SUMMARY

• BUSINESS SYSTEMS ANALYST wif 7 years of hands on experience in business consulting and application development wif excellent skills in client interfacing, requirement gathering, user support, quality assurance, problem solving, and documentation.
• Possess excellent technical, analytical and facilitation skill as a Business Analyst
• Experience in analysis in Financial Services and Mortgage and Insurance industry.
• Acute understanding of concepts related to Consumer Lending, Consumer/Business Credit Cards and Consumer loans.
• Extensive experience in General Ledger, A/P, A/R, Primary Mortgage, Risk Exposure Commercial Loan and data migration applications.
• Extensive experience in development of Loan processing system
• Extensive experience in development of Mortgage using Empower system
• Strong knowledge of Financial processes, interfaces (ACH, SWIFT) and terminology
• Excellent Business writing skills in writing Business requirements document, Functional Specifications, Systems Design Specification, Systems Requirements Specification.
• In - depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases such as Requirements gathering, Analysis/Design, Development and Testing.
• Knowledge of Primary and secondary Mortgage markets
• Highly proficient in interacting wif business users and authoring Use Cases, Use Case diagrams, Sequence diagrams, Activity Diagrams, Collaboration diagram, Class diagram, State-chart diagram, Component diagram, based on UML methodology using CASE tools like MS Visio and Rational Rose.
• Experience in performing Workflow Analysis.
• Full understanding of RAD, Waterfall, Spiral Methodologies Rational Unified Process.
• Experience in Test Director, Rational Requisite Pro and Agile Methodology.
• Used Rational Clear Quest for tracking and prioritizing defects and for enhancements after base lining the requirements.
• Used Rational Clear Case for Version Control of all the requirement documents.
• Experienced in conducting JAD sessions, project meetings, reviews and walkthroughs.
• Experienced in performing Gap analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Experience in conducting User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis, Risk Analysis and ROI analysis.
• Involved in maintaining Test Matrices and Traceability Matrix and performing GAP analysis.
• Strong skills in performing and leading Regression, Integration, Performance, Load, Functionality, Smoke, Sanity, System, Stress and Usability Testing for web and Client/Server application.

TECHNICAL SKILLS

OPERATING SYSTEM: WINDOWS 2003 SERVER, WINDOWS XP/2000, UNIX

REQUIREMENT MGMT: REQUISITE PRO, CLEAR CASE, CLEAR QUEST

BUG TRACKING TOOLS: MERCURY QUALITY CENTER

FRONT - END TOOLS: TEAM FOUNDATION, MS EXCEL, MS OFFICE, MS PROJECT,MS VISIO, MS ACCESS

PROGRAMMING TOOLS: C+,C#

WEB TECHNOLOGIES: PHP, HTML, XML,J2EE,JAVA

DATABASE: Oracle, MS SQL Server, MySQL, PL/SQL, PERL

PROFESSIONAL EXPERIENCE

Confidential, Richmond VA

Lead Business Systems Analyst

Responsibilities:

• Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned wif corporate strategic objectives for empower system.
• Provided analysis, understanding and business perspectives on many financial and operational and risk exposure issues.
• Used Rational Unified Process (RUP) for streamlining the team’s development activities.
• Gatheird Business Requirements, analyze data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented Designs.
• Created business requirements and created test plans, test cases for empower system.
• Hands on experience working in MS-Excel and developed Excel models of detailed amortization schedule of various Gfee (Guarantee Fee) items
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC
• Defined and performed the Test strategies and associated scripts for the verification and validation of all defined business requirements and associated functionality for empower system.
• Reviewed and analyzed the Use cases and come up wif System design and Test plan Templates
• Created business process workflow diagrams (Activity diagrams) in MS-Visio.
• Performed and co-coordinated the System testing, regression testing of various builds during integration, performance and User acceptance testing using Rational Test Suite for empower system
• Assisted the business in evaluating priorities, risks, and costs versus benefits of various solutions
• Reviewed new system functionality and patched to determine wat is applicable and wat should be presented to the business for prioritization, across the various Lines of Business, including change management.
• Prepared weekly and monthly team status reports, progress identification reports, risk mitigation reports, production support reports, and financial and Corporate Infrastructure reports
• Conducted design reviews to ensure that deliverables meet business needs, including in-house data share application development for empower system.
• Prepared documents such as Project Scope, Project Vision, Project Success, Business Requirements, Functional Specification, Data Warehouse Process Flow (SQL queries & Crystal Reports) using MS Office (Word, Excel, Visio) and dashboards
• Communicated business and functional requirements to the development team for design
• Worked wif Release management for Implementation Plans (Pre and Post) to define roles and responsibilities, efforts and dependencies

Environment: Agile, Rational Unified Process (RUP), UML, Windows, Oracle, SQL, Microsoft Office suite, Rational Enterprise suite,, HTML, Visual Basic, MS ACCESS, MS EXCEL

Confidential, Marlton, NJ

Business Systems Analyst

Responsibilities:

