OBJECTIVE:

Detail - oriented, organized and efficient Business Analyst seeking a position to utilize my extensive knowledge and successful experience in a position offering opportunities for personal contribution and professional growth.

PROFESSIONAL PROFILE:

• A Business Analyst/ Project Manager with 7+ years of expertise in understanding of Business Analysis, Business Process Flows, and CASE Tools.
• Strong experience in business analysis, system analysis, requirements gathering in Finance/Mortgage, Retail Banking, Insurance and healthcare industries.
• Practical understanding of rational unified process (RUP), software development life cycle (SDLC), waterfall, iterative, joint application development (JAD), rapid application development (RAD) and agile methodologies.
• Excellent Business writing skills in writing and generating Business requirements document (BRD), USE Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS), Workflows and Unified Modeling Language (UML) diagrams such as State Transition diagrams, Activity diagrams, Collaboration Diagrams, Class diagrams and Sequence diagrams to communicate the intended system functionality and execution to developers.
• Adept at Facilitation of meetings and interviews, written correspondence, project status reports, oral presentations and email.
• Experience in networking with individuals at various levels and posses outstanding skills in structuring and facilitating JAD sessions & managing offshore teams as well.
• Familiarity with ICD-9 to ICD-10 Conversion, Facets 5.01, Medicaid, and medical claim processing.
• Experience in working with clinical systems like EMR/HER and completed SDLCs on that application.
• Experience in Credit Risk modeling, Delinquencies analysis, Collection analysis, Banking, and Modeling.
• Experience in product design & manufacturing, part classification, and commercial Insurance.
• Accomplished several projects successfully working in a team as well as individually.
• Experience working with business users as well as senior management.
• Experienced in coordinating activities between business unit and technical staff, developing new methods, policies, and procedures to meet the business needs.
• Worked in cross functional departments.
• Experienced in working and coordinating with QA team to develop the test plan, test conditions, test cases, ensured adequate testing of software both before and after completion, conducted UAT (User Acceptance Testing).
• Assisted the project manager in preparing and determining the project scope and requirements, project schedules, milestone tracking, resource allocation, maintaining project documentation using Microsoft project 2007.
• Enterprising and self-motivated, self-directed personality with excellent persuasive, communication, collaboration, negotiation, teaming, presentation, and interpersonal skills.

TECHNICAL SKILLS:

Operating Systems: Windows95/98/00/XP

Rational Tools: Rational Rose

Project Management Tools/Methodology: MS Project, MS Visio, Omni Graffel, Software Development Life Cycle (SDLC), Unified Modeling language(UML), Rational Unified Process (RUP), Waterfall, & Agile.

Testing Tools: Test Director

Reporting Tools: Crystal Reports, Quality center

Other Tools: MS Office suite, Microsoft Word, Excel, Power Point, Auto Cad

PROFESSIONAL EXPERIENCE:

Confidential, CO

Business Management Analyst

Responsibilities:

• Conduct tactical and operational planning for the business.
• Conduct research to determine business management shortfalls and work to improve the existing process. Involved in gathering Business Requirements and interacted with the users, analysts, developers, project manager and SME’s to get a better view of the Business Processes.
• Created Business Requirement Document (BRD) and then converted business requirements into Functional and Technical specifications.
• Perform research of concepts and plans and conducts analysis and prepare reports, briefs and recommend for implementation of the business policy and procedures in present context.
• Develop and advance operation procedures and circulate to all branch-levels.
• Identify strategic management areas for business and evaluate these in terms of changing environment.
• Evaluate financial statements as part of a competitive analysis.
• Examine processes in terms of future opportunities and the realities of strategic management.
• Examine, evaluate and advance the possible organization change.
• Evaluate and achieve business process improvement that anticipate, meet and possibly exceeds customer expectations.
• Supervise, monitor and prepare periodic reports and recommendation.
• Coordinate regular meetings with all chain-managers and get feedback from them and provide necessary guidance and instructions.
• Develop and manage the proper planning in performance, quality customer service and quality products, communication system, vendor selection, contract & procurement management.
• Provide the advanced knowledge required to develop, and change of the business in the present context.

