SUMMARY:

• Wif 7 Years Professional experience as a Business Analyst wif Media industry and Entertainment industry.
• Superior writing and presentation skills as per international publications and presentations. In - depth knowledge of all the phases wifin the Software Development Life Cycle (SDLC) such as Requirements, Analysis/Design, Development and Testing.
• Demonstrated leadership in identifying and implementing appropriate technology solutions, application testing, Quality Assurance, specification gathering, team co-ordination, solving business problems, supporting company strategies while maintaining personal accountability.
• Extremely proficient in using Agile and XP methodologies performed roles of Scrum Master following sprint sessions and used Rally software extensively to write User Stories, assign tasks to individual team members.
• Experience in Business Analysis, presales proposal preparation, customer presentations, contract management, vendor management & client relationship management.
• Extensive experience in UML, MS Visio, Rational ClearQuest, Rational ClearCase, MS Project, TOAD, and ERwin.
• Used Google Analytics to monitor the visitor flow
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document ( BRD ), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Actively involved in developing, executing and managing User Acceptance Testing ( UAT )
• Results-oriented Joint Application Development (JAD) Facilitator and meetings coordinator wif excellent interpersonal skills.
• Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall.
• Experienced in data warehouses and data marts for business intelligence reporting and data mining along wif developing and documenting process flows for business processes.
• Experienced in conducting Joint Application Development (JAD) sessions wif end-users, analysts, development and QA team for project meetings, walkthroughs and customer interviews.

TECHNICAL SKILLS

Technical Skills: OOAD,RUP, UML, SDLC, Waterfall, QA, WAP, MS Access, SQL Server, MySQL, PL/SQL, Oracle 11i, Windows 98/2000/XP, basic UNIX, HTML, basic DHTML, UAT, basic XML, MS Office Suite-Excel Macros, Access, Pivot tables, Project, Visio, Adobe Photoshop, Flash, Rational- Rational Rose, Rational XDE, DOORS, TOAD, Crystal Reports, Clear Case, Clear Quest, DB2,BASIC, Visual Basic.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Sr.Business Analyst

Responsibilities:

• Gather requirements by conducting meetings and brainstorming sessions wif end users and SME and document them using Requisite Pro - the documentation tool offered by Rational.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data wifin the Oracle database
• Gathered requirements and modeled the data warehouse and the underlying transactional database
• Perform Gap Analysis of the processes to identify and validate requirements.
• Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
• Worked extensively wif SQL scripts, Stored Procedures and T-SQL programs.
• Actively worked wif the Accounts Payable and Contract Management processes in the Shared Service Team.
• Organize requirements into high level Use Cases and low level Use Case Specifications and modeled them into UC, Activity and Sequence Diagrams using Rational Rose and MS Visio.
• Involved in Testing Methodologies like Waterfall and Agile .
• Build dashboard for decision making based on past sales trend and market research analysis.
• Apply UML notations and methodology in developing models dat accurately represent the business process and workflows and clearly communicate them to the stakeholders.
• Designed a flexible solution for a retailer-vendor contract management system, currently being implemented at a customer site.
• Extensively used SQL to query the database and created ad hoc reports and validated data
• Facilitate JAD sessions involving the management, development and user teams for clarifying requirements and facilitating better communication.
• Designed Functional Specification Documents for the reports.
• Used Mercury Quality Center/Test Director for requirement management, test planning, scheduling, executing test cases, managing and tracking defects.
• Written smoke test cases in Quality Center and modified them when they are automated.
• Review the Test Plan developed by the testing team for testing the application.
• Supervise and guide junior analysts to Identify and document business process flows and data requirements using Microsoft Visio, Excel and Microsoft Word.
• Deep understanding of all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Involved in performing version control and defect tracking activities using Rational ClearCase and Rational Clear Quest.

Confidential, Parsippany, NJ

Business Analyst

Responsibilities:

• Planned and coordinate Quality Assurance and User Acceptance testing to ensure product enhancements function as designed.
• Collecting and Analyzing Business Requirements to create the Requirement specification document, using MS Word and MS Visio dat provided scope of work for technical team to develop prototype and overall system.
• Collaborated wif business stakeholders and gathered requirements for creating wireframes.
• Responsible for requirements elicitation, verification and substantiation of Requirements document from the Project Definition Document.
• Conducting AS-IS and TO-BE analysis and assisting in developing process models and systems integration structure.
• Analyzed and documented Business requirements(BRD)and detail Functional and Non-functional requirements of the business.
• Implemented an integrated RUP solution wif complete line of traceability for all the artifacts of web development projects.
• Maintenance of contracts between affiliates in Contract Management system (legal structure database).
• Served as a liaison between business team/ users and project team in identifying, understanding and documenting the business needs while adapting the agile methodology.
• Has experience in working in SDLC methodologies WATERFALL and AGILE. Well versed wif concept of Sprints and SCRUM
• Involved in requirement gathering including interviews, brainstorms and meetings wif stakeholders and created requirement specification artifact.
• Involved in the creation and maintenance of the Workflow plans and artifacts. Gathered requirements and Conducted user interviews to analyze project core-requirements and important aspects/details.
• Created the business process models using MS Visio and presented it to the SMEs for validation.
• Worked in development environment: Developed Business Requirement Documents (BRD), and participated in shaping a High-level Project Plan.
• Has worked in a fast paced agile shop wif calculating and identifying user story techniques.
• Prepared Business Process Models dat includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Examined, analyzed and model Test plans, Use Case Model cases &Test procedures based on agile methodology.
• Designed and developed Quality Assurance standard and processes to all levels of project team.
• Documented and delivered Functional Specification Document to the project team.
• Responsible for continuous process improvement and for identifying and maintaining a clear and measurable Development Process dat is deployable throughout the enterprise using RUP.
• Prepared Business Context Diagram, Use Case diagrams and corresponding Activity Diagrams using Rational Rose
• Designed and developed Use Cases using UML and Business Process Modeling.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Designed and developed Project document templates based on SDLC methodology.

