PROFESSIONAL SUMMARY:

• Extensive and diverse experience of over 6 Years as a Business Analyst with Investment Banking, corporate finance and Ecommerce (B2B & B2C) development
• Extensive experience on working closely with project stakeholders, Subject Matter Experts (SME) and other staff to understand the requirements and specifications for new applications along with re - engineering the existing applications
• Familiar with MS Project to manage schedules, deadlines, resources, collaborate with different teams, and analyze project information
• Excellent Team Player with excellent communication, verbal, written and analytical skills. Strong analytical and problem solving skills with attention to details and result oriented
• Familiar with business requirements documents (BRD), defining project plans, writing system requirements specifications, and delivering project/status reports
• Chaired Requirement Gathering Sessions and Joint Application Development (JAD) sessions and interviewed SME, to develop the requirements
• Excellent knowledge of standard industry methodologies like Software Development Life Cycle (SDLC) and Agile using SCRUM, Rapid Application Development and Rational Unified Process substantiated in past assignments
• Possess reasonable understanding of different relational databases, writing simple SQL queries, creating tables, and generating reports
• Experience in conducting User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues; Experience in creating and executing test plans, replicating client defects, performing initial defect analysis to assign to appropriate developer
• Thorough knowledge of Testing life cycle, Black-box and White-box testing
• Experience in creating Process Flow Diagrams and Business Use Cases using MS Visio
• Expertise in mapping As-Is and To-Be business process for performing GAP analysis and plan and monitor a process oriented approach to solve the business requirement
• Experience in full cycle project management, including business requirement analysis, design, planning, deployment, and

TECHNICAL SKILLS:

Modeling & Designing Tools: MS Visio, UML, HTML, Rational Rose, Enterprise Artifact

Testing Tools: Mercury Test Director, Win Runner, Load Runner, Clear case, Clear Quest

Methodologies: Agile(Scrum), Waterfall (SDLC), SWOT, Gap, RUP, RAD

Databases: SQL, MS Access, Oracle

Operating Systems: MS Windows NT/2000/XP, Linux

Other Tools: MS Office, Rational Requisite Pro, Adobe

Application Area: Corporate Finance, E-commerce development (B2B), Investment Banking

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, New Jersey

Senior Business Analyst

Responsibilities:

• Developed thorough understanding of the working of the brokerage services and involved in knowledge transfer sessions (KT) at various levels with different project users
• Participated in the identification, understanding and documentation of business requirements
• Held thoroughly responsible for creating and reviewing business requirements document, functional specifications, project schedules, documentation and test plans
• Worked with different groups and SME to map current processes in a detailed manner, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy and goals
• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Requisite Pro - RUP
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Testing; Developed test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Been responsible for project documentation and served as a liaison between the business team and the project team during the tenure of the project
• Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes on the organization and plans accordingly, and conducted project related presentations
• Shaped traceability matrix and ensured that the project’s scope, requirements, and deliverables remain “As-Is” when compared to the baseline
• Conducted sessions and designed manuals to familiarize the end user with the latest developments

Environment: BPS, DTC, MS-Office Suite (including Project, Access & Visio), Mercury Test Director, SQL, Rational Requisite Pro

Confidential - San Francisco, CA

Senior Business Analyst

Responsibilities:

• Assisted the Project Manager to create Project Charter and allocate resources to set up an efficient team that could reform the bad debt process
• Contributed to software process-reengineering efforts aimed at evolving previous software development practices to adopt Lean/Agile and Scrum practices
• Conveyed the information to the business team and the technical team in the form of detailed Use Case Diagrams, Work flow diagrams, Data Flow diagrams using MS Visio to define the business process.
• Conducted JAD sessions using MS PowerPoint with CRM SMEs, system architects, technical teams and other stakeholders for understanding the customer requirements
• Created Traceability Matrix to ensure every requirement was mapped at every stage of the project lifecycle
• Prepared routine reports on the progress of assigned tasks using MS Project
• Responsible for conducting scrum meetings and reporting the meeting minutes to Sr. Management; Proactively update and follow-up on action items
• Created and executed Test cases/ Test Scripts according to the Business and Functional requirements
• Performed User Acceptance Testing and system integration testing

Environment: MS-Office Suite (including Project, Access & Visio), Web2.0, Toad, HTML, Win Runner

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback
• Defined the business process and the approach to gathering/documenting requirements
• Communicated Project Requirements, Business Issues, Solution and made recommendation
• Responsible for defining the scope of the project, gathering business requirements by conducting JAD sessions, doing gap analysis and documenting them textually or within models
• Analyzed and documented Business requirements and detailed design of the project for full understanding of the business
• Supported the project manager with creating detailed project plans and assisting in developing, scheduling and tracking project timelines while analyzing the requirements
• Created use case scenarios and documented work flow and business process
• Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases
• Used MS Visio for flow-charting, process model and architectural design of the application
• Documented business workflows textually as well as in UML diagrams according to RUP for the stakeholder review
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly
• Involved in maintaining and managing different versions of Documents using Rational Clear Case
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective
• Drive the development of business requirements for medium to high complexity processes.

Environment: RUP, Rational Requisite Pro, Rational Rose, MS Visio, Mercury Quality Centre, Oracle

Confidential, Washington, DC

Project Coordinator

Responsibilities:

• Acted as a liaison between the developers and management staff and was instrumental in resolving conflicts between the management and technical teams.
• Conducted meetings/interviews and JAD sessions with stakeholders to collect business requirements. This information along with the vision document was used to transform business requirements into System Requirement Specifications.
• Prepared business workflow models that cover "How" business processes are accomplished.
• Identified the business requirements from the end users keeping in mind their need for the application and documenting it in MS Excel and MS Visio for the developers.
• Conducted milestones planning of the project through walkthroughs and meetings involving various leads from development, QA and technical support teams.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Rational Requisite Pro.
• Created Analysis Model and Data Model and used these artifacts to develop the Design Model: Class Diagrams, Collaboration, and Sequence Diagrams.
• Created Use Case Model and detailed use cases in conjunction with the project team to define the features of the application and to be used by the development team.
• Helped the QA team to devise the test plan for the application by explaining the vision document and the business case
• Attended change request meetings to document corresponding changes and implemented procedures for enforcing changes through defect tracking using Rational Clear Quest.

Environment: UML, Rational Requisite pro, Enterprise Architect, MS Office, Quick Test Pro, Mercury Test Director

Confidential

Business Systems Analyst

Responsibilities:

• Estimate time required to deliver project artifacts and reports progress towards delivery goals throughout the project; Lead key stakeholder analysis process
• Interact with project stakeholders to elicit and document project requirements by translating business needs into testable, developer-ready requirements
• Produce professional quality project artifacts including but not limited to business requirement documents, requirement plans, models (e.g. data, event, context and process), traceability matrices, use cases, issue logs and other documents as needed
• Ensure that system requirements meet business needs and that the business is able to fully integrate and implement new systems or system features
• Partner with project stakeholders to manage requirement change requests throughout the project;
• Identify and communicate risks as well as possible solutions; Assist the business in determining if and how new systems or system enhancements may improve process flow and business function
• Serve as a critical resource and liaison between subject matter experts and technologists throughout the project lifecycle; Work with the business to recommend appropriate, communication and scheduling as systems are deployed
• Works with the project team to determine appropriate test plans, deployment plans and supports the product launch; Participate in the Quality Inspection process for all requirements and secure Business Requirement Document approvals from project stakeholders

Environment: MS Visio, UML, MS Word, MS Excel & MS Power Point and Mercury Test Director

Confidential

Junior Business Analyst

Responsibilities:

• Created Use Case Diagrams to define the functional requirements of the application.
• Conducted JAD sessions and analyzed and documented the business requirements from various teams and stakeholders.
• Created detailed workflow diagrams of the proposed system.
• Analyzed the security implementation of the application with respect to the customer’s perspective.
• Involved in executing test cases, evaluating test results and preparing test summary reports.
• Involved in user acceptance testing and tested various object states using extensive verification points

Environment: Unified Modeling Language (UML), MS Office, Windows NT Server

Confidential

Business Intern

Responsibilities:

• Gathering/Validating high level requirements from the users, identifying the real pain areas and converting them into technical requirements.
• Doing the GAP analysis between the user requirements and the “As-Is” processes.
• Evaluating the possible solutions involving various technical approaches.
• Designing the “To-Be” process/ “Use Cases” and getting the sign-off/buy-in of various stakeholders.
• Onsite-Offshore Coordination between the development teams.
• Unit Testing and System Testing.
• Assist with Project Management (managing requirements, scope, costs, budget, schedules and client relationship management).
• Assist in creating System Test Plans and Unit Test plans.

Environment: MS project, Excel, PowerPoint and Visio, Win Runner, Test Director, Quick Test pro.