SUMMARY:

• More than 20 years overall IT experience across 3 critical areas: Development, Testing and Business Analysis on J2EE multi - tier web-based Enterprise platforms.
• Experience includes 5 yrs programming, 10 yrs of full-life cycle Testing & QA., and most recently, 10 yrs as Business Analyst - Leading the requirements gathering & analysis via structured methodologies such as HP Quality Center.
• Major clients include Federal/State Government, as well as commercial clients across numerous industries including Transportation, Retail Banking, Payroll/Human Resources, Merchandise/Inventory sectors, and Billing/Consumer Loyalty systems for major Telecoms, Imaging/Printing solutions for Medicaid/Medicare.
• Leadership and key contributor throughout Software Development Life-Cycle (SDLC) via deliverables such as Impact & Gap Analysis, Business/Requirements & Test Plan Documents.
• Areas of expertise; Requirements Analysis, Project coordination, Software Testing/QA, System Migration/Re-engineering. Identity Access Management
• Retail banking - Identity Access Management; facilitated the gathering of security related requirements as they relate to system access.
• Leadership of requirement gathering process thru complete SDLC (Kickoff - implementation)
• Analysis of multiple complex J2EE web-based Development Projects
• Have worked in both “Waterfall” and “Agile/SCRUM” methodologies
• Substantial document creation of formal SDLC documents (Gap Analysis, Impact Analysis, Business Requirements Document, User Guides, Test Plans, etc) at CMM Level 3+ Standards through all phases.
• Core strengths are analysis of “As Is” processes to “Should Be” requirements via Gap Analysis, Impact Analysis and Business Requirements
• Performing as liaison to interpret Business needs to technical requirements via Use Case scenarios.
• Translation of business Work Flow Diagrams &process flows to high-level requirements via RUP methodology -Rational Rose, Requisite Pro tools and Visio modeling.
• Creation of Use Case scenarios, white-board, and User Stories to refine high & lower-level requirements
• Working closely and interacting with Business Partners, stake-holders, and Users to define actual business needs and requirements - via website and client interface design and refinement.
• Effective oral & written communication in presentation of business solutions; creation of critical SDLC documents and interfacing with various levels of stakeholders in gathering & defining of requirements.
• Extensive (ten yrs.) expertise in the formal Testing and management of testing procedures to ensure requirements are met and goals achieved.
• Expertise in use of MS products such as Word, Excel, Power Point in development of required documents and presentation media.
• Expertise in use of business requirement management tools such as Serena Dimensions, Rational Rose, Requisite Pro & Clear Case, HP Quality Center.
• Presentation skills include staff training, Power Point presentation of ideas & solutions to stake-holders via graphs and charts in JAD sessions and peer reviews with technical team members
• Leadership qualities exhibited thru striving for highest quality and mutual respect for all clients and team members.

TECHNICAL SKILLS:

COLABORATIVE SW / WEB TECHNOLOGIES: CLEARCASE, RATIONAL ROSE/REQUISITE PRO, XML, MS SharePoint. SailPoint, Cyber Ark

PC TECHNOLOGIES: MS WINDOWS 2007, MS Outlook 2007, MS Lync

OPERATING SYSTEMS: Microsoft Server - 2008

LANGUAGES/DB’S: Oracle 10, SQL, DB2, Java/Java Script, Microsoft SQL 2005

HIGHLIGHTS OF EXPERIENCE:

Confidential, Atlanta, GA

Security Analyst

Responsibilities:

• Gathering security requirements,
• Collaboration with SME’s, information Owners and Security Officers to determine Key Risk Indicators.
• Ensuring the security policies and procedures were met across the enterprise
• Support concept of Least Privileged Access to role-based Access & accessing system resources.
• Documenting, testing & overall support of Cyber Ark and SailPoint implementation projects
• Identification and resolution of functionality gaps in On-boarding and other security related processes such as QlikView to comply with significant deficiency - auditing requirements
• Worked in a support role on Logical Access Method project to resolve SOX compliance issues for Process ID’s in an effort to address accessing issues and monitoring of 2,000 servers
• Ensuring access privileges were granted according to policy and procedure, and all group roles and services are properly authenticated, authorized and is auditable. streamlining and tightening procedures for higher effectiveness and efficiency via Visio workflow diagrams
• Improvement and revision of security intake forms and procedures

Software: MS Windows, Excel, PowerPoint, SharePoint, Visio, Notes, Outlook 7, SailPoint, Cyber Ark, QlikView

Confidential, Atlanta, GA

Sr. Business Analyst

Responsibilities:

• Leading requirements gathering process via iterative agile/SCRUM methodology
• Analysis of “as is/should be” via JAD/JAR work session via development & business teams
• Use of MS Visio to model process workflows and build User Stories of detail auditing procedures
• As liaison, collaboration in building close relationship between business, development, SME’s of Business Community
• Project deliverables include; User Stories, Data Dictionary, Taxonomy, process workflows, etc.