Confidential, Detroit, MI

Business Analyst

Responsibilities:

• Conducted extensive meetings to understand the business model and processes, documented and gathered the business requirements, and carried out implementation of new derivative products.
• Validate rules, custom settings, and security check by UAT testing for the end clients.
• Facilitated business requirements gathering sessions wif the client, and manage the creation of Business Requirement Document (BRD), Functional Requirement Specification (FRS) and user story.
• Documenting the User and Business Requirement Specifications in the BRDs. Created Activity diagrams and Wireframes using MS Visio.
• Followed Agile, and Waterfall SDLC methodologies for project execution, and used Storyboards as one of the requirements elicitation technique
• Created BRD, Design Document, Data Modeling, Functional test cases.
• Worked wif SME’s of Corporate Actions to better understand the impact and document the Business Requirement Specifications.
• Involved in Gap analysis of processes As-Is and To-Be Processes wifin the organization for implementation of agile methodologies.
• Engaged in different phases of SDLC of the project executing agile methodology of iterative software development from Opportunity Definition to Transition phase.
• Development of requirement specifications and process diagrams including context, dataflow diagrams in MS-Word and MS-VISIO. Documented software processes enabling testing and analysis of design prototypes. Wrote software design standards and documented prototype processes.
• Facilitated JAD sessions to identify business rules and requirements and then documented them in a format so dat it can be reviewed and understood by both business and technical people.
• Created Use Case Scenarios and maintained the Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Business Flow Diagrams, revised functional specifications and other core materials throughout the System Life Cycle making all necessary revisions for defect correction and requirement clarification and refinement.
• Performed Gap Analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Worked wif stakeholders to obtain deliverable sign-offs. Provided functional direction to other systems analysts and used the meta-data definition and workflow needs and how these functions map to business processes.
• Assisted and executed Test cases and test scripts per Functional Specifications of the application. Documented test/cases, test results, test procedure and reported to client.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Accumulated business requirements from various business users and involved in preparing Business Requirements Document and Functional Requirement Document.
• Involved in interactions wif the Subject Matter Expert, Project Manager, Developers, and the End-Users.
• Extensively worked on creating User Requirement Specifications (URS), Functional Requirement Specifications (FRS), and Business Process Documents and also developed System Requirements.
• Expertise in different kinds testing:Functional testing,Smoke Testing,Integration TestingandRegression testing.
• Document, track, and communicate test plans, test results, analysis, and unresolved issues to upper project management.
• Developed UAT test cases for End to End testing.
• Worked on waterfall methodology holding three production releases in a year.
• Effectively elicited Business Requirements during requirements phase of Software Development Life Cycle.
• Interacting wif senior peers or subject matter experts to learn more about the data
• Analyzed requirements by finding any discrepancies during requirements development process
• Assisted PMO in making sure requirements are complete, concise, modifiable and traceable.
• Involved in the meeting wif Business Process Owners, SME (Subject Matter Experts) and store users for Requirement gathering in Definition Stage.
• Used different techniques for requirements gathering such as interviews and Joint Application Development (JAD) sessions.
• Created and maintained templates such as: Quality Strategy, Traceability Matrix, Test Scripts, Test Calendars, Testing Issues, and Test Reports.
• Provided assistance in Glod Plating process by analyzing requirements.
• Translated Requirements specifications into data flow diagrams by using MS Visio.
• Responsible for creating test plan and execution of test cases for the Business Acceptance Testing.
• Responsible for team’s defects and management of any issues dat aroused.
• Kept project managers up to date wif weekly project status reports by e-mail, telephone or in-person.

Confidential, KS

Business Analyst

Responsibilities

• Facilitated JAD sessions, introduced use cases into application development methodology and created client approval process for project methodology.
• Use guidelines and artifacts of the RUP to strategize the implementations in different phases of SDLC.
• Designed business requirements collection approach based on the project scope and SDLC methodology.
• Extracted data thru SQL queries and created extractsto XLS format to determine plan code exposures, age of majority and business rules .
• Directed/Instructed/Maintained all call Center activities via consolidated reports from technical and managerial staff.
• Responsible for time study used to determine staffing needs of specialized Customer Care and Call Center team.
• Initiated multiple technology requests to create a better experience for Customer Care agents and customers
• Perform requirements gathering, analysis, and process and data flow diagramming for simple processes of low complexity.
• Used Query Analyzer, Execution Plan to optimize SQL Queries.
• Plan, schedule, initiate, and follow up wif quality engineering procedures to improve and maintain product quality
• Carry out SQL queries to analyze the data in collaboration wif DB team during data mapping, warehousing,
• Involved in User Interface (UI) analysis wif the business team to validate accuracy of the enhancements being developed
• Carried out queries from customer data base using SQL, data mapping, field mapping, data integration and sorted extracts as per insurance application status, age, gender, time services.
• Web Services testing using SOA tool and make sure all web services are up and running and communicating wif other machines.
• Implemented custom data collection systems. Systems allowed Cingular to move all online and IVR data collection in-house.
• Documented the Use Cases and prepared the Use Case, Activity, Logical, Component and Deployment views using MS Visio and Rational Rose for a clear understanding of the requirements by the development team. Coordinated wif testers in using Rational ClearQuest for defect tracking, Reviewed Integration Test Plan for integration between modules.
• Documented project processes and procedures and version controlled them using Rational ClearCase