SUMMARY:

• Over 10 plus years of rich experience in IT industry
• Extensive experience working as Senior Business Systems Analyst/Program Manager with Investment Banking and Financial industry.
• Able to efficiently segregate data migration requirements from non - functional requirements.
• Extensive knowledge in identifying, developing and documenting Business Requirements, translating them to the Functional Specifications Document and contributing to the development of System Design Specifications.
• Proficient in creating Use Cases, Sequence Diagrams, Collaborative diagrams, Activity Diagrams, Class Diagrams using UML in MS Visio
• Experience working in SDLC and Project Life Cycle and Agile Methodology
• Works with business rules, compliance and best practices with SMEs.
• Solid business communication, and presentation skills, adept at creating and coordinating extensive communication networks (facilitation of JAD sessions/interviews, web-based products, reports, project status reports, PowerPoint presentations)
• Adheres to the PMBOK standards
• Involvement in negotiation, content management and vendor selection/management.
• Involved in creating user stories and producing Product, Release, and Sprint backlogs.
• Produced training materials for presentations and workshops.
• Well versed in project management tools including MS-Project.
• Efficiently conduct meetings, compose minutes and receive approvals.
• Experience working on resource allocation, MS Project plans including milestones, resource pooling, critical path to understand early start, early finish, late start and late finish.
• Experience in User Acceptance (UA) test plans, test cases and related activities.
• Experience in working with Cross Functional Teams and interacting with all levels of management for requirements.
• Experience in assisting Project Manager in project management activities, estimating, resource planning, status reporting and documentation, monitoring the project status and involved in handling multiple projects simultaneously.

TECHNICAL SKILLS:

Analysis /Methodologies: RUP, Agile/Scrum methodology, Waterfall methodology, Cost/Benefit Analysis, Gap Analysis, Feasibility Analysis

Programming Languages: HTML, Java

Microsoft Tools: Microsoft Visio, Microsoft Project, MS office Suite, MS visual Studio

Rational Suite: Rational RequisitePro, Rational Rose, Rational ClearCase, Rational ClearQuest

Reporting: Crystal Reports, MS Excel, Business Objects, Cognos Express

Database: MS SQL, MS Virtual Server 2005, Oracle

Testing Tools: Quality Center, Load Runner, Quick Test Pro

Operating Systems: Win 95/98/NT/2000/XP, Unix

Other Tools: Clarity PM, Primavera, Open Workbench, Salesforce, Business Objects, Eclipse IDE, Finware, Hogan, Ebbs

WORK EXPERIENCE:

Confidential, Phoenix, AZ

Senior Business Systems Analyst/Program Manager

Responsibilities:

• Extensively interacted with the various SME’s to gather strategic objectives and closely interacted with the different cross functional teams to gather the business requirements and non functional requirements and documented them.
• Documented and maintained the Change requests, Issues and Clarifications associated with the project throughout the lifecycle of the project
• Developed the narrative Use Cases and modeled the Use Case Diagrams, Activity Diagrams and Sequence Diagrams and revised other core materials throughout the System Life Cycle.
• Performed the scenario building analysis to document performance criteria parameters, which govern the passing criteria.
• Created the Business requirements document in conjunction with the business SMEs and get them signed off by the appropriate client management stakeholders. Also, worked with SME to modify workflow process by business reengineering practices.
• Developed various test plans for Product Functionality Testing, Integration Testing and User Acceptance Testing to make sure that the tests are progressive before moving the system into Production.
• Facilitate testing of the application at various stages including user acceptance testing, system integration testing, unit testing, production smoke testing.
• Presented to the senior management the Project Status progress to indicate the critical timelines of each activity, risks and the mitigation plans
• As the project Coordinator, prepared project plan highlighting milestones, triggers, resources and constraints.
• Decomposed high-level business and user requirements into prioritized functional requirements, specified in an appropriate level of detail suitable for a development team.
• Worked from inception to implementation on the SDLC and make or buy analysis.
• Clearly defined design flow and options to be presented and automated with possible options based per client needs.
• Worked with external vendors to help them understand what we needed and help them understand the timelines and reason for change and follow quality principles.
• Used CRM tool to clearly define customer preferences, Personal Identifiable Information (PII), source product recommendation logic per customer type and needs.
• Communicated technical concepts to non-technical audience, such that pertinent issues can be discussed and resolved. Developed Use Case Diagrams, Activity Diagrams and Sequence Diagrams using UML and MS Visio.
• Clearly defined in-scope, out of scope items along with risks and opportunities and maintained artifacts.
• Primarily responsible for creatingbusiness process flowcharts, workflow diagrams and Data Flow Diagramsusing UML tools.
• Understood and documented risk, triggers and effectively presented decision tree with risk levels.
• Worked on several RFP, RFC proposals and successfully managed to receive sign off