Hardware/Software: NetMeeting, MS Share Point, Lotus Notes, MS Word, Excel, PowerPoint, Visio, project

Confidential, Roswell, GA

Business Systems Analyst

Responsibilities:

• An “Agile/SCRUM” environment with heavy emphasis on technical analysis - “ Confidential ” every week involved data and process analysis of the MMIS (Medical Management Information Systems) conversion and interface acting as liaison between SME’s for state of ND/AK and global tech development team located in India and around the world to facilitate resolving Change Request, defects and addressing changes mandated by state and federal laws.
• This was accomplished thru data analysis and manipulation of processing logic essential to letter generation for Medicaid/Medicare providers.
• My responsibility was for coordination, analysis, development and testing of all issues encountered thru entire SDLC to deployment.
• Conduct “As Is/Should Be” analysis, Facilitation of meeting with globally located team of developers and SME’s via presentations, and JAD sessions and presentations - effective communication essential in making things happen. Methodology: Agile with 1 week Confidential

Hardware/Software: Oracle 11, xpression tool, SQL/Realtime, TOAD, XML, MS Office, ReqWeb, ReqPro/Clear Quest, Office Communicator, WebEx, NetMeeting, SharePoint, MS Outlook, Word, Excel, PowerPoint, etc.

Confidential, Columbia, SC

Business Analyst

Responsibilities:

• Major task include leading requirements gathering process; working closely with stakeholders &SME's to define "as is" and “Should be” requirements via JAD sessions /meetings, User Stories and Use Cases,
• As advocate for the business users, and intermediary for development team lead the effort formulate workable solutions.
• Extensive expertise in delivery of Business Requirement Document, Scope and other project deliverables Substantial use of Use Case, User Stories and methodology via Requisite Pro.
• Heavy emphasis on import, tagging, and tracing of requirements via Requisite Web of major functional processes .
• Methodology: Agile with 2 week Confidential

HARDWARE/SOFTWARE: Windows XP, MS word, Excel, Power Point, Project, Visio, HP Quality Center, Oracle 10g, MS Outlook, Rationale Rose, Requisite Pro, Requisite Web, Snagit

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Also currently assigned to the Emergency Operations Management System (EOMS) web portal supporting the CDCs effort to respond to emergency events around the world Skills include:
• Support of diverse development team gathering requirements, gap analysis, impact analysis and validation /Verification, and technical users guides.
• Working closely with business community to define and refine business needs via iterative interaction with managers, Business Users, etc.
• Manage requirements gathering process throughout Software Development Life-cycle (SDLC).
• Effective communication, problem solving, inter-personal skills, JAD sessions & presentation meetings w/users and stakeholders, Flow diagrams/used case, modeling &Traceability.
• Substantial interaction with SMEs and tech. team to translate business needs into technical solutions while serving as advocate of users needs.
• Methodology: Agile with 2 week Confidential

HARDWARE/SOFTWARE: Windows XP, MS word, Java/J2EE, Excel, Power Point, Project, Visio, HP Quality Center, Oracle 10g, MS Outlook, Rational Unified Process (RUP), Performance Life-Cycle (EPLC), Documentum imaging software.

Confidential, Covington, GA

Test /Business Analyst

Responsibilities:

• Analysis of requirements, creation of SDLC documents via Total Methodology, JAD sessions w/users, walkthroughs w/technical team as liaisons between users and technical teamConsulted with TEK Systems/CACI as Business Analyst/Test Analyst to support the Air Force process of handling its Hazardous Waste & Hazardous Material via a web-based J2EE Java/Oracle driven application that will support global Air Force bases.
• As Business Analyst, responsible for working closely with AF/users & technical team to learn process, define requirements generate SDLC documents.
• Also worked with test team to formulate test plans and procedures, execute test scripts, coordinate User Acceptance Testing, problem resolution and test summarization.

HARDWARE/SOFTWARE: Bugzilla, Windows XP, MS word, Project, Excel, Power Point, Visio, Docline, Lotus Notes

Confidential, Columbia, SC

Business Analyst Team Lead

Responsibilities:

• Responsible specifically for HR, Payroll and Electronic timekeeping systems, Dashboard systems application - manage migration of enhancements throughout the SDLC.
• Effective leadership and communication skills thru requirements gathering, development and UAT phases, Process Modeling, JAD sessions with SME’s and internal clients.
• Responsible for problem resolution and tracking of issues throughout SDLC.
• Methodology: Agile with 2 week Confidential

HARDWARE/SOFTWARE: Windows XP, MS word, Excel, Power Point, Project, Serena Dimensions, Caliber RM, MS Outlook, Rationale Rose, Requisite Pro, Clear Case, Java, (J2EE application) Oracle 10g, Visio

Confidential, Rockville, MD / Wash., DC.

