SUMMARY:

• 8+ years of Experience as a business analyst in domains like Insurance, Banking and Healthcare.
• In - depth knowledge of Software development life cycle (SDLC) methodologies like Waterfall, Rational Unified Process (RUP), Agile.
• Solid working knowledge in Business Process Analysis.
• Expert in creating UML diagrams: Use Case Diagrams, Activity diagram, Sequence Diagram, Data flow diagrams and flow charts.
• Design and review documents like Business Requirement Document (BRD), Functional Requirement Document (FRD) and System Requirement Specifications (SRS).
• Proficient in creating Requirement Traceability Matrix(RTM) to track and manage requirements
• Experience in conducting Joint Application Development (JAD) sessions and moderating technical review meetings with excellent conflict resolution skills
• Good Knowledge in Object Oriented Analysis and Design (OOAD) concepts: Generalization, Polymorphism, Encapsulation and Inheritance.
• Experience in working and coordinating with distributed team in Onsite- Offshore model.
• Plan, execute, and finalize projects according to requirements, strict deadlines and within budget. This also included requirements gathering, define solution to the business needs, solution architect, acquiring resources and coordinating the efforts of team members in order to deliver projects according to plan.
• Business process improvement by analyzing existing process and end-users feedbacks; and recommend the best cost effective process with best user experience.
• Experience in Prototyping, Wire-framing, Storyboarding, User Testing, Interviews, Surveys, Personas and Scenarios.
• Demonstrated new innovative and creative concepts, functionalities and process that improve existing business process, enhance user experience and help business saves cost.
• Work with the customer to prioritize and rationalize the requirements which helps to define acceptance criteria for completion of the solution.
• Assist the Project Manager by managing client expectations through careful and proactive communications regarding requirements and changes.
• Ensure that stakeholders know the implications of their decisions, and provide options and alternatives whenever necessary.

TECHNICAL SKILLS:

Software Modelling: Flowcharts, Wire Frames, Business Process Flow

Languages: C#, Visual Basic .NET/6.0, VB 6.0

Databases: SQL Server 2000/2005/2008, Oracle 8/9i, and MS Access

SDLC / Methodologies: Water-fall, Agile (Adapted) - SCRUM

Programming Awareness: HTML, PHP, iOS, Android

Microsoft Office tools: Excel, Outlook, PowerPoint, Word, SQL Server 2005, Visio

Process modeling tools: BizAgi, Serena process modeler

Design Tools: MS Visio

Operating System: Windows 98/2000/XP, Windows 7 Ultimate

PROFESSIONAL EXPERIENCE

Confidential, Oakland, CA

Business Analyst

Responsibilities:

• Worked as an interface between the user and the different teams involved in the application development for the better understanding of the business and IT processes.
• Conducted user interviews and brainstorming sessions to gather user requirements and business process information.
• Prepared user Stories based on the clients business requirements and interviews with subject matter experts (SME’s); and subsequently submitted to management for review and approval.
• Created wireframes of the new web interfaces to communicate the ideas to the business users and the management teams.
• Conducted and Participated in Scrum Calls and Retrospective’s.
• Successfully conducted JAD sessions, which helped as a conflict resolving tool.
• Effectively used Object Oriented Analysis and Design (OOAD) to categorize and structure the requirement into logical grouping to avoid redundancy.
• Used JIRA and Confluence to create User Stories and Visio to create UML diagrams including use case, activity and sequence diagrams to extract business process flows.
• Participated in Business sessions with business SME’s integrated Stake Holders and platform teams.
• Conducted the requirement and design walk through with designers, development and testing teams.
• Liaised with business and functional owner, SMEs during requirement gathering.
• Used agile scrum methodology.
• Interfaced with business users to prepare and update analysis artefact for Software Change Requests.
• Prepared requirement traceability matrix.

Environment: Agile (Scrum) Methodology, MS VISIO, JIRA, CONFLUENCE, MS Office.

