SUMMARY:

• 6 years of professional experience as a BUSINESS ANALYSIS in Health care, Finance, life science domains. Holding a strong urge to utilize intense research, organizational, and team work skills in order to contribute to the organizations changes or processes.
• Extensive use of BABOK guidelines and practices.
• Experienced working with various Software Development Life Cycle (SDLC) methodologies that includes Waterfall, Agile RUP.
• Experienced in gathering user requirements, analyzing and preparing Project Deliverables like Business Requirement Document (BRD), Use Case Documentation, and Functional Specification Document (FSD).
• Experience working on the gap analysis based on as - Is, To-Be processes and proposed changes for process improvements.
• Experienced in Conducting JAD sessions with superior organization and presentation skills.
• Experience in Business Process Modeling and worked on various flow diagrams that includes Sequence Diagrams, Activity Diagrams and Process Flow Diagrams using MS Visio.
• Experienced working on the UML modeling and extensively worked on creating the Use Case diagrams, Entity Relationship Diagrams and Class Diagrams using Rational Rose and MS Visio.
• Experienced in using the AXURE RP PRO to develop Prototypes and Wire frames.
• Experienced in Quality Assurance, Process, Verification, Validation, Testing and Technical Writing.
• Experienced in developing Test Plans and Test Cases based upon business requirements.
• Experienced working on the Requirement Management tools like SharePoint and Rational Requisite Pro.
• Worked on MS Project to manage schedules, deadlines, resources, collaborate with different teams, and analyze project information.
• Knowledge of risk management, fixed income performance measure development, process development, and WBS development.
• Good Knowledge of HIPAA Compliance Lifecycle, HIPAA Insurance Regulations and Claims Processing, Medicaid & Medicare.
• Claims Transactions according to the HIPAA 5010 standards.
• Experienced with the HL7 data transactions.
• Performed Data mapping and data translation in HL7 version 2.2.
• Effective Customer relationship management (CRM), Project Scope Change Management and Configuration Change Management.
• Experienced in Application Development, Web 2.0, E-Commerce, GUI, Infrastructure and Operations.
• Knowledge about cGXP such as GLP, GMP, and GCP.
• Good knowledge about CFR Part 11 and other Health care related regulations.
• In depth knowledge in Life sciences.
• Experienced in life sciences projects like Pharmaceutical chemistry, Pharmaceutics.
• Results-oriented and professional, with experience in positions requiring interpersonal, communication, technical, and problem-solving skills.
• Ability to manage multiple projects concurrently.
• Allocated resources from SME groups, coordinated interactions with customers and users for Problem Analysis, identifying business risks and rules, and documenting business requirements.
• Possess excellent communication skills, good team-management and leadership qualities.

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows /XP/7, LINUX, MAC, Android

Languages: SQL, Java, Java Script, HTML and UML

Databases & Tools: SQL Server, MYSQL

Internet Technologies: PHP, Visual Basic 6, HTML, XML

Quality Management: IBM Rational Manual Tester, Quality Center, QTP, Mercury Quality center

Business Modeling Tools: Rational Rose, Microsoft Visio

Version Control: Share point, Rational Clear Case

Change Management Tools: Requisite Pro v7.1

Project Management: Microsoft Project, MS Office 2010 (Outlook, Access Word, Excel, PowerPoint);

Multimedia: Photoshop CS4

SDLC Methodologies: Water Fall, Prototyping, Rational Unified Process (RUP) and agile methodology

PROFESSIONAL EXPERIENCE:

Confidential, Louisville, KY

Sr. Business Analyst

Responsibilities:

• Participated in user meetings, gathered business requirements & specifications for the Data-warehouse design. .
• Established a business analysis methodology around the SDLC, helped to develop use cases, project plans and manage scope.
• Involved in the meeting with business Process Owners, SME (Subject Matter Experts) and store users for Requirement gathering in Definition Stage.
• Worked on HIPAA 4010 and 5010 / ICD 9, version for all EDI transactions.
• Worked with EL7 data Transactions.
• Performed Data mapping and data translation in HL7 version 2.2.
• Worked within a growing knowledge of HIPAA 837, 835, 834, 820, 270, 271, 276, 277, and 278, EDI, Privacy, Security, and Medicaid. Experienced with different life sciences disease codes.
• Responsible for writing Functional Requirement Specifications (FRS).
• Created workflow diagrams to better demonstrate the processes adopted in the EDI group and accounting groups of the company.
• Extensively interacted with the stakeholders business and IT in finalizing the requirements according to the CMS Compliances/Regulations and HIPAA Regulations.
• Conducted the FRS reviews and walkthroughs with all key stakeholders which include business, IT SME’s.
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams/State Chart Diagrams (UML).
• Created Process Flow diagrams, Use case diagrams (UML) using MS-Visio
• Prepared Test Strategy, Test Plan, test report and Gap Report
• Performed UAT based on Requirements Document and prepared the Test Cases using Quality Center.
• Maintained Traceability Matrix in Excel.

Environment: Quality Center, MS Office, MS Project, MS excel, MS Word, MS Visio, MS .NET, MS SQL, MS Power Point.

