coach for new teams implementing Agile.
• Developing and reporting of project estimates, project plans, risk & impact analysis, change management, release planning and post planning support.

TECHNICAL SKILLS:

Software Development Methodologies: Waterfall, RUP, SDLC and Agile (Scrum)

Business Modeling Tools: Rational Requisite Pro, Rational Rose, MS Visio, UML, Clear Case, Clear Quest

Testing Suite: Claredi, Ramp Manager, Quality Center, Winrunner, Test Director, Quick Test Professional (QTP)

Office Automation: Microsoft Office Suite, Outlook

Management Tools: MS Project, Clarity Tools, SharePoint

Databases: Oracle 10 g and 11i, DB2, MySQL, MS-Access, MS SQL Server

Operating System: Mac OS, Windows XP/Vista/7

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Business Analyst / Scrum Master

Responsibilities

• Created in depth requirements documentation detailing business requirements, Functional requirements for upstream well view
• Build development teams that are self-organized, self-sufficient and produce increments at a sustainable pace.
• Lead daily stand-ups and scrum ceremonies for two scrum teams. Work wif product owners to groom the backlog and plan sprints. Track, escalate and remove impediments.
• Be a servant leader and coach the team to improve continuously using agile principles.
• Consult wif Product Owners to groom product backlog and develop user stories
• Run daily (scrum calls) standups and maintain project progress.
• Involved in Preparation Burn down charts, Lead review and retrospective.
• Resolved impediments/roadblocks to re-create the focus on accomplishing the sprint goal.
• Assess risks and create risk mitigation strategy
• Proficient in creating and executing test cases, facilitate UAT, train end-users on new process and functionality, and assist in post-production support.
• Conduct requirements walk through session wif cross-functional teams to ensure the Functional Requirements Document represent everyone’s complete understanding of requirements.
• Help prioritize feature sets in order to implement efficient functionalities.
• Created new processes to implement proper Agile Scrum methodology.
• Groom Backlog to get rid of duplicate, obsolete, and completed User Stories.
• Created User Stories and maintain stories in JIRA.
• Coordinated and led sessions wif SMEs to discuss requirement and designs.
• Help create Training Guides for end users to better understand the new functionality.
• Successfully completed all committed tasks into deployable products.

Environment: MS Project, MS SharePoint, Oracle ERP, OBIEE, MS PowerPoint, MS Office Suite, MS Visio, Jira

Confidential, New York, NY

Business Analyst

Responsibilities

• Primary role was to understand regulatory of FATCA and engage wif customers to bring overview of FATCA.
• Created in depth requirements documentation detailing business requirements, Functional requirements and process flows diagrams.
• Analyzed business requirements and created functional specifications for the System
• Managed functional requirements gathering process to identify business solution.
• Provided and managed documentation via Harvest for analysts, developers, upper management, and clients
• Provided Level of Efforts (LOE) on Change Requests for Operations and Maintenance team
• Participated in facilitation of Joint Application development (JAD) sessions and interviews, to keep executive staff and team members apprised of goals, project status, resolving issues and conflicts.
• Creation of business process design comprised of detailed technical documentation including business rules and integration requirements to achieve a seamless operation through various business units.

Environment: MS Project, MS SharePoint, MS PowerPoint, MS Office Suite, MS Visio

Confidential, Newark NJ

Business Analyst / Scrum Master

Responsibilities

• Involved in gathering business requirements and updating rules of the Claims Engine as suggested by the Business. Worked wif the Claims, Enrollment, Provider Admin, Finance and Group Admin Business Areas.
• Involved in the requirement gathering sessions for Pharmacy Claims Submission from Pharmacy Benefit Managers (PBMs), processing of claims wifin the data ware house to generate reports for Medical Management and Case Management.
• Worked wif the Claims-Pharmacy (Rx claims) as well as Medical, Enrollment, Provider, ICD 10 analysis and member eligibility areas.
• Documented and described the workflow which integrated pharmacy and medical claims data into a single, consolidated data source.
• Worked wif BCBSA to review NCPDP standards and industry best practices for better solutions
• Worked wif architects and development team in document the technical design and solution in the form of Functional Requirements Document while supporting clarifications during development and unit testing.
• Facilitated QA and UAT testing post development. Conducted defect triage meetings for claims intake, processing and reports
• Involved wif release management in gathering all the documents for production implementation and supported the project during the warranty period

Confidential, Richardson, TX

Pre-Sales Solutions Engineer

Responsibilities

• Plan and write structured sections of a proposal for IT Services Projects for Oil and Gas Industry
• Assume full responsibility for accurately and completely populating proposal contents as required by deadlines including proper review and edits to technical documents
• Ensure all pursuit materials follow defined standards and has a consistent look-and-feel (leveraging available standard style template) while differentiating Mahindra Satyam among competitors
• Participate in pursuit status/review conference calls as required to collaborate wif onshore & other members of the proposal development team
• Provided product updates and technical advice to clients - Explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives.
• Investigation of clients specific needs and organizational requirements
• Presented the company services to clients - Showcased drivers and value that supported the business case for the total cost of ownership to the customer.
• Vendor and Partner management and co-ordination activities.
• Participation in various workshops wif potential partners on Joint Go To market strategy.
• Participation in Client Presentations, Proposal Defense and Analyst Presentations
• Has written Proposals for Top 10 Oil & Gas Industries in the globe deals ranging from USD 1 Million to USD 10 Million
• Has been on Oil & Gas competency in winning large deals