SUMMARY:

• Accomplished in all phases of the system development lifecycle: feasibility, project planning (includes defining and documenting business processes, requirements definition, data mapping, specifications and design), development (includes user acceptance testing (UAT), integration testing, implementation and user training), and maintenance with excellent communication, analytical and organizational skills.
• Specializing in analysis and documentation of financial and non - financial business operations and information management requirements.
• Unique combination of technical knowledge and business acumen with the ability to bridge gaps between Information Technology (IT) and user communities and manage deliverables with major business impact.
• Excellent communication
• Self-Starter, ability to lead multiple project delivery phases and manage change as appropriate
• Experienced in Project management methodologies and SDLC disciplines
• Experience in process oriented and work flow improvement
• Experience working in geographically distributed and matrixed organizations
• Strong problem solving and analytical skills
• Some experience in external financial market data systems (Bloomberg, Broadridge, Reuters)
• Ability to work under pressure, detail oriented and meet deadlines in a dynamic fast-paced environment
• Highly proficient in Microsoft Office Suite tools

TECHNICAL SKILLS:

Packages: MS-Visio 2000-2010, MS-Project 2000-2010, Rational Suite, SharePoint, Rational Rose, Rational Requisite Pro, IBM DOORS, Informatica PowerCenter

Testing Tools: HP Quality Center

Office Suite: MS Office Suite 2010 (MS-Word, MS-PowerPoint, MS-Excel, MS Outlook, MS Project), WebSphere

Methodologies: UML, RUP, Waterfall, SDLC, Agile

Programming Languages: Java/J2ee, SQL, HTML, PL/SQL, MS Visual Basic, Powerbuilder, Dreamweaver, Home Site, Adobe Photoshop, NetObjects ScriptBuilder, CICS, COBOL/ COBOL II

Databases: Oracle Enterprise v11, SOA Fusion Middleware 11.1.1.7, TOAD v10.6.1.3, WinSCP 5.1.0, Sybase, MS SQL Server, IBM DB2, MS Access 2010

PROFESSIONAL EXPERIENCE:

Confidential, Brooklyn, NY

Sr. IT BA

Responsibilities:

• Conducting requirements gathering sessions with representatives from various agencies and any other appropriate users.
• Gathering, analyzing and documenting business requirements.
• Creating system requirements for developers.
• Investigating and propose recommendations for resolution of business and software issues.
• Assisting others in application testing planning, coordination, and execution activities.
• Planning, managing and reporting regular status updates for projects to meet delivery deadlines.
• Maintaining familiarity with and enforce agency and Confidential project standards.
• Working in both mainframe and distributed systems environments processing the following Treasury Management transactions and bank interfaces (ACH Debit, ACH Credit Fed Wire, Credit Card and ATM/Debit Card).

Confidential, Pennington, NJ

Business Systems Analyst

Responsibilities:

• Documenting High Level (HLD) and supporting Low Level (LLD) software requirements specifications from a technology perspective. The requirements analysis will cover different components of Confidential GWIM applications:
• User interface (UI)
• Report output
• Logic rules for analytic calculations
• Data requirements/modeling
• Coordinating and conducting business, systems requirements analysis meetings with business and technology partners.
• Providing and recommending alternative methods of implementation or presentation to best meet the business clients’ needs, and to provide user-friendly solutions.
• Documenting, following up and resolving issues related to each assigned project.
• Collaborates and communicates with other business analyst, technology and partners.
• Client and application support.

