SUMMARY:

• Over 8 years of professional experience in the Information Technology mainly in Insurance Software Development, Implementation & Support.
• Expertise in Following BSA skills
• Requirement Analysis & Gathering
• BRD, SRS & FSD Writing
• Conducting JAD sessions
• Use Case & Flow Diagram Generation
• Managing Requirement Traceability Matrix
• Deriving Product Functionality document
• Test case writing & Validation
• End User Training
• Product Manual writing
• Change Request Management
• Participation in Team Analysis & Development
• Designing UI
• Experience in Waterfall & Agile methodology

SPECIALISATION:

• P & C (Property & Casualty)
• Marine & Aviation
• Auto Insurance
• Engineering Contracts
• Workmen Compensation
• Travel
• Reinsurance
• Agency Management
• Insurance Accounting
• Policy Administration System,
• Business Rules,
• Claims Processing,
• Reinsurance,
• Premium Rating based on ISO
• Endorsements,
• Policy Renewals,
• Finance &Accounting

TECHNICAL SKILLS:

Business Analysis: Requirement Analysis, Business Rules, Data Flow Diagrams, Flowcharts, Business Process Modeling & Improvement, Gap Analysis, Prototyping, Cause and Effect Analysis, BRD, BRS

Software Packages/ Processes Model Tools: MS Office Suite 9X/2000/XP(PowerPoint, Word, Excel, Access, and Outlook),, MS Outlook, MS Project, MS Visio, MS Excel (Formulas, Macros)

Rational Tools: UML, MS Office Suite, MS Visio, MS Project

Data Bases: MS Access, MS SQL Server, Oracle 10g, PL/SQL

Operating Systems: MS Windows (9X/NT/2000/XP)

Quality Systems: QTP, HP QC

Insurance Packages: PREMIA (3i InfoTech, Confidential ), FICO Blaze (Rule Management Tool)

EXPERIENCE:

Confidential, CT

Senior Business Systems Analyst

Responsibilities:

• Requirements Documentation.
• Review of Design documents.
• Deriving decision Tables & Decision Trees.
• Create process flow diagrams, Use cases, and current/future state diagrams.
• Transferring of knowledge to the project team thereby facilitating the development.
• Facilitating development and Testing.

Confidential

Responsibilities:

• Collaborate with business partners and clearly understanding P & C Insurance & Auto Insurance process flow and clearly define the scope.
• Worked on ISO Rates and Reports.
• Understanding the ISO rating variable and deriving solutions to capture it.
• Implementation of rating engine which adheres to the ISO Rating table and variable rate relativity.
• Worked on Discretionary and Non - Discretionary Rule requirements in Insurance
• Gather & Validate business requirements from key business stakeholders.
• Development of Use Cases to define the process flow.
• Facilitating the JAD meetings and arriving at the solution.
• Setup and Configured Policy administration & User profiles.
• Worked with project team members and vendors to resolve configuration issues.
• Worked closely with the Development team to facilitate customizations through knowledge transfer and follow up.
• Providing test scenarios and test cases to the QA team

Confidential

Business Systems Analyst

Responsibilities:

• Worked as Requirement Engineer for Vast customization in Renewal Processing, Claim Modules, Reinsurance (Both Proportional and Non-Proportional Treaty) & Reports.
• Involved in FSD preparation & Sign off.
• Anchored the enhance releases
• Worked on Reinsurance Accumulation Module.
• Worked on 24 complex reports.
• Managed a 5 member team in handling the Enhancements.
• Worked on Test scenarios and Test cases.
• Sign-off on the enhancement requests

Confidential

Business System Analyst and Tester

Responsibilities:

• Requirement Engineer for General Insurance products (Travel Insurance, Commercial Fleet policy, Home owner’s Insurance, Accident & Health)
• Responsible for BRD preparation
• Client communication & Onsite coordination.
• Worked with the project team members to develop new modules in policy underwriting systems.
• Provided KT to the development team on the requirements.
• Supported UAT & Parallel Run.
• Tested and support the production issues.
• Prepared test scenario & Test cases.

Confidential

Senior Business Systems Analyst

Responsibilities:

• Worked on BRD for Workmen compensation, Claim Module, User Management Module ad UW Authority Module.
• Worked on Design documents for User Management and UW Authority Module.
• Create process flow diagrams, Use cases, and current/future state diagrams.
• Define/design/configure/manage Roles (Security) for application access.
• Transferring of knowledge to the project team thereby facilitating the development.
• Prepared Test Cases.
• Supported the UAT & Go Live activities.

Confidential

Business Systems Analyst and Tester

Responsibilities:

• Requirement Engineer for General Insurance products (Property & Casualty, Motor, Marine Cargo, Personal Accident), Finance module and reports.
• Worked in Receipts, Payments, Auto Debit system, Bulk receipting System in Finance module.
• Worked on Business Rules Analysis, setup, validation & execution.
• Responsible for BRD preparation.
• Client Communication and Onsite Coordination.
• Worked with project team members to develop the new modules in Finance.
• Worked on Test scenarios and Test cases.
• Involved in testing of Finance module and effective Quality Assurance.
• Participated in UAT& Parallel Run.
• Prepare Technical Documents (High Level Design and Impact Analysis).

Confidential

Business Systems Analyst

Responsibilities:

• Interacting with business partners to define project vision and scope.
• Gather & Validate business requirements from key business stakeholders.
• Recommend and propose system solutions to meet business requirements.
• Requirements Engineer for Restaurant line of Business and Policy documents.
• Setup and Configured Underwriting& Claim modules, user profiles and security access.
• Worked with project team members and vendors to resolve configuration issues.
• Handling Change Request and Providing Approach Papers for a web enabled broker module ‘Collaborator’.
• Tested the synchronization between the Broker module and the Core policy administration product.
• Providing test scenarios and test cases to the QA team
• Trained User Group on the Product
• Facilitated &Handheld users during UAT