Business Analyst

Responsibilities:

• Responsible for managing project through all phases of SDLC from inception to delivery via use of MS Project - ensuring that project schedules were adhered and product is delivered with minimal defects.
• Led Gathering of business requirements via meetings, JAD sessions from interaction with various key players
• Design and development of major “Dash Board” software application.
• Analysis and definition of requirements via Use Cases and structured methodology tools such as Caliber RM.
• Facilitation and managing of meetings and presentations with Subject Matter Experts, technical teams, and key stakeholders.
• Conversion of business requirements to technical specifications for development via Impact analysis, gap analysis and Requirement documents.
• Liaison between business users and technical teams to resolve issues and problems.
• Manage and oversight of all phases of development and testing - especially regression and UAT testing.
• Use of Visio to document workflow process analysis and illustrative presentation of system enhancements.
• Substantial use of Use Cases in detailing the work process flow of system applications
• Creation and customization of Oracle reports for administrative field offices.
• Training presentation to business users to help facilitate new enhancements to system.
• Creation and maintenance of Crystal and Oracle reports via SQL queries for management applications.
• Ability to work multiple projects simultaneously with close delivery dates thru prioritization and organizing skills
• Key skills include effective written and oral communication when creating essential SDLC documents or leading meetings and presentations or interacting with Users. I’m also energetic and a great motivator for other team members to deliver the best product, and a willingness to learn new web technologies.
• Reveal unidentified requirements, evaluate changes to requirements, assesses impact of changes.
• Supported environments include web-based, client/server, Content Management System. for multiple applications.

HARDWARE/SOFTWARE: Windows XP, MS word, Excel, Power Point, Project, Serena Dimensions, Caliber RM, MS Outlook, Rationale Rose, Requisite Pro, Clear Case, Java, J2EE Application, Oracle 10g, Visio

Confidential, Wash., DC

Requirements analyst and Test Analyst

Responsibilities:

• Management and coordination of overall testing effort
• Development of Test plans, creation of test cases, execution, Defect Tracking & Test summarization.
• Coordination of requirements gathering and analysis of business and technical specifications.
• Development of Requirements Analysis documents.
• Frequent interaction government managers as well as technical development teams
• Responsible for resolving technical issues that materialized between the two groups
• Research and feasibility studies on selection of Percussion’s Rhythmyx software application for design/creation of prototype
• Use of Visio to illustrate and document work flow analysis
• Frequent use of MS Project for periodic project milestone achievements
• Structured Methodology (RUP) used for creation of Use Case scenarios.
• Recommendations for CMM Level 3 standard initiatives for this and other projects.
• Health & Human Service /& Social Service Admin - Baltimore. MD:
• Requirement analysis,
• Use MS Project to track individual sub-task
• Develop test plan, test cases & Scripts - via structured methodologies
• Use of Visio for workflow Analysis to illustrate data relationships
• Focus on data analysis in determining integrity of test data files and data modeling.
• Execute scripts, problem tracking/test documentation.
• Conducted peer reviews, meet w/users via Weekly status meetings with government client as well as associated technical team members.
• Major contribution to mainframe testing of (NDNH) in support of same FPLS project using similar skill-set.

HARDWARE/SOFTWARE: Mercury Test Director, Java, Windows 2000XP, MS Office, MS Outlook, Visio, HTML/JavaScript, Oracle 9.0, J2EE Architecture/Process - MVS/OS/390, TSO/ISPF, File Aid, Endeavor, OS/JCL and various IBM utilities, Rhythmyx Web Content Management System (WCMS)

Confidential, Lanham, MD

Business Analyst

Responsibilities:

• Major focus and emphasis on workflow analysis of users needs, gathering of requirements, construct via Used Cases.
• Design and development of Data Dictionary consisting of travel transactions that were key components of the travel system.
• Assisted in testing efforts to include development of test plans, creation of scripts and coordinating test execution.. performed MS Power Point presentations of system deliverables and enhancement
• MS Project to report accomplishments of milestone
• RUP Structured methodologies in design of government travel systems
• Visio design tools for presentation of system enhancements
• SQL queries against the DB2 database to verify data

HARDWARE/SOFTWARE: IBM PC, Windows NT, MS Office, Word, Excel, Power Point, Lotus Notes, MS Access, Visio, Rational Unified Process (RUP), Rose/Requisite Pro, Clear Case/Quest, J2EE architecture DB2/SQL.