Environment: Windows XP, UNIX, Sybase, SQL, MS Office Suite, MS Project, MS Visio, HTML, XML, J2EE, Java, Hibernate, Struts, Spring Framework, IBM Websphere, CVS

Confidential, Rhode Island

Senior Systems/Business Requirements Analyst/Program Manager

Responsibilities:

• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the Business process owners & stakeholders for implementing the OBIEE reporting tool.
• Create documentation for business unit for tracking issue and helping for implementing new Data Base system also Data Warehouse and Data Management by using OBIEE tool, for Front back office.
• Write detailed requirement for System Enhancement and making high level concept diagrams for procurement.
• Using Product Life Cycle for implementing System requirement for Data Warehouse and Data Management and State Diagrams bases on UML methodology and process flow diagrams.
• Involve in using Story Board for Enterprise Analysis Phase, for creating the Business Case.
• Experience in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship.
• Implemented Agile PLM methodology for running the whole product life cycle & Solution Design.
• Good knowledge on Basel II standards set forth for managing Data Warehouse and Data Management for Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Involve in Requirement Specification for Operational Risk Management Data Warehouse (ORMDW).
• Good understanding of Operational Risk Management - Data Warehouse & Data Management under Basel II and Solution Approach.
• Participated in GAP analysis around the identification of business rules and system process flows, user administration, requirements and assumptions.
• Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
• Helping to build new Oracle ERP data Warehouse on standalone infrastructure
• Assisted the development manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plan accordingly.
• Performed manual tests as part of the System Integration Testing and User Acceptance Testing by using SQL.

Environment: MS Office Tools, PL SQL Server 2005, PC, PQM, MS Visio, MS Project, Data Warehousing, Share point, OBIEE, PLM, RequisitePro, Rational Rose UML, RUP, Java SDK, Basel II, MS Visio, Windows 2000

Confidential, Milwaukee, WI

Senior Business Analyst

Responsibilities:

• Simultaneously handled several applications tested, tracked and documented the results. Interacted with the clients in documenting the requirements and tracked the changes.
• Impact Analysis is performed to estimate the effects involved with changes in requirements, evaluating their impact on the project as a whole. Collected information and data from other departments regarding inputs/outputs, triggers, dependencies and process interfaces.
• Integrated the distributed data in several locations to serve the purpose of the project. Compiled the business requirements and used them as guidelines to create a test plan to test the new application.
• Conducted conference calls with offshore developers following up with changes in requirements and their impact on the development process. Conducted JAD sessions with the key business users and other stakeholders. Played a major role in testing and validating the usability of the application.
• Defined validations to be built into application in line with the functional requirements. Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Documented existing business processes and helped improve process functionality by identifying and removing unnecessary steps. Provided recommendations for prioritization of all web development projects.
• Worked on business services specifications to capture all the service rules for the different workflows in SRM
• Identified and integrated new web functional disciplines and core processes associated with the implementation of the procedures. Recommended and implemented initiatives that reengineered improved and redefined key business processes and sub-processes.
• Involved in System testing and User Acceptance testing. Wrote Test plans, Test scripts and implemented them manually. Conducted manual testing for checking Functionality, Security and Regression during various phases of the development of the online application.
• Interacted with developers to report software bugs and re-tested the fixed issues. Investigating software bugs to resolve technical issues.

