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Project Leader / Business Analyst Resume

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Chicago, IL

SUMMARY:

  • Project manager with vast global experience, strategic planning and management in an international multicultural environment.
  • Proven ability to effectively communicate and interact with senior management during all stages of the project life cycle.
  • Accomplished team leader, skilled at coaching developing and guiding a diverse group of consultants
  • Exceptional expertise in analyzing the requirements and scope of the project, performing gap analysis and change management.
  • Strategic planner, result oriented, cost effective manager experienced in market research with strong interpersonal and communication skills focusing on process, implementation and development of product life cycle to ensure timely completion of project.
  • Managed and controlled the project processes from start to finish
  • Defined project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Ensured that objectives were accomplished in accordance with outlined priorities.
  • Planned the successful simultaneous development of several projects.
  • Analyzed results of operations to discover more efficient ways to utilize resources
  • Acted as a liaison between the client and the top management
  • Set and continually managed project expectations with team members and stakeholders.
  • Negotiated contracts with local and offshore clients that ensured quality and profitability
  • Prepared, reviewed and tracked project status reports during each operational phase for executive management.
  • Identified and resolved issues and conflicts within the project team.
  • Developed and delivered progress reports, proposals, requirements documentation and presentations

SKILL INVENTORY:

Tools:: MS Project, MS Suite, Access, Pivot Tables, QuickBooks, Tally

Research & Analysis Tools: Focus group, Survey Analysis, Market data collection, Porters Five Forces Analysis, Competitive Analysis, Side by side & Pestle Analysis, SWOT & TOWS analysis, Strategic Planning

SAP MM & IM: Material Master, Master Data, Configurations, Supply Chain Management, Vendor Managements, Purchase Documents, Contracts, IM, GR, Stock Transfer, Subcontracting

Methodologies: Agile, RUP, Scrum, Kanban, Six Sigma, Just in Time(JIT)

Industries: Telecom, Property Management & Investment, Restaurant, Retail Store Development, Web Designing & Development

Communications & Training: Toast Master Certified Speaker, Team Building skills, Training & mentoring staff

EXPERIENCE:

Confidential, Chicago, IL

Project Leader / Business Analyst

Responsibilities:

  • Analyzed and managed scope, resources and project timelines to achieve business objectives.
  • Provided direction and input to senior management to engender project development and progress.
  • Utilized tools like MS Projects, Access, Pivot Tables and SAP MM implementation including master data, purchasing, vendor management, stocks, GR
  • Conducted training for staff at various stages to ensure effective transition
  • Monitored overall project progress and reported status to project stakeholders on an ongoing basis
  • Increased monthly sales by $1million due to effective implementation of SAP
  • Productivity of employees and efficiency increased by 20% each month

Confidential

Project Manager / Sr. Analyst

Responsibilities:

  • Provided consulting services to the client to improvise the effectiveness of their corporate strategy, process, or operations by assessing business needs and reviewing business functions, plans and directions.
  • Managed multiple projects and was responsible for the overall success of the project.
  • Monitored scope, schedule and budget for proposed projects, prepared status reports, project plans, assigned resources and executed project plans.
  • Evaluated the competitive environment and analyzed the profitability of undertaking the business project
  • Made effective presentations to stakeholders and served as liaison between the business and technology groups
  • Negotiated deals and contracts with offshore clients and vendors
  • Coordinated user involvement throughout the project lifecycle
  • Managed all aspects of the business requirements during all phases of the development lifecycle including business case development, development efforts, and system deployment
  • Developed realistic and comprehensive integrated project plans encompassing scheduling/task management, budget management, communications, and risk management
  • Utilized MS Projects, Access and Pivot Tables for interpreting data, writing reports, making actionable recommendations and providing analytical tools for decision making

Confidential, Oak Park, IL

Market Researcher

Responsibilities:

  • Conducted market research by collecting primary and secondary data to analyze current market status of OPDC.
  • Conducted interviews with local business owners and residents, organized and observed the focus group discussion of the target audience.
  • Prepared, circulated and analyzed the survey on survey monkey to gather secondary research data
  • Analyzed results of the survey and developed a statistical data report for the client
  • Presented the data analysis along with recommendations and areas of concern for the client in the form of a presentation
  • Market research results enabled OPDC to develop new business programs, resulting in a n increase of their market awareness by 50% (150new customers)

Confidential, River Forest, IL

Student Associate

Responsibilities:

  • Created and maintained student records, designed forms, marketing posters and brochures for all departments.
  • Provided professional support, answered calls, emails and in - person inquiries of students visiting the Wellness Center.
  • Assisted the Manager in maintaining Student log and accounts receivable for the Wellness Center
  • Improved work efficiency of professionals at the Wellness Center through usage of improved formats
  • Reduced student wait time by 50% thereby increasing customer satisfaction rate to 95% as compared to 2008

Confidential

Project Lead

Responsibilities:

  • Provided interactive project management and project development process expertise to the department.
  • Reported directly to the CEO of the company and acted as the subject matter expert on key business processes within the organization.
  • Coordinated with various project teams to ensure timely progress, provided constructive feedback for improvement while maintaining high team spirit.
  • Managed deadlines, monitored and reported progress at defined points to ensure the project progress using MS Projects
  • Managed and executed assigned projects from inception to delivery, with the ultimate goal of delivering the project on time, within budget and within the agreed project scope.
  • Utilized MS Access to communicate project progress and issues to the CEO especially related to impact of changes in project resources, scheduling, scope and delivery.
  • Planned, managed and organized multiple projects worth $4million
  • Project process efficiency and process development enabled the company to make a profit of $1.5million in a year
  • Utilized excellent problem solving and risk management strategies to avoid major breakdowns or work slowdown

Confidential

Restaurant Manager

Responsibilities:

  • Conducted daily line checks for food quality freshness and standards at the beginning of each shift.Hired and managed staff, conducted training and dispute resolution.
  • Designed marketing and catering plans, met customers and attend to their requirements to increase sales. Maintained regular accounts on QuickBooks
  • Achieved financial goals with the profit of $20000per month while maintaining growth and development of the restaurant
  • Training and orientation of staff enabled a low turnover rate with high productivity and performance
  • Effective growth rate of the restaurant encouraged management to pursue a new restaurant proposal in June 2006

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