Environment: Java/J2EE, Oracle, MS Visio, MS Word, MS Excel, Agile,Rational RequisitePro, Rational ClearQuest, Rational ClearCase, Rational Rose, SharePoint 2007, PlanView, MS Visio and MS Excel.

Confidential, CT

Business Analyst

Responsibilities:

• Involved in gathering, analyzing and documenting business requirements.
• Developed and pruned the artifact repository and templates to conform the RUP standards.
• Extracted the Business Requirements during various sessions with business leads and entered all requirements in Requisite Pro, tracing them all the way to the stakeholder requirements.
• Created Business Process Flows across the capability.
• Decomposed high-level requirements into a detail functional design specification.
• Instrumental in writing the business and system Vision documents, business and System Use Cases, Supplementary Specifications and extracting Stakeholder requirements.
• Conducted JAD sessions with extensive involvement from business, development, testing teams, architects, SME’s (Subject Matter Experts) of various business units.
• Conducted project related presentations and provided reports to the higher management.
• Involved in Defect Management process.
• Performing Impact analysis for readiness of ICD-10 conversion.
• Recognized for excellent ability to multi-task on projects consisting of diverse set of people, platforms and parallel timelines via exceptional communication, organizational and interpersonal skills.

Environment: Java/J2EE, Oracle,Agile, MS Visio, MS Word, MS Excel, Windows 2000, Rational Tools.

Confidential, IA

Business Systems Analyst

Responsibilities:

• Analyzed requirement documents by identifying ambiguous, incomplete and incorrect requirements.
• Involved in Requirement Analysis, use case development, UML modeling using Rational Rose and MS Visio.
• Produced a Traceability matrix by tracking, managing and tracing all the requirements types (needs, features and use cases) using Rational Requisite Pro
• Created and reviewed Detailed Design Specification (DDS) and Functional System Design (FSD) documents for various mortgage and financial projects based on the information provided by the business.
• Involved in Data Analysis & Mapping to tracks all data elements used in the application from the user interface through different interfaces to the target databases in which they are stored.
• Analyzed user requirements, attended change request management (CRM) sessions to create, track and schedule change requests using rational tools.
• Automated tasks and maintained different versions with rational tools.
• Coordinated and prioritized outstanding defects and system requests based on business requirements
• Performed String Testing on the mortgage deal processing web application in a designated Integrated Development Environment (IDE).
• Organized and Performed GUI testing, functional and regression testing and support for User Acceptance Testing (UAT).
• Involved in assisting project manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business.

Environment: Agile,Windows XP, Rational Tools, MS Project, Visio and MS Excel.

Confidential, CA

Business Systems Analyst

Responsibilities:

• Worked with the business community of different departments to gather report requirements.
• Performed GAP analysis between the current state and future data warehouse environment identifying data gaps and quality issues.
• Gathered, analyzed, and documented requirements.
• Worked closely with the users to understand their current state of information availability in and defined future needs based on analysis of business requirements, current state environments, gap analysis, and future state warehousing implementation.
• Worked extensively with SMEs in understanding and documenting their requirements, maintaining and analyzing customers accounting books and many other business areas.
• Worked with the Business community and Tech Lead in gathering their requirements and data transaction information.
• JAD- Organized and conducted JAD sessions with different groups of users.
• JAD- Brainstormed and explored options, and made decisions on which data and which decision support applications would be most beneficial.
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking, and delivery.
• Actively involved in Data Mapping of tables from Source system to Target system, including preparation of Entity Relationship Diagram.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
• Coordinated UAT (User Acceptance Testing) and s.
• Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Prepared the screen layout of the various reports that was generated at the end of the month for different departments.
• Facilitated discussions to help the business people anticipate future needs and opportunities.
• Developed timelines for project delivery, and managed projects and resources to successful completion.