Environment: HTML, JavaScript, Java, MS SQL Server, MS Visio 2000, Rational RequisitePro, MS Word, MS Excel, MS Power Point

Confidential

Business Analyst

Responsibilities:

• Conducted new business requirement analysis
• Responsible for the scope documentation of system and business requirement specifications, step-by step technical and user manuals with illustrations, design and development of use cases and test-case scenarios and root-cause analysis, developing test plans, training, and packaged implementing experience with new processes and technology
• Responsible for development of various additional modules
• Experience with rational tools
• Alignment of Information Technology practice with identified business strategies
• Preparation and execution of test plans based on use cases.
• Interaction with various implementation managers to meet their specific requirements
• Documentation, facilitation and coordination of activities with other departments
• Responsible for migration and implementation of above liquidity cash management products (on-line setup and monitoring) in Chennai.
• Responsible for a team of 10 employees by training, tracking daily, weekly, and monthly statistics and providing constructive feedback and maintaining high morale
• Lead various process improvement projects. Identified and suggested areas for enhancement and improvement
• Familiarity with the concept of six sigma techniques

Confidential

Business System Analyst

Responsibilities:

• Liaison among stakeholders to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems.
• Interacted with project stakeholders to elicit and document project requirements by translating business needs into testable, developer-ready requirements.
• Produced professional quality project artifacts including business requirement documents, requirement plans and models.
• Challenged requirement additions that lead to scope creep.
• Worked on RFC, RFP, issue logs, defect log and maintained a solutions log for the same.
• Worked with Design and Development teams both in the India and Europe to help design a feature rich system.
• Worked on root cause analysis, forward and backward Traceability Matrix, trend analysis to fully understand current state, pain points.
• Worked on data analysis, created data marts to avoid ambiguity.
• Worked closely with data modeler on data mapping and data definitions.
• Worked with Business Rules and Statutes and defined best practices with SMEs.
• Worked on presentations and training materials for off-shore resources in Europe to understand vision, project purpose, risks and opportunities.
• Involved in negotiation, content management and vendor selection/management.
• Assisted the business in determining process flow and business function.
• Extensively used BPM principles to analyze and implement necessary project redesign.
• Worked from inception to implementation on the SDLC and make or buy analysis.

Confidential

Business Analyst

Responsibilities:

• Eliciting and Managing customer’s functional and system requirements.
• Documented As - Is process and To-Be Process to perform Gap Analysis.
• Facilitated JAD sessions with SMEs, users and stakeholders for resolving disputes.
• Prepared High-level Business Requirement Documents (BRD) supporting documents containing essential business elements, detailed definitions, Data Journal& description of the relationships to analyze and document business data requirements.
• Involved in testing the Business Objects Reports as a part of Unit Testing.
• Performed traceability matrix that displayed relationships and requirements by using Test director.
• Helped to establish a data quality/data governance program at the company to ensure data integrity is enforced and improve reputational risk associated with data quality issues.
• Analyzed Client Business model and proposed multiple possible solutions to support their needs.
• Did GAP Analysis on proposed solutions to identify the best solution that fits client Business Requirement.
• Developed and documented work flow processes and procedures by acting as a liaison between Business and IT.
• Worked on Business Rules in augmenting new GUI and defining premier customers.
• Documented BRD, FRD, minutes, Application Documents, FAQs, SOPs & Training Manuals.
• Educated external vendor on the to-be state, monitored progress and road blocks.
• Performed Business Process Modeling (BPM), conducted Gap Analysis to help identify Instances of Change (IOC) for system development and developing new procedures.
• Large database maintenance including data modeling, mapping, development, integration, analysis and testing.
• Carefully and graphically represented the AUP (Agile Unified Process) in deployment discipline workflow diagrams.
• Worked on several RFP, RFC proposals and successfully managed to get sign-off.
• Provide support to developers and executives in building and managing project plans using Clarity PM and Open Workbench; manage schedules, deadlines, resources for the project.
• Worked on milestone charts and various other aspects of the MS Project Plan including Gantt chart and resource pooling.