Confidential, NJ

Business Analyst

Responsibilities:

• Worked as a business analyst in identifying the problem, documenting requirements and providing technical solutions.
• Interacted with Client, development team and business users to ensure that requirements were captured accurately and thoroughly.
• Review design documents to ensure that requirements are captured correctly.
• Project Management activities covering client interaction, controlling project, monitoring activities, making decisions, facilitating progress, managing issues through to closure, and taking corrective actions whenever necessary.
• Document Test cases and test plans to be used by development team.
• Prepare Estimation and Project Planning documents.
• Involved in requirement gathering and impact analysis activities.
• Review Client Requirements and interview client to gather requirements
• Prepare Business Specifications, System Requirement Specification (SRS) Document
• Analyzing the impacts and feasibility of the specifications demanded by client
• Defining and sizing scope of work, setting up and ramping up the project team with right skills.
• Defined and communicated project goals.
• Identify issues and risks in the project and track them to closure.
• Resolve queries of development team during requirement analysis phase.
• Responsible for timely and quality delivery. Assign tasks to team members.
• Coordinated with stakeholders for thedeployment of the application on production.
• Provide support to business users during User Acceptance Testing
• Maintain process documents as defined under organization’s quality process guidelines.

Environment: Visual basic 6.0, PowerBuilder 6.5, C++, crystal report 8.0/8.5, MS SQL Server 2000/2005, Source Off Site.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Reported to the head of Treasury Technology in order to support the Treasury functions globally.
• Involved in finding out problem statement, requirement gathering and documenting business rules in the initial phase of SDLC.
• Gathered requirement to implement a forecast and funding system which included a repository for bank accounts, counterparty SSI data, centralized payment request platform, document repository and SWIFT payment interfaces.
• Prepared functional requirement documents for Treasury back office and implemented Cash Management System (TwoFour) for Cash Forecasting.
• Worked on different settlement system (GLOSS, GLOBAL1, LOANIQ) to handle high-value payments through FedWire, ACH to achieve Treasury Centralization goal.
• Worked on WallStreet & Goggles Systems to provide accurate forecasting & liquidity planning data to the head Treasury.
• Worked on Collateral Management System/ Collateral Inventory Aggregation to consolidate firm’s long positions and to satisfied new regulatory requirements.
• Discussed, interviewed and understood current overall business operation within the company from multi department (Fixed Income, FX, Equity, Short Term Debt), multi locations personnel including global locations of Jefferies.
• Observed securities trading & settlement process as well as back office financing and funding processes to understand Treasury team's future operational requirements.
• Interacted with the Global head of Treasury to draw the road map for envisioned platform.
• Prepared business information vision with a goal to change the organization to be driven by performance and service enabled with Information Technology.
• Delivered envisioned platform designs related to Treasury business requirement document and vision 2013- 2014.
• Documented the holistic view of Global Funding System for Treasury.

Environment: Power Builder 6.5,MS Office,, Web Services, SQL Server 2005, Vault, Load Runner, Rational rose.

Confidential, Columbus, GA

Business Analyst

Responsibilities:

• Managed and lead the team to successful deliveries. Involved in client interactions, requirement analysis, coding, reviews and testing
• Created Functional and Design documents
• Identify issues and risks in the project and track them to closure.
• Responsible for timely and quality delivery. Assign tasks to team members.
• Involved in defect fixing and enhancement tasks as and when raised by the client.
• Involved in making technical specifications, and unit test cases,
• As a lead actively involved in making release documents for all the enhancements.
• Created and maintained process related documents.
• Involved in code review (Standard and Logical).
• Involved in requirement walkthrough sessions with the client to analyze requirements.
• Involved in providing technical and functional assistance to the team members.
• Estimation and planning.
• Handled Database creation and maintenance. Created Tables, Stored Procedures, and Functions and Triggers as well the changes that needed to be made to database.
• Created reports using SQL reporting services.
• Involved in optimization of the SQL scripts which were not meeting the threshold time set by the client
• Involved in testing performance of SQL queries using Load Runner
• Lead a Module Team of 5 developers.

Environment: Windows Forms with Infragistics Net Advantage 2006, Web Services, SQL Server 2005, Vault, Load Runner.

Confidential

Business Analyst

Responsibilities:

• Involved ingathering and analyzing the business requirements.
• Designed and developed project documents based on RUP methodology.
• Preparedbusiness functional requirement documents, functional requirement documents, Non-functional requirements and SRS.
• Involved in preparinguse case diagramsbased onfunctional specifications.
• CreatedUML diagrams.
• Created prototypes usingMS Visio.
• Coordinated with the development team,database team, data warehousing team and QA team throughout all phases in the RUP methodology.
• Validatingtest cases and conducting UAT.

Environment: Windows XP, MS Office, Rational rose, MS Visio, RUP, SQL, HTML, XML, Windows 2000, UML.