SUMMARY

• Exceptional analysis and strong communication skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
• Experienced in both Waterfall and Agile methodology and as a Scrum Master, leading to successful completion of the projects undertaken.
• Strong experience in full System Development Life Cycle (SDLC) - requirements gathering, analysis, design, testing, configuration & change management, and project management.
• Adept at preparing Business Requirement Documents (BRD),Project plans, Functional Requirements Document (FRD), Software Requirements Specification (SRS), User Stories, Use Case Specification Documents, Product Definition Document (PDD) and Requirements Traceability Matrix (RTM).
• Strong data mapping and data analysis skills
• Experience in writing SQL queries, Test Cases and Test Scenarios, functional testing process, executing User Acceptance Tests (UAT), and compiling test completion reports.
• Experience in project planning and management by documenting and maintaining plans, managing issue logs, developing Project Plan and Work Breakdown Structure.
• Expert at UML modeling and Analysis
• Skilled at Performing Feasibility Analysis, Impact Analysis, Cost/Benefit Analysis, Gap Analysis, Data Analysis/conversion and Risk Analysis for Financial Institutions.
• Well versed in Tracking and resolving issues raised by Quality Control team during SIT and UAT testing.
• Experience in creation & validation of the content to be published.
• Continuously involved in learning about existing and new business processes and applications and applied that knowledge when documenting the business and functional Requirements as a part of the Process Improvement Initiative.
• Possess reasonable understanding & experience of relational databases, writing SQL queries, creating tables and reports.
• Proactive team player with demonstrated problem solving and analytical reasoning abilities.
• Broad understanding & knowledge of Financial services, banking sector and product based companies.

TECHNICAL SKILLS

Languages: SQL, HTML,XML

Tools: Microsoft Visio, Rational Rose, Microsoft Project, Rational Requisite Pro, Snag-it, Version One (Agile), Team Forge, Axure

Databases: SQL Server, Oracle

Other applications: MS Word, MS Excel, MS word, MS power point, MS Access, Sharepoint

Knowledge Base: BABOK core techniques

PROFESSIONAL EXPERIENCE

Confidential, New York

Senior Business Analyst

Responsibilities:

• Serve as POC between CBAF (Central Business Stakeholders), Technology Team and the PMO.
• Facilitate weeklong sessions with the business to understand the functionality assigned, discover pain points and strategize on areas of growth.
• Hold JAD sessions between cross functional teams to facilitate requirements gathering sessions, follow up and sign off sessions with the CBAF team ( business &project sponsors and SMEs), senior Technical Architects, and the IT team.
• Successfully resolved conflicts between the business stakeholders and the IT team and ensured buy-in and an understanding of project objectives, scope changes, and requirements
• Constantly update the PMO team on highlights of the JAD sessions and progress made in documenting the requirements.
• Undertook Sparx training to use the tool as major document repository.
• Partner with CSC consultants to provide expertise & recommendations in customizing and adapting the UML techniques to be used for document migration.
• Serve as Team lead for delegating & reviewing the teams effort in document migration from MS Word documents to Enterprise Architect (Sparx)using latest use case modeling techniques.
• Multi task between gathering and managing requirements, in Sharepoint and using Sparx for generating newer documents .
• Advocate and help redesign web pages for the functionality assigned using Axure based on workflow and customer satisfaction.
• Work with QA Team to approve Change requests carry out testing and reduce the number of defects before presenting to the stakeholders.

Confidential, New York, NY

Senior Business Analyst

Responsibilities:

• To serve as Agile Business Analyst, eliciting requirements and documenting them as User stories, while also overseeing developers and QA team s progress before end of the sprints.
• Prepared Wireframes & mock ups (using Axure, Snag It and Visio) to explain the business logic to the developers & QA team.
• Served a data analyst conducting Data mapping from Source systems to Data Ware House and to Data Mart for onboarding data and presented analysis reports to Seniors on the team
• Conducted acceptance tests to verify that the validation effort was complete
• Made presentations to business stakeholders at the end of the Sprints.
• Performed and documented Gap Analysis to determine deltas between existing and proposed systems.
• Created and managed Project Charter, Change Control Requests (CCRs) and managed Traceability matrix.
• Developed and executed test scenarios, test cases using SQL queries for SIT and UAT Testing.
• Worked intensively on Share point designer to create workflows & entry forms.
• Responsible for guiding the entire team including the Business to successfully adopt the Agile methodology & practices.
• Made presentations and worked directly with program and contractor resources to communicate expectations through weekly status updates on all program level milestones for enterprise level consolidated reporting as well as enhancement prioritization, and change controls.

Confidential New York, NY

Agile Business Analyst

Responsibilities:

• Facilitated sessions with cross functional Business users for eliciting volume requirements, design reviews and periodic sessions for on-going progress.
• Captured, analysed and maintained User stories on the Scrum tool (Version One) & created Data flow diagrams, Entity Relationship Diagrams and web page wireframes to help the dev team better understand the Business logic.
• Performed in depth Feasibility Analysis, Impact Analysis, Cost/Benefit Analysis, Gap Analysis with different user groups to ensure the system initiatives are met.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs.
• Researched and implemented best industry practices via template and process improvement.
• Successfully coordinated& helped push the project from risk phase to production & deployment.

Confidential New York, NY

Business Analyst

Responsibilities:

• Conducted requirements and review sessions with users based globally.
• Constantly interacted with Business users to gain a high level understanding of the complicated financial calculations and accounting practices.
• Created and managed artifacts such as BRD s, FRD s, Traceability Matrix
• Responsible for creating Wireframes of the To-Be GUI, based out of constant interaction with the Business stakeholders.
• Prioritized outstanding defects and system problems ensuring accuracy and deadlines were met.
• Identified opportunities for business process improvement and initiated efforts to make improvements.
• Assisted in designing the test plans, test scenarios and test cases for integrated, regression and UAT.
• Performed Gap and Risk analysis of the existing system and evaluated the benefits of the new system.

Confidential,New York, NY

Business Analyst

Responsibilities:

• Worked throughout the SDLC, which included specifications, design, analysis and testing utilizing RUP and Agile (XP and Scrum) methodology.
• Gathered functional and non-functional requirements and documented them as Business Rules, Quality attributes, constraints documents.
• Worked with stakeholders and end users to gather information needed for the data warehouse.
• Extensively used Visio for use case diagrams, activity diagrams, status charts, sequence diagrams, business process modeling and data flow diagrams (DFD).
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Coordinated with SMEs at various levels on strategic issues.
• Worked with SQL queries for data manipulation.
• Performed System analysis and organizational review of existing QA process.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Interfaced with SMEs to prepare BPR documents for ongoing projects.
• Reviewed Test Cases with QA and made sure all defects raised were closed.
• Travelled to client location to train end users to use the new application.

Confidential, NY

Business/ Operation Analyst

Responsibilities

• The project revolved around Business Process Reengineering (BPR) of the existing legacy system
• Analyzed the existing system and drafted new Documents based on the analysis.
• Elicited and documented business requirements and use case specifications, identified system interfaces and created the requirements specification document.
• Used questionnaires, JAD sessions and Brainstorming sessions as requirement elicitation techniques and to resolve open issues
• Helped project manager with MS-Project for developing schedules using Gantt charts and RTMs.
• Helped in creating an alignment between stakeholders from multiple levels of the organization.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Helped manage risk analysis and mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors