SUMMARY

• Business Analyst with about 7 years of full life cycle development experience in business analysis, systems analysis, organizational change management and project management Results driven with a proven ability to deliver organizational improvements supporting business objectives and streamline procedures across the enterprise.
• About 7 years of diverse experience in Retail, Financial and Healthcare industries.
• Working knowledge on HIPPA, EMR, HER and HL7.
• Strong knowledge in Sales and Marketing.
• Excellent experience in business process flows, business process modeling, case tools, business analysis, gap analysis and organizational change management.
• Conducted Joint Application Development (JAD) sessions and worked with executives, developers, and end - users to define the exact requirements needed by a software solution.
• Excellent Business writing skills in writing Business requirements document, USE Case Specifications, Software Requirements Specification (SRS) and Workflows.
• Experience in using software change and configuration management tools such as Clearcase, Clearquest and PVCS Tracker.
• Experience in using business modeling tools such as Rational Rose and MS Visio to generate data flow diagrams, process maps, flowcharts and UML diagrams.
• Experience with creating high level design architecture diagrams using functional, behavioral, information and physical views.
• Excellent communication skills (both verbal and written).
• Exceptional analytical and reasoning ability.
• Excellent coordination skills coordinating project requirements and issues with clients, senior managers, developers, subject matter experts and other analysts.
• Good knowledge of and management of requirement traceability matrices using requirement management tools such as DOORs and Rational Requisite Pro.
• Experience creating business architecture documents such as business models, business governance, enterprise architecture and business process models.
• Excellent knowledge of software testing tools such as WinRunner, Loadrunner and TestDirector.
• Highly organized with the ability to manage multiple projects and meet deadlines.
• Effective contributor and motivator in a team environment

TECHNICAL SKILLS

Programming Languages: Java 2, J2EE technologies (EJB, JSP, Servlets and JNDI), UNIX shell scripts, XML, HTML, PL/SQL, PHP

Operating Systems: UNIX, Solaris, MS DOS, Windows XP, Windows NT

Modeling Tools: MS Visio, Office Suite, Rational Rose

Application Servers: Websphere Application Server, Websphere Portal, Tivoli Access Management, Tivoli Identity management.

Requirements Management /Caliber: RM, Rational RequisitePro, DOORS, RRC, JIRA Management ToolsSERENA, MS PROJECT.

Testing: Quality Centre, Win Runner, Rational Clear Quest.

Methodologies: AGILE (Scrum), RUP, WATERFALL

MS Office: MS Word, MS Excel, Outlook, MS PowerPoint, MS Access

Content Management Tool: SHARE POINT, IBM ECM, VIGNETTE

PROFESSIONAL EXPERIENCE

Confidential, RI

Sr Business Analyst

Responsibilities:

• Involved in defining the whole project life cycle, following RUP methodology. Developed a vision plan that defined the primary goals and objectives of the project. Analyze business requirements and segregated them into high level and low level.
• Performed business marketing through the e commerce website.
• Performed marketing orientation for the new and enhanced e commerce website.
• Used contemporary marketing and R and D to develop a product attuned to business rules.
• The website helped the audience and its customer to have personalized marketing and one to one marketing.
• Involved with the Sales team to gather requirements.
• Responsible for participating in the review of change management, release contents and schedule.
• Assisted Project Manager in developing design and specification, according to the requirement and information gathered during JAD sessions and other forms of information gathering methods.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Assisted in defining the initial common terminology to be used throughout the project lifecycle.
• Examined progress and wrote completion reports which were submitted to project management on a weekly basis.
• Worked with MS project for Time allocation and Resource management.
• Created different Traceability views to maintain the Traceability of the requirements with the help of MS Excel.
• Created Use cases and activity diagrams to extract business process flows and workflows involved in the project using MS Word and Microsoft Visio.
• Extensively involved in running manual tests on the applications.
• Involved in manual testing to check images, broken links, buttons etc on the web pages.

Environment: Microsoft Windows XP, Oracle, HPQC, RTC, RRC, Documentum, MS Word, MS Excel, Case wise Modeller.

