SUMMARY

• Solution oriented Business Analyst with around 8 years of experience in IT industry and also worked on various domains and processes.
• Experienced in working with high level management to come up with Standards and procedures for IT (Standard Business document templates for analysis).
• Successful and progressive record of hands - on experience in managing, evaluating and defining requirements.
• Experienced in business analysis activities with the objective of new business identification, proposals, SOW's, Functional documents.
• Strong knowledge of Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall and Rational Unified Process (RUP).
• Experienced in documenting Business Requirements document (BRD) and Functional Specification Document (FSD) and System requirement documents (SRD).
• Experience in performing Business Process Analysis, involved in application redesigning and enhancements and Gap analysis.
• Experience in Coordinating JAD/RAD sessions for gathering requirements, data and process models, screens, and Report designs
• Proficient in developing Use Case Diagrams, Flowcharts Behavior Diagrams (sequence diagrams and activity diagrams) based on UML methodology using Rational Rose and MSVisio.
• Extensive experience in Functional Requirement Gathering and Gap Analysis in various projects at the client's site.
• Involved in the Implementation of Project management Office standards (project planning and Implementation).
• Business Process Re-engineering (BPR), Business process streamlining, Process optimization, Process mapping, Resource allocation, and utilization.
• Proficient in User Acceptance Test (UAT) by working with internal and external users/customers and obtained delivery approval of the project.
• Expertise in writing and implementing Test scenarios, Test cases, System testing, Regression testing and maintaining Traceability Matrices for baseline documents.
• Performed User Acceptance Test (UAT) by working with internal and external users/customers and obtained delivery approval of the project.
• Hands on Experience with Rational Rose, Rational RequisitePro, Rational Clear quest and MS Visio.
• Excellent interpersonal and communication skills with an ability to build professional relationships with peers and superiors, and work comfortably with both business and technical professionals.

TECHNICAL SKILLS

Business Skills: Business Definition Requirements, Business Process Analysis, GAP analysis, Use Case Modeling & Analysis, Use Cases

Business Modeling Tools: MS Visio, MS Project, Rational Rose, Requisite Pro.

Databases: MS Access, Oracle 9i/10g/11g, SQL Server 2005/2008.

Mythologies: Agile/Scrum, RUP, Waterfall.

Environment: Windows 2000/XP/NT/Vista/7, SharePoint.

PROFESSIONAL EXPERIENCE

Confidential, NYC, NY

Sr. Business Analyst

Responsibilities:

• Understood the existing environment and created Process flow diagrams for the new system.
• Interacted with the various teams such as Enrollment team, marketing team, retention team, claims processing team and understood the various reports that are supposed to be generated.
• Created Prototypes after collecting Report requirements and presented the Prototypes to the team. For example involved in creating reports like Marketing Effectiveness Report by Region, Daily Activity Report.
• Involved in testing of reports, creation of report manuals.
• Analyzed the existing reports to remove redundancy.
• Understood the existing setup and created Data-Mapping documents for Data Migration.
• Worked with data analysts to ensure that the data was properly migrated.
• Developed Test Plans and Test Scripts and was involved in integration.
• Developed SQL Queries to test the Data Integrity.
• Experience working with HIPAA transactions such as 835 remittance advice.

Environment: MS SQL Management Studio, MS SQL Server 2008, Windows XP, Microsoft Visio, MS Visual Source safe, Citrix connectivity, Business Objects Desktop Intelligence, MemberPro, FACETS.

Confidential, Long Island- NY

Business Analyst

Responsibilities:

• Organizing and managing meetings between clients,conduct JAD sessions involving subject matter experts, development teams and analysts.
• Meeting with business users and definingfunctional and non functional business requirements.
• Perform anin-depth analysisof thesystem’s organizational structure, services and processes.
• Created Project management plans for PMO to manage deliverables usingMS Projectalong with writing Use Cases, BRD’s, SRD’s and HLD’s.
• Assisted Solution teams and IT architects to draft the AID’s with various documentations and diagrams.
• CreatedUse Case Diagram,Activity Diagram,State DiagramandInteraction Diagramsusing Microsoft Visio.
• CreatedUI mockups and demo’s presented to Business approval teams.
• Assisted inConfiguration Change Management and Change Request handlingby tracking and maintaining requirements in the Traceability Matrix as per the request from Business and IT counterparts.
• Led multiple presentations usingMicrosoft Power Point for business and IT
• Worked on status reporting on a daily, weekly and Fortnightly basis to keep the executive management up to date on the progress of the projects.
• Lead daily team huddle for the entire period of the project to help PMO to track the internal statuses (from IT perspective.)
• Worked actively with TSO (Test support office) teams for monitoring the test phases and activities and reported them to PMO and Exec leadership.

Environment: UML, Microsoft Project, Microsoft Visio, Microsoft PPT, Rational Tools (ReqPro)

Confidential, Hartford, CT

Business Analyst

Responsibilities:

• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Utilized the 80-20 rule to prioritize and in corporate the critical features. Used Time-Boxing techniques to finish within set time frames.
• Accumulated system requirements from Policy/Claims/Billing departments through surveys and interviews.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Confluence.
• Involved in Performance Measurement to develop measurable indicators that can be systematically tracked to assess progress made in achieving predetermined goals.
• Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.

Environment: Windows XP/2000, MS-SQL Server, MS Office Suite, MS-Project, Confluence.

Confidential, Syracuse, NY

Business Analyst

Responsibilities:

• Inspected existing system and documents; reviewed new Charter/Business Requirement Documents
• Participated in JAD Sessions and inspected legacy system with SMEs to understand new requirements, System Features and understand the change in Business Process from the new system
• Interacted with business users & elicited requirements to further define Functional Business Requirements specific to Loan Officers, Processors & Managers
• Analyzed systems organizational structure, services and processes; Used Rational Rose for the purpose of drawing data modeling diagrams
• Made changes to existing Vision document, Use-case Specification document and SRS document using Rational Requisite Pro; Maintained version control via Rational ClearCase
• Redesigned User Interface and validations using Dreamweaver & Visio
• Performed Gap Analysis between newly interfaced objects and functions with the existing system
• Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end-user requirements; Assisted QA team with Manual testing

Environment: UML, Rational Rose, RUP, Rational Requisite Pro, Oracle 9i, HTML, XML

Confidential

IT Analyst/Business Systems Analyst.

Responsibilities:

• Developed B2C (Business to Customer) portal.
• Used adobe Photoshop, Applied software development practices of an iterative, incremental lifecycle using the Unified Modeling Language, Architecture centric, and Use-Case driven approach.
• Worked on Business Process Flows, UML modeling, Use Cases.
• Involved in Domain Analysis which includes ‘As is’ and ‘To be’ systems study.
• Major involvement in requirements elicitation, documentation and management process.
• Created Vision, Use-case specification, Software Requirement Specification (SRS), and Supplementary specification documents.
• Assisted in creating Glossary and Iteration Plan.
• Identified Functional and Non-Functional requirements, Created Process Work flows.
• Involved in developing Traceability Matrix as well as Test Cases.
• Assisted in creating the Work Breakdown Structure (WBS).
• Assisted in creating Project management plans for managing on time delivery using MS Project.
• Was invited to deliver seminar on my personal experiences regarding the course and its application in the industry and mentored Graduate trainees who joined the group.