Project Leader / Business Analyst Resume
Chicago, IL
SUMMARY
- Determined, documented and managed project scope, goals, timelines and milestones, captured business requirements through the production life cycle
- Provided input/support to Management and Business Leaders in: creation of business plans and strategies, understanding customer requirements and negotiation of product definitions, execution of customer product acceptance, resolution of product issues, creation of product pricing.
- Demonstrated and established methods and creatively designed new solutions in solving business needs.
- Built relationships with Business Leaders.
- Created and maintained accurate project documentation such as scope outlines, estimated worksheets, test plans, etc.
- Led international projects with increased responsibility/ complexity within a Project Management Office (PMO) framework, involving cross - functional teams, off-shore resources and among various vendors.
- Created excellent financial valuation, business process analysis, organizational and communication skills, combined with a thorough eye, and drive for excellence.
- Created project plans to ensure the project goals are communicated to all team members and kept within time and budget constraints.
- Strategically planned the project to ensure accuracy at all times along with risk management and resource planning. Executed the tasks as defined in the project plan.
- Communicated the project plan to team members in order to align them to client/project goals and worked with team collaboration.
- Planned and managed internal and external project communications, ensuring effective exchange of project information and deliverables.
- Conducted timely and productive review meetings; communicated project status with team members, management and stakeholders on an ongoing basis via weekly status reports and/or other methods as needed.
- Monitored and controlled project work, identified variances, performed corrective actions and communicated to all stakeholders.
- Identified and implemented the approved actions and workarounds required to mitigate project risks in order to minimize impact on the project.
- Managed changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate.
- Ensure completion of tasks through all phases of multiple projects simultaneously on time and on budget through timesheet tracking, documentation, task management and organized dashboards.
- Demonstrated qualities of diplomacy, problem solving, decisiveness, teambuilding and motivation throughout the project life cycle.
TECHNICAL SKILL INVENTOR:
ERP & Systems: SAP MM, IM, WM, SharePoint, ERP Implementation
Tools: MS Project, MS Project Server 2003/2007,MS Suite, Access, Pivot Tables, QuickBooks, Tally
Methodologies: Agile, RUP, Scrum, Kanban, Six Sigma, Just in Time(JIT), PMP Training, Gantt Charts
Industries: Telecom, Property Management & Investment, Home furnishing and durables, Health Care, E-commerce
PROFESSIONAL EXPERIENCE
Confidential, Chicago IL
Project Leader / Business Analyst
Responsibilities:
- Monitored overall project progress and reported status to project stakeholders on an ongoing basis
- Negotiated with other department managers for the acquisition of required personnel from within the company
- Set and continually managed project expectations with team members and other stakeholders.
- Proactively managed changes in project scope, identified potential crisis and devised contingency plans.
- Increased monthly sales by $1million due to effective implementation of project
- Productivity of employees and efficiency increased by 20% each month
Confidential, Chicago IL
Project Manager / Sr. Analyst
Responsibilities:
- Recorded all project documentation in project management software.
- Represented Confidential at trade exhibitions, events, and demonstrations.
- Reviewed proposals, answered questions regarding products/services, and probed for additional business.
- Developed,monitoredand communicatedforecastsand sales planning.
- Produced monthly reports for managementreview. Made effective presentations to stakeholders and served as liaison between the business and technology groups
- Negotiated deals and contracts with offshore clients and vendors
- Configured and managed implementation of QuickBooks Enterprise software for proper inventory management
- Developed realistic and comprehensive integrated project plans encompassing scheduling/task management, budget management, communications, and risk management
- Utilized MS Projects, Access and Pivot Tables for interpreting data, writing reports, making actionable recommendations and providing analytical tools for decision making
- Increased stakeholder profitability by $2million each year.
Confidential, Oak Park, IL
Project Manager / Market Researcher
Responsibilities:
- Coordinated project flow between internal departments and outsource vendors to execute and complete projects on time and within budget
- Provided project updates and status reports to clients
- Analyzed results of the survey and developed a statistical data report for the client
- Presented the data analysis along with recommendations and areas of concern for the client in the form of a presentation
- Market research results enabled OPDC to develop new business programs, resulting in an increase of market awareness by 50% (150new customers)
Confidential
Project Leader
Responsibilities:
- Managed and executed assigned projects from inception to delivery, with the ultimate goal of delivering the project on time, within budget and within the agreed project scope.
- Utilized MS Access to communicate project progress and issues to the CEO especially related to impact of changes in project resources, scheduling, scope and delivery.
- Planned, managed and organized multiple projects worth $4million
- Project process efficiency and process development enabled the company to make a profit of $1.5million in a year
- Utilized excellent problem solving and risk management strategies to avoid major breakdowns or work slowdown
Confidential
Project Manager / Sr. Analyst
Responsibilities:
- Made effective presentations to stakeholders and served as liaison between the business and technology groups
- Negotiated deals and contracts with offshore clients and vendors
- Coordinated user involvement throughout the project lifecycle
- Managed all aspects of the business requirements during all phases of the development lifecycle including business case development, development efforts, and system deployment
- Developed realistic and comprehensive integrated project plans encompassing scheduling/task management, budget management, communications, and risk management
- Utilized MS Projects, Access and Pivot Tables for interpreting data, writing reports, making actionable recommendations and providing analytical tools for decision making
- Increased stakeholder profitability by $2million each year.
Confidential
Project Leader
Responsibilities:
- Researched major service issues, developed and implemented process re-engineering and service/quality improvement initiatives that resulted in resolving the coordination with business partners and internal contacts to develop marketing plans
- Motivated and derived performance with the team, achieved targets set, including revenue and customer experience
- Customer satisfaction rate in the department was 95% which was higher than other departments
Confidential
Marketing Manager
Responsibilities:
- Worked in close coordination with various departments, investors, Board of directors to create inauguration awareness and media awareness
- Developed several marketing plans including print, web and press conference to create awareness of the hospital
- Drove the quarterly and annual planning process, while working with the analytics team to determine the right CRM dashboard and LTV metrics to measure success.
- Ensured planning, implementation and impact of regular marketing plans for each quarter
- Marketing initiatives enabled revenue generation of $1.5million in the first quarter of inauguration
Confidential
Project Leader
Responsibilities:
- Strategically planned the project stages to implement the project on a timely basis
- Conducted, facilitated meetings to understand, meet and implement requirements of the clients and advertisers
- Completed several website projects for customers each worth of a minimum of $1million