Confidential, Manard, MA

Business Analyst

Responsibilities:

• Interfaced with the client as part of the Requirements gathering team to finalize the project scope.
• Facilitated JAD Sessions and gathered Business Requirements.
• Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes using Rational Suite
• Assisted the PM in developing Use Cases and project plans and also managed changes to the scope of the project.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML tools.
• Developed business requirement specification documents as well as high-level project plan.
• Developed business process models in RUP to document existing and future business processes.
• Developed estimates, project plans (Microsoft project), training material.
• Performed extensive Requirement Analysis including data analysis and gap analysis.
• Documented and delivered Functional Specification Document to the project team.
• Participated in the logical and physical design sessions, assisted and developed high and low level design documents.
• Highly involved with the sales and Marketing department to understand the project in detail.
• Involved in user testing of systems, developed and maintained quality procedures, and ensured that appropriate documentations were in place.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.

Environment: Microsoft Office Suite, Adobe Marketing Suite, SQL, MS 2005, Windows NT/XP, Linux.

Confidential, Matawan, NJ

Sr. Business Analyst

Responsibilities:

• Gathered Business Requirements from the Subject Matter Experts (SMEs) and documented the requirements in the BRD.
• Implemented an open source EMR called Open EMR for electronic medical records, practice management, scheduling, electronic billing and free support.
• Expert in ICD 9 - 10 Conversion Analysis. Full knowledge of the Diagnosis and Procedural Code changes for Healthcare Entities like Payers, Employer Groups and Providers
• Testing - Developed Test Scripts using Test Director and coordinated with developers to quickly resolve the defects associated with them.
• Analyzed and evaluated User Interface Designs, Technical Design Documents and Quality Assurance Test Conditions the performance of the application from various dimensions.
• Created Business Requirement Documents and Technical Requirement Documents as a result of meetings with the Business Areas. Obtained business sign offs on the documents after reviewing the final documents with them.
• Assisted in creation of the Functional Design Document from the Business Requirements Document which was used as the reference by the development team while preparing the design and held the responsibility of the required data setup for unit testing
• Change Control Process - Led the Change Control Process for changes submitted for the BRD once the document was submitted to IT department
• Documented the UAT Plan for the project and worked with the UAT Team to ensure every acceptance criteria for the requirements has been included in the UAT task plan
• Maintained the Traceability Matrix table to uniquely trace the identified business requirements to general design to testing as proof that requirements requested have been developed into a solution and that it has been tested and tracked.

Environment: MS Visio, Word, Excel, PowerPoint, SQL, and Oracle

Confidential, Milwaukee, WI

Business Analyst

Responsibilities:

• Followed Agile approach of development throughout the project.
• Integrated processes to build strong customer relationship and create value for Confidential ’s customers.
• Involved in gathering and documenting the requirements that were critical to the Business Process (BPM) and using those requirements to design application software using a Use Case approach
• Interacted with Team Leaders to identify and analyze the given information, procedures and decision flows.
• Made project plans using MS Project
• Generated daily, weekly and summary reporting and performance insights for the following programs: event performance for tab, including Advertised vs. non-advertised sales, Power Hours, Early Birds, BOGO and like-themed events.
• Worked hand in hand with the sales and marketing department.
• Gathered Requirements Interviewing Stakeholders, Business Partners, and End Users
• Conducted JAD sessions with Business Stakeholders/SMEs for Gathering Requirements for the new upgraded platform; estimated project resources, timing, and sequence of deliverables.
• Developed Use Cases for the application and prepared the detailed Workflow Diagram based on the proposed enhancement for the system.
• Worked with System Analysts to create application’s Functional and Non-Functional Requirement Document.

Environment: MS Visio, MS Word, MS PowerPoint, MS Excel, UML, Business Objects, Oracle, Ms Project

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Interacted with team leads to gather requirements about functionalities need to be added/updated/enhanced.
• Worked extensively in order to understand loan application and web based UI.
• Prepared Functional Requirement Specifications based on questionnaire and JAD Sessions.
• Followed traditional Waterfall Approach for web-system upgrade.
• Created Process Diagramsand Data Flow Diagrams using MS Visio 2002.
• Involved in major part of Software System Development Life Cycle - Requirement Analysis, Implementation Testing and Support.
• Maintained a file to track open requirements.
• Participated in Risk Mitigation Process to identify critical areas of risk and accordingly modified the process to reduce the same.
• Helped testing team to understand the business process and prepare test scenarios.
• Conducted walkthroughs with development team and stakeholders.

Environment: Windows XP, MS Visio 2002, and MS Office 2003