• Gatheird requirements for visual modeling using Unified Modeling Language. Prepared detailed Use-Cases to describe the design, architecture and dynamic behavior of the system.
• Coordinated work plans between project manager and client using Microsoft Project. Implemented and managed migration process. Scheduled and tracked progress of team members throughout the project.
• Collaborated wif QA team in creation of System Integrations test plans, creating test cases based on the business requirements and also collaborating wif the business partners to provide their inputs to the test cases that are being defined.
• Adopting Rational Unified Process (RUP) methodology wif emphasis on its six best practices for iterative and incremental development. Planned all the RUP iterations and documented the artifacts throughout various phases. Facilitated business users in identifying data and tools required to regulate financial markets.
• Conducted Various Research work on Credit Risk Assessments and Various Risk Associated in calculating the worth of Investments in it.
• Prepared detailed Business documents, supporting both the Web and Publications Content Life Cycle for Documentation Management.
• Prepared Use Case Models based on Business Requirement documentation gatheird through interaction wif users.
• Prepared Flow Diagrams, Sequential Diagrams in MS Visio.
• Conducted JAD/RAD Sessions for understanding the workflow.
• Created Technology Evaluation Matrices to provide best-fit solutions to customers.
• Managed critical paths and bottlenecks in conjunction wif Project Tracking Reports for Senior Management.
• Increased process efficiencies and reduced development cycle time across department by spearheading the implementation RUP methodology.
• Made Presentations for Senior Managements and Business End Users.
• Participated in Weekly Meeting wif the management team, development teams and Walkthroughs.

Environment: Agile, Rational Unified Process (RUP), UML, Windows, Oracle, SQL, Microsoft Office suite, Rational Enterprise suite, JAVA, J2EE, JSP, HTML, Visual Basic, MS ACCESS, MS EXCEL, PERL, SQL/PL

Confidential, Bloomington, IL

Business Analyst

Responsibilities:

• Performed special assignments (e.g., work wif product development team on framing-out a new business concept for the company).
• Worked alongside wif business SMEs and come up wif Business requirements and Business specification documents.
• Gatheird requirements for Business Owner’s Policy( Business property insurance and Business Liability coverage.
• Analysis of business requirements and system requirements of the client and also for new product development in Property and casualty modules
• Performed project tracking and enhancement.
• Serve as a liaison between various stakeholders and departments across the region and in the corporate office.
• Attended daily Scrum meetings and discuss defect and story log reports.
• Analyze data from various reports and tools, identify issues, and develop recommendations.
• Responsible for creating business process documents and business proposals.
• Gatheird requirement and facilitated JAD sessions.
• Created FRDs and Use Stories.
• Gatheird business requirements from the client.
• Reviewed test plan, test cases and provided sign-offs.
• Created, reviewed and executed test conditions and test cases using TRAC.
• Determined test schedule, test environment and wrote testing instructions.
• Prepared evidence for testing i.e. gathering test logs, tasks, expected results, provide actual results for action taken, whether or not testing was successful.
• Executed SQL queries to retrieve data from data files to ensure data mapping
• Worked wif developers to finalize testing activities i.e. dates and communicating shake downs.
• Worked on the CAT claim system.
• Worked on the workers compensation in life insurance.
• Coordinate checkout and back out plains.
• Worked as a liaison between business partners and technical teams for Product Modeling
• Elicited, analyzed, documented and validated business requirements.
• Used agile methodology for the development and deployment of roadside assistance and scheduled property projects.
• Created and updated rate file for rolled out states for auto projects.
• Delivered the time-critical project on-time and received appreciation from higher management and business users.
• Assisted programmer/analyst in resolution of work problems related to flow charts, project specifications, or programming.
• Participated in User Acceptance Testing by getting the data points from the production environment.
• Monitored changes to the testing process (UI designs, Main Frames Designs) and communicated errors found during and after Integration Testing.
• Interacted wif client regarding testing status and feedback on Integration testing and discussed the information wif the development team.
• Created test cases and analyzed test scenarios.
• Wrote SQL queries to perform Data Analysis, Database Management and Backend Testing.
• Performed Integration Testing of overall application to check the functionality of the system.
• Conducted walkthroughs wif Business, Development and Testing teams for the projects
• Using HP Service Manager, worked incident tickets and communicated directly wif Business Partner agents to close out incident tickets.
• Was trained by client on IT Service Management to better understand the service process.

Environment: DB2, Java, Host (Rumba), KANBAN, Agile (Scrum

Confidential, Brunswick, NJ

Business Systems Analyst

Responsibilities:

• Designed the business requirement collection approach based on the project scope and SDLC Methodology
• Analyze the business requirement for the reference data framework and convert the business requirement in the functional and use case specifications.
• Conducted joint application development (JAD) and requirements review sessions wif the IT and QA group.
• Identifying gaps in requirements and working wif analyst and business to resolve any short comings in the previous version.
• Meeting wif users, analyze their testing needs, present viable testing automation solutions, and work wif them to create value-adding testing scripts. In addition to dis, create initial formal testing documents for applications as well as user-guides to running and analyzing test scripts and results
• Worked closely wif the UI in MS-Visio to model the screens, which met user defined requirements, organizational and regulatory standards.
• Worked in parallel projects as and worked as per project requirement.
• Involved in writing SQL statements to extract data from the database.
• Providing testing and automation support. Support role occasionally carries over into application level support for System and Development teams.
• Facilitated User Acceptance Testing.
• Lead defect resolutions while in UAT environment.
• Worked wif C# design team to deliver the requirements
• Worked on various change management tools
• Researching and implementing the Rational RUP methodology to testing for above formalization
• Also work on manually testing applications to ensure requirements are met if not enough time to automate.

Environment: Agile, Rational Unified Process (RUP), UML, Windows, Oracle, SQL, PL/SQL Microsoft Office suite, Rational Enterprise suite, JAVA, J2EE, JSP, HTML, Visual Basic, MS ACCESS, MS EXCEL