Confidential, Wilmington, DE

Sr. Business Analyst

Responsibilities:

• Involved in Business Process Reengineering (BPR) - analyzed existing business processes and implemented new improved processes.
• Monitored client expectations at all phases of SDLC and assured that all artifacts are in compliance with corporate SDLC Policies and Guidelines.
• Used SQL and Crystal Reports for querying underlying database tables.
• Conducted GAP Analysis to identify key areas of concern and addressed them with the Business team. Documented the AS-IS and TO-BE processes.
• Created Use cases diagrams using Visio. Developed Sequence Diagrams, Activity Diagrams.
• Involved in designing of the system with the system architecture and the development team, implementing technology based solutions.
• Designed user interface for PATS and process flows.
• Did the initial study of Health Care Management to collect customers information like data about existing systems at customer site, specific customer requirements. Good customer relationship management.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Authored and monitored progress reports on a weekly basis.
• Coordinated between the Onsite coordinator and development team at Offshore to derive correct requirements for the product
• Conducted JAD sessions between the end users and the development team.
• Performed User Acceptance Testing (UAT) and reporting the bugs to the development team.
• Created the Traceability Matrix for tracing the original requirements back to end result
• Conducted project related presentations and provided reports to the higher management.
• Created Test cases using Mercury Quality Center

Environment: Rational Rose7.0, JAD, UML, MS OFFICE, Microsoft Office Visio, Microsoft Office Project 2010, UAT, SQL Server 2005, MS Access, Windows Server 2003, Mercury Quality Center, and Visual studio 2005, Power Center.

Confidential, Orange County, CA

Sr. Business Analyst

Responsibilities:

• Conducted business users’ interviews gathered and analyzed requirements.
• Conducted Knowledge Sharing sessions. Documented project processes and procedures.
• Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams.
• Identified Risks, documented business processes, conducted GAP analysis, experienced with fixed income security.
• Translated business requirements into Design Document for functional coding.
• Developed Use cases and Activity Diagrams in Rational Rose.
• Worked on Wire frames during the Elaboration Phase.
• Identified /documented data sources and transformation rules required to populate and maintain data warehouse content.
• Participated and contributed in discussions about parameters for reporting capabilities.
• Scheduled meetings with developers, SA’s (System Analyst) and testers to collaborate resource allocation and project completion.
• Suggested measures and recommendations to Marketing Department to improve the visibility of the new Portal.
• Prepared Mock Up screens in MS Visio and created presentations for the Business Users in PowerPoint.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Developed test plans and test cases to be used in testing based on business requirements, technical specifications and product knowledge.
• Involved in requirement analysis, designing test plan, identifying test conditions.
• Maintained all the test cases in Quality Center so as to perform Manual Testing.
• Conducted Daily Defect status and Progress meeting reports with QA team; carried out defect tracking using Clear Quest for identifying and documenting all issues, functionality gaps and new functionality needs.
• Involved in monitoring process flows and created Business Process Verification Plans, conducted and wrote user test check list manual for UAT Phase.
• Conducted User Acceptance Testing (UAT).

Environment: Test Director, Rational Requisite Pro, Rational Clear Case, MS-Excel, MS-Visio, Windows 2003, SQL Server, Enterprise Architect, Axure RP Pro

Confidential, Providence, RI

Business Analyst

Responsibilities:

• Responsible for requirement and design documentation review, identification of Customer Management software anomalies and test results, customer interaction and IT management.
• Managed all the requirements and change requests and made updated requirements available to all team members involved in the project.
• Conducted GAP analysis in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation .
• Conducted feasibility study and performed impact analysis for proposed enhancements.
• Worked closely with Developers and User Representatives, participated in the product design process including specifications, end-user reviews and application walk-through.
• Developed business use cases in most instances, worked extensively on Rational Requisite Pro in gathering user Requirements, manage Workflows and elicit Communication plans.
• Generated Use Case diagrams using MS Visio to depict process flows, timelines and cost-benefit models.
• Worked with On-site and Offshore teams for Development and Testing.
• Worked with development and testing teams to approach timely release objectives, patch releases and provided assistance during deployment.
• Used Test Director to invoke the scripts, initially performed the baseline testing, organized all the scripts systematically and generated reports.
• Interacted with Development and QA Team to ensure overall quality and scalability of the software.

Environment: HTML, MS Office, MS Project, MS Visio, UML2.2.

Confidential, San Diego, CA

Business Analyst

Responsibilities:

• Conducted JAD sessions with business users to elicit business requirements as well conductedpersonal interviewswith SME’s to articulate business needs
• Interacted with Business Users to gather Business Process and Interface Specifications Requirements
• Analyzed Business Requirements, developing tracking and enhancing them into functional requirements using Rational Requisite Pro as a requirements tool.
• Developed documents on the process of order to cash.
• Generated use cases, use case diagrams and sequence diagrams by using UML methodology.
• Grouped the Use Cases and other diagrams into sequence and collaboration Diagrams using Rational Rose based on UML methods thereby defining the business process model
• Conducted focus groups and surveys to assess operational needs and potential impacts
• Completed risk assessment and created framework for implementation.
• Prepared entity relationship diagrams and handled change requests.
• Compiled Reference manuals for feature integration.
• Evaluation of new business solution and defining the cost/benefit and economic justification of the project.
• Involved extensively in Project Planning in the areas of Scheduling, Team Building, Task Assignment, Generating Feasibility and progress report
• Experienced in Application Development, Web 2.0, E-Commerce, GUI, Infrastructure and Operations.
• Involved in Integration Test, UAT (User Acceptance Test)
• Involved in Documenting/Executing business test cases and conducted User Acceptance Testing in the presence of developers, development managers, and the SME’s
• Gathered requirements for analyzing and designing multi-dimensional reports
• Creating test plans, test cases according to the BRD for different Line of Business
• Creating test data, mandatory data scripts to generate in database
• Created and executed the test cases to test the functionality of the application
• Involved in Preparing the Reports and prepared the final reports and Test summary reports

Environment: s: Rational Unified Process (RUP), UML, MS Visio, Rational Requisite Pro, MS Project, Quality Center, QTP, MS Access, MS Word and MS PowerPoint.