Confidential, Jersey City, NJ

Sr. IT BA

Responsibilities:

• Partner with the business, technical teams, testing teams to create and maintain the Functional design for the various modules in the platform.
• Identify, create and maintain Functional Requirements using IBM Rational DOORS.
• Document and maintain Use Cases, Process Flows and Traceability Matrix.
• Follow the SDLC process established in the organization and create and maintain all relevant requirements artifacts using Sharepoint as portal.
• Support development, QC and UAT teams of the various projects.
• Analyze existing feeds, business and system documentation.
• Interview Business and IT subject matter experts in order to understand current state process.
• Prepare current and future state system process flows and documentation using Microsoft Visio.
• Coordinate Business and Functional Requirement Walkthrough Sessions, including formal review and approvals if necessary.
• Prepare proposed Solution Outline, coordinate and review with the Business, Technical, QC and UAT Teams.
• Build effective working relationships with business partners and across the project team at all levels to aid effective collaboration and communication including utilizing offshore resources.
• Working in both mainframe and distributed systems environments processing the following Treasury Management transactions (ACH, Fed Wire, Credit Card and ATM/Debit Card).

Confidential, Mount Laurel, NJ

Sr. IT BA

Responsibilities:

• Gather systems and process requirements, analyze to understand and minimize unnecessary variation, document to allow business partners to prioritize and verify requirements using Sharepoint as portal.
• Analyze existing feeds, system documentation and interview Business and IT subject matter experts in order to understand current state process.
• Prepare current and future state system process flows and documentation using Microsoft Visio.
• Coordinate and lead business Joint Requirement Session (JRS) reviews of process and system solution design, including formal review and approvals if necessary.
• Prepare System Requirements Specification (SRS), System Design Specification (SDS) and execute business implementation plans including training, user testing and change control management.
• Build effective working relationships with business partners and across the project team at all levels to aid effective collaboration and communication.
• Working in both mainframe and distributed systems environments processing the following Cash Management Services (CMS) transactions and bank interfaces (PEP+, ACH, Fed Wire, Check Processing/Ordering, ATM/Debit Card and Fidelity Profile operating system).
• I participated in the Confidential Ameritrade CMS Conversion (Bank Interface) project. The purpose of this project was to convert and enhance all legacy Cash Management Service bank functionality from Confidential Ameritrade’s legacy BOS system to the new Fidelity Profile System. Confidential Bank’s involvement was to implement changes to processes and bank interfaces between Confidential Ameritrade, Confidential Bank and its vendors for the following areas: ACH Receive/Return, ATM and Debit Card Transactions (FIS/EFT) and Check Processing/Check Ordering (Deluxe).
• I participated in the Confidential Ameritrade ATM Rebates project. The purpose of this project was to allow clients to receive rebates back from ATM Fees they are charged when using their debit card. Confidential Bank’s involvement was to automate rebate of ATM fees charged on the Confidential Bank Debit Card back to clients. The enhanced file will include fees for ATM, POS and International ATM Fees and will be delivered to Confidential Ameritrade in the standard Confidential format.

Confidential, New York, NY

Sr. BA

Responsibilities:

• Participated in the implementation of the Managed Long Term Care project. This project will implement an integrated Medicare Advantage/Medicaid Advantage Plus product that would provide current Medicare Advantage benefits as well as additional Medicaid and non-traditional benefits covered through MLTC such as Social Day Care, Personal Emergency Response systems, Personal Care etc.
• Participated in the implementation to outsource ownership of COBRA administration to a vendor of choice (Ceridian) in two phases. First implemented as a pilot and second phase implemented as a full program. This initiative includes processing Employer Group, Plan, Rate and EDI eligibility files.
• The Office of Personnel Management (OPM) of the federal government mandated that EmblemHealth (EH) a federal government vendor pay claims on their behalf using segregated accounts using Confidential making EH compliant with the existing OPM process and Corporate Treasury. These payments are reimbursed to EH by means of the Federal Line Of Credit (LOC). I participated in the implementation and development of business requirement document (BRD) to create new bank accounts (checking and EFT) facilitating the segregation of claim payments for the purpose of paying GHI FEHB program claims disbursements. This initiative included transmitting positive pay check issuance and Confidential files to Confidential for reconciliation.
• Participated in the Enterprise wide migration of the legacy (GHI) AMISYS Claims System to the (HIP) QCare Claims System.
• Participated in the development of business requirement document (BRD) and initiate BRD review sessions with IS and business partners to obtain BRD signoff.
• Initiate contact with IS and business partners for system discrepancies and change requests.
• Participated as Change Control Manager coordinating with IS and business partners to manage business requirements and change requests as well as monitor and report deliverables and progress.
• Facilitate meetings with the appropriate subject matter experts and stakeholders to elicit specifics on requirements and flowchart current and future state processes.
• Participated with managing, providing guidance and assistance in the development of project plans and implementation plans.
• Interface with business partners to create traceability matrixes and provide guidance and assistance in the development of test plans and test cases for User Acceptance Testing (UAT), QA, Regression, and System Testing activities and participate with managing the implementation plans using Sharepoint as portal.

Confidential, New York, NY

PM/Delivery Manager and Sr. BA

Responsibilities:

• Reviewing, analyzing, and evaluating business systems and user needs
• Developed structured project and decommission application plans
• Developed data migration and data transfer requirements
• Coordinated with various LOB’s (Debt Capital Market, Market Data, Investment Banking, Equities, Research) and external financial market data systems (Bloomberg, Broadridge, Reuters) to develop new data migration policies, processes and procedures
• Managed and coordinated migrating data, code and documentation from Confidential to Oppenheimer
• Provided additional support to the critical deliverables of the project and perform a variety of project related tasks

Confidential, Somerset, NJ

Sr. BA

Responsibilities:

• Reviewing, analyzing, and evaluating business systems and user needs
• Developed structured project plans and business requirements
• Developed requirements for file formats, system changes and coordinate the systems development life cycle
• Formulated systems to parallel overall business strategies
• Writing detailed description of user needs, program functions, and steps required to develop or modify computer programs
• Developed test plans and training documentation using RoboHelp
• Assisted with end user UAT and training
• Managed the implementation of system enhancements and new systems through the project life cycle using Sharepoint as portal
• Provided any additional support to the critical deliverables of the project and perform a variety of project related tasks
• Web Interface developed using Microsoft .NET Technology

Confidential, Princeton, NJ

PM / BSA

Responsibilities:

• Partnered with assigned business areas to understand and prioritize information needs, and translate business requirements into systems solutions
• Consulted with business and IT partners to strategize, plan and implement needed projects within designated time and budget constraints
• Facilitated and designed the development of new business processes and software solutions with the client
• Maintained an audit-compliant (Sarbanes-Oxley) SDLC IT environment
• Recognized and documented business process gaps and propose improvements
• Managed the implementation of system enhancements and new systems through the project life cycle using Sharepoint as portal
• Lead user groups to provide training, resolve questions, assess user needs, recommend and implement changes
• Developed specifications for system changes and coordinates the systems development life cycle
• Aided in training and implementation of new business operating model and technology platform
• Provided additional support to the critical deliverables of the project
• Lead project planning, develop structured project plans and business requirements
• Prepared training material, schedule and conduct training sessions with end users
• Managed business related process issues as they relate to supported applications
• Maintained and managed data in a timely manner. Set-up, configure and maintain static data
• Participated in developing business and functional requirements, process flows using Microsoft Visio integrating General Ledger financial transactions into JDE Edwards
• Assisted with automated integration with front office systems (i.e., CRM systems, JDE, Concur, ZaiNet, ADP)
• Developed test plans/cases using Test Director
• Supported UAT, investigate data format discrepancies and application errors via Test Director
• Assessed impact of new releases of software on current procedures. Test and implement new releases or patches. Manage the upgrade process in accordance with project methodologies
• Scheduled technical resources to manage projects and routine application maintenance
• Provided user support pertaining to financial systems and pro-actively resolve user requirements
• Web Interface developed using Microsoft .NET Technology

Confidential, Jersey City, NJ

Sr. BA

Responsibilities:

• Created and maintained project and resource management plans
• Conducted Gap analysis and evaluate current reference data to support the business requirements and distribution of a standard set of reference data across the enterprise
• Participated in developing business requirements and functional specifications for Reference Data to integrate and decommission the legacy (hJPM) General Ledger Accounting System (GLAS) platform and convert to the strategic Bank One (hB1) SAP GL platform
• Participated in preparing current and future state process flows using Microsoft Visio
• Assisted in solution design sessions within Global Standard Release (GSR) that include technical design solution sessions
• Performed content mappings to transform local chart of accounts to strategic chart of accounts
• Participated in developing data interface requirements for external market data systems (Bloomberg, ADP)
• Participated in coordinating Enterprise Release downstream testing front, middle and back office processes, for reference data, financial and trading applications using Test Director to create test cases, coordinate and track open items
• Participated in the various testing timeline deliverables including UAT components
• Aide in training and implementation of new business operating model and technology platform
• Provided additional support to the critical deliverables of the project and processes to support the enterprise program strategy, policies and procedures including utilizing offshore resources

Confidential, Woodbridge, NJ

PM and Sr. BSA

Responsibilities:

• Involved in the full project life cycle process of the product integration into Confidential Annuities Technology future state Operations resulting from the acquisition of the American Skandia Corporation.
• Provided technology recommendations for all of the above identified business groups, Confidential Annuities Technology and third party vendor CSC Policy Link contract administrative system.
• Participated in gathering business requirements and facilitating implementing recommended requirements.
• Participated in analyzing inbound and outbound feeds for data warehousing, data and file mapping, functional process flows and developing technical specifications.
• Participated in all technical specification walkthrough’s.
• Assisted with Quality Assurance (QA) efforts.
• Responsible for managing deliverables.

Confidential, Roseland, NJ

Sr. BSA and PM

Responsibilities:

• Participated in drafting project plan and tracking assigned tasks throughout the project.
• Participated in project reviews, UML use case reviews, business rule / requirement reviews, architecture reviews, data model reviews, functional spec reviews, detailed design reviews.
• Participated in preparing use cases using UML 2002 Rational Solutions 5.20
• Participated in analysis and defining business functions for web-based application integration.
• Participated in comprehensive business and reference data analysis.
• Participated in developing, updating and adding new field elements to data model.
• Work with end users to design and develop web-based prototypes.
• Participated in preparing system process flows using Microsoft Visio, web requirements and developing technical specifications.
• Responsible managing deliverables of development team.
• Responsible for creating Unit Test cases for development.
• Assist Quality Assurance (QA) and User Acceptance Testing (UAT) with test cases based on module use cases.
• Responsible for issue tracking management.
• Participated in the full life cycle project process.

Confidential, Newark, NJ

Sr. BSA

Responsibilities:

• Participated in documenting the Integration of PGAM Internet Architecture into the Confidential Internet Infrastructure using WebSphere Application Server.
• Participated in the conceptual designs for architecture framework.
• Participated in evaluating Interwoven, Vignette and Stellent as Web Content Management tools.
• Participated in defining high level requirements, detail technical requirements, process flows and analysis to identify additional functionality needed for utilizing Enterprise Content Management system using Vignette and Stellent.
• Participated in evaluating business requirements for web based business applications integration.
• Performing comprehensive business and data analysis
• Participating in the full life cycle project.
• Created tables using Sybase Central 3.2.0 and IBM DB2 UDB v7.
• Created and tested stored procedures using Sybase Central 3.2.0 and Win SQL v3.2.8.
• Participated in developing Data Accessors using Visual Age for Java 3.0.
• Participated in developing JavaServer Pages (JSP) using Java, Java Script and HTML.
• Participated in maintaining web page images using Adobe Photoshop 6.0
• The web applications are constructed using NetObjects ScriptBuilder 3.0, Homesite 5.0, Dreamweaver 4 and IBM WebSphere Studio Application Developer.