SUMMARY

• 7+ Years of industry experience as a Business Analyst with respectable understanding of High Level Business Requirements Gathering, Business Process Flow, and Business Analysis.
• Industry experience across various domains such as Finance, Healthcare, Insurance and Banking.
• In - depth understanding of SDLC, UML, RUP, Business Process Modeling and Rational Suite including Rational Rose, Requisite Pro.
• Highly experienced in writing Business Requirements Document (BRD), System Requirement Specifications, Functional Requirement Document (FRD), Non-Functional Requirements and Use Case Documents.
• Skilled in creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Class Diagrams and Deployment Diagrams.
• Authorized Business and functional requirements by tracking gaps using Traceability Matrix to eliminate defects in test execution phase and to finally deliver defect free software to the stake holder.
• Thorough knowledge of analysis testing such as Gap Analysis, SWOT Analysis, Risk Analysis and Cost/Benefit Analysis.
• Actively involved in hosting, participating and facilitating Joint Application Development (JAD) Sessions, Project Meetings, Review Meetings and Walkthroughs.
• Extensive experience with MS Visio for drawing flow charts and screen mock ups and MS Project for status reporting and planning.
• Dexterous in Business Writing and Reporting including drafting contracts, documentation and editing of User manuals and training manuals.
• Adept in managing reporting, analysis and decision making for a change request using tools like Clear Quest and Microsoft Excel.
• Acquired Knowledge on claims processing, ICD 9/10 and HIPAA 5010/4010.
• Creative problem-solver skilled at analyzing business needs to achieve sound results.
• Exceptional facilitation and mentoring in meetings including scheduling of meetings and inviting the participants.
• Creative and aggressive self-starter and a versatile team player with excellent analytical, problem-solving, communication and interpersonal skills.
• Developed training materials and trained users on newly developed and existing applications.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows /XP/VISTA/7, UNIX

Languages: SQL, PL/SQL

Databases & Tools: SQL Server 2005 & 2008, MS Access, MYSQL, Oracle 9i/10g

Business Modeling Tools: Rational Rose, Microsoft Visio

Change Management Tools: Rational Clear Quest7.1, Requisite Pro v7.1

Project Management: Microsoft Project

SDLC Methodologies: Water Fall, Prototyping, Spiral, Rational Unified Process (RUP) and Agile methodology

Others: MS Office 2007 (Outlook, Access, Word, Excel, PowerPoint)

PROFESSIONAL EXPERIENCE

Confidential, Shelton, CT

Business Analyst

Responsibilities:

• Gathered and analyzed requirements and transformed into Business Requirement Documents.
• Created detailed functional specification document for each functionality (e.g. New Accounts, Product, Service Policy etc.) for the developers and QA team.
• Created detailed Reports for the Cognos developers.
• Created Data Requirement documents (DRD) containing data elements list and its explanation.
• Managed Requirements using Application Lifecycle Management.
• Designed and developed all Use Cases and UML models using MS Visio for structuring / modeling the whole project.
• Involved in creating detailed GUI screen mock-ups.
• Participated in periodical Joint Application Development (JAD) sessions with the management and IT teams.
• Utilized Rational Unified Process (RUP) to configure and develop processes, standards, and procedures.
• Developed Sequence Diagrams, Activity Diagrams.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for analysis, presentation and documentation throughout the project.
• Involved in the design stages of the Application and participated in the meetings with the Development team and QA team.

Environment: RADIENCE, VPAS, LIFECAD, AVIS, Informatica, MS Outlook, MS Project, MS Word, MS Excel, MS Visio

Confidential, Owings Mills, MD

Business Analyst

Responsibilities:

• Gathered analyzed, documented business and technical requirements through formal and informal sessions and validated the needs of claims processors, CSRs, Audit Processors, Providers and other business stakeholders.
• Analyzed the existing claims process HIPAA 4010 and ICD 9 coding system and created BRD, FRD and Non-Functional Requirement Documents for the proposed HIPAA 5010 claims processing system and ICD 10 coding system.
• Designed flow charts using MS Visio to explainX12-837, X12-997 and X12-835 formats.
• Conducted the required GAP analysis between their AS-IS submission process and TO-BE Encounter Data Submission Process.
• Worked closely with the claims processing, submission and Error corrections of the inbound 837.
• Performed Requirement Analysis and developed UML Use Cases, Activity Diagrams using Rational Rose to understand the requirements.
• Completed the documentation of Claims Scenario’s for the source system.
• Involved in creating business processes and modeling diagrams.
• Generated use case scenarios and documented work flow and business process.
• Documented requirements associated change requests with requirements and connected requirements with Use cases.
• Developed, measured, and reported project plans and status with MS-Project.
• Worked with project teams and providing daily interaction with senior operations, project, and client management.
• Performed cost and schedule functions, which included developing cost estimates and work breakdown structure (WBS), project performance analysis and forecasting.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.

Environment: MS Outlook, MS Project, MS Word, MS Excel, HIPAA, ICD-9/ICD-10,MS Visio, MS Access, Power MHS, Citrix, Clarity, MS SharePoint

Confidential, Cleveland, Ohio

Business Analyst

Responsibilities:

• Stored reported data into database platform based on business rules, procedures and definitions.
• Gathered and analyzed Business Requirements to transform into Functional Specification Document (FSD).
• Supporting the technical team in the product development and delivery process.
• Interviewed business area experts, IT experts asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical teams across organizational lines.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs, and ensured that none of the critical requirements go unnoticed.
• Managed all the requirements in Rational RequisitePro, making requirements available to all team members and stakeholders involved in the project.
• Monitored client expectations and skillfully negotiated with clients through client involvement and all types of communication with the client’s team throughout the lifecycle of the project.
• Interacted with the Subject Matter Experts (SMEs) and stakeholders to get a better understanding of client’s business processes.
• Followed UML based methodology using Rational Rose for creating Business Cases and Use Case Models after assessing the status and scope of the project and implementing technology based solutions that will meet their strategic business processes needs.
• Identified Use Cases from the requirements and wrote Use Case Specifications document.
• Linked business processes to organizational objectives, identifying opportunities for business process improvement and involved in the performance of cost/benefit analysis.
• Reported status to project management and project owners on a weekly and monthly basis.
• Used MS Project 2000 for status reporting and project planning.
• Educated client’s team and stakeholders on the benefits and risks associated with the project.
• Involved in the periodically held JADsessions for the purpose of project updates as well as involved in the weekly meetings to discuss the current project status.
• Analyzed client’s data and past reports and prepared trend reports using Crystal Reports and presented to the clients to support business managers make profitable decisions with regard to development of the electronic credit card processing system.
• Actively involved in developing, executing and coordinating functional and user acceptance testing (UAT).

Environment: Windows XP/ NT, MS-Project, MS-Office, MS Visio, Rational Rose

Confidential

Business Analyst

Responsibilities:

• Gathered requirements to build a new single data warehouse for information storage and retrieval.
• Conducted Q&A sessions with the SME’s, to analyze and document the requirements using Rational RequistePro.
• Functioned as the primary liaison between the business line and the technical areas throughout the System Development Life Cycle (SDLC).
• Organized meetings via WebEx, Lotus Notes and face to face, documented action items and minutes; presented summarizations to the peers and communicated with clients, regarding issues, using Lotus Notes.
• Created Business Requirement Documents and Functional Requirement Documents.
• Conducted status update meetings weekly, to review the progress of the project.
• Coordinated in developing test scenarios, test cases and implemented test plan with QA team
• Analyzed business requirements and segregated them into high level and detailed Use Cases.
• Created Activity and Sequence Diagrams using Rational Rose.
• Frequently updated the requirement and defect status as per the current status of testing.

Environment: Rational Rose, RUP, MS Visio, Crystal Reports, MS office, Requisite Pro

Confidential

Business Analyst

Responsibilities:

• Analyzedbusiness needs, created and developed new functionality to meet business needs.
• Wrotetechnical papers,gathered technical requirements, and compiled them to help design the system.
• CreatedUML(Use Casesand Sequence)for the Project.
• Analyzedexisting systems logic difficulties and revised them as the needed.
• Designedanddevelopeduse cases,activity diagrams, andsequence diagramsusingUML.
• Workedwith theQA teamandreviewedtest plansandtest scriptsfor proper implementation and execution.
• Was responsible fordata sourcinganddata integrity using SQL.
• Effectively communicated User Acceptance Test (UAT) results between users and development team and provided recommendations for Application change requests (ACR).
• Extensively involved in all project documentations.
• Successfully acted as a Liaison between the different corporate departments.

Environment: Rational Rose, Rational Requisite Pro, UML, RUP, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), Visual Basic, Win